lovely halpful staff, delicious breakfast!

breakfast was made to order and excellent

location is great. staff very helpful. breakfast was included and very good.

water tap on the bathroom sink took an extremely long time to produce hot water, and yet the the spa tub (which i was so happy to have) only had hot water - scalding, and i could not use it

the hotel was charming, staff were really helpful, the breakfast was great, and the location - right in the historic center, but still quiet - was perfect

and jogged around the lake, had paddle boat races, kayaked, played basketball, ping pong and pool, swam in the lake and pool and enjoyed the jacuzzi

the road in was horrible. the walk to restaurants, pool, and lake are dangerous.

desk person , we where waiting for like a 10 minutes and she was next door signing at the karaoke bar

the bar attendant geraldine and bar service were wonderful

during the night it becomes noisy because of the bar that is in front

variety in the breakfast would have been very welcome since we stayed seven nights

breakfast was good and the service of the waitress was great

a tip of us, if ever possible enjoy your breakfast at the bar with a view of the river and geckos in the trees, just enjoy the peace and unwind

the rooftop pool and bar were excellent. location was great too

location, staff, diego room, rooftop bar and pool. elizabeth the cat!

the rooftop pool and bar are fantastic with a beautiful view

i liked the decor, furnishings, location, infinity pool and bar on top floor

the listing also shows a pool, which hasn’t even been built

the pool was filled with algae and then closed

pool looked awful

noise, unsanitary green algae pool wigh crumbling concrete walls and floor,,

there is a nice terrace with a small pool

however the wifi in our room

despite, just about everyone at the hotel complaining about it, they never managed to get the wifi to work

wifi was terrible

wifi in our room was sketchy but apparently by mid march extenders will placed at the end of the

the wifi does not work in the rooms only the lobby. hot water is rare.

breakfast was good especially on our terrace and location was fine

excellent shower fabulous pool wonderful staff great views and location

the food we enjoyed

the continental breakfast that was included with the package was not that exciting.

service and staff, complimentary drink upon arrival or later by the pool, as we choose, we drove into the city from la cruz de huanacaxtle, so we able to check-in

wifi and tv is good , hot water running perfectly , near a few nice bar and restaurants

love the location the room, the couzines of the bar and breakfast place, but above all and beyond the amazing professionalism, kinda and caring

stair to go down from the pool has steps that are to high, causing me to slip and twist my ankle

pool has a great view

it was far better than i thought, but did not like pool area.

it woukd be fabulous if there was a small bar fridge in the room

i had hoped for more toiletries and not just a bar of soap and shampoo

no loud music from the rooftop bar lounge beside it and not located right beside creek river

the complimenry drink at the bar and coffee on the deck in the morning

the bar was a bit stark.

signifiant bar noise & music thumping until 3am nightly and maintenance noises started around 8am

s not

the catrina bar across the street has great entertainment and great service, had a blast a must cc's and across

at the back of the facilities and could hear the music from the strip club next to us and the bar at the front

hotel slow to answer queries. loud music from bar next door. tv didn't work.

food was great awesome people especially carlos ( guess services) and fernando mendoza ( bar by the pool ) thank you guys for give that extra (-) example the sky bar (+) the violinist in the sky bar was so talented, as well as the flutist that played at dinner (+)staff; many pools and nice beach; good restaurants; clean and comfortable room; excellent bar service (-)line up could be long could use more restaurant seating - upgrade offering by the pool bar location to distribute (+) the food at the sunset bar exceeded expectations, and the cocktail selection was surprisingly impressive

my husband and i got away for a few days

the care takers at the kid s club were great with the kids and did an amazing job keeping our son entertained for a couple hours each day

was great awesome people especially carlos

spa was like not accessible, couldn t schedule so went somewhere else for that

restaurant bar on site

great beach, close to malecon and shopping and bars

the restaurant and bar are nice, drinks and good

the rooms were clean and the pool and beach bar were nice and the staff were pleasant and accommodating

would only suggest poolside servers, having to go to the bar each time to order was only a minor inconvenience though

they should have a ticket queuing system at busy times and then guests could wait in the lobby or bar area until their turn is called

staff at front counter and bar were amazing

restaurant and bar service was practically non existent.

rrstaurant and bar is excellent

restaurant & bar onsite a huge plus

elia and daniela from reception, alfredo and all the servers from the bar and restaurant) were so welcoming and professional

all the team

we did not eat dinner in the restaurant, but had drinks and some pretty amazing appetizers in the bar area, where we could enjoy the same view, and hear the beautiful violin trio

grab bar in the shower and the tiles are very slippery when wet

a supero dinner most romantic hotel i ve ever stayed at pool closes at 4 tho and there s no bar but staff will go out of their way to accommodate

the pool and bar area was lovely and perfect for our small group

restaurant is superb, the bar is absolutely amazing

i can t say enough about all of the staff - the kitchen and bar staff are extraordinary, the receptionist who we dealt with for all of needs, the spa staff,

the pool area bar & restaurant had excellent food and service

had two drinks each at the pool bar and ended up not getting more as there were not great

is superb right at the start of the south end of downtown puerto vallarta opposite the beach, el barracuda beach bar

roof top pool with bar excellent

the pool bar is great & the bar tender made me fabulous pina coladas

extras like popsicle at checkin and chit for the poolside bar was a treat

the staff were so helpful and accommodating - one of the days the hotel bar was closed, so they allowed us to bring our own drinks up to the pool

buffets, should accommodate more american dishes, but the snack shack was ok, & the salad bar was ok the bathrooms could of been a lot cleaner, as well as the

at the bar at night, rigo and sergio were amazing

staff only thing good - no decent bar or lounge - no decent lounge cots -

i do believe there was a picture on web site about a restaurant/bar on property overlooking the ocean

buffet restaurant and snack bar had lots of food to choose from yet not very tasty at times no bottled beer and no glass

the pool and the rooftop bar were incredible

roof bar is cool, barman is a really nice person, but drinks are a limited and expensive

the rooftop was amazing and george the bar tender is an amazing mixologist and a wonderful person

only thing would be to have a bar on the roof. they used too but it wasn't open.

