wifi is a bit poor - so bare that in mind if you rely heavily on it

free wifi

staff at the bar was very nice and also the pintxos + snacks & drinks were good

breakfast was of poor quality and boring

a medium size hotel with own spa circuit

the spa were closed in the weekdays

spa closes at 18.30. most of the rooms without bath.

good if used some more options of tapas at bar without ham.

good bar with nice selection of wine ans beer

the snack bar at night has also good selection of wine, beer and pintxos

our room, the bar and restaurant. the staff. the location

the lobby is really cool and the bar served very nice dishes

24-hour bar and gym availability

were really sweet - there was a small package of sweets for christmas and the free chocolate bar was so cute and yum

everything is spotlessly clean; the staff are all lovely (and kindly spoke english); the 24 hour bar / cafe is great

really had to search to find something negative however one night i ordered a burger in the bar & it wasn’t cooked enough so i didn’t eat it

the hotel has a nice lobby and a small bar for a quick morning coffee or evening drink

nothing else, no bar or food facility

noise at night from the bar near by

hot and stuffy, and very loud since it's on a busy street where people are outside at a nearby bar being very loud all night long

opening the window meant that the noise from the neighborhood bar was loud, and i could not sleep well at all

not sure if there is a bar below but one of the nights it was quite loud, the noise ended around 22:00 though

the rooftop pool area needs a bar close by to serve drinks.

also the prices at their bar were very high

❓bar did not serve a glass of cava

in the heart of the old town with great bars very clean and comfortable breakfast freshly made great bar

there is a comfy bar for hanging out and the breakfasts are cooked to order, with the freshest oj you’ll ever

nice a pleasant hotel. staff were friendly. nice cheap bar opposite.

very close to the centre (25min walk) but the location was still in a nice neighbourhood with a bar closeby

was very noisey a there is a bar across the road which people partied at until 3am

bar across the road was very friendly and breakfast was good there

90 to park car 16hrs no bar or coffee very basic breakfast

not a proper bar to relax in. room looked a bit tired.

a short walk to the guggenheim museum in one direction and the old town bar district in the other

t there was a conference on) and poor bar area

location not great, expensive

mini bar price list was missing

breakfast bar had a huge choice of food

not much you could do but the pool and sky bar was a bit limited in size

hotel, great location, lovely room, amazing roof top bar and pool

lovely jacuzzi, steam room and sauna and you get a massage, also a roof top pool with a bar which was the perfect place to see the fireworks for the festival

great to cool down in though and bar beside it was great which was open til 10pm

whole hotel was very dog friendly- staff were excellent and the breakfast and bar area were very well

, hand towels, bar soap, shampoo &

24hr reception and bar area an big advantage

as we sat there in the bar to have breakfast, we asked to lower down the music and it was no problem at all

ate in the bar rather than having to eat in the room with

we forgot to buy breakfast but the staff told us we could buy a croissant and coffee at the bar rather than paying for the 18 euro buffet

tasty meals at lounge bar in the hall, reasonable

good location nice bar and courtyard staff excellent

breakfast, cafe bar was lovely & good value

breakfast, lovely courtyard with some green plants, food available at the bar at all

the bar onsite was fantastic and the bar tender provided such wonderful service

hotel, very friendly staff and the bar was fab

the hotel bar is also a treat such knowledgeable staff always make your drink experience unique

bar was nice for a nightcap on the way home at night

the restaurant and bar were great, service and food outstanding

location, really helpful staff, great bar and facilities, super safe parking.

the bar staff in particular maria

loads of comfortable seating in the bar

public areas were good and the bar prices were very reasonable

think food bought at bar should be allowed to be eaten at pool

roof top bar was not available.

roof top bar wasn t open :

also would have loved to visit roof top bar but didn t appear to be

thanks to amazing bar

hotel bar was very nice, good drinks and food

the hotel is not far from the plaza nueva where we had a great meal in a bar on our first night

the bar is also great

hotel bar is lovely, and used by locals too

spotlessly clean rooms, the elegant decor, the lounge area, the bar and restaurant

rooms were spacious and clean, staff very friendly and the all day bar restaurant on the ground floor added a final touch to our stay

no tea and coffee in rooms. only outside of bar hours was that free.

were having a drink in the hotel bar, the bar closed with no notice , as we were residents and it would have been nice to stay a bit

lighting in room, advertised facilities are not available - no coffee shop, restaurant or bar on site

the bar was not well stocked

there is a small bar and a comfortable terrace area for a late evening drink

the terrace bar on the 13th floor is fabulous and serves lovely cocktails and food

liked my whole stay but what really stood out for me was the bar at the 13th floor

the rooftop bar has lovely views and the food was excellent

we didn't find the staff in the tapas bar very friendly.

