lovely bar downstairs with a nice menu and ambience

strong wifi connection for people who work remote

couldn t see wifi code anywhere

wifi worked well

service was very slow, order at the bar if you are in a hurry

was very basic and was served in the bar next door, which belonged to the hotel, but was also public

coffee at breakfast bar needs upgrading

we could barely not sleep at night as a bar across the street was extremely noisy

good bar and restaurant onsite.

breakfast was in a bar next door with bad service and a minimal breakfast

breakfast could have had more selection and the bar could have been open in the evening

a bar cafe next door with tables on the pavement

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

breakfast does not start until 9 - no good as we played golf each day and had to go into town (500 yards away) for breakfast

a problem, but communication is not that easy --some of the staff (in the restaurant and outside bar do not understand english well)---but we appreciated the gesture of a free drink on arrival (-) bar which was part of the restaurant, didn't serve my preferred night cap, brandy (-)traditional bar for a pre dinner drink although there was a sign for one but only appeared to be a lounge area (-)no bar or restaurant. (-)lack of atmosphere, particularly in the evening. bar closed, no hub - bub. (+) mini bar too (-) there wasn t a bar area for drinks after a day of sightseeing (-) fridge there but no option of a mini bar or room service

the room was a good size and the wifi worked well

seasonable swimming pool

it wasn't summer and the pool wasn't open.

no attendant to help and room service guy was not very friendly

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made sure our coffees were not charged as we had already paid the parking we did not used

coffee from the bar was delicious

second time i have stayed here both times mini bar not working

the overall experience (i was traveling with 3 kids) was great

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

noted by other people, the room was passable but the downstairs bar is appalling

the bar downstairs is good

the cleaning girl was very apologetic but when i explained what had happened to the staff at the bar they said i should have asked for a mop and bucket

the location was good and easy to find bar/cafeteria downstairs allowed early check in

service a little rushed in dining room. no bar to get a drink no water in the room no wifi

visit was out of season so the bar and restuarant that looked so appealing were not open

the bar is nice and the restaurant seemed good

the restaurant and bar were not open so no food there

luggage on rough pavement especially at night when you arrive, there is not enough light from the parking lot to the building, luckily there is an elevator

place; room, restaurant and bar all good with plenty of spanish life

people travelling with pets as it is very dog friendly and they are allowed in the restaurant and bar areas with you which is great

well equipped tapas bar and restaurant

great location and main bar area and restaurant great atmosphere.

in the bar was terrible - saw a lot of the other guests in the shopping centre restaurants so not just our

lounge area - good amenities in the room (bathroom, wifi, furniture) - reasonably priced mini bar with good selection - comfy bed and good blackout curtains - secure parking, reasonably priced,

we ended up going across the road to a lovely bar restaurant where the waiters were really friendly

friendly bar with tapas

was a pleasure to stay there fabulous staff seemed to be enjoying there job very good adjoining bar /

the bar was well stocked and a good choice of food.

had to leave the building and go to the bar across the road to have the included breakfast

cafe bar attached to the hotel good

in the bar there is breakfast as well as some drinks for the late evening, the staff was amazing and the

very spacious and clean room with air-conditioning and a little mini bar

a fridge

bus stop right outside the door so easy access to anywhere for just 1 fantastic cafe bar and the staff were just brilliant thank you pedro, luis, sonia

staff at the reception and in the bar - location (close to a park, close to the highway, 15 minutes walk from the city walls) - that (+)i went to the bar and fran was excellent, great attention and great service (+)nice bar attached to hotel (+) the hard working gentlemen at the bar in the evening and at breakfast again in the morning made my stay (-) bar not v inviting so we didn't go there for breakfast (+) the cafe / bar was very nice and reasonably priced

big spacious gym with lots of gear

minutes walking old town helpful staff room enough for sleep good wi-fi excellent value for money gym good equipaments

the staff were friendly and very helpful. the gym was very good and opn from 0700 to 2400 hrs.

gym has good equipment, but no fresh air, is stuffy and room has a strong smell

breakfast is generous, the attached bar pleasant and lively, the restaurant genteel and reserved, and the adjoining terrace delightful

noise from the bar

restaurant and bar a 10 as well

to all in the walled city, yet quiet location with lovely dining room and outdoor terrace with bar and food onsite

lively atmosphere in bar and restaurant

we therefore deposited our luggage in the room, went for coffee at a neighbouring bar and returned to reception at 5pm

in, and unfortunately on a saturday night, and with people staying in adjacent rooms this was barely possible

larger balcony room opened to the main street facing the muralla and was above the dining and bar area, so not super quiet when music playing at night, but otherwise no problem

breakfast was great

slow bar service

the breakfast was excellent and the bar was open until late and was not too expensive

the restaurant , bar de tapas and the breakfast room settings were perfect, as well as the food they offer

and welcoming than the other there was a business conference in the hotel which meant that the bar and dining area was rather noisy at times

we discovered that we could eat at the non linen tablecloth section of dining room from a fine bar menu that provided earlier dining

the hotel had a bar and restaurant within with good food and friendly staff

lovely big room. bar and restaurant were both great.

wish the bar and restaurant had longer hours.

no bar facility although work appears to be ongoing without interfering with guests enjoyment of the

the restaurant had great food with a nice bar area

beautifully appointed hotel, great view, wonderful bar and restaurant on premise.

there are two restaurants within the hotel and pleasant bar area on the terrace

atmosphere, the breakfast a la carte, the gastrobar bar service, especially oscar, in a nutshell

bar staff very polite and attentive

breakfast was excellent and the caparinha cocktail in the bar was a delight

it has a bar & restaurant right next door

no meals in hotel itself, seems to be affiliated to bar next door where we had a beer on the way into town and breakfast next morning

good restaurant and bar

the staff were friendly and helpful though no english was spoken and the adjacent restaurant and bar was a bonus

there in no facilities for breakfast but the bar restaurant next door is owned by the same company

fabulous location, nice bar downstairs

the cafe/ bar of the hotel, comfort and if you re a motorcyclist, juan will allow to park your bike in his

bar open for breakfast and evening

friendly staff, easy access to the walls of avila. on site cafe / bar if required. super clean.

new, had a little restaurant, a safe deposit box in the room, aircon, good wifi, bus from train and autobus station stops right by the hotel

our only fault was that they could do with more bar staff.

the ambience of the terrace outside the bar was an excellent place for a drink after a four hour drive

service in the bar was slow

the lounge areas and bar were delightful as were the tasteful christmas decorations

excellent overall - beautiful decor, wonderful old building, great bar and restaurant and breakfast

there is also a traditional spanish coffee place / bar with small meals with good prices apart just near

i didn't eat dinner at the hotel so cant comment, but there is a small attached cafe bar - beer was the most expensive there during my whole trip in spain and portugal and there is

bar restaurant next door was manned by unpleasant staff, who clearly didn t want to be there

no bar available

the cafe/bar attached to the hotel offers very good snacks for people nit wanting a large meal