- everything from checking in, to the morning coffee, to the maid service, to the rooftop bar was pleasant

the rooftop pool and bar are excellent, even the food was good

the roof top pool and snack bar was a relaxing place to unwind any time of the day

the addition of a beverage/snack bar setup on the pool area - that excluded residents from bring their own drinks to the pool area

it was close to all the restaurants, bar and beach

really like the pool area and the staff at the snack bar was exception

authentic and the bar brought me a drink at the pool

the bar near the pool is great, plenty of local music, dancing, only a few blocks from the saturday

location is perfect, as is the upstairs bar with a great little restaurant and pool

great location with a hip rooftop bar filled with beautiful locals and amazing bartenders

face, the roof pool and bar are excellent

i liked the water bottles and sodas/energy drinks in the mini bar was a great little touch of generosity

bar / lounge staff do not go out of their way to help you

hotel with beautiful roof top pool, bar and lobby

tastefully and thoughtfully designed rooms and facilities including fabulous pool terrace and bar on top floors

the lobby restaurant had a solid menu and room service

service of the bar and wait staff was top notch

also, no snacks with drinks in the reception bar - it d be nice to get a small bowl of pretzels or crisps with your drinks

at the lobby bar eduardo, ivan, caesar, sergio and jesus took good care of us

there is entertainment every night in the lobby bar which engages the guests with singing and dancing

breakfast options were basic but good

property is located in a great area close to restaurants and bars, the best area in puerto vallarta

inkdand menu) and the breakfast buffet.

abandoned beach bar covered by fence from your room above it was very unsightly

location, value for money, right on the beach with a restaurant and bar at the hotel

the staff at the bar was not good, took them a long time to bring

the restaurant and bar onsite were great. the staff was excellent!

floor was convenient to grab food with good menu delicious authentic mexican menu and nice full bar

street noise from traffic and bar across street but not a big deal. didnt interfere with sleep.

have to walk down the stairs and into the bar to get any water or ice

great location next to the beautiful boardwalk. pool & bar on the property.

breakfast was average, location is good but the rest nasty

excellent breakfast. nice pool. nice restaurant. good meals.

a good place to stay i would recommend they give your dinner and lunch and breakfast and i like the

the bar 2 x 1 was really good

beach access with chairs, towels and bar service

prices charged at the bar i felt were way to high compared to other properties, hence why we only had two

so you'll get a nice umbrella, lounge chairs and servers from the bar while you're hanging out on the

bar prices were competitive with the neighborhood so no need to go offsite

food was excellent, bar servers were top notch both inside and out and the concierge people in the premium club were ok

pools are nice, some staff are nice and some are not. taco bar was superb.

they were in the swim up bar area

the swim up bar on the now side was super quiet

bar is the place to be

views, rooms, and rooftop bar with jacuzzis are a plus

ldo ) were amazing, but all others were exceptional as well

the amenities included different pools / bar areas

the sky bar and gym facilities were fantastic location is convenient for the old town and bars and

great pool atmosphere, relaxing massage

fernando at the roof top bar was excellent

shows on the rooftop bar were great

no coffee pot in room but could get it early at the bar at the beach

the view is spectacular, the beach bar is a lot of fun, as is the rooftop bar

dint work very well the bar on the beach is expensive and the guys is so bad servers

food is good both at buffet, snack bar and a la

they had a good salad bar and desserts

the dine in resataurant for dinner was very very nice - michellan star the poolside cafe, and the bar and the oven was great - but there were timings where ther was nothing to eat and everything is

the activities were fun and the view from the sky bar was worth it

the rooftop bar was amazing, as was the kind server, the views were phenomenal

the bar is totally great (thanks for your great service, friendliness and delicious cocktails @ jorge) (+) the drinks at the bar were great as well (+) the bar staff and front desk could not do enough to make our stay comfortable (+)the views, the decor and amenities in each room and the fabulous staff. rooftop bar is great! (+)loved the staff and the people who visited the rooftop bar made for delightful conversations (+) i have to give a huge shout out to eduardo and jorge who ran the restaurant and bar near the pool (+) the bar / restaurant also had lovely views and the food and drink were great

decaf coffee, the spa pool was empty and had trash in it

spa did not work and pool water was cold so i did not use either one!

i loved everything about this place, i do wish they were a little more lenient with the late check out, they wanted to charge me for an additional hour, but they did let me check my

inredible views in a unique luxurious area of south pv. great pool and quiet hot tubs.

bar stools in unit are too high for the counter

bar tenders at the swimming pool are facing towards the sun the whole day is evident they have the

the bar tenders at the swimming pool area, the waitress from the mirador restaurant & pool area; as

the beach isn’t the greatest but the swim up bar was more then enough for us

from the bar to