good: friendly staff ( although the young man behind the bar ignored me when i arrived )

breakfast but the rooms the food were great staff on morning were great very helpful young man on bar in afternoon really

the staff we’re extremely friendly and welcoming the bar and the room we’re very clean

the prices at the bar and in the restaurant were very reasonable

bar excellent staff

com overcharged us and manager messaged to say a refund would be ready at the bar for us

the hotel was great, with a fab bar and great location too... with lovely staff

the room was clean, spacious, and comfortable. there was a lovely bar and restaurant downstairs

things: we could hear next room & if you want an early night be prepared to hear the music from bar below

lovely rooms and bar area.

24/7 bar ud83dude03 and the friendly staff bar staff excellent ud83dude03

locations had been the reason we chose the malmaison, very close to bars and restaurants and obviously the water front was a bonus

nice bar for an evening drink

welcoming, clean & friendly really chilled vibe in the bar area

location, view, reception helpfull. the large bar to social distance. off street parking

a little bit of music on the bar would not hurt.

food in restaurant also excellent, lovely dining room, bar great place to sit and chill out

great bar and sitting area and lovely pool

bar prices good for a city centre, food both on the evening and breakfast first class

the bar on the second floor has great views

pizza in the bar was lovely and good value

the reception staff, bar staff and all restaurant staff were excellent as always

location was ideal, the staff were very friendly, the outside bar on the second floor was great to sit in the sun with a pint

no kids menu either

lovely room with a great view, nice bar area. really good breakfast

didn't catch the name of the young man on reception and bar but he's an absolute credit to your hotel

i would have liked a more private lounge bar area

there is no restaurant onsite for dinner but the bar serves snacks and there are many good restaurants nearby

the staff were friendly and helpful and the bar area was very comfortable

hotel friendly staff great bar whilst in city for aintree races will book for next year as soon as is available on site

white room could ve been bigger, bar in centre doesn t help

ginos restaurant bar is a 5 mins walk and panoramic 34 amazing place also 5 min walk 10 mins and your on water front

bar staff are lovely

breakfast was lovely and the bar was relaxing and room service was great value for money

i especially enjoyed the bar terrace, it s a great spot to have a drink while taking the

good location, there are several restaurants, coffee shop, bar and convenience store nearby

good bar and lounge area with tv to relax, great outside area to have drinks

complimentary mini bar robes and slippers decor of the room

having mini bar in room was a definite bonus

the guys at the reception, the guys from the restaurant, waiters and bar were cordial and excellent in their service

staff very friendly and roof terrace bar excellent

hotel was beautiful inside and out, the room was furnished with amazing taste, the rooftop bar was an amazing feature

the rooftop bar was fantastic to sit and look at the view

the door bar between the bedroom and bathroom was bare and my husband caught his foot on it,

location was perfect roof top bar lovely rooms

the centre of town good size comfortable rooms great value food and bar if you want it and top

bar and restaurant provide good service, and staff were extremely helpful and friendly

nice stop over in the travel lodge staff lovely rooms nice and warm lovely and clean and breakfast was excellent plenty of choice thank

staff were friendly, hotel was clean, breakfast was as good as you get at a hilton

the breakfast was delicious

not enough staff working on the bar after the concert finished.

the room was fantastic, facilities great, bar staff great

i had a really lovely time sitting outside the hotel bar enjoying the sunshine with a drink, looking out to the waterfront

bar is very overpriced

bar was affordable

loved the lively bar afterwards & food available until late

the bar feels expensive. would have used it more if we felt the drinks were priced better.

we had a sandwich and coffee whilst we waited for our room, in the bar area, all good

the bar stayed open till midnight for an after the show drink

the bar is a little expensive

it was a little noisy above a bar but they did provide ear plugs to help with this

location was perfect in central liverpool with bars and restaurants a short walk away

hotel & bar spotlessly clean room with a huge comfortable bed and quirky decor

lovely spacious room. great staff and the bar had a fab atmosphere

pub, great bar staff (julie is an absolute gem)

bar and all the memorabilia was fabulous

prices at the bar i was surprised with, not doubled the priced like some hotels

from the concierge, reception staff, bar staff, restaurant staff and spa staff

spa was absolutely incredible, the rooms and bar were excellent the staff couldn’t do enough for you and were so

