bathroom outdated bar staff was rude

the bistro or the bar was not open

the lobby was super nice, so was the rooms and bar area.

hoping coffee bar can reopen after covid ud83dudc4d

they did not disclose the hours of operation for the bistro bar on their website

stay there before familiar with most of it, nightcap bar ice is convenient bed is great.

maybe some snacks on the bar. enjoyed the bar area and staff was great!

free coffee and fruit or a granola bar would have been nice

the only recommendation is to have lower lighting in bar area and make it a little cozier.

the indoor pool water cold(freezing)

daniel at the front desk ensured we had a room with a nice view of the courtyard, the bar in the lobby was super cute, and we were just a short walk from several bars and restaurants

and ofcourse it was different as bar and restaurant open

the bar man was friendly and welcoming

the bar in the lobby, great service

is brand new ,was awsome had a nice bar in lobby , location to restsurants & shops within the hotel doorsteps was an added bonus did

tv didn’t work no bar no water in rooms no omelette station . breakfast was awful

very clean, free morning breakfast, hotel bar until 10pm

the bar area was managed by a very able person , he was excellent and had a lot of work to do

hotel bar open until 10pm

‘restaurant’ on the website is really just 5 options from the bar

staff was beyond outstanding from the kind and always friendly checkin staff to the bar staff and restaurant staff on the second floor

i didn't have time to check out the rooftop pool or restaurant; however i did venture to the bar on the 2nd floor

o)

exceptional location and breakfast

roof top bar great,location great....you can walk to steak 48....niccceee!!!!

hotel employee behind the bar was incredible and made a truly outstanding

was amazing , spacious very clean rooms, lobby was beautiful, also had a bar and restaurant

the bar closed early.

the gym looked nice although i didn't use it

some people have a party very loud by the pool at midnight.

the hotel bar was lively

the snack bar on property is very small and doesn’t offer enough choices, especially considering the

the breakfast was delicious and the bar was fun

the bar closes to early

breakfast was not was not free unlike i thought it was that little bar on the side was not a real breakfast

discovered there was breakfast at the bar the next morning but it was just kind of bare

our second night we sat at the bar and had phenomenal conversations with deja (hope i spelled that right) and vaughn (hope i

we also loved the roof top bar the cordial

nice rooftop bar nice staff

bar tender that served saturday night downstairs due to a private wedding up at the top

there was only one ice machine on the first floor. the bar and the restaurants were closed.

no separate coffee bar in lobby, had to wait in long line to purchase coffee

with covid, restaurant and bar weren t open.

the bar area was comfortable and inviting

staff at the bar to noisy and could be better. beside that everything ok.

very friendly front desk clerk. good walking distance to the mall. the bar food was great!

second, the bar and the restaurant are the same place

the beds and bar / food was delicious

i could not stay longer. the bar closed so early.

food and bar was great

had appetizers in the bar and breakfast the next morning

food we ordered at the bar was mediocre

the bar area was very cool and clean. great location and nice staff.

the bar was closed so we had to get in our car and drive off premises just to get a coke

modern, great layout, quiet. bar and breakfast. parking was easy.

drinks from the bar were exceptional

location was great. service at front beak and bar outstanding.

great location, great staff, and great hotel with a great bar ud83dudc4d

and i love that they had a bar and restaurant downstairs

the hotel restaurant and bar are great

staff was very rude we asked the bar for some limes and they told us they dony have any but when i asked for the manager now they

fireplace didn’t work and no wine bar in the evening which wasn’t advertised

a bit in need of that same updating, and these days, it is always a good idea to put a grab bar in the

i like the set up of the room. the bar was nice. the vibe in the lobby was nice.

as such was in a convinient location - not noisy - had a bar and light dinners were available on site - staff was nice and supportive - rooms were clean -

friendly game area but to close to bar area

the xyz bar was super and well stocked with all of our

the hotel bar was nice and all off the staff at hotel was so nice.

the room was nice, the view was everything. open bar was lovely to we really enjoy ourselves

pool table and bar in the lounge area are great features

the front desk and bar staff were 2nd to none- sophia was thee best ever!

