cleaner rooms and better breakfast

continental breakfast was choice of two cereals, a mini muffin with no way to warm it up, or do it yourself

rooms we were told all the rooms were like that because of the heat just poor service and the breakfast even had flys and wasn’t good at

no hot breakfast only three slim choices, very poor and not work the money

breakfast selections were very limited, and there was no juice in the machine

and ofcourse it was different as bar and restaurant open

is brand new ,was awsome had a nice bar in lobby , location to restsurants & shops within the hotel doorsteps was an added bonus did

the bar man was friendly and welcoming

the bar in the lobby, great service

daniel at the front desk ensured we had a room with a nice view of the courtyard, the bar in the lobby was super cute, and we were just a short walk from several bars and restaurants

the bar area was managed by a very able person , he was excellent and had a lot of work to do

hotel bar open until 10pm

‘restaurant’ on the website is really just 5 options from the bar

very clean, free morning breakfast, hotel bar until 10pm

tv didn’t work no bar no water in rooms no omelette station . breakfast was awful

the only recommendation is to have lower lighting in bar area and make it a little cozier.

maybe some snacks on the bar. enjoyed the bar area and staff was great!

stay there before familiar with most of it, nightcap bar ice is convenient bed is great.

free coffee and fruit or a granola bar would have been nice

the indoor pool water cold(freezing)

the bistro or the bar was not open

bathroom outdated bar staff was rude

the lobby was super nice, so was the rooms and bar area.

hoping coffee bar can reopen after covid ud83dudc4d

they did not disclose the hours of operation for the bistro bar on their website

well run, sal, gina and derrick in the galleria resturaunt and bar are over the

the gallery bar at night was fun

the staff were excellent at front desk and bar

the mini bar in the room was extremely high if you pick it up it automatically charges your card to be

the bar was a little slow during lunch but overall good

the hotel bar was nice and all off the staff at hotel was so nice.

the xyz bar was super and well stocked with all of our

the room was nice, the view was everything. open bar was lovely to we really enjoy ourselves

as well as the bar located in the lobby

the bar and lobby were beautiful

very nice bar area and the bartender was knowledgeable and friendly

the location was great, and the staff was very friendly. went to the bar and she was amazing.

coffee that was served at the bar should be complimentary

the bar and sitting areas were nice

open bar and fire place

there was no bar open, no true restaurant- the 8

1 tiny bar of soap,no type of shampoos,and no waste basket in the shower area

loved everything it’s clean friendly staff very relaxing upscale bar indoor pool lots of things to do right in the hotel, i will be back

liked the property and the young lady at the bar who had chase step aside so the she could accommodate my reservation from a month in advance

the bar and no continental breakfast

the front desk and bar staff were 2nd to none- sophia was thee best ever!

off food at the bar early

only thing we had a problem with was the bar not being open

the bar was nice

the bar was an added plus

breakfast bar had plenty to choose from

the bar was closed because there was no bartender

well appointed rooms, welcoming and accommodating reception staff and a great bar lady , alisa.

entire staff from the front desk to restaurant & bar were extremely professional and friendly

we ate at the bar because jay the bartender was wonderful to chat with after a long drive from florida

was amazing , spacious very clean rooms, lobby was beautiful, also had a bar and restaurant

hotel employee behind the bar was incredible and made a truly outstanding

the bar closed early.

bed was soft, the room was spacious, the fire pit by the pool was beautiful,the drinks were delicious, and the staff was amazing

i wanted to use the gym earlier than 6:00 so i wish that there had been 24 hour access.

the breakfast was delicious and the bar was fun

breakfast was not was not free unlike i thought it was that little bar on the side was not a real breakfast

was in the bar and got some food to take back to my room , it was a 2 out of ten

the snack bar on property is very small and doesn’t offer enough choices, especially considering the

the hotel bar was lively

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i didn't have time to check out the rooftop pool or restaurant; however i did venture to the bar on the 2nd floor

d coffee bar had great service

roof top bar great,location great....you can walk to steak 48....niccceee!!!!