particularly - the staff in the main were great - we did not get lemon in our drinks from the bar and the waitress in the bar in the evening was not coming to the tables, but hovering at the

nice bar and location was great

area huge bed with comfortable bedding fluffy towels and robes hot shower easy check out mini bar reasonably priced for a city centre

view from room lifts to make access to rooms easier room service breakfast was delicious mini bar average prices for mini

beautiful bar area with some amazing drink and a great atmosphere

great bar area

cash only bar and bistro

the bar closes in the evening for 15mins just before 11pm to allow for a shift change and to refloat

the facilities was good and hotel had a bar on the ground floor

that the hotel was run a bit like easyjet; to store our bags for a short time cost extra, as did early check in

refusal to hold bag until 3pm check in despite early check-in in having being arranged in advance i was refused

friendly staff, easy check in, nice bar and pleasant music on the saturday night.

thing i would say is that the prices in the mini bar in the room was very dear like 3 pounds for a can of coke or something so didn't have any but

toilets in the bar area were not brilliant

cheaper bar prices

mini bar wasn t complimentary, for the price of the room i expected it to be.

complimentary wine and cheese is a nice touch and the bar area is very welcoming if you are a solo traveller having a quiet drink

the location was perfect no matter which way you turned there was a restaurant, bar and shops

ud83dudc4dud83dude0a also 24hr bar / restaurant and reception

is brilliant fantastic little cocktail bar next-door and all the staff are very helpful

drinks at bar slightly overpriced.

lovely building, excellent staff, very clean, good bar area and bar food

we did think the drinks in the bar was expensive!!

lovely hotel brilliant bar lounge good breakfast very near centre would recommend hotel

the hotel has a huge bar / restaurant area and has a good selection of cocktails and beers, but there are cheaper

location, decor, spacious rooms with huge beds, decent bar and food area

perfect location,& love the fact there is seating outside & inside. also a bar on site.

in the centre hotel clean rooms spacious bed comfortable and well air conditioned nice quiet bar open late excellent have stayed 3 times

close to centre. clean and comfortable. bar open until 3am. ud83eudd23ud83dudc4d

hotel staff are friendly, didn’t use the bar but had good bar facilities with live sports playing

bed was comfortable and the staff were very accommodating the bar area was nice and they had live football on there too

position is amazing. lovely in side n bar on till late

it's literally right next door to the cavern bar and steps from loads of live music venues, restaurants, shops and pubs

is fantastic, the decor is nice inside and out, even the bar is relatively cheap compared to much more inferior

break friendly helpful staff good location for us great live music in the bar enjoyable

we had a drink in the bar and we're served by liam, he is an exceptional bar man

was fantastic, great breakfast, lovely bar area

perfect evening, a couple of drinks at the hotel bar and a comfortable and pleasant room for the night

breakfast, bar food and surroundings

although we did not use the bar this time round we enjoyed it on our first visit

the reception was clean, and the dining area and bar were nicely organized

lobby area nice comfortable bar food fab and staff very

great location lovely rooms and bar with excellent staff

staff from the reception, to the bar staff, the cleaner's, where all very helpful, a credit to the business

reception and bar staff

great location, second stay for us, great breakfast lovely bar and drinks

reception area and bar lovely decor

friendly staff and a nice bar and restaurant

to the breakfast but not an issue as the breakfast was lovely, adding some more gin to the bar area and extra soft drinks for the non

nothing except maybe the bar was expensive £10.60 for 2 pints of lager shandy !!

in office not too clear and had to wait at the bar until the staff member was free

the new everton stadium next door is a golden opportunity for this hotel to get the bar and accommodation up to standard for this business to prosper

page shows a bar and it is advertised as a hotel and bar, there is no bar to my knowledge

pity the bar or lounge area was not accessible

the hotel has a bar that is open on match day and the staff are brilliant and friendly

squeaking floorboards and bar downstairs was quite loud

late bar available

clean, beds incredibly comfortable, friendly staff, bar and restaurant very reasonably priced, convenient location, free car park

bar was busy

the free ear plugs in the room were definitely needed as the noise from the bar was quite loud.