the bar was nice

the bar was an added plus

wasn't reason we went but bar wasn't opened when they said it would

only thing we had a problem with was the bar not being open

the mini bar in the room was extremely high if you pick it up it automatically charges your card to be

the housekeeping staff is most excellent and bar & wait staff, valet and front staff could not be improved on

the staff were excellent at front desk and bar

well run, sal, gina and derrick in the galleria resturaunt and bar are over the

the bar was a little slow during lunch but overall good

wish the bar & bistro opened earlier, for early dinner

there was no bar open, no true restaurant- the 8

liked the property and the young lady at the bar who had chase step aside so the she could accommodate my reservation from a month in advance

and bar closed to early for

loved everything it’s clean friendly staff very relaxing upscale bar indoor pool lots of things to do right in the hotel, i will be back

possibly larger bar area but not a real issue.

open bar and fire place

the bar and sitting areas were nice

my car for the weekend in the parking deck and enjoyed what the hotel had to offer from the bar downstairs and live music it was all amazing

the newest of the property. the entertainment at the bar was nice. staff was very professional.

no elevator. breakfast was ok. no modern plug ins for electronics.

friendly staff. great breakfast and location.

breakfast was delicious in a beautiful dining room

excellent breakfast in the lovely dining area.

breakfast bar had plenty to choose from

entire staff from the front desk to restaurant & bar were extremely professional and friendly

we ate at the bar because jay the bartender was wonderful to chat with after a long drive from florida

well appointed rooms, welcoming and accommodating reception staff and a great bar lady , alisa.

bar was very convenient and the location was great

had a bar and a pool

the breakfast bar was very good, with all the choices available if you left hungry it was your own fault

staff was very helpful and friendly the property was very clean and very well maintained food and bar staff staff was very attentive and

the restaurant and bar area was very nice and breakfast had a lot of selections the rooms were very clean and the beds

nice staff and pool also liked the bar onsite

the bar area was nice and clean

cost of candy bar or pack of crackers was $4. crazy!

rooftop bar closes too early

the rooftop bar was great with nice drink selections and small plates

rooftop bar oools was amazing and rom was clean

the amenities were great, the rooftop bar & the restaurant

the rooftop bar and pool/gym were closed

dining and bar on the first floor.

the restaurant and bar were delicious

the rooftop bar has the best view and they are so accommodating

cleaner rooms and better breakfast

no hot breakfast only three slim choices, very poor and not work the money

rooms we were told all the rooms were like that because of the heat just poor service and the breakfast even had flys and wasn’t good at

continental breakfast was choice of two cereals, a mini muffin with no way to warm it up, or do it yourself

breakfast could offer more

roof top bar restaurant . complimentary breakfast.

rooms were nice and the bar stayed open until 2am

burgers we got our night of arrival by the bar were terrible with 1 dry over cooked burger patty, a little cheese & packets of condiments

the breakfast and mini bar is expectional

people getting drunk on the roof bar then being loud the rest of the night

friendliest staff ever! beautiful room and bar area too.

i didn’t like they close the bar too early.

i didn't have to leave the room for food because they had a bar and grill

even in the bar while we were trying to watch a playoff game it kept going

the breakfast was super fresh and the bar was a nice touch, too

i liked how i went to the bar and they had non alcoholic drinks that i could drink being pregnant

the location and the bar experience

loved their 5pm to 6:30 reception in the bar with free drinks and snacks

bar closes at 11pm on monday night football, should be open until at least 2am

ready to please, to the convenient location, the nicely appointed suites, the breakfast, the bar and most of all the overall friendly atmosphere

the restaurant and bar were closed for the entire day! the pool was also closed

staff at the bar were definitely top notch

and the bar area is good and bar tender is nice

i think they could do better with the food scene and the prices at the bar we’re kinda high

easy to get into very good breakfast and the drinks at the bar were excellant

the bar was fun - good food and drinks

everything was nice. the location, the staff, and even the bar workers was super amazing ♥️

bar was closed on sunday inside rather it would be open for guest or mention not open on sunday was

the bar tenders were great

prices of the drinks at bar and the waiting for waffles

the decor is an upscale funky that fit our esthetic and the hotel bar has an outdoor glassed in area that had a lovely view of the city

bar staff and the overnight hostess were great

the bar and restaurant serve amazing specialty cocktails and excellent food

great vibe, bar scene

not aware that the bar served food bc the site does not say that and the room did not have a microwave or mini fridge

the food at the bar was great, and the breakfast on the 2nd floor was very good, no complaints, except for turkey

i didn’t get an opportunity to go to the bar area, but it looked like a nice atmosphere

the bar downstairs was nice too, and the bartender had great recommendations

nice bar area

the bar wasn't available due to an event.

the restaurant and bar in the hotel are

they have a starbucks cafe inside, restaurant and bar which was convenient

the extremely loud music coming from the bar or bars next door.

