were only there for a night but the pool looked very nice and i liked that there was ample

friendly staff and a fun bar for dinner, then complementary breakfast and 5 minutes back to flight check in

restaurant bar staff was slow

bar service waitresses could have been better, faster and more friendly

very clean, convenient, lots of amenities, breakfast provided, bar and restaurant, outdoor patio

kind and friendly female receptionist very kind and friendly restaurant and bar female

there was no bar to speak of.

due to covid-19 everything was closed in the hotel, such as the pool, restaurants, bar and casino, they always responded to our needs in a timely manner

a confusion with my reservations and extra charges at the bar area.

no room service, restaurant squeezed into bar bc

service was pretty bad even yelled at at one point by bar waitress

, and happy hour was also so much fun, they have an outside bar and grill with excellent food and drinks and the bartenders are really nice

friendly staff, good bar and food.

the pool bar was cool

was cool, but i wish that the guacamayo bar and grill where more pro active

beach a block a way with chairs and towels, drinks wonderful especially happy hour at the pool bar with music and jacuzzi

next block over has a good pizza/sports bar

it was only a short walk to a beach with a nice bar and grill right on the beach

no bar on the pool.

very good breakfast bar below connected to the hotel

there was a bar in the hotel thad had a sign saying it was open and there were people in there, but they said

bar at the pool

free breakfast and a 40 dollar credit to use in the bar o restaurant every day of the stay except the day of the check out

very clean, perfect location and the $40 voucher for the bar was very helpful

breakfast was included , pool was great, bar and coffee shop right across from front desk , room service was on point with new towels if

juan and josean at the outside bar were great as well as alex

have changed the menu at the beach club/pool bar and i hate to say it but not for the better

beach and pool area; incredibly gorgeous lobby, bar and entertainment area

the swimming pools and hot tubs were wonderful, and the swim-up bar was really fun

pool bar and food closed at 6pm, which seemed a bit early

i loved the swim up bar , so many pools very beautiful good scenery

the pool was beautiful and clean, and there is a pool bar where you can get a snack or drink while outside

the outdoor bar clears really early so we didn t go

pool bar and grill were outstanding

cesar, luis, belinda and yirdi at the casino bar were the best

the people were friendly pool was awesome and so was bar at pool very spacious

they have nice outside bar with fire pit

i enjoyed the pool which has a swim up bar and the hotel is right along the beach

also the pool bar service was very slow but the drink was good

need dinner restaurant. pool bar swim up should be open more. nonexistent pool service.

jenny at the pool bar was fantastic- she took care of everyone like family

pool was great, restaurant / bar was great, beach was clean and beautiful

enjoyed being able to leave the beach, grab a few drinks and amazing food from the rooftop bar & grill, go back to my clean suite with beautiful ocean views to a quiet & peaceful nights

there s a rooftop bar that has a great view of the beach and the area

the rooftop bar and restaurant views were amazing

pool bar was awesome

and i wish the lobby bar & restaurant was open later

with breakfast you can add to your room tab and take to go or eat downstairs, which serves as bar too

as described, great location 1 minute walk from the beach, hotel front desk and bar personnel were all super nice

they have very affordable bar prices

loved everything, very clean, trendy, they had the pool the bar the beach is two minute walk

having a patio bar and great food helps give the resort feel

rooms were very noisy as near the pool and bar we had to move hotels as we couldnt get any

from front desk to the pool and bar staff as well as the chef and housekeeping

room on my second stay was cramp and right outside of the pool and bar area which was extremely noisy and wet from the pool water

outdoor bar area

there was a pool by our room but the bar at that pool was never open the 4 days we were there

absolutely beautiful stunning garden, very nice and clean pool/bar

the swim up pool bar was great

from ettian at the lobby bar who made some killer sangria, to milton at water’s edge who gave us some great

the pool could have been much better, i understand it’s from covid related issues but if your bar isn’t open more servers is a must

the swim up bar was excellent

breakfast bar and staff was excellent

the pool with the bar fantastic and their drinks are awesome

the pools were empty and warm and the bar was 1 minute walking distance from the pool and the beach

pool side bar and food service was fantastic

would had liked to see a light snack bar ,not just coffee and water

need a bar in the pool

no place to put a bar of soap while bathing

the bar would have been open for us to purchase drinks on the property

complementary cereal and coffee at the back bar room

right on the beach great beach bar nothing fancy, if you don’t like hearing the ocean this place is not for you

it was so easy to walk to the beach or local shops, the bar stayed open a little later the night i got there just to get me a drink before close

the only thing i noticed employees speaking loud because the outdoor bar is next to the first floor rooms

bar in this hotel is great and view was amazing . and bar stuff was really nice both 2nights

loved the restaurant and bar directly on the ocean

the hotel's amenities, such as easy access to the ocean and restaurant, bakery and bar next door, added to the overall experience

didn’t like was the bar closed on sundays and mondays… lol that’s not so bad at all

water pressure - shower v disappointing no drinks facilities or bar or mini bar no food facilities when we visited no tea or coffee in room or cold

the pool was the perfect size, the help we got from every single concierge was beyond what we

the pool, the decor, the tranquillity every single thing

necessarily a dislike, i just wished they utilized their bar more

miss the bar not open

good location in san juan. quaint. friendly staff. nice bar and pool.

the pool was lovely and the bar was cozy

that the bar close at 11

beach was within walking distance, it was clean and comfortable and the pool and bar were great so was the

plus the stone and woodwork in the restaurant- bar was impressive

advertise a beautiful restaurant and bar but when you get there they inform you that it is closed permanently

towel bar - half gone

there's a cool little restaurant and bar inside on the first floor too

site restaurant and bar are great

the bar & restaurant service was a little slow

was the best hotel i have ever stayed, bar none

the bar in the lobby is awesome, too, though food service was a bit slow

extremely warm and friendly greeting on arrival, which extended to the excellent service in the bar

breakfast was disappointing, it consisted of coffee, orange juice

very safe and secure, continental breakfast, very clean

breakfast included

my kids loved the garden out back

the casinos and beaches are close to the proximity to walk

resort !! bar , pool and ocean !!

