was not enough bar staff at the function i attended

and a special mention to tom who we watched work so hard last night managing reception, the bar and the restaurant all alone

we enjoyed some drinks from the bar after we checked in before dinner was available

lovely lobby/sitting area. great bar and staff

was a list on the bar of all residents names and room numbers, it was literally on the end of the bar, anyone could

good parking for my van , the restaurant and bar was a bonus good food a bit basic but still good , i would return for a weekend with my wife as

the bar and reception area were so relaxing but also laid back and fun

great breakfast and the bar food is excellent

cosy bar and friendly, helpful staff

the bar is serving hot meal to save me time looking for diner after a long day work

staff were extremely friendly, my wife actually colluded with the two women in the bar to embarrass me by delivering me a cake and singing happy birthday

bar downstairs is very nice

would be adding some better pictures to showcase the really lovely garden, dining room and bar area

hotel itself was beautiful the bar area dinning area and garden room amazing staff couldn't do enough for you

home from home experience sue from harry s bar was lovely nothing was to much trouble for

the room was better, the food was better, the bar was better and the staff were more friendly

the bar and restaurant where really stylish and great atmosphere

lovely comfy room with a fantastic bar and restaurant.

location bar restaurant bed very comfortable

lovely atmosphere in the bar too, food was great, and the rooms were very comfortable

flooring in. bar and reception and through to main house was in poor condition

length of stay plus the drinks at the bar very overpriced

the bar service was very slow, to the point we just went to bed after waiting 20 mins

could do with a bit of background music in the bar area

location and plenty of parking spaces room was good and comfortable bed nice bar lounge area with plenty of seats

find the bar area a bit hit and miss

everything is spacious too and i haven't touched on the gorgeous room, restaurants and bar lounges

the bar menu is limited, the glasshouse is extremely expensive

the outdoor swimming pool, complete with bar and small beach, is a real highlight

don t understand the mini bar thing given it s impossible to deep clean everything

the bar area was great

the staff are extremely friendly, the hotel restaurant and bar areas are lovely and the rooms are

the min bar could have been a bit more stocked up.

party held in main restaurant and bar area if hotel had been upfront with this information i would have stayed at another holiday inn

service at the bar and at breakfast was fast

's a great pub too, by the

the staff are so friendly from bar to breakfast made freshly for us everyday

confused way of ordering food first find your table then return to bar to order

very friendly staff both at check in at the bar

beautiful 16th century pub with great drink selection and bar snack menu

room was very noisy, above the bar with live music from 10pm to midnight

the bar below the rooms was a proper fun old school pub

we had a drink in the bar and the kindness continued

the problem, however, is that the rooms are located above a bar, which is mentioned in the listing

our room was above the bar with live band - noise didn't subside until around

clean rooms very friendly bar staff

the bar & food is ideal

nice bar , clean room and very friendly staff

the bar staff were excellent and extremely polite

clean, comfy bed, bar area excellent food great price and good quality, near train station easy commute to london and

breakfast had enough choice and restaurant and bar were very good

however i knew i d have to walk up 4 flights of stairs when i went to the bar 4 times in the evening so that s my bad

us booked us in explained what time dinner was breakfast, how the parking worked what time the bar would be open to, including our check out time, should we need anything we only need to ask

10 and although there s a sign up in the communal areas stating that the bar is open until 23

one guy in particular behind reception and bar kept calling her princess

music from the bar did come through the floor of my, otherwise, excellent room

lovely cosy room, bar was handy, great receptionist

staff excellent restaurant and bar room was clean and large comfortable bed a great nights sleep breakfast was very good a little

the hotel restaurant and bar are both tasteful decorated, great relaxing welcoming feeling.

hn russell)

nice coffee bar area with reasonably priced lunch food

excellent location, clean rooms, well stocked bar that is open late

there were great facilities, the bar was available when needed

didn t quite expect it to be as nice as it was the decor the bathroom the lounge and bar area and breakfast was just perfect and the location was

the breakfast was delicious and the accommodation clean, staff brilliant especially the bar staff and kitchen staff-

there's a bar in the evening but no food, but we were able to get food delivered

the bar area is pretty decent too, with good deals, and it closes at midnight

though we didn t use them), rooms were modern, they

lovely bar area too in the lobby

the bar was still open at 1am when we got back and staff were happy to serve us until we went to bed

great hotel bar and friendly staff

very comfortable rooms. bar and restaurant clean and comfortable.

