the staff and proprietors really made us feel welcome and the excellent food and well stocked bar was much appreciated

we had a great evening mixing in the bar with the friendly staff, residents and locals

bar area was great and the food was amazing

the hotel has a fab bar with an amazing whiskey collection and the staff are ace

food bar locals staff pool table lounge location beer garden

nice bar and

loved the fact the dogs were allowed in bar area in the evening

i liked the bar area

very comfortable inside with lots of comfortable seating, a bar and the scottish tapas was great

our stay we got married at the local registry office and we had our wedding meal at cruize bar brasserie and had requested a private table for the 4 of us

the bar downstairs does huge portions of food, great after a long day walking in the hills

there are various evening events in the bar area most nights eg music, bingo, quiz

has years of history and character and just a great location for exploring arran bar meals great cooking and huge portions all home made

the room was clean and warm and the bar food and breakfasts were excellent

great friendly bar good entertainment

we had dinner in the bar - excellent quality and reasonably priced and

food and drink on offer in the bar and bistro was excellent

lovely decor, relaxed bar and staff were all very attentive and helpful

meals and bar too expensive

all the staff are friendly, the bar is lively and the rooms are of the highest standard

the breakfast was lovely and the bar area was lovely

bar is lively, full of friendly people in an other wise quiet town

ideal spot, with a great bar and great room.

could have served food in the bar at night.

very good breakfast

the food was fresh and delicious and the range of drinks at the bar were fantastic

the free wifi was very patchy and the tables in the bar were not adequate for eating a meal at.

the restaurant and bar were fantastic and the staff was very warm and welcoming

my bedroom, breakfast / dinner were very nice although because i had a dog they were taken in the bar area

the bar is so atmospheric and there is plenty of lounge space either in the library, the expansive hall

very comfortable bed and a nice relaxing bar along with friendly staff.

the bar is a great place to meet and chat with friends or meet the 'locals'

very close to excellent local pub with great bar and live music

nice bar and lounge area, room nice and clean

nice old hotel, well maintained, good room, nice bar and restaurant and easy parking.

location good friendly bar clean rooms and comfy beds fabulous evening meal wonderful breakfast overall an amazing

i ate in the bar twice , rump of lamb and roast beef dinners were both excellent

particular lorna in the family and pet friendly lounge bar was very child friendly she asked my 5 year old daughter (with parental consent forst) if she

the views outside were amazing. nice bar area and staff were welcoming.

the bar was cosy and the restaurant food was amazing

the evening meals had a good choice & the bar was very good

the lounge area near the bar was so relaxing and comfortable and again had beautiful views

was a breakfast bar with, cereals, toast, croissants, fruit, yoghurt and fruit juice

however if you want to drink at the bar or eat a meal then you have to leave your dog in the car or in your room

pub bar needs seats to be refurbished

with hard beds and all linen and towels of very good quality the bathroom was unique the bar and

you can dj in the bar if you ask nicely, a very good range of music

great bar and delicious food, both evening meals and the cooked breakfasts in the morning

the bar attached to the lagg has a lot of character, games area & wonderful gardens

the bar is well stocked with a very good selection of arran malts, some you can't even find at the

the bar and restraint was there if need

the bar reception warm friendly the manager james made us feel any future visits could be made for up

great staff. lovely bar and restaurant. very nice room.

staff very nice, plenty of free parking bar area nice and welcoming

within minutes of our arrival we were all chatting in the bar with some friendly locals

the bar i found a bit depressing

had food in the lounge bar in the evening, fish and chips were excellent

very slight issues were spa not having a spa bath and the bar having a poor selection

the food was excellent and service in the lounge, bar and restaurant were spot on

did wait almost 30 mins for a bottled beer and cocktail

there was a bar of soap,but it wasn't antibacterial

really, hotel was what we expected ,the dining and bar area are very modern the staff were very good , and very prompt in the service

friendly and efficient staff. cosy bar and good food.

