excellent service when we had breakfast from lovely staff and also lovely staff at the bar for lunch

warm welcome with great food in the bar in the evening and a lovely served breakfast in the breakfast room in the morning, great value

we enjoyed a drink in the bar before bed which was busy with a brilliant atmosphere

absolutely gorgeous setting and lovely bar and restaurant interior

rooms are to high standard. the bar and breakfast was lovely. staff are really friendly.

i would also add that all staff in the reception, restaurant and bar area were attentive, pleasant and gave excellent service

the very expensive bar prices

the room was excellent very nice and i ate in the bar which was very good

a 10/10 stay, comfort, cleanliness, food good, bar good, faultless really, well done to

the bar prices were a little con the pricey side 18!for a pint and a gin and tonic

breakfast good.

bar area has been completely refurbished and is a mix of rustic

everything was so lovely, had a really good time. bar staff were lovely too

lovely little touches, tea, coffee, breakfast bars and croissants

or serving late in restaurant/pub so we got a good nights sleep for sleeping above the restaurant/bar

food was amazing and value for money ben behind the bar could not be more helpful

fantastic for a family trip, lots to do restaurant was superb, enjoyed sitting outside at the bar and having lunch and breakfast was also good the spa was great and made full use of

even the bar staff

bar on friday night was overwhelmed by multiple groups of boorish, elderly golfers who were totally

everything is great from parking availability, arrival reception, rooms, bar and

of the hotel, friendly staff, the hotel facilities and the bar prices were reasonable for a

nice atmosphere in bar & restaurant, nothing too much trouble

great bar and food

stylish, inc the bar and restaurant

great bar

local takeaway options directions & telephone numbers given, the staff set up a table in the bar with plates/cutlery ect

room was lovely, comfortable bed and well appointed, period features were delightful the bar was well stocked with some excellent real ales and the food was excellent

quirky hotel bar and restaurant great staff good beers good food child friendly has most amazing minstrel

the hotel bar is also a locals bar - very busy, extremely friendly and with a good selection of locals beers

the bar was busy but we'll organised and the staff were very professional and helpful

excellent staff, very comfortable. nice bar and restaurant.

that we would expect from an establishment of this standard

staff at 1am no trouble for us to have a drink to the bar and escorted outside to our room afterwards

the food was outstanding in the restaurant and bar and service was very good even during busier periods

relaxed bar and nothing too much trouble

bitter pump working and that s all my husband drinks which wasn t great for us being in the bar no availability in the fine dining restaurant and we didn t realise you had to pre book

/building had excellent rooms from the bedroom to the eating area and especially the bar and lounge the decor was fantastic

went to our then came down to the bar for a drink and ordered some food and it turned out natalie was doing everything that night

bar drinks were reasonably priced

nice to have a bar in a hotel of this size

loved the bar area, lounge area and dining area

a special thanks to the lady at the bar & cheryl the reception manager who went above & beyond in delivering exceptional service

plus when we got back we were all able to have a drink together as they kindly opened the bar in the other function room

no food on sundays in restaurants but the golf bar a few hundred meters away did lovely snacks so that was grand

lack of clarity on availability of bar meals.

accommodating staff who took our booking and allowed us to check in very late, they even kept the bar open long enough for us to have a beer

wish bar had stayed open after 10pm

excellent food, bar and restaurant and staff

the bar and restaurant were equally impressive, offering a warm, welcoming atmosphere and a cracking

very friendly bar staff and restaurant staff

happy to accommodate children and even dogs in the bar area

the food and bar area was brilliant as the food was absolutely delicious

a lovely clean, modern and very stylish hotel. bar food and breakfast were excellent.

no mini bar in the room lol 5 room service charge per trip

the bar was lively with good food

but just a few near to the bar

the gardens, the bar the

we enjoyed the spa facilities and liked the bar area to have a drink

beautiful gardens - a lovely spa - charming staff - pleasant bar and restaurant

only stayed 2 nights

staff were friendly and courteous in both the bar and restaurant

the night before we stayed and we arrived early due to poor weather and was going to stay in the bar area until check in time however our rooms were ready and we was given an early check in

the staff were fantastic from the warm welcome received when we first arrived to the knowledgable bar man at the end of the evening

very clean and comfortable with a lovely bar area and a restaurant too with a beer garden too

bar staff very genial

of the staff were amazing, from checking in to the bar and restaurant staff they really went over and above to make our stay perfect rooms were lovely

a great welcome and excellent bar and restaurant.

