nice looking bar downstairs, attached to the building (not sampled)

we did not have breakfast so i cannot speak about it

old building. non comfortable roms. breakfast.

breakfast was ok

breakfast quite simple

there was secured garage parking for my motorbike as well

the breakfast and evening meals were fabulous

excellent breakfast and dinner of the duck

the food

the problems with the wifi which finally refused to work at all after a thunder storm.

reception and bar staff

very nice, friendly and accommodating, minor language barriers were overcome successfully

the facilities were great - an elevator, parking, and a bar where we could sit and have breakfast with our dog

and i agree with another feedback that says a wee bar of soap would have been nice

convenient bar in the ground floor

e had a superior double), was a

the bar and restaurant are exceptional

the bar area is disappointingly small

this year as it was so poor last year but to be honest i did not even look at the breakfast bar but it was very busy & full of people as i left at 7

bar area small and not adequately staffed

nessa), bar waiters, room attendants provided us with excellent service

could have explained politely)i got them from the bar where the lady happily helped

it had a bar and restaurant but we did not eat there

and welcoming gestures of the staff from reception

location beautiful lounge and bar area very helpful staff great breakfast facilities added bonus of 2 roof

bar was nice and service real good

the food in the restaurant was delicious and the cozy atmosphere of the bar was just what we needed after a day of driving and sightseeing

excellent reception, bar + breakfast staff, very professional

and they upgraded us to a suite which was very comfortable and new- we didn t even ask the bar area is lovely

enjoyed getting together with friends in the bar in the evening

basic but clean, with a bar and secure garage for the motorcycle

grab bar in shower,in my opinion its a must knowing that people of certain age will need one ,it only

bar in the main lobby

10, he couldn t do enough for us,he always had a smile on his face,it was also great to have a bar in the hotel for a night cap

close to lourdes station and church. friendly staff. clean room. bar service

great welcome. nice little bar with large flat screen tv.

the hotel's dining room and bar were great

location was perfect, plenty of space in the bar / foyer for wheelchairs breakfast was standard & dinner was reasonable price & good

location, cleanliness, efficient staff, lovely bar area, good value for money

check-in and check-out was swift, and one could grab a drink at the lobby bar after a long day

location was excellent and the staff at the reception , the bar and the restaurant were very friendly and helpful

very well breakfast well excellent : esperance ,the service in the bar , friendly and busy and polite and very

hotel also offers a spa facility and a bar lounge

p bar manager !!!)

the food was expensive and limited. the bar tender was rude the front desk was nice.

comfy beds and nice bar area downstairs

lobby area with the bar is unwelcoming, and very dark, didn't feel like i could sit for a drink and ended up just going

lovely coffee bar also

important that they write the city sleeps early as all restaurants bar in the location closes early

an advertised bar with no beer, no parking

the coffee bar the manager needs to be more polite with the clients, and if he doesn't know how to make a hot

nice bar area

housekeeping staff, staff in the bar, reception , dining room, and shop,

had a fabulous meal in the bar with delicious trout on thursday

the seating area outside the bar was fab

good restaurant and bar and very friendly staff

there was no mini bar in the room.

not inviting if seated near the bar waiting area

it s not a dislike, but there isn t a full bar that i saw.

bar was badly stocked. bar person has no people skills. i'd sack him in an instant.

food and drink sevice at the downstairs bar wast great

a well managed hotel with excellent bar service

hear noise from next door/corridor intermittently) i really enjoyed the ambience of the hotel - bar area downstairs & being with other pilgrims in the group

location, very close to the restaurants, bars, shops and attractions

no bar food either

room service staff is very prompt

a little bar fridge would be most welcome

can t think of anything but perhaps the bar might have been a bit larger.

there is an informal bar that opened for us, and the station is very close by

the wifi wasn t great

d of corridor).

safe free parking on own premises

the free parking was a brilliant added extra too

parking was tricky but staff did everything to help

parking was available but was up the hill and required a walk up and down each time you needed

comfortable room with good air conditioning (essential during the hot spell when i visited) and wifi (-) the wifi connection was really poor too (-) wifi only works in one specific area

helpful staff and parking included.

shower wall has a strong grab bar to prevent falls 3

were very helpful and our small dog was allowed to sit with us in the bar area while we ate our evening meal

good breakfast

wifi was available and was staffed all the time.buffet breakfast was great.

breakfast

excellent staff, kind, friendly, helpful, allowed us a late check out as well.

the free parking is also a plus

parking available, very helpful employees.

safe parking close to the hotel

the parking spot close to the place of stay

spent a half hour finding the hotel before parking the car and walking to it

private parking

shared private parking.

double bed bar available good large window

breakfast was good. the location was good and convenient.

the place was comfy and the breakfast was lovely

continental breakfast included

parking is located around 4oo m away from the hotel , and it's hard to identify

hotel bar and foyer was pleasant and manned 24hr

lovely staff. very clean. reception and bar first class

staff great location allowed us to have a late check out black out shutters for good nights sleep quiet street air conditioning which was

would have liked a small bar fridge in our room as we were carrying medication that needed to be kept cold

bar took 30 min to open the bottle of wine as wine opener was missplaced - assuming there is only

the bar furnished in a pretty cool way

no kettle, fridge, drinking water in the room and hot water in the bar is not hot at all. sorry.