e beer was sitting out on the bar when i went back to find out where the drink where

bar and restaurant on site

everything bar the roam noise

a bit chilly sitting in the bar area as the smokers were in and out all the time

breakfast was yummy and i grabbed a snack in the bar area, and it was good

i didn't have breakfast my flight was very early in the morning the bar was peci lo

slow bar service

ordered wings at the bar and i believe they cost 5 pound for 4 small wings

having a sign saying order at the bar would be helpful

nice restaurant bar area to relax in

restaurant and bar in the lobby, very close to airport yet excellent soundproofing, great staff

unhelpful man with tattoos on his arms, who worked at the bar and reception at the same time, didn't want to extend my stay for one additional night

george :/bar duties serving meals lori

30 pm after a long flight hungry, however staff did allow us to order food in, and ate at the bar with a very good glass of malbec

a bit cold in the bar area

glasses at the bar, i had to change my glass at the bar 4 times due to lipstick stains on them, even after that it

lounge bar very comfortable and great value

room, bar and function room were excellent, staff were really friendly and the breakfast was lovely and

we ate in the bar and the food was great

warmth to the decor, safe parking, pleasant staff, hot water for the massive bath and a beautiful bar and

we weren’t able to try out the food because the bar was so busy,(sat night

bar seemed to have no heating on so was rather cold other than that i couldn t fault the

uk, i love everything about it, room was incredible, staff are an absolute credit to the hotel, bar exceptional and spa facilities amazing, thats out 4th stay at the

the restaurant and bar area is very comfy and cosy, food is delicious

the staff were very friendly, from reception , bar and spa areas

got rushed out of the bar at 22:30

evening/night staff that worked the front desk and the second bar were outstanding

all the boys and girls working on reception, bar and restaurant were fantastic

the bar takes your order and then serves you in order across the site, really helpful and cheerful

great view of loch lomond from the bedroom. bar restaurant also great.

the room was above the bar

room and bar and restuarant were very good

lovely hotel. great bar and restaurant and the staff are a credit to the place

staff were friendly, bar was good, breakfast was very good. parking on site.

the accommodation, restaurant, and bar all clean and and very well organised leading to timely service

welcoming and nice clean room and nice bar facilities.

it has restaurant and bar with outdoor seating too

the staff, the location, the room, the breakfast additional comment the guy behind the bar tuesday night was great very friendly always had a smile on his

all staff from housekeeping to bar to reception were exceptionally friendly!

a lovely hotel, good food, bar , friendly staff

good was excellent and bar staff were very courteous

great service in the orry bar where we could take our dog.

staff where gr8 the food was excellent and the 24hr bar magnificent, and paul is a very good manager

venue was excellent the breakfast was delicious bar staff and waitress staff were excellent

the food was excellent and the atmosphere in the local bar was great with live music

nice bar area and dining room, all meals very good.

service couldnt be faulted even when took a trip to the bar at 4am

the bar and restaurant were very good as was the food at our evening meal

it had everything we needed, and the bar and restaurant were top-notch

staff were good, especially the bar staff. rooms very comfortable. hotel itself was beautiful.

since the pub was very quiet, we got to talk to the two bar tenders for quite a while which was really nice

the tattle scones on the breakfast bar were very very tough.

wine in the bar was very expensive but they were my only negatives

of the duty manager, the reception staff i dealt with were all very friendly and helpful, the bar staff were both friendly and efficient

it would be lovely to see more choice for vegetarians on the bar menu.

nice bar and restaurant

the room was sparkling clean and had a mini bar with soft drinks, alcohol and sweet/savory snacks

the bar area and restaurant are fantastic

at midnight i was awoken by the young party goers leaving or rather staying outside the reception bar area, the shouting and certainly the poor use of language was disappointing

clean and comfortable. really nice bar and restaurant. great breakfast. friendly team

that was carrie's thought our stay, the restaurant and bar staff were equally so

all the staff we met at reception, in the bar and restaurant were courteous and helpful

excellent bar and restaurant

the young lady in the bar was also a clear asset to the hotel

well stocked bar with great selection of whiskies

great atmosphere bar with very knowledgeable

staff very friendly great bar great menu lovely food starbucks leisure facilities

feeling hotel, staff were excellent, on site bar has a good selection of drinks, and food is pretty good

was nice lovely bar and grill & great facilities

the bar area is great, with a vast selection of food and drink options, and the buffet breakfast was

bar food really

the bar was still open for people coming from the concert which was nice

friendly staff lovely premier room, free mini bar access to club lounge fabulous breakfasts and dinner was great will return and recommend

nikos on reception was so lovely and christopher at the bar was great

excellent location for hydro venue . hotel bar great vibes ud83dudc4c

the view, also the service at the bar was exceptional.