staff in reception and the bar were so accommodating, storing our baggage for us while we attended an event and also allowing

staff were very helpful snd the rooftop bar was a lovely place to relax

the bar on the roof was nice but the staff were not very welcoming.

everything was great. there is a very nice bar and restaurant on top.

only issue we encountered was when accessing the rooftop bar in the afternoon - unfortunately it was understaffed for the number of people there and the

great rooms and lovely rooftop bar and restaurant

lovely places to relax all over the hotel and the service in the bar was also excellent

the complimentary mini bar was a nice touch

was old school comfy, with large hallways and rooms, very clean, lovely staff, lovely old bar that was great place to have a drink and unwind

staff was friendly and helpful i also liked that they had bar and place to eat

had a bar for cocktails at night , wonderful full french

no white wine in the mini bar & only possible to buy a full bottle in the reception :/

excellent up market tapas bars nearby

i found myself having to go to the hotel bar each morning to purchase a coffee to go

very clean hotel with helpful staff, beautiful lobby, a bar with a comfortable area to sit, relax, watch a football match

rarity in spanish hotels because, i

fantastic location with lovely pintxos bar right next door

the included breakfast was good as was the salad we had in the bar one evening

the staff at reception, so friendly and helpful( i’m so sorry that i can’t name them all) the bar staff andoni, jonatan,alex hope that i don’t forget anyone

the location is great and the staff are really friendly. specially the guys from the bar :)

hotel bar has very limited opening times.

rticularly the bar staff)

lovely bar area

nice rooms, friendly staff

bar staff were rude when we asked for a beer at midnight, the just said closed- and the

we were able to bring her to the bar which was perfect

of wine and 2 glasses, nicely presented as though they were complementary, until we saw the mini bar menu tucked underneath

dog not allowed in the bar which was empty!! shame

the staff from reception, dining and bar were all excellent

welcoming, efficient reception staff. comfortable bar area. clean , comfortable room

excellent cocktail bar with super sized g&t s just around the corner

is only a really tiny thing as we thoroughly enjoyed everything about the hotel but i guess the bar could have been more comfortable, cosy sofas perhaps instead of cafe style seating, but really

ality + prices

toiletries were very good quality and plentiful the staff were friendly and efficient the bar area is nice, with good bar snacks/light meals and lovely staff there is bookable, undercover

staff in the hotel were absolutely fantastic especially the bar staff who were very polite and kind and amazing

food was lovely and bar was handy for a meal or quick bite to eat or just a drink

very nice and helpful, good breakfast, bonus was a nice bar area to relax and have a drink

very nice staff, comfortable beds, very clean and modern . bar open 24h

wasn't able to sit in reception and have a drink at midnight. hotel bar didn't have white wine

liked everything about the hotel: room was clean, well-equipped, attentive stuff and nice bar at the ground floor

the lack of bar service.

bar area lovely and service excellent

didn t have breakfast because we felt it too expensive compared to any cafe or bar in the city

evening menu was limited in the restaurant but the lobby bar served good food.

was excellent , great choice probably the best we have had in awhile * staff were excellent * bar stayed open late and prices were not inflated * best pillows and bed i have slept in for awhile

lobby bar was comfortable. service was excellent. breakfast was great.

ur it yourself + write down what you had) in the beautiful lobby after our baby fell asleep

we loved: the honesty bar in the lounge area, rooms were comfortable with a nice view, the breakfast was top quality and

breakfast was great and if you fancied a let drink in the evening there is an honesty bar available

location and view honesty bar relaxing

the honesty bar was a great idea

the hotel has an attached bar so we were able to get a mid afternoon snack and coffee

hotel was very good and the service of their staff ( oksana at the front desk and ruben at the bar ) made our stay very pleasant

no residents bar once it is closed

the bar shut at 10.30 pm and we would have liked to stay later

my family also really enjoyed spending time in the gym

t plenty of excellent alternatives close by, so

the cocktail bar and hotel restaurant were great, and the azian restaurant, also on the hotel premises, was

the man in the bar we didn't catch his name but he made a fabulous cocktail every night for me when i stayed it

toshiba conference, meant that bar and bistro were off limits in the evenings

evening meal was really good and bar was fun too

great rooftop bar to enjoy the sunset

the rooftop bar has a lovely atmosphere and great views

the terrace bar on the seventh floor was a great place for an pre dinner drink and