bar open till 1am

to be a slight problem with midges(small flies) in the bar / restaurant which i noticed at night and in the morning during (+)staff were excellent, particularly friendly bar staff (-)the over priced drinks at the bar 9 for a pint of guinness is way over the top (+)quality hotel well worth the money great staff throughout special thanks to chris and john on the bar for making my stay so enjoyable (+)comfy bed and pillows excellent shower polite staff very helpful bar a bit pricey though (+)front desk and bar staff made the stay. the decor was thoughtful. the piano. (+)lovely staff, loved the bar and the cocktails! room clean and spacious. (+)and bar was very nice

complimentary happy birthday cake which was a nice touch :) we used the spa facilities for 20

great pool. comfy bed.nice bathroom. delicious breakfast

the location good size room use of the gym and spa

the room service menu could use a few more traditional meal options.

location, bar and staff

if your too early to check and go do stuff also when check out can leave there till ready leave bar food vending machine when foods/drinks unavailable what's not to

wifi in the bar area could have been better, i spent about 10 minutes trying to download my key card that they

bar was good with discount if you were a guest

good location, excellent wifi, fridndly staff, nice bar and clean

rooms, staff very friendly and accommodating, plenty of fresh towels, comfy beds, huge tv, bar downstairs seemed busy and backs off onto a busy alley full of bars /

spacious rooms, great location to matthew street, spa bath, great staff at hotel… and bar area

good location for shopping and bars if you are a beatles fan alot of live music

they have took away the bar from the hotel which is a pity as we wanted to have a drink and watch a football match

great location lovely staff nice bar bar staff were brilliant with the kids (bobby)

close to all amenities, very clean, lovely bar area with friendly helpful staff.

great bed! friendly receptionists & bar staff

location, lovely room , great bar lovely staff, our first breakfast was excellent, our second day breakfast was missing lots of

was fantastic, lovely big bed, excellent cocktails in bar and very friendly staff excellent value for

great location. fabulous staff ; wonderful bar !

fabulous bar and excellent package price

bar is beautiful and beds are comfy

spacious lounge bar and lovely room.

amazing bar and restaurant area tastefully furnished creating a warming ambient environment in which to

great location, staff where amazing. hotel bar staff were great and made you feel so welcome

the football was on in the bar and th xbox was a hit with the children

good faciltys pool bar and restaurant and the staff

bar was lovely

lovely hotel in a fantastic location. great bar and restaurant and value for money.

location was amazing and hotel bar was lovely to relax in

from the warm welcome, spa, breakfast, bar area & most of all the staff

) we also dined in the pub bar as the hotel restaurant was full, the food was still amazing and the bar staff were also lovely

cocktails in the bar were brilliant

the staff could not help you anymore, from the bar staff to the spa staff

spa, room, restaurant, bar with fantastic hospitable staff...basically the whole experience!

bar is not yet open - would of been nice for somewhere to have a quick drink before we met

the hotel bar is relaxed, friendly and food/cocktails/live music is not to be missed

didn't get to try the bar due to getting back to late but the vegetarian breakfast was a great start to the morning and

bar was only open saturdays and sundays as residents we would have liked to be able to get a drink

nice, clean, and great location with a cute little bar attached which serves a delicious breakfast

hairdryer iron and ironing board we had a very plesant stay the staff were great but emma in the bar and les stood out for us nothing is to much trouble emma was always cheerful as was les

such warm welcoming staff, lovely bar and restaurant

only ever one staff member in the restaurant bar taking the orders at the till and she also has to fix the drinks so it takes a long time

room, good public bar and friendly staff

of room, good access to the bar with a great selection of food and drinks

too warm in reception and bar area it is cosy but just a little too warm

very welcoming and very helpful, especially dylan that worker on the bar he could not off been more helpful wonderful lad and great fun

was beautiful aswel as the bathroom my daughter and i loved our stay, we had a cocktail in the bar before our meal the barman was lovely and friendly drinks were a great price, breakfast the

staff were lovely as was room and bar lobby.

the reception and bar area were lovely

super clean, friendly staff, bar area good

great for m&s arena, docks etc clean well facilitated staff on site 24hr 7 well-stocked bar and

the staff at the bar were very welcoming and friendly and the room was lovely and clean