all the staff were polite and helpful. the ladies on the bar were amazing, even at 12.30 am.

was my 30th birthday, the team arranged a surprise in the room of 2 free drink tokens for the bar and chocolates

the bar staff where also very accommodating helping me out with a bottle opener and buckets of ice for

bar and restaurant were perfect for our birthday celebrations

choice of main course in the restaurant - although we did find what we wanted on the bar menu

the library and bar are in beautiful settings

the wet wild days of our stay i wished the fires had been lit in the bar and library

beautiful bar and restaurant

we were unable to order dessert as the bar man had been left on his own so we we re sat for a long time after eating our main however,

service was excellent rooms spotless service at breakfast was brilliant and the food both in the bar and at breakfast was

the wifi worked fine in the bar area but in my room it just kept saying there was no internet connection

good breakfast and bar snack also well presented

gratuity added to bill in bar without a word !!

service in the bar area was slow

the food was incredible and so was the bar and staff all included 10 out of 10 could not fault them

dinner, breakfast and bar service was exceptional

friendly staff. great welcome. excellent breakfast and bar food. room very comfortable.

lovely lounge area with fireplace, as well as a cozy bar with friendly service

tour coaches there was always a sufficient number of staff available the morning breakfast and bar staff members were very cheerful, which made a nice start to the day

the food and bar and location

the bar didn t have any bottled water could only offer tap water.

to go and get someone to get a drink at the bar that s fine it was quiet in the day they came straight away with great service and polite and

bar drinks were a bit pricey

loved the cosy bar area

mini bar fridge to keep water and milk

didn't have small bar fridge in room.

easy walk to the abbey/cathedral and all shops/bars

although the hotel does not do lunch and evening meals, we found out on the last day the hotel bar does pizza

this was a great place for a solo traveller as you could just kick back with other folks at the bar and enjoy a pint at ease

only negative thing i have to say to about the hotel is the expensive bar prices but this did not spoil my

parking, good location in town, good room good bar and restaurant great food and good breakfast

hotel staff, bar area, spacious room and bathroom, very war and welcoming.

wonderful and was nice to meet particularly one of them who i had a good conversation with at the bar haha hopefully be there again

we used the cocktail bar which was superb

, well stocked mini bar and a hydropool that was available throughout the day

is in an excellent location, it is beautifully decorated with great spa facilities and cocktail bar restaurants etc and would suit a variety of people

the bar was being refurbished during our stay but we was able to have drinks in the conservatory

from arrival, rooms, restaurants, bar and spa was amazing

dining room and bar area very modern and spacious with a really great selection for dinner and breakfast to suit

shame bar close while we enjoyed there

lovely bar

were friendly and helpful and couldn t do enough for us from check in, to breakfast and the bar staff at the party

fab restaurant and bar and friendly staff

no bar or

no bar but plenty nearby.

needs a onsite bar twin beds could do with wider duvets

no bar in hotel

it would be quite nice to have a mini bar or option to buy a drink.

the room itself was stunning, little touches like a coffee machine, kettle and mini bar if needed

we could hear loud music from the bar in our room

lovely rooms and dining bar area.

the bar and dining rooms on different levels adding to the attraction of the traditional pub decor and

dogs are also allowed in the bar area

great bar and food - friendly and efficient staff

the bar area was gorgeously decorated, so festive! lovely free breakfast too

also, we were told the bar closed at 8

lovely bar area and outside seating. breakfast was lovely also.

food was excellent and staff. the bar had a lovely feeling and atmosphere.

welcoming pub with character and charm, arrived late so no food being served not even bar snacks

quaint pub with cosy rooms, nice staff, clean sheets & bathroom, night door, bar not noisy, effective heater

checkin was at the bar in the pub

open fire in the bar area

her than crisps and nuts) other than that spot

at the bar are very over priced

noise from the bar area as we were the nearest to the reception on the ground floor, so some loud men could be

more tables in bar area

in the breakfast bar could be less stained but that is not the hotel's fault but rather the people who do not wipe

to walk past a large group of people drinking through the bar area to get to the elevators to my room

food in the bar not great and service was slow.