rooftop bar has a great view but could be made more cool with nicer lighting and ambience

we loved the roof top bar with its fabulous view of the museum

lovely bar terrace where we sat later and had sundowners

bar could have stayed open longer

haven’t try the breakfast, coz we usually do not enjoy buffet, but we have had an apero at the bar and food was good

the bar and the terrace has a nice view on the nervion river

nice room, great restaurant and bar with wonderful balcony

location and the roof top. staff were friendly and the bar was excellent

the bar area a nice place to chill and have a drink

bar wasn t open during our stay so you couldn t get a drink before retiring to your room or

nice coffee lounge and bar and very good restaurant, reasonably priced

the restaurant & bar staff also is very friendly & the chef is excellent

attractive and stylish rooms and a friendly welcome from the host and bar staff

bar staff seemed detached and impersonal - not a big problem but makes a difference when you are a

well, i ate in the bar area, which was ok

the room was immediately above the bar and therefore very noisy

also, just a warning to other travelers that the on site restaurant and bar closes on sundays

bar is nice and food good

loved the bar and the staff.

breakfast bar helpful lady found us extra pillows

easy to find. comfortable. great bar area with lovely inexpensive food and drink.

great bar with lovely food

attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and polite

eventually discovered a bar that

close to bars, restaurants, and shops

there was a bar where pastries and sandwiches could be bought, but there should be more choice

they did play different kinds of music in the bar and outside in the terrace and a bit too loud.

there was a basic but adequate cafeteria bar so, i was able to have dinner

ferry brought our two dogs with us , staff were lovely , room was perfect , lovely atmosphere in bar , will definitely come

would have preferred the main restaurant to be open, but we did receive a nice bar snack served by a very helpful bartender

instead we recommend having dinner at the local bar and traditional restaurant opposite the mercedes factory entrance instead - for good value for

nice room, nice bar with friendly staff, good buffet breakfast. dog friendly.

no mini bar or safe

there isn't a restaurant on site but there's a bar restaurant just opposite

could have a bar in the hotel

there was a bar restaurant across the road which was very convenient

knowing that most places would be closed on new year's day, including the bar restaurant opposite the hotel, we took a picnic to eat in our room for supper

bar facilities good

bar was like a canteen, no atmosphere

hotel, welcoming staff, large comfortable rooms and large ensuite, bar and restaurant on

the restaurant and the bar area are ok

rooms and reception very nice. ideal little bar at end.

we liked the hotel bar which was open until 23:00

chairs in the bar area could have been more comfortable

the pool is a great addition along with the bar and terrace

great pool and outside bar area

the bar staff were helpful and we had an enjoyable evening meal

poor breakfast cold room lack of bar or similar to relax in

no food available when we arrived 8pm (ish) and bar also closed so nowhere to sit with friends

can be a bit noisy outside from the bar but with closed windows not an issue

it is a relaxed place to be except there is not a separate bar - one is served from the reception desk

wonderful bathroom. good garaging. excellent bar next door. comfortable beds.

drinks at the bar were quite expensive.

seating at bar table uncomfortable for evening meal

relaxed atmosphere after a day of driving staff were friendly and accommodating especially the bar

the bar and good were great both in choices and prices, the food quality was very good

drink too expensive. people not using bar as prices too dear

easy access, secure parking, comfortable with all we needed

parking was included in the price

is too late to offer weary travelers an evening meal, the bar was helpful and organised a sandwich for the diabetic needs of one of us

friendliness of the staff; at the reception , the breakfast room , the bar and at the restaurant

no food or bar facilities, closed down

bar & restaurant in building, so all convenient

the bar was lively

bar is not very welcoming and the opening hours are very unusual

food in the bar area was not as good.

staff friendly and efficient/restaurant staff excellent/ dinner outstanding and appetizers at the bar wete first rate/ no

the bar was great as could eat there as well

the bar area felt a little cold

lovely village, nice bar next door

a very nice little bar right next door

is spotless a hidden gem not far from motorway ,square a little noisy but part of the ambiance, bar adjacent to hotel did tapas , all

large rooms. lots of character. bar adjacent

to stay longer up, next to the property there is wonderful old square with bar and restaurant so it’s loud till 24

bar downstairs with nice pintxos

high standard - we didn`t miss a dining room or bar etc

nice staff, room very clean and great location. good breakfast at the bar next to the hotel.

lovely room, with a bar and restaurant just next door

breakfast in bar next door also good