everything was first class - the bar served excellent real ales

the waiters, waitresses, bar staff were also brilliant

all of the staff we encountered were efficient and polite from the manager, the bar man and waiting staff in the restaurant

small grumble was the bar closed at 10pm on the sunday and we didn't finish dinner until 9:45 pm, so no time for a drink

on departure i asked the young man at the bar if i should place the room key into the check out box

we ate from the vegan bar menu and the food was exceptional

property was in superb order, the bar area was kept to a very high standard as was my accommodation

rooms, canalside location, old fashioned cosy bar with log fires, fantastic food and

didn’t have breakfast but wish we had it looked lovely, we could have had brunch in the lovely bar area

wifi bad, even in the main bar / restuarant - worse in the rooms in the annexe

beautiful rooms, lovely bar area and fantastic friendly staff.

think the bar could have stayed open a bit later, to stop serving at 11 o'clock on a saturday seemed too bit

great atmosphere in the bar and restaurant, very welcoming feel

the bar was pleasant and the seating comfortable

staff , everyone was always smiling and ready to interact with guests, from the front desk to the bar and pool, wonderful staff

had dinner in the bar which was delicious and a good price and staff were very friendly, helpful and welcoming

the restaurant and the meals you can buy are a must beautiful starters to to mains also a nice bar till late the staff at the hotel a so friendly and mark is a

bar & restaurant staff absolutely lovely

liked the whole package, the staff was friendly and helpful, the bar meals we had over the period of our stay was brilliant, lovely presented and consistent, and

wide open space - bar staff

hotel with a great bar area

bar facilities available and restaurant on site

was no wardrobe in the room there is no lift to bring cases up and down other than stairs the bar was good but the coke was

hotel, lucy who was at the bar was the best

hotel bar with friendly and helpful staff

is clean, does its job, no stupid frills, good location, nice staff, good bar

arrived very late, but both reception and the bar were open

showers was a bit small for me the breakfast could of been better and the beer at the bar was not very cleaver and it was a bit noisey at times with the

cannot comment on the bar or restaurant as i did not use them

it is a very attractive bar and dining room with good food being served

fad my dog with me) if you allow guests dogs in the bar say so it makes a bid difference when booking

the bar had the jovial atmosphere of a real village pub

incredibly reasonably priced pub grub and lovely bar and dining area

cheerful and efficient staff both in the bar and on breakfast

the staff were great, comfortable room and the bar / restaurant was good

the bar manager was genius - crafted my new fave drink - zero alcohol beer with a lime segment

stayed at this hotel before and all 3 male staff 2 x reception and 1 bar were very good

we were able to take our dog with us into the bar to eat and into the breakfast room in the morning which was fantastic

great bar in the evening

bar is dog friendly with dining in the lounge area

not much seating in the bar side.

great bar and restaurant

helpful & friendly staff, comfortable bed, amazing food in the restaurant, lovely bar but as rooms are separated from the bar & restaurant it is still lovely & quiet at night & no

the bar area is so cosy, would love to return on a winter's night and enjoy a drink by the fire

bedside tables would have been handy and beer mats in bar but not end of the world

restaurant and bar were situated in a lovely spot and had good food and drinks

didn't have milk in the room that's the only negative but just a short walk to the bar and they gave us fresh milk straight away

excellent bar service and breakfast.

you can wander down the riverside path or pop over to the bar / restaurant and watch the boaters go by

plus the bar is often not open

the restaurant and bar were great

food in bar great

we were warmly welcomed by tom at the bar upstairs - very helpful and professional

ulie too - both went out of their way to make our

nice inside space with the bar and restaurant and great outside

paula was very welcoming and the food in the bar was delicious

lovely area. clean rooms. bar was pleasant and well priced thank you

spent the afternoon in the bar / restaurant

bar food was fresh and homemade

no pub grub, no bar food available apart from roast dinner.....