enjoyed a drink in the bar and sat in the l9vely

breakfast was yummy and the staff both at reception and in the bar were really lovely and so

the bar staff in the library were chatty and had a great selection of drinks

we had a lovely bar meal as gilbert's was closed due to the date of our stay

to our room and there was complimentary wine on the table (another nice touch) we went to the bar after we settled in and met our family and had a few drinks in such a lovely atmosphere (-)the atmosphere and ambiance in the bar and restaurant was very relaxing. (-)creaky floors and crowd noise came through the floor from the bar below. (-)bar was shut sadly, but we had a lovely drink at the neighbouring pub just a few doors along (-)gentleman serving at the out-of-hours (residence) bar was slow. (-) also the hotel lacked a 'proper' bar as what looked like a bar area was really the hotel's 2nd

the kids loved the bath in the room

room service and welcome breakfast

room service was unavailable when i wanted a sandwich

the kids loved the bath in the room

one from bar staff to taxi drivers were exceptionally friendly - worth staying just for breakfast - nb other

was a function on in the bar below, with the noise going until very late, from the disco

of sandwiches from the bar would have been nice given there was a wedding on the day we booked and so main dining room was

to be fair can t really pick one as they were all perfect so helpful, from the reception to the bar staff and the waitress in the restaurant, everyone gave perfect service

young bar tender made us great martini expressos

pool area, nice bar and good food selection

the new bar is great. big screens great food & lovely staff.

room, excellent leisure facilities choice of meals limited between two venues bar or restaurant but both provided good

are very friendly - daniell was very helpful & friendly bar staff & restaurant staff

the bar had huge screen for sports and also had cinema style seating which was fun

the bar seems to attract friendly locals, appreciated as i was on my own heading for a

a good bar and restaurant

bar service was excellent

was perfect for what we wanted to do, very cosy and clean room situated behind the inn, bar food and breakfast excellent, staff were great and very friendly

staff was great food was excellent bar and restaurant clean and welcoming

beautiful old pub with a great bar and outdoor space

of british, friendly bar and punters as well as great exclusive food, need to book as locals love to eat here for

though it said bar closed at 9pm on sunday, loud music heard in our room above the bar until 10:30pm at

- food only served till 15:00 , we d dropped our bags in room and promptly returned to the bar to be advised no longer serving food ud83eudd23 , which looked amazing

tried to check in at 7pm but told to stay in the bar as they were short staffed , we was in a rush and it was inconvenient for

good food and drinks in the bar excellent for parties and weddings and corporate team biulding and seminars etc

location nice and off the beaten track. nice small bar area and outside seating

hotel was fairly empty so the restaurant only served bar food

the service in the bar wasn t the best, but that may be due to a very busy evening

only trouble is that if you don t make it to breakfast - the bar doesn t open until 11

we phoned the bar and they obligingly turned off the music

helpful staff, central location, beautifully appointed in keeping with venue good to have lively bar and

no bar activity at all in the evening

there is a good selection of ales behind the bar and the owner/manager is very friendly - he met me after closing

clear that the staff were expecting us, time was taken to attend to our needs - even though the bar was extremely busy - and we were shown to our rooms by an extremely pleasant and informative

really helpful friendly bar - especially gautam 5

noise from the bar wasn't a problem and is to be expected anyway

would have preferred the back not the front over the entrance and outside bar area

fantastic, cosy bar with roaring open fires

were upgraded to a nice large room with great bathroom a little noisy from the bar below , which we were told about before we took the room but was no issue

called the hotel ahead to see if we could watch the rugby in thec bar (bit of a walk to nearest pub (+) dinner in bar was nice and menu for restaurant looked good (+) nice bar and very good breakfast (+)in the grosvenor suite which was huge and so comfortable - we arrived late evening so had a bar meal which was excellent - all the staff were extremely helpful and very pleasant - would (-) the food in the bar was expensive although it was good quality, portions were small (-)we returned to the hotel after a concert at wembley at around 10:30pm and the bar was closed (+)food, the bar, the room and the staff (-)hotel bar could have been open for longer (+)to go back; the spanish girl on receptionist was beautiful so polite and helpful, the terrace and bar area were first class