they have a restaurant, a bar and a terrace outside where you can have a drink or just relax

thanks hassan! closest to train station.. restaurants bar etc . will be back!

no bar or restaurant. not enough staff to cope with breakfast and reception.

wifi is not very fast, difficult to connect

very slow wifi.

inly shampoo) poor wifi service...

were very helpful offering advice on everything from best place to park to helping set up wifi

wifi is not working also very very slow hot water.

cannot connect with the wifi

good wifi

to the sanctuary, many restaurants and bars open until late night, the hotel amenities and wifi connection with excellent speed, super friendly staff, our triple room was spacious

beautiful hotel in a great location, i was especially impressed with the bar and restaurant downstairs

good location. very friendly staff nice resturant and bar area

all the staff from reception to restaurant to bar was very nice and friendly...

things: - no kettle in the room but the hotel provides hot water upon request and there is also a bar opposite reception

the wifi was so bad breakfast was so limited

or little french speaking staff

the coffee at the buffet was not very good but he brought us coffee from the bar which was great

r and reception)

there is a bar on the street, i don t know if it s the hotel s, that plays music on and on and on and

the grandad met us at the airport and, despite the language barrier, his warm welcome was beautiful

antoine on the other hand was very good indicating activities for kids and of general interest

antoine on the other hand was very good indicating activities for kids and of general interest

breakfast - did not have many choice

breakfast was excellent, very good value for money.

the buffet breakfast had many options including cereals, breads, rolls, fruits, eggs, meats and cheeses

breakfast, view from room balcony, comfortable bed, room service.

lovely hotel close to everything, breakfast super

there was a bar but it wasn't open to have a drink

we made the most of the outdoor bar in the wonderful courtyard where it was

bar is only open in high season but restaurant serves alcohol and wine is very cheap

breakfast very enjoyable

good breakfast and value dinner options. close to sanctuary.

are amazing ud83eudd29 also there is an option to taste a delicious local wines at the reception bar and make a purchase afterwards

in hotel communal areas was non existent bar was woeful and no restaurant

hotel was advertised as having a bar and restaurant , the restaurant was closed

hotel only serves breakfast and the bar stock is somewhat limited but there are plenty of options nearby

wifi poor on higher

was not cleaned either i'm not sure it was cleaned before i even arrived cause i saw a soap bar which someone else had used there

also have a dining room and small bar area which i did not use, but seemed a nice enough place to eat or meet

the lift was out of order for tje first two fays. there was no bar after evening dinner

connection problem with wifi

terrible wifi, terrible bed, tiny bathroom

the bar in the entrance foyer was also a nice addition, and the staff were helpful and friendly - even

everything was excellent except the wifi is slow.

no proper wifi

little dated but no complaints. wifi could do with a boost sometimes but perfectly adequate

wifi

central, private parking (rare for lourdes), friendly reception and bar staff, wide range of breakfast food, swimming pool (+)location was perfect, and i loved the cleanliness of the hotel, and the bar and restaurant were amazing (+) loved the chandeliers, decor, bar and the gym is well equipped (+) the lady in reception was so lovely and the two men in the bar were friendly, make amazing cocktails and have exceptional customer service, they made our stay (-) i finally went over to the bar and asked one of the men to tell our waiter we would like our check (+) white walls showcase the high ceilings and fantastic features such as the large chandelier and bar in the reception (-)restaurant closed on sunday evening and bar not always open (+)and bar appear 5 star but the rooms are ikea style furnished and you will be disappointed if you are

staff was very nice, the pool and nordic bath very enjoyable and the room very cozy

parking process pool temp to cold for me

limited dining due to recent renovations. no real gym.

gym equipment could be improved. there are no freeweights, bands etc

to massive free car parking facility -arrouza carpark - rooms spacious and nice restaurant and bar area downstairs

room does not have a mini bar so we asked

bar wasn t open & wouldn t open as lack of staff & there is no ac in the rooms - it was 38 &

dinner at the hotel was very tasty and restaurant and bar service was excellent

for the breakfast charging,for kids charging not fair

s you would expect, dogs not allowed in any of the area)

perfect location on the riverside, 5 mins walk to shops and bars, 7-8 mins to busy pilgrimage site

nice, friendly staff, bar open until late in the evening

nice quiet reception, helpful staff if you need anything. lovely bar area.

the bar facilities came back at night and no one at the bar to get a drink

the benefit of a good restaurant bar and cafe if desired

late night drinkers have a habit of occasionally sticking around outside a bar next to the hotel and their laughing and talking sometimes kept me up at night

sometimes at night the bar area wasn't covered.

from nearly by bar - beside our hotel

we also came in a big group and they allowed us to stay in the bar until it was time for us to get to the airport and was very accommodating

noise with the bar round the corner

air conditioning next to a very noisy bar so hard to sleep ar night

ok as away from main madness of lourdes but next to very noisy bar do hard to sleep ar night

we slept with open windows but you get distured with the noise from the customers in bar resto downstairs

was clean with good wifi connection

great location free wifi only a few steps to the centre and grotto

nice reception and hotel bar area

were all lovely, reception, bar and breakfast staff

have liked a mini bar /fridge to put bottles of water and additional plug sockets closer to the bed

bar staff, receptionists and maids always a joy to be with

also could do we tea facilities in the room, you can go to the bar and get pots of boiling water etc to make if you have your own teabags but have to carry up in