the bar was welcoming and again the decor and furniture felt

especially the lady in the morning serving our breakfast she was absolutely amazing the owner and bar staff also gave us the warmest of welcomes the room was fabulous

landlord/lady and bar staff, martin delivered super dupa breakfasts, steak and pizza nights ud83dudc4fud83cudffb pub

so lovely and welcoming, the bar had a lovely vibe at night and the breakfast was amazing

the location was great, very central. staff were super and very helpful. nice bar too.

bar area for chilling

excellent location, fab spacious room, loved that the bar was 24hours plus breakfast was lovely.

location, apartment fab, staff lovely and secret garden bar and restaurant wonderful

for example the waitress also did the bar waited every table aswell as sorting cuterlery etc

the staff were all great, lovely bar area and the secret garden is fab

staff were very helpful and happy bar staff

cost of mini bar that is the only thing

loved the bath in the bed room and the whole room was just amazing! the bar was fab too just wow

exceeded our expectations the view was amazing also the staff on the desk at check in and in the bar where lovely polite and helpful

if it were not for that i properly would have been in the bar enjoyed

we loved the room and the bar the food is awesome and we highly recommend anyone to stay with them

did ask the young girl at the bar early in the day she stated that the cleaner was just going up now

bar service was first class all through our stay and great prices too

one staff on when we came to check in, they were serving in the bar as well, very busy as open mic had started same time as checking

bed was a little firm for me but that's just personal preference and i found the bar price

bar service was abysmal

was also given a card to celebrate a 30th birthday with a free drink voucher from the bar downstairs

the toilets in the bar were a bit dirty

cocktails at the bar were amazingly made

hotel had a great bar and restaurant

hotel friendly polite helpful staff great room nice bar area to chill we ll be back

room and super comfy bed, ultra central location, fab bar area with comfy seating, great staff

clean tidy staff friendly, great location and fab bar area

and coffee making facilities , mini fridge and a safe in the room, all very comfortable, lovely bar area, excellent location

all the team on the bar and breakfast were great so chatty and helpful

the ground floor reception and bar zones together with the large chill out spaces,feel just so comfortable and homely

the bar was open and friendly

had bar food and cocktails in the evening

didn't have vodka behind the bar the 2 days we were there

voucher for a free drink in bar fifteen was a bonus

the staff at the bar were so nice, friendly and welcoming

the bar staff on duty were lovely and very helpful perfect

welcoming, rooms spotless, bar staff were amazing and the atmosphere in the pub was

are amazing and very colourful ud83dude00 the bar was great especially with emma serving very bubbly and what a personality ud83dudc4c made very

reading the reviews was apprehensive but didn't need to be only negative i could pick was bar was a bit

the first floor the music from the bar next door was very loud and went on until 3 in morning

no bar or restaurant available however we would stay there again

the bar downstairs was a lovely place to relax and the location was perfect for us

lovely little bar area for relaxing in the evening

possible until almost nine at night - we didn't book and on saturday were offered a table in the bar area

us very well, in particular dawn at the front desk, matt the restaurant manager and natalie the bar manager

ich was lovely)

this was because the staff have to walk down to the other bar to collect your drink

bar shut when the bar was full of people

a one off,but children shouldnt be around the bar area

bar area very relaxing

room very spacious & well stocked from the tea tray, mini bar and toiletries

in room prices for snacks such as crisps and nuts were a bit eye watering and the bar prices were a little steep but if you come to a hotel like this you can expect that

the room was lovely with a mini bar and king size bed which was so comfy

bar was open till 2am ( not that we stayed up that late)

friendly staff , bar and reception area , cleanliness

friendly staff room was spacious and clean breakfast was really good and plenty to choose from bar open until late and reasonable price good location to walk into

polite, friendly and helpful at all times, there was a very nice atmosphere at reception and the bar which made you feel comfortable and welcome

breakfast room off the bar area all bright,comfortable and clean

lovely bar area

breakfast, lunch in the bar were excellent, couldn't fault anything

the bar was very good

not being able to eat fish and chips in the bar like before

its always a pleasure to stay here. great service every time. sam in the bar is a credit to you.

