the jacuzzi was not working next to the beautiful swimming pool but that was a very minor issue.

the grounds are historic and beautiful ! the pool is awesome!

pool is not been cleaned

lovely swimming pool

they need more staff at the pool

we enjoyed walks around the grounds and were able to take time to use the pool several times

the swimming pool on site was also available for use on request which is kind of strange

delicious breakfast is included

and huge breakfast

the huevos rancheros for breakfast

food, service, check in, garden, pool, everything is perfect

the stairs to our room were muddy and very dirty, and so was the area around the pool

the pool was murky and not clean

beautiful grounds, beautiful rooms. after a bad start, the staff became helpful. nice breakfast.

and the place in general but for me the most important thing was the wifi which was excellent

the food, the room the wifi

the common areas (pool, parkong lot, gardens, entrace) were well mantained and beautiful.

the gardens surrounding the facility was great, the pool was great

nice pool, very clean, very nice

beautiful property with garden and pool

have 2 swimming pools to choose and the waiters from the bar come often to ask if you want drinks

great price, comfortable bed, quiet street, nice pool area

beds are very firm and were not comfortable for us, it needs some updates, and room service was not the best experience

breakfast good; located where i needed.

included breakfast was good

heard the people outside who was coming to their rooms, or in the mornings the fountain in the pool, or the people having breakfast which of course woke us up

the pool and gardens are beautiful

beautiful pool and room

he found us a driver, and he communicated with a local spa to book us appointments

there is a nice pool and food is served outside the rooms, which was a great touch

hotel, pool

garden and pool

we arrived and went straight to the pool area for an awesome cocktail

mperature controlled) and greenery, great rooms, great service

the music is too loud, both in the restaurant and at the swimming pool

breakfast was very good and the food was delicious

liked the garden and the location and the breakfast

didn't eat the breakfast but we did enjoy a cup of coffee a couple of times

breakfast was good, room was clean.

included breakfast is awful : soggy chilaquiles and if you want an egg you have to pay extra

room service was prompt and delicious

no hot water for the shower. water in swimming pool was also cold.

there was free parking and a really good breakfast included

the only thing - the pool didn t look too promising, we never got in.

balcony overlooking the pool.good aircon.

property, with very nice landscaping and pool area

i booked it because it was close to center, had a pool and looked pretty in pix. very clean

excellent location. lovely swimming pool and surroundings. clean room.

we could pull the pool area in our room

i liked the pool. i liked the staff i liked the breakfast,

they offered us the spa to change as they did not have the room ready

they have an incredible and fully stocked mini bar but no coffee maker!

i was able to get hot water from the bar downstairs

the bar makes the best cappuccino

d they bring it to the room)

from franciscan community: large ornate room, restaurant in attached open air garden, plus pool past that, affordable parking in entry to

a beautiful place, with a lovely reception area, bar and restaurant but the rooms are dark, the bathroom uncomfortable and the beds are not good

nice bar - no bartender

the wifi also did not work at all only worked for about 5 min and would no longer work

the property is clean it was good wifi connection

pool is the best part

location. pool was great.

are not comfortable and service on restaurant and pool are terrible, waiters take forever to ask for your order and they don’t have room service,

the pool is not very clean, facilities very old and poorly kept, very pricy for what it offers.

nice atmosphere and pool area. great whirlpool within the room.

pool and gardens

pool and garden are in good shape

no excessive traffic noise, barking dogs, or loud party music

accomadating staff, nice pool with cold beers, near zocolo but up a big hill

they have wifi just at the lobby but they were working on that

the swimming pool the location

clean, nice pool,well maintained, friendly staff,good location, neat zocalo, free parking.

clean great waiters in the bar and restaurant.

the swimming pool

pools

pool and spaces

the pool was awesome with a great temperature.

restaurant next door is closed during the week and there is no bar open or any service - with us being the only (or very few) clients, the entire hotel had a (+) also, the bar wasn't open at convenient hours, such as the end of a touring afternoon, when a margarita or (+)like i was explaining... we only can sleep there ......no pool no restaurant ...no bar ...

, quiet and good service with spa

wonderful spa and services

very nice cared & furnished complex with great garden & swimming pool, the road above the wall is a little to hear sometimes but earplugs are in the room's

tile work, sloped wooden beamed ceiling, a private balcony with seating and overlooking the pool

everything was clean, the rooms, the pool, etc

there is free wifi

spent time in the pool cooling off and taking in the silence except a bird that was not too excited to see me

april is sweet and the bar and breakfast staff knew me well, lots of coffee and a long time

april is sweet and the bar and breakfast staff knew me well, lots of coffee and a long time to enjoy my guest and friends

nice gardens, quiet pool, friendly staff, good location, free parking, good service.

the pool spa is the best!

no noises cleanliness pool restaurant

the guy at the pool is excellent and very friendly

the garden and the pool are very nice

the swimming pool is fantastic

so private; we enjoyed the pool and private yard in the afternoon

the pool was clean and the chocolate strawberries and wine were exceptional

it was a place more than beautiful, loved their jacuzzi and pool. also the hot tub at the room.

the pool can be improved.

the pool area. warm and kindly staff. the bathroom is so nice.

jaquzzi was not working but the pool was great.

the lobby area, there was no warning of the step to the lobby or a working elevator to access the pool or the restaurant

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

pool area was very clean and relaxing ,beds were very comfortable. breakfast was very nice !

big spacious room, great customer and room service

location. free parking. big bathroom.

the sheets had holes. the heater didn't work and the water in the pool was really cold.

the swimming pool is nice

we couldn't get in the pool

was freezing); the elevator wasn't working

pool, bar service at the pool was amazing and room service

heated pool so nice and the buffet good too

the grounds/gardens are beautifully maintained; the pool area is lovely and relaxing

the gym had good quality equipment, cleaning cloth and cleaning solution was not available as some

the pool was good, the courts were great, the gym was well equipped

nice pool and the bed was comfy

clean, if you’re planning to travel with kids is a nice place because the hotel has a playground and pool for kids

the old carpet, change the mattress , change the pillows, change the lights systems, put wifi into

pool

clean, if you re planning to travel with kids is a nice place because the hotel has a playground and pool for kids

we went to the hotel for a wedding nearby and we were able to park our car inside the hotel s parking lot

friendly staff but double charged me! parking situation was good very well lit

asked for pool side view, never got that. asked for early check in, never got that.

the pool was very dirty and bathroom taps were not working too. the lobby is unkept too

as i called the front desk they brought the like in 2 min, same when me & my kids got out the pool (which was a nice temperature at 9pm) they gave us new

parking was safe, walled inner yard