and the bar stayed

no soft drinks or mixers in the bar and no ice

beds very comfy roons big xxx staff excellent especially josh the bar tender xx

fact that there is a bar with small food selection is great too

stay was magnificent the only downfall was the cafe and bar ect were not open

room was modern and very clean and comfortable shower was great and last but not least the sky bar was a nice touch to sit and enjoy a drink and watch the world go

member of staff at sky bar was a bit off when we asked if we could sit on couches and said they were all booked

returned from the concert to find the bar closed

roof top bar was amazing and very reasonably priced

bar service could have been better, but that's not a criticism

the bar is set out very nice and very welcoming environment

staff pleasant and welcoming, clean room, bar and eating area well served by staff breakfast had good choices of hot and cold foods,

my husband didn't like the bar bill!

if i was being picky i would say coffee, hot chocolate in bar could have been hotter!

bar was great and outside seating by the river

great bar down the road called the slope, which has a great choice of home made food too

that i didn't like it, but felt bar could have been better stocked e

the restaurant and bar had a modern feel and appearance

it didn't have a bar where you could get a drink

a bar within the hotel

staff were good and the room was clean and comfortable, but was disappointed that the bar only opened on weekends

unfortunately the bar was closed

a little disappointed in the food bar below the hotel

location is great close to bar and gardens

quite noisy from the bar across the street and a lot of traffic

very quirky with the record player and the bar open till midnight

facilities had a bar but you couldn’t order a drink from it - you were required to buy an entire bottle of spirits

the reality was a selection of processed food, bar a bowl of fruit

the breakfast is generous and delicious

ambiance,staff,location as we were attending a concert at the ovo,bed so comfortable,breakfast.

we had a nice stay though, restaurant and bar onsite are both great

nice bar area

the staff in the bar especially thomas and his boss they made us laugh all night

hotel with additional parking the restaurant was brilliant with great food and staff and the gin bar (not just gin) was warm and

and the bar especially the front area where you have an excellent view of the street and can people

very close to secc. great atmosphere. lived the foer and bar area.

more staff during the day, sometimes was at reception/bar area waiting for a member of staff not their fault as they’ve got 50 jobs to do but the bar

staff at the bar and front desk were extremely patient and kind, dealing very well with people who had had too

we had hot food from the snack menu which didn't look too promising but the barbecue chicken, mozzarella sticks & dirty wedges were all really delicious

loved the bar and the clean rooms, great value!

and great value for money, parking was plentiful and staff were friendly, also has a 24hr snack bar with drinks to hang out after closing time

also the bar was opened late and all drinks were chilled

trendy appearance is very nice and plenty food places to hand with a fantastic sports bar directly opposite hotel

the breakfast bar was also good if you wanted a light snack to start the day - free coffee and tea too

24 hour bar and nice rooms for a cheap price. our go to location whenever visiting glasgow

breakfast was great and the conservatory area and bar area

restaurant was closed, however we went down to the local pub and had a nice bar meal

the bar area with sofas was a nice atmosphere to relax in with a drink and play our board games

large, well-equipped room and great to have the spa, bar and restaurant as well.

a very comfy bar and lounge area, super live music the saturday night

clean tidy, good bar and good menu. amazing shower

breakfast and dinner were great and nice touch to keep dogs on seperate tables spaced out in the bar and also at breakfast to prevent any sniffing incidents

meal in the bar in the evening, and really friendly staff

had dinner in the bar it was warm and welcoming and the food was delicious

for a family meal but when we got the menu it had no steak on it, so we had to go to the bar and order our steaks there, which i thought would have been the same kitchen anyway

food in the bar was delicious and staff were super friendly, great value for money too

the staff in the bar and restaurant were lovely and welcoming, and i would definitely visit again in the future

the hotel bar and restaurants were

excellent food and great bar service

friendly, helpful staff. wonderful bar and restaurant. great location.