ephen &

excellent stay bar staff reception staff excellent

bar area lovely comfy seating/relaxing area

the bar staff were fabulous

bar restaurant was really welcoming and relaxed

lovely xx food gorgeous x breakfast and dinner 10/10 xx extremely clean x fab stay x thank you to bar manager, jamie

both breakfast and dinner were absolutely delicious with a great choice and the bar area was spacious and relaxing

the free hot drinks in the bar at any time was a very welcome and unusually generous feature for the hotel quests

didnt have what l wanted behind the bar and sent someone out to the supermarket to buy it

furnishings complimentary tea and coffee at the bar throughout our stay friendly staff lovely hearty breakfast pleasant

fabulous bedroom location to town lovely bar great breakfast

we liked how close it was to the centre of chester. the bar had a nice atmosphere.

at the bar they have a selection of ales brewed on-site and guests get a discount on meals ordered at the

breakfast great bar staff great, location brilliant

room great bar good didn't have any food there but was told it was excellent by other guests

location sports bar ideal for hubby

the room was clean ,bed clean & comfy.the bar food was excellent ❤️

checking in and despite ringing the reception bell twice i had to go and find someone behind the bar to go find someone to check me

this was a cosy place to stay the bar was spacious and the food was lovely

nice to have the bar so close to the room made it easy to nip out and grab a drink when relaxing in the room

bit pricey for the bar but was expectant.

great modern clean hotel. a nice bar and restaurant. spa was also nice too.

everything! staff , room , bar , overall just brilliant !

the room was ok and happy with access to free wifi

spa as amazing, the breakfast choices were unbelievable and i did not want to

the lively bar was popular with non residents but no noise could be heard from the room

food and outside bar area, ideal location

to find free parking within walking distance from city centre very clean good bar with friendly staff excellent

very helpful and friendly staff, nice bar area, lovely breakfast.

nights & enjoyed the first night in the bar which was nice & busy,plenty of seating

nothing really, shame the bar wasn’t open

night manager very accommodating offered to keep the bar open a bit longer

nice drink in the bar before going out

the bar was closed, we weren't informed which was a shame otherwise couldn't fault anything

was a shame the bar wasn't open to relax in (refurbished going on i believe) but drinks were available when

the staff in the bar , and at breakfast were really a credit too the hotel x

staff were friendly and the food at the bar was good too

delicious bar meals and cheerful, courteous and helpful staff

convenient choice of fine dining or bar meals

place is a hidden gem, the food was excellent whether you ate in the bar or restaurant, breakfast was good, if you dont want the full english you can have continental

great location. lovely lady behind the bar organising check in.

beer prices were also well below the area average and bar had a good selection of beers and bottles etc

part could do with a lick of paint and furniture was a bit old fashioned, carpets a bit thread bare, room was directly above the bar so could hear noise from the pub, but we were warned about

work going on in front of house for a burger venture but on the advertisement we thought it had a bar / social area but obviously changed hands as the front house was also undergoing a

very friendly staff with a great bar area in the centre off chester

to change out of the wet clothes, in a fully serviced warm room and have a relaxing drink in the bar followed by dinner in the hotel restaurant

clean hotel, loved the bar area, breakfast excellent

bar is lovely with a great choice of drinks and wine

on reception was quick to resolve the issue and kindly offered us complimentary drinks at the bar excellent customer service

jack from behind the bar you are an asset to this place, actually all the staff could bo3t have been friendlier

convenient location, good bar and restaurant areas, good food, attentive well turned out staff.

accommodating staff with a party of 8 cyclists comfortable room and good service in bar for meal and

fantastic stay, will 100% be back, we had drinks in the bar the locals were lovely we felt very welcome, landlord was also lovely and a very good

he advised us on the bar opening times, checked our restaurant reservation was there and also on the breakfast times

good & clean, the bar was spacious with a couple of nice beers on, the evening meal was all v

the restaurant and bar are fantastic , the bed very comfy , the spa was fab

the bar and restaurant is clean and tidy. also polite staff at hand

room a bit warm and a touch noisy as near the outside bar area, not big issues.