, we couldn t really enjoy the hot tub there was nothing but kids hanging in it and around the bar area nothing but kids playing around and sitting on the bar chairs

the staff at the bar by the pool were amazing and very friendly

the swim up bar was great

bar in main lobby and poolside

be cleaned on wednesday the day before check out, there was no toilet paper, no extra towels, no bar soap, no vacuuming and no surface cleaning done to my room as they did before

they have lactose free and gluten free options and a coffee bar that was actually nice

pool is small and there were no stocked mini bars

location and have a connection to the nice restaurant and bar ,,parking has a extra fee a decide parking around the building but location in great you just

the choco cortes bar in the lobby was a great recommendation

location, private chairs and umbrellas for hotel guests, great bar and brunch, rooms are small but beds are comfortable

the location was perfect, right on the beach. loved the restaurant and bar downstairs.

and the bar was under construction but that’s okay because we were allowed to bring our own liquor

located on the beach. awesome restaurant and bar with ocean view.

beachfront location & the restaurant & bar was absolutely breath taking

lobby could be a bit noisy in the evenings since the bar was located there

lobby area and bar very festive and inviting

staff at the poolside bar and grill were the best

the breakfast buffet is super yummy and the drinks at the bar with juan are so good

staff at the pool bar were not very friendly

the mini bar is fully stocked, the rooms are clean and beautiful

i understand it's a 5 star hotel, but would like to have the convenience of affordable bar food at least

for a the infinity pool bar was the best

and professional and the rooms are very comfortable, the linen is of good quality and the mini bar was stocked well

the staff at the pool, the pool bar and restaurant were excellent.

spectacular views from the rooftop bar area

from the moment i arrived, javier at the bar was the best

roof top bar and grill

the service was excellent. the rooftop bar was amazing.

), and there was a condensation drip that continuously landed on the sofa bed/blanket, which my kids kept informing me of every time it dripped

mini bar was never restocked even after i asked them to do so

bar was only open until 6pm

property is perfectly located, neat spaces, have a good bar and infinite pool to enjoy this part of the city

the pool and pool bar were great

of the pool was great, as well as the pool bar staff were extremely helpful

they are able to give you a $17 daily credit to their snack bar in the lobby

not the hotel's fault, but the area is very noisy. i believe there was a bar beside the hotel.

and bar were excellent, friendly staff, a little high price on the octopus which was excellent and

great crew, awesome restaurant.. bar was great too

the restaurant bar at the lobby

bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning

side and the patio), and live piano on thursday night was fun and invited

i did not eat in the restaurant so can not comment about the food or that staff, but the lobby bar was attractive

the place, the bar down stairs and the roof top bar as well

the bar in the hotel is amazing

hotel is in a good location within walking distance to several restaurants, bars and shopping

the door getting stuck was a fire hazard, the toilet barely flushing was another issue

location and ambience at the bar on the weekends.

one glass of wine at bar was $16

there as also a bar in the pool

room view, comfort, pool & bar pool, it's location, and pick up for excursions.

wish the bar on the main level was open more ambiance and music

there were a private beach and one swimming pool with a bar in it, another pool with salt water, a jacuzzi

cool he control the flow people between the beach and a pool very good security feature the bar at the pool was amazing good prices housekeeping really helpful really attention to detail i

was conveniently located near a lot of tourist attractions all the pools was open the bar was an extended plus the drinks and food by the pool was delicious and the staff was very

the pool bar is not open during the week

outside bar didn t appear to be open , i never asked why but i assumed covid restrictions

and the bar tender carlos was amazing and absolutely the best

great pool area for families and the lobby area with bar and restaurant were super convenient.

i loved the bar area and breakfast and the way that you can order food all the way up until 10 pm

swimming pool to small no bar at the swimming pool.

the bar had great service and the inside/outside seating was beautiful

their bar had random open and closed times and a little expensive

hotel bar did not have food every day and the times they served food were odd and did not match what was

staff, room, bar service

i liked that there was a coffee bar downstairs

i wish we got to experience the pool ud83dude14 they was cleaning it and the bar so we had to use the a loft pool but everything else was wonderful

people and de server at the pool bar gustavo he was so professional and nice , he was ourr server for the 2 days a very good guy

pool bar hours

i love the pool floor.. great view and the outside bar and pool snacks

it was very clean. the bar employees were very polite.

the bar they asked my room number but never asked if i wanted to be charged to my room for my drinks

the bartenders from the wxyz bar were great, quick, and very friendly

the hotel bar and restaurant offer great meals and drinks; breakfast is very tasty and good

food and drinks at the wxyz bar was lovely as well

the location is was walking distance from the festival sound of puerto rico, local restaurants, bars and shops

the facilities were beautiful and the pool area is really nice; the rooms were huge and very comfortable; and location was great too

the plunge pool was small but great to cool off after walking around all day

the pool area had an event with a dj in place one night had an amazing time with drinks available in

the pool is clean and not too warm, even in the summer