rooms, outstanding water pressure, great restaurant, next door to concert venue and bar district

the tv could use a sound bar or some speakers

make sure plenty breakfast bar was well stocked. replace items as they run out.

the drinks at the bar were bomb !! cleanliness of room.

bar on the 22nd floor was booked up and we couldn’t get in

the rooftop bar was closed after the concert which was disappointing

super convenient for walking to shops, restaurants and many rooftop bars

staff was great,katelyn and benzel and the manager was great mark at the bar was very

location, clean, up to date, there’s a neat rooftop bar on the 22nd floor

the roof top bar was great for pictures

rooftop bar was beautiful, even on a rainy night

the rooftop bar was amazing and the location was everything definitely will return

the staff working the restaurant and bar were always very delightful

great bar staff.

the lights on the tree out front were beautiful and the staff at the bar were great and the walk to the stadium and dinner were very short

location was awesome. breakfast was great. bar was excellent. softest bed i've ever slept in

love the bar and the hotel staff was extremely friendly.

husband and i loved the view of the city from our room, the bar and restaurant inside was convenient

they have a bar area, free pool table, bags, fireplace, comfy couches for friends to talk and relax

the bar was closed

the lady at the bar was extra nice

service was great check in was quick amenities and location was key bar was a treat

great mini bar selection great valet and bell boy service room service quality is good

better bar menu.

if the pool and fitness center was open

that the pool and fitness wasn't opened and construction in the front of building

valet, front desk staff and spa staff were amazing. the bed was super comfy.

the bar area and the restaurant were both inviting and relaxing.

we went to a concert and got back a little late, but the bartender was very kind to serve us just as the bar was closing

everyone was nice and such an amazing bar and pool

room was great, pool and bar were great, desk clerks very friendly. clarissa was accommodating.

bartenders were overwhelmed and slow with acknowledging us when we arrived at the bar

entrance and was sparkling clean, had a spacious entry/reception space and a lively restaurant/bar

the bar at night and

within the hotel had good food, service was just a little slow and a drink i got from the bar wasn t the greatest

the lobby bar bartenders were kind and knowledgeable

staff was exceptional. bar staff was outstanding

mini bar stocked with everything you need

the tub the bed the balcony the bar room service for breakfast and it was quiet ud83eudd70

and visit the gorgeous bar and parlor after checking in with their lovely, friendly staff in the entry

the room was incredibly clean, wonderful mini bar selection, bathroom was one i would like to take home with me

i had to choose something i'd say the cost of the bar inside the room a bit pricey for the product itself from chips to wine nevertheless enjoyed

size of the rooftop pool and bar area was underwhelming due to the large volume of guests during our stay

location in uptown charlotte, close to the museums, theatre, bars and restaurant

we enjoyed the oyster bar and the offerings were ample

the smell, the cleanliness. they had a nice restaurant and roof top bar as well .

we also got to enjoy some drinks at the rooftop bar in the sun :) the staff up there was very pleasant and polite

also had to wait to be served in the bar because the bartender was chatting with another employee in the restaurant area

the bar is amazing

do not like the extra charge at the bar when i asked for a bacardi and diet and was charged two prices

are changing their menu, so the menu was very limited at the bar almost to the point of having nothing to serve

there to be a full bar downstairs, the liquor selection was a little on the poor side

i enjoyed the two bar and restaurant accessibility.

great bar and dinner area at night

i loved the convenience to the belk theater, and the rooftop bar was lovely.

the brunch was great. roof top bar is awesome. location was great and spa was great.

at the bar the separation between customers could be better, did not follow the 6 feet rule

very clean, pool available, friendly staff, bar for longer bar for pool , restaurant on site

balcony view was amazing, lobby area and bar are nice

loved the restaurant and bar on site and pool area making it very relaxing to sit outside and just

very nice and clean, great gym and bar was very nice

the bar closed much earlier than scheduled and i wanted to watch the game at the bar.

very slippery shower floor, i have a very bad back and honestly had to hold the shower grab bar so i didn't fall down

it was comfortable. quiet most of the time unless people are at the bar then it could be rowdy.

the bar was nice, the staff was friendly

restaurant and bar on site was great as well

a note at check-in explaining available food and bar services would be nice.

was a busy weekend so it would of been nice to have more staff for the bar area

breakfast was great each morning and the bar was life and bar tender was very entertaining

the staff were awesome and made sure the breakfast bar stayed stocked

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the staff were awesome and made sure the breakfast bar stayed stocked