, was the best host , receptionist , bar man , tour guide , noodle maker me and my friend can ask for , he will be the reason we go

the room was lovely and clean as was all then corridors etc also a nice little bar in reception

while waiting for our room we asked could we sit in the bar with a cold drink as it was very warm outside

no late bar and drinks via room service were cans,

room size & facilities,rooftop terrace staff friendliness very interesting shankly memorabilia in bar and reception

in the bastion bar and restaurant bit steep for a family of 4 so we went elsewhere for food which was a shame but

is late in the evening, not through your own fault, it would be even better to place for the bar to be open up to 11

cool aesthetic, good location, staff were helpful, nice bar and restaurant underneath, very clean and modern

the staff were very helpful and lovely, the breakfast was delicious, the bar was open to the residents till very late

receptionist & bar team really welcoming, friendly and more than helpful

everything, decor, toilets were black which i loved mini bar was marshall amps

the 24 hour bar was a massive hit

nice bar downstairs with great bartenders

nice and clean, lively bar and nice friendly helpful staff.

bar also has lovely food with a breakfast and pool tables

bar is lovely and well priced

the bar staff were very friendly and helpful

staff at bar were rude

and clean, the restaurant and food was lovely, our room was spotless and the bed was comfy, the bar was great

loud music from the bar downstairs

late bar for a nightcap was also welcome

bar not open at all during stay

bar prices to high like to come back and have s couple of drinks at end of day but chose not to at

were quality, bar was open late to have a few beers on the way in from a night out

left waiting to order drinks at the bar as only one staff member serving and then he had to abandon this to go and check in guests

drinks in the bar were not expensive amd there is plenty of room to sit, relax and watch the tv there

bar prices reasonable

very friendly check in and bar staff. a wonderful hotel and we enjoyed our stay.

the bar was good

ummm i wish the bar was larger.

bar on site was decent for a late pint, and breakfast was good

we couldn t stay long enough to try out the bar in the hotel will try & visit for longer next time & see more of the

from the staff, to the rooms, and bar area were amazing

there was a very nice atmosphere all around the hotel, in the reception, bar and breakfast/restaurant area

in addition, a member of the bar staff went out of his way at 1

room finish was beautiful and the bar down stairs was fantastically set out very high

the bar was cosy and chilled

a little noise from the bar but stops at 12pm

only negative was the noise from the bar downstairs, we travelled as 1 adult and 2 kids, but it didn't effect our stay

next door to a bar so you can hear the music if you are in room 102 as the window is on the street side

location right above a bar and bars all around and food places good nightlife in area

location great bar next door couldn t fault the place and affordable would definitely

entrance through the bar wasn't great

the bar closed earlier than was supposed to

love the themed rooms and the mini bar fridge was great even though we didn't use any of it

the bar / restaurant on the ground floor of the hotel was fab, very lively and a great variety of food

earplugs as the bar down stairs is a bit noisy and there are clubs over the road

the breakfast is amazing, staff are so friendly, relaxing bar area, hotel is central to everything

rest on reception where so friendly and helpful as where the ladies and gents in restaurant and bar

at reception, bar and restaurant were without exception friendly and helpful which made it a very pleasant stay

location was fab and lovely big clean room and bar on the second floor was nice at night to sit and people

breakfast was great and staff lovely. bar and restaurant area lovely too

and beer my husband was told i couldn’t have a cocktail as they were short staffed at the bar , there were only half dozen people in the bar at the

great atmosphere in the bar and a perfect location

is great, very good breakfast and cute bar area and restaurant if you want to eat in the hotel

bar area really nice

good bar service nice staff

no bar or cafe.

mini bar facilities if needed

service staff friendly hotel was lovley and clean there was a mini bar in the room and prices are not bad at all will be booking to stay here

the room was comfortable and spotless and the mini bar even though we didn't use it is a nice touch

than you would expect in a budget hotel, great attention to detail, down to glasses, the mini bar and the lovely

spotlessly clean. great friendly staff and reasonable bar prices.

was great and everything is so close to the hotel and the train station is so close to and the bar in the hotel was cheap enough and room was clean and tidy and the bed was very

location excellent ,reception staff brilliant. bar staff also excellent and very accomadating.

had a good time good entertainment in the bar downstairs

staff were lovely, the rooms were nice and clean, the bar in the hotel american bar them cocktails were amazing and not far from train

lovely relaxing bar area with very comfortable seating

and kind room was clean and tidy sheets and towels clean gorgeous big bath with very hot water bar area clean and staff lovely bed was comfy would definitely stay here

the bar was very cosy and inviting, ideal to share time with your friends

all positive. the bar was a little small.