there is a decent size gym as well

in a lovely location with parking right outside the property

free parking was a bonus

comfy bed and a guide for the tv, free wifi, free magazines

if you like a late drink after a night out there is also a 24hr bar available

bar and food -great prices and atmosphere

bar area was relaxed and they served pizza late into the

bar and restaurant is next to reception and i was made to feel welcome on arrival and at a budget

bar area was really quirky and welcoming, staff were great and the stay was wonderful for a bargain

only downside was lack of desk and chair in my room (brick kiln) but was able to work in the bar until closing time

we only ate our breakfast there, but the food was great and the australian hostess couldn't have been more polite

nice to be able to pop down stairs and have a drink, full english breakfast in the morning

delicious breakfast

english breakfast with the trimmings was freshly prepared

grounds are nice and the bar is really cheap

also the bar area was clean and pleasant with tv on in the background and i was able to enjoy my drinks

perfect location for my trip to wembley nice boutique hotel comfy room nice bar nice breakfast

the room was not ready when we arrived, but they gave us a complimentary drink in the bar whilst we waited

the bar is small and breakfast was okish

the staff behind the bar were so kind when i asked for milk so so many times for my toddler

bar with roaring fire, room was very clean and well equipped

staff behind the bar were very friendly and helpful

witnessing some visitors/ customers in the bar being very rude to the staff team .

very friendly staff . great bar and good food

lovely bar area

nice bar area and friendly staff

breakfast bar seems a bit all over the place.

the receptionist

they have a lovely little restaurant / bar with great service and prices

locals blocking the way through the bar they did however move when asked

an open fire in the bar area provides a really atmospheric ambiance to relax into

the radio playing in the bar and restaurant. dreadful 80's music

large telly in the bar to watch the champions league final

we were a late arrival and the chef/ bar staff kindly prepared food for us before the kitchen closed well before our arrival

friendly bar guy who checked us in and friendly locals

we stayed in the garden room which was great with good facilities and far enough away from the bar to not be disturbed

breakfast in the room was just cereal and fruit, fresh milk in the fridge

a fridge with complementary breakfast was a great addition

also, a breakfast of cereal and fruit was provided

no shade in garden bar area

friendly staff, great spacious rooms, onsite restaurants, bar and peacocks :)) defo coming back

we had a drink and snack in bar before the function started, friendly staff very efficient , the function was well supported by

each member of staff we encountered from check in to spa and bar staff, all were kind and helpful

only thing i did not like was the music playing in the bar i think it should have been more relaxing music but that's all as i think its a great place to

a shame the lovely little bar is no longer open like pre covid

the garden , outdoor dining and the glass windows from the restaurant/ bar overlooked this well maintained garden

close to my mother s house great bar with excellent barman

the staff were very welcoming and as the bar was still open we were able to relax with a quick beer before a comfortable night's sleep

wonderful bar and food

they have onsite restaurant and a bar which is great if you wish to get some cold glass of wine

was still super ok the only thing i didn't agree with was the very expensive bar drinks i paid 50 pounds for 6

maria at the bar on thursday night was a realing star as some guests got a bit merry however she laughed it all

fun bar and lounge area with snacks and large screen tv for football

comfortable accommodation with kitchen and 24-hour bar for end of day relaxation

lovely rooms, great food, good bar & staff!

we had bar food in the evening which was really good too

had the bar breakfast menu. great value and delicious.

room great, bar area was very welcoming

processed or prepared food - not good, bar staff great

easy access to potters bar for rail services etc

clean, lovely staff 24 hour bar and reception. no complaints

out side of london city but like a subarb, need taxi or car to reach nearby towns/train stations st

a better bar would be beneficial to your guests

staff extra friendly and gave my frazzled and exhausted kids a chocolate bar which was a really nice touch

there s a popular bar right below and it a 10-minute walk to the train

really friendly and helpful service. staff in the bar and club were really lovely

also the bar and restaurant downstairs is exquisite and sincerely underrated i had a great night

the bar and restaurant are truly amazing

little jem with a beautiful garden bar at the back, loved staying here

everything about the stay. bar choice, evening meal. and the breakfast ud83dudc4d

but have to say, good to be able to go to bar and get a free tea or coffee

upon arrival we had a warm welcome from a lady behind the bar who booked us in and took us up to our room

the bar had a range of drinks to accommodate anyone

love the original wooden beams in the bar but the rooms very modern and comfortable

the bar and dining room were full of character with barely a straight wall or ceiling

enjoyed the uniqueness of the bar and the accommodation

lovely, cosy room and bar area with open fire.