food was great, room was ideal and the bar was brilliant

very homely bar area lovely room small but cosy lovely conservatory

live music in bar was very good and much appreciated after such a long time without any entertainment allowed

stuart behind the bar was excellant

the bar is a nice place to be in the evening, with a good selection of drinks available

didn't use bar in hotel but looked welcoming from outside nicely lit up at night

not much! fridge in the room would have been useful as there’s no bar at the hotel.

manager, immaculate rooms and communal areas, a very nice little bar beside the hotel for food and a drink

lack of a lift and bar facilities.

there is a bar underneath part of the hotel that played music

& friendly staff from reception to bar to cleaning

lovely modern room and very kind staff. the bar was cosy for us too.

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

bar was beautiful and room perfect

very nice staff and cozy bar which also served breakfast

breakfast was very good a good selection of food. bar service was excellent

bar well stocked and staff very

are in the bar in the evening which was good value for money

from reception to the bar

but the food and service in the bar was excellent

our expectations and were all so friendly and helpful (extra shoutout to alistair and the bar team (+) very comfortable bar area with great food, not too expensive (+) the bar is reasonably priced and all in all its a great value for money hotel with really pleasant (+)thank u to ashley and livy on reception also thank you to gemma on the bar the facilities staff and restaurant staff (+) the rooms were large, the place felt homely, the bar was reasonably priced and the leisure facilities were free

good standard of wifi

the spa facilities were very minimal, you couldn't use them before 4pm and the sauna was shut

we also loved the pool even though kids under 16 weren’t allowed in the saunas or the jacuzzi

pool is open to the public, so i didn't get in for a swim for kids but maybe next time

selection in tea and coffee bar in room would have been nice, we only had decaf

reception and bar staff were extremely helpful and very friendly :)

the bar had good option of drink available

the young man in the bar on saturday was also very chatty and

staff special mention to darren at the bar and restaurant and with his team

& bar closed especially @weekend was to wet to go to a bar or restaurant outside if had bar opened

the bar and restaurant weren’t open

in with smiles from the staff, very welcoming and patient, answered all questions and even opened bar so we could have drinks, rooms were fantastic bathrooms had baths and showers, room was

the bar closed early

the bar lacked atmosphere and poor choice of beers on tap

the bar and the leisure facilities weren t open at the time of our stay because they were being

criticism is that there was no hand wash and only one small bar of soap

location and tidy hotel nice bar and restaurant. staff friendly.

unable to get our drinks without going to the bar ourselves and ordering them

food was amazing room service staff where

the bar was fun and good

the breakfast was stellar and both the restaurant and 24 hour bar where very very nice

excellent central location. great bar and beer.

breakfast has everything you need/ want and bar , lounge area very comfortable

everything was clean, the breakfast was yummy and there was a nice bar downstairs

central location for a great rock bar (slouch) and near to gig location the (+) very pleasant little bar with exceptionally helpful staff (+) bar open after we came back from theatre (-)beer selection in the bar could have been better. (+) the short walk to sauchiehall st we didn't mind, the 24hr bar and pool table were handy and utilised by us (+) the 24 hour restaurant and bar was also great if we got hungry (+) the bar didn't close so we could socialise when we got in (-) we especially liked the reception and bar area, the provision of snacks and the little touches , candles on the tables and general (-) access to the bar whilst we waited for coach parties to go up kept us calm

i had asked about early check in or left luggage several days prior to arrival

nice hotel, good clean room, friendly staff, delicious breakfast.

i was impressed with room, the location, the breakfast and the staff! i will definitely be back!

great breakfast all freshly cooked with unlimited tea and coffee

the bar was good and the hotel was very good

lovely quiet bar downstairs

was quiet and comfortable and came with so many things i wasn't expecting coffee machine, mini bar etc the bath was so deep and you could control the water temperature to be perfect

the girl who served us in the bar and brought our room service up was so lovely and chatty

very nice staff , didn t have a meal but bar lovely , room lovely

tut tut novotel, had your prices been sensible at the bar i would have stayed there all night

great central hotel, relaxing bar area. friendly staff, well recommended.