the bar served three types of real ale and lots of varieties of gin and there is a comfortable lounge

very good buffet breakfast and outside bar dining area as a useable option

bar and food options were minimal, there was a delayed delivery for alcohol, which dampened the

good bar and restaurant

helpful staff, bar choice and breakfast food quality was excellent

food at bar was lovely too bar the toastie

taken the sauna away, drinks at the the bar were expensive

breakfast had good options healthy as well and nice apple juice, having the bar with lovely food options when we arrived later was

nice bar food

a bar food menu and a restaurant too, plus the food was excellent

restaurant and bar could do with updating and more variety on the food menu

the bar was very good

village hotel with a very welcoming bar and excellent menu

car park and the bedroom was far enough away from the main bar to not be an issue

couldn't be help however they allowed us to order food from the local takeaway and eat it in the bar and even gave us plates and

once in, i then went back to the bar for a drink, (great selection of beers by the way)

although it's part of a pub the bar is far enough from the room so you can't hear talking from the bar

50, we thought we would get last orders but the bar was closed

price of drinks in the bar especialy the whisky @ £4 a shot.

it was all clean tidy nice food lovely fire in the bar staff very friendly

exceptional welcome from young man serving in bar on our arrival

we would say is the taxi services were awful around, we had a couple of recommendations from the bar but none turned up, luckily we flagged one down for a wedding we had to attend

one of the bar staff was a little abrupt at the end of the evening but the whine stay was lovely

lovely welcoming bar and

was pleased to find internal door access to bedrooms from bar to hotel so saved wearing a coat

lovely historic establishment. bar staff were lovely and the estrella was amazing .

bar was dog friendly too

dinner at 6:45 there was such a queue for drinks at the bar

central location. fabulous decor. spacious rooms. excellent bar and restaurant.

i ate in the bar rather than the restaurant, but the menu is the same and my choices were delicious

very comfortable room, spotlessly clean . great bar . good location. super helpful staff

bar area and restaurant was fantastic

little quaint bar and food available on site

great value, clean tidy rooms to a high standard, nice little bar with board games to relax - would ve more than happy to stay here agin if im the area, and an

would have like a bigger bar area to relax in the evening bit otherwise perfect

location; cleanliness: bar facilities; friendly staff

hotel itself has a small bar and serves pizzas and a continental style breakfast

drinks at the bar a bit expensive

the bar and restaurant were a really experience and pleasure to be in

all of the staff were lovely, david, one of the gents we got chatting too who works on reception, bar etc was so helpful & advised us on a place to eat at whilst we were out in shrewsbury for the

bar prices were a bit high

bar and restaurant very good

bar area could possibly be bigger it was a very tight squeeze due to the parties

in the 2 bed self catering cottage , lovely and private with the advantage of restaurant and bar next door , made very welcome from check-in, dined in the restaurant and we couldn't fault a

good selection of drinks in the bar afternoon tea available good parking

quiet sunday evening and we ate a very good roast dinner in the bar and a good breakfast the next day

the food was lovely, bar well kept and the staff were next level. phenomenal service

hotel was amazing and the food and bar was amazing too

bar and taproom full of character with a range of beers and ciders

the tiny bar has a great atmosphere in the evening

accommodation great english breakfast good beer in a listed bar all very friendly

the breakfast was awesome!! and the bar was extremely cosy and friendly - loved it

they made it super easy to dine in the bar area with our 7 month old puppy

service in the bar was a little slow in the evening despite not being very busy but food was very tasty and fresh

great bar and restaurant

we had dinner at the tempus bar as a family and were pretty disappointed by the food