being woke up at 6.30am because someone was emptying the empty bottles from the bar into a skip!

wifi was terrible, which was problematic and i had planned to work in the evenings

lovely bar and restaurant area

lovely hotel stylish reception and bar and pretty

nice bar and friendly staff

nice room, bar and restaurant helpful staff

there is also a bar and bar menu

room, loved the bar area and we ate in the thai restaurant the food was fantastic with very attentive service

the bar staff in the evening were chatty and smiley

venue from the restaurant and bar to the outdoor pool

overall decor is truly decadent and amazing of the bar area and rooms wow

starting from check-in , customer service was excellent, service at the bar absolutely outsiding, food in thai restaurant was delicious with a great customer service;

bar could stay open a bit longer but it was quiet so understand

the location is good and the reception + resto bar has a great ambiance very british .

love the bar area here.

efficient staff and excellent location only a 15 minute walk to ruislip maori where there are bars,shops & restaurants

bar at the hotel friends could come into as well

friendly staff and the bar served a decent breakfast

the bar staff were very inexperienced

golf club bar could have been open a little later

lovely room, great location. good facilities for bar and food

unfortunately the bar was closed when i came, which was not great

there is a limited bar in reception which we did not use

no breakfast or cosy bar as advertised

we looked for somewhere to eat out and found a lovely bar that served home made indian food, which was delicious

easy to find and room 1 is very spacious 4 plus baby very friendly staff and the irish bar over the road has the best food i have had in a very long time

the bar was a shelf behind reception

excellent but there was only one member of staff on to check people in and serve drinks in the bar staff had to go and make a coffee order whilst guests booking in grew to 5/6 and bar customers

the bar did not have a fully stocked bar.they did not even have bottled water

was chilly in the bedrooms at times, also sitting in the reception/lounge bar area was very chilly and did, in fact, stop us from having another nightcap

night that we arrived the restaurant menu was available on the bar but when we ordered food most of it was not available was a bit

and personable check in through to room location

the bar manager was a very interesting lady from chicago who was extremely good at her job and very

) noise from bar below

really nice to have a small bar and coffee and tea making facilities

nnot nap in afternoon or opening times if you wanted to ) but quiet once its closed in

bar choice good

also the argentinian chap at the bar who i also forgot the name( i apologise but i'm horrible with remembering names) (+) there is also a nice bar in the lobby with a selection of drinks (-)bar prices were ridiculous - and small bottles of water 1 (-)the bar is very expensive. (+)a bar at the lobby where you can enjoy a few drinks (+) the option to have food at the bar until 9:30pm is great (+)stay perfect location beds really comfortably, room was a good size, and soundproofed the 24-hour bar and bar food, we arrived late in the evening and were really happy we could have a drink and

the internet didn t work at all. worst wifi ever experienced at a hotel.

room, bed, bathroom really good. restaurant and gym open 24/7 - great.

fantastic value for money and great choices at breakfast

i used the gym which was good

beds were comfortable the bar area was nice the actual theme of the hotel was good

from reception to bar staff to cleaners

room - service - staff - bar and restaurant all first class

great bar and restaurant

guy at the bar was very professional and we had loads of fun with him

nice bar downstairs and well catered to by taxis

only point is the room could be updated and more bar staff in the evening

the drinks and meals in the bar was 1st class for both price and

check in not really a big issue as it was bank holiday monday and lady seemed to be running both bar and check in

it's an easy place to get to to stuff for brilliant easy access to the bar and food

access to bar and room for my elderly member of family

i liked the fact the room was far enough away from the bar and noise that you could go to sleep if you want

it s great pub bar and restaurant

very clean property comfortable bed great breakfast served after 10am in bar and at a good

bar and seating areas, although has some small modifications, is mainly old with lots of character

issue with payments at the bar at a set time each day

we always have an eveing meal sat in the bar and its great to see some familar faces within the staff every time we visit

every member of staff were helpful the first time i ve seen that in a hotel from reception to bar staff

the air conditioning was heaven in the heatwave. we ate in the bar and had a lovely meal

the staff in the bar and restaurant made our trip