dn t catch a name) was amazing

bar staff were happy to let our group have drinks and play pool until 12 o clock without any

ur loss) i only had 1 glass of wine and a small glass of

staff were so warm and friendly and it had a cracking bar where you could start or end your night which was so relaxing

comfortable, beautiful décor, free mini bar (non-alcoholic), room fully equipped, nice bar area to

spacious room, excellent wi-fi, excellent air conditioning, elevator, good lighting, mini bar included in the room cost, varied and tasty

the music by the bar in the evening could be mixed.

very comfortable room and bed. pleasant lounge and bar staff.

clean, minimal, on-site bar and restaurant which was excellent good location.

modern & clean hotel with attentive and friendly staff across all areas including reception, bar and restaurant

sofa on left hand side of bar area opposite windows wasnt that comfy imo

great staff, decor and chilled bar area. room was great too with a really comfy bed.

the bar is absolutely top-notch in every way

bar was excellent, they had a great cocktail menu

but at night the vega bar and wspoons had coffee machine switched off

facing central train station within easy walking distance of george square, tour buses, shops bars and restaurants staff extremely polite and helpful restaurant and bar vega on 7th floor

the bar upstairs was lovely also, albeit slightly pricey

bowling and bar at vega was great

friendly and helpful staff, nice large rooms, excellent bar food, nice quiet atmosphere in bar, efficient bar staff

the layout was really good and the bar area was very relaxing

lovely bar area

everything, especially the main bar area .

would have loved to experience the hotel facilities, the bar , restaurants, atmosphere under normal circumstances so there was nothing i didn’t like that

from checking in to the bar staff to the staff at breakfast

staff keep the hotel spotless, spa staff are lovely and also the staff in the restaurant and bar are very polite and do their utmost to serve anything you ask

faultless, the hotel made it feel very homely. beautiful bar & staff!

we had breakfast which was delicious and food and drinks in the bar which were also very good

the recent refurbishment was excellent - fantastic restaurant & bar areas. well done!

large bar and lobby area, very stylish and nice to sit and chat with family

great hotel bar - atmosphere and good people

great ambience and atmosphere in the main lobby and bar area

the bar and restaurant location

bar was an excellent bar except they didnt do draft beers only bottles/cans which i can sit in the

bar was open till after 3am for guests

location. 24hr service bar in lobby

we ate twice in the cafe bar and the food was excellent both times

the staff on reception were very friendly and welcoming and the bar area looked clean and modern

great restaurant and bar options all around

reception and bar area classy. breakfast was amazing and omelette chef so happy in the morning.

the bar area is really nice too

reception area, bar and room were all really good. the gym was very good.

the staff at check-in, breakfast, and the bar were very friendly and so helpful

bar service was great

my knee and they gave me a small bag of ice to put on), breakfast was fabulous to start the day, bar drinks were good

pretty place, loved the bar with food service 24-7 downstairs, everyone was very very nice, very clean everywhere, loved

for and when we said it was our anniversary she kindly gifted us some free drinks at the bar to kick off our stay ud83eudd70 the room was immaculate, so fresh and stocked with fluffy

location brilliant, nice staff, room, bar area, all very good standard.

staff particularly, the cleanliness of the whole hotel, the quietness at night, the breakfast and bar food

sliders in bar were delicious

the champagne bar is worth a visit

tha bar area was tastefully decorated yet still cosy

excellent hotel. staff were really professional and friendly. champagne bar a highlight

champagne bar was a lovely added bonus

i found a hairdryer an iron even an xl large tower, a coffee machine whith all the extras mini bar very carefully organized and the bed was so comfortable

bar was well stocked and staff were always happy to help

modern and spacious, bed exceptionally comfy. bar was very nice. hotel right in city centre.

con is that you could here people in the bar nearby in the middle of the night or people walking

nice little bar / nightclub underneath which was quite lively

modern great bar nice food

of my gin - ooops - i did order a double hee hee :) the recommendation from the bar staff was perfect

everything was fantastic, staff, food, location, room, bar area was lovely

bar area very relaxing

room was fantastic, beautiful bar area and super menu

however i did get more milk from the bar with no problems

lovely bar area and friendly staff throughout.

lobby, restaurant and bar were outstanding

the staff are very friendly and the bar was open till 2am

pool facilities , bar facilities