exceptional location and breakfast

and i love that they had a bar and restaurant downstairs

the rooms are very clean , it s a nice location & it s quiet . nice bar & restaurant

drinks from the bar were exceptional

great location, great staff, and great hotel with a great bar ud83dudc4d

location was great. service at front beak and bar outstanding.

a bit in need of that same updating, and these days, it is always a good idea to put a grab bar in the

fireplace didn’t work and no wine bar in the evening which wasn’t advertised

as such was in a convinient location - not noisy - had a bar and light dinners were available on site - staff was nice and supportive - rooms were clean -

bistro bar counter does have very good food and drinks at certain times of day, and lets face it, they

staff was very rude we asked the bar for some limes and they told us they dony have any but when i asked for the manager now they

layout, room and the bar upstairs

nice rooftop bar nice staff

bar tender that served saturday night downstairs due to a private wedding up at the top

roof top bar lovely

discovered there was breakfast at the bar the next morning but it was just kind of bare

the bar area was very cool and clean. great location and nice staff.

had appetizers in the bar and breakfast the next morning

the bar was closed so we had to get in our car and drive off premises just to get a coke

food we ordered at the bar was mediocre

modern, great layout, quiet. bar and breakfast. parking was easy.

lobby bar wasn’t open all hours

zoe in the bar was amazing. the staff was friendly it was clean and nice

no real restaurant, just a bar that you had to pick up food

the only draw back was the small pool. you feel crowded if more than one family is in there.

pool was a bit small

with covid, restaurant and bar weren t open.

location is great. nice bar and outside area.

no separate coffee bar in lobby, had to wait in long line to purchase coffee

staff at the bar to noisy and could be better. beside that everything ok.

the bar area was comfortable and inviting

food and bar was great

very friendly front desk clerk. good walking distance to the mall. the bar food was great!

from andrew at check-in to john at the bar and george at breakfast

staff was outstanding and bar /refreshment venue was open late

i could not stay longer. the bar closed so early.

hotel bar was noisy and it's directly near the front desk

i liked that the hotel has a bar & restaurant on premises-very convenient

hotel parking is a little limited. can be a little loud in bar area.

the hotel has a great bar on the first floor and the service provided by  hotel employees was exceptional

the bar was beautiful and the drinks were good

and a small bar for those inclined

it was also a bar there so it was really no need to leave the hotel

a great bar area and plenty of seating

pool is small and the bar was closed on a saturday

great room and service! after bring at carowinds for the day the bar was perfect!

i also liked that there was a small snack bar located in the lobby

the pool was lovely and the trees were amazingly beautiful

the pool was not easily instructed to get into

the gym was too open, and it was small

the pool was closed during my stay.

staff was amazing the bar makes great drinks! the breakfast was good too!

my teenager said the free chocolate bar was horrible

i didn't get to eat breakfast but the bar looked good.

the breakfast bar was fantastic everyone was helpful n customer service is great

the breakfast bar was delicious,fruits were fresh and room

bar and food personnel also very friendly and accommodating

was close to everything we needed , there’s a restaurant and a bar basically in the same parking lot

the hotel was so clean, staff were great, ate a pizza from the bar (soooo good), beds were awesome and the shower was great

bartender was not giving you 2 full drinks at the bar during the managers reception

fresh fruit options would have been a welcome addition to the breakfast bar but overall they had a great selection

balcony view was amazing, lobby area and bar are nice

the bar closed much earlier than scheduled and i wanted to watch the game at the bar.

always clean and love the bar and bartenders

very clean, pool available, friendly staff, bar for longer bar for pool , restaurant on site

very nice and clean, great gym and bar was very nice

restaurant and bar on site was great as well

very slippery shower floor, i have a very bad back and honestly had to hold the shower grab bar so i didn't fall down

it was comfortable. quiet most of the time unless people are at the bar then it could be rowdy.

the bar was nice, the staff was friendly

a note at check-in explaining available food and bar services would be nice.

me and my husband received 2 complimentary drinks from the bar upon arrival

the staff, from bar to reception and restaurant were absolutely amazing.

complimentary breakfast and bar drinks for each night i was there

the suite was nice, the bar and the restaurant

breakfast, great location, beautiful lobby and bar area. clean!