) our dog was welcome anywhere except the restaurant so we had our meals in the bar area where there are plenty of tables to choose from

decor in the rooms restaurant and bar area are fantastic food was amazing both dinner and breakfast staff we very friendly from

we needed a beer bottle opener and neither of us had brought one so they collected one from the bar for us to use

this enough - every member of staff we encountered from the hotel reception, restaurant staff and bar staff were all so friendly and welcoming and went above and beyond without batting an eyelid,

the bar area was a very relaxing area

excellent, room clean, comfortable, bar and dining areas spacious

and eating with our dog by the front door / bar area/ reception area

staff so efficient bar restuarant very nice and the staff serving you like a well oiled train, room very comfortable,

nice little bar with selection of bottled ales

steve in the bar manager in particular was extremely personable

matched them in every way, locally sourced suppliers - absolutely divine almost forgot about the bar which is well stock with delicious wines - i just wish it was closer to home so i could sample

bar area, very comfortable rooms, friendly staff

roomz and bed was so comfy , the new big chef (tudor rose ) where very value for money and the bar area had all sky sports on which was a added bonus, in the morning we went to cheshire oats

easy to find. bar attached. not expensive

had a meal in the restaurant and a few drinks in the bar whilst the footy was on

friendly staff, nice bar and restaurant. highly recommended.

staff excellent friendly great value for money bar bit expensive

was hot plentiful and the service was 10/10 by mr davies sorry cannot remember his 1st name the bar area was lovely stylish spotless and fabulous service breakfasts was amazing great service by

the man at the bar and the lady on reception made me feel so welcome

the food and bar services were also excellent

all staff very attentive upon arriving, bar staff, restaurant and breakfast staff

staff were all very pleasant and lady on bar was very good as guests kept coming in until very late on night of frank turner event but she

d hair) is fantastic great service and great with children made us feel at home ,

enjoyed my stay and so did our 4 yo son he loved it ,young bar lady

special mention to the lovely front of house lady that helped me with keys, the lady on the bar & her wonderful daughter, the chef who walked my dad into the property& the head groundsman

bar short of alcohol and restaurant not having lots of food from the

restaurant and bar excellent and the breakfast option 1 proved to be too much for us

terrace bar in the sunshine overlooking the river severn was a pleasure

the young man that checked us in, the evening bar staff and the lady that served us breakfast, all of the staff were extremely friendly at the

i had to be critical, when we arrived it was early evening which meant we had to check in at the bar while the restaurant was quite busy

the bar and restaurant were an added bonus

friendly reception and relaxed in the bar one evening, but can be closed mid-week

also we loved the bar atmosphere and the

ryan even opened the bar on request as there is a snug area with a nice fire, it was lovely to have a drink by the fire

no bar open. no food. hardly any staff around

dan the manager. the bar , the room layout and nice and warm.

get access to the room you have to go to the bar first

the staff and the bar downstairs

the room was spotless and comfortable. the bar staff were a credit to the business.

helpful bar manager and efficient owner via telephone

the hotel is over a bar which when we stayed there was karaoke on until around 1am therefore making it very noisy

it was all good from the staff the room food and bar 10/10 thanks will be returning.

we had a lovely meal in the bar which was if decent quality

food in the bar was excellent

15 per cent discount in the bar next door , took full advantage of this and had possibly the best ever steak and ale pie

staff in the bar where we collected the keys were very helpful and pleasant

the bar lounge is very comfortable, and they serve excellent food

bed provision of a fan , good location, friendly staff, lovely bar restaurant and sun terrace

at the bar for a drink for 20+ minutes for a drink while they sorted out everyone coming in that was

restaurant and bar is great charm, the food was incredible and authentic

bar and restaurant cosy and inviting

the station, and the people at the vaults were very happy for me to leave my heavy luggage at the bar before checking in and after checking out, so i was free to go and see friends etc

location,good atmosphere in bar below,staff polite,will stay again whilst i'm working in the area,if a room is available

staff loveley room even the cleaners were loveley great bar with loads of large tvs excellent all

room was quiet even though the bar downstairs was full

location very comfortable room staff and bar staff very friendly and go out of there way to help you will definitely stay here

that easy to find a bar food menu, and had to wait for a breakfast menu to be brought to the table - both would be

loved all areas of the hotel,from the outside terrace & gardens to the bar & restaurant

restaurant and cosy bar downstairs

the bar area was good, with comfortable seating, and the restaurant was another grand room with wood

the bar area was a little uninviting. but not terrible.