room was just down the hall near the breakfast/ bar area was brilliant located near city

kirsty during the day in bar was very friendly and helpful

would definitely use again great value for money in the bar too

front door coming and going have to walk in to the bar but not to bad

the only thing was how crowded the bar was when we went to check in but that can’t be helped!

went to brownlows bar and found it to be a great bar for a drink or two and the lady behind the bar serving was very

the cute little bar area was a nice touch too

didnt have bar and breakfast but as it was in centre of liverpool we could access breakfast close to hotel and

bar in the reception area with a variety of drinks staff very friendly and couldn't do enough for

staff very friendly and the room as well as the reception and bar area very clean

amazing shower, room well decorated, bar was lovely

we're really friendly and their bar adjacent was such a good place to spend your evening

clean, excellent location with everything on your doorstep, wonderful staff and a great bar to relax in just below

room was spotless the staff were lovely and helpful definitely stay here again,the barman in the pub downstairs is lovely and the locals in the bar were lovely as well had a good

we were staying for a friends surprise birthday and asked for decorations to be displayed in the bar which was no problem for the staff and they asked if there was anything else we needed help

the staff are more than lovely and there is a great bar attached

very comfortable, clean throughout the hotel and castaways bar next door

spotlessly clean helpful staff castaway bar

loved the castaway bar & restaurant menu looked lovely, although we ate out elsewhere as pre planned

the bar was very handy and the girl working there was very obliging and working hard

used the bar connected to the hotel after recommended by staff and same again, very welcoming

good location just off the main road. happy hour bar prices @ £2.50 per pint

bar with all seating and tv’s which made great viewing for the mcr derby and the anthony joshua

the grill and bar were open, welcoming and the food was delicious, the chef went all out to accommodate special

i arrived very close to the kitchen closing and the bar staff and kitchen still got me a great meal is a quieter section of the restaurant

bit of confusion about whether i had to wait at my table or go to the bar to order food.

i m a returning customer - the little things make a huge difference spa facilities amazing bar and restaurant always on par

stunning hotel in the perfect location, excellent food and a great atmospheric bar area too.

clean, tidy great bar and atmosphere

everything except lunchtime bar when there was not enough staff to cope

restaurant/ bar has big windows onto the street, great for people watching

the bar and restaurant are really lovely

we had a cocktail at the bar and was informed of the best food spots to try and bars, their thai restaurant is closed on

bar served bottled lagers and various wines and spirits till late

exceptional meal in piano bar and

so i felt incredibly comfortable sitting in the hotel bar for a drink

cracking bar downstairs

room was big enough for our short stay and had a really cool bar downstairs which was really convenient for a few drinks before heading off into the city

the entrance is very welcoming with outdoor seating area for couples or families , the inside bar is beautiful decorated as is the stairway leading up rooms, the room i stayed in was on the 3rd

people friendly in the bar and local pubs

in our room (though,must point out at one point we did ask the young lady who was running the bar if they had coffee & she kindly offered to make us a cup but she looked abit run off her feet

perfect location nicely refurbished v clean great food great bar atmosphere 11 out 10

light airy bar and restaurant overlooking the dee marshes with fantastic views of the bird life at breakfast

great room, bar service superb and lovely breakfast

lovely, proper hotel with a smashing bar and restaurant.

loved everything locatin, rooms, breakfast, dinner, ambience and amazing team

bar was amazing with great outside seating

service at the bar could be a little slow at times

close to the beach nice restaurant / bar & view of the lake close to liverpool city centre

very friendly and all the staff were extremely cheerful and helpful both at the reception, the bar and the serving staff and really making our stay exceptional

we didn't breakfast there or use the bar but that area looked great

the food from the main bar was excellent, offering a wide range of dishes including vegetarian, vegan, an array of salads

immaculate bathroom, really comfy bed and good pillows,quality food, lovely restaurant and bar

loved the bar and location too

friendly staff, good bar run by the night porter after hours and a very good breakfast in the morning

great bar and restaurant and the breakfast was wow

staff were so helpful and polite, the bar was great and the bar man was super helpful when looking for a nice restaurant to eat at

id at hotel) with comfortable buffet restaurant and beautifully decorated bar and lounge area

the bar food was very good

no bar staff had to keep looking for bar staff every time we went to order a drink

this began with the staff in the main reception the bar and the restaurant they all were very kind and helpful making my stay perfect