the staff and proprietors really made us feel welcome and the excellent food and well stocked bar was much appreciated

we had a great evening mixing in the bar with the friendly staff, residents and locals

bar area was great and the food was amazing

the hotel has a fab bar with an amazing whiskey collection and the staff are ace

food bar locals staff pool table lounge location beer garden

appointed room, reception, bar and restaurant staff very pleasant

lovely decor, relaxed bar and staff were all very attentive and helpful

meals and bar too expensive

very clean big rooms great bar and food

food and drink on offer in the bar and bistro was excellent

staff very welcoming. bar food delicious. location and rooms excellent.

the bar downstairs does huge portions of food, great after a long day walking in the hills

great friendly bar good entertainment

there are various evening events in the bar area most nights eg music, bingo, quiz

the room was clean and warm and the bar food and breakfasts were excellent

clean hotel, very friendly staff and very handy restaurant and bar options

very comfortable inside with lots of comfortable seating, a bar and the scottish tapas was great

our stay we got married at the local registry office and we had our wedding meal at cruize bar brasserie and had requested a private table for the 4 of us

loved the fact the dogs were allowed in bar area in the evening

i liked the bar area

well stocked bar and lovely location

to go, there was no indication that there was reception for check in and that you check in at the bar restaurant which was busy with diners

inviting bar and restaurant

bar was busy, tables reserved for dinners, hard to get a quiet seat for a drink on arrival

breakfast could have been hotter. evening meal (vegetarian) best i've had for a long time.

cosey bar area. comfortable beds

the bar is a great place to meet and chat with friends or meet the 'locals'

nice bar and lounge area, room nice and clean

very comfortable bed and a nice relaxing bar along with friendly staff.

stayed here for 2 nights location ideal and restaurant bar will good nice atmosphere

the bar was cosy and the restaurant food was amazing

i ate in the bar twice , rump of lamb and roast beef dinners were both excellent

particular lorna in the family and pet friendly lounge bar was very child friendly she asked my 5 year old daughter (with parental consent forst) if she

the views outside were amazing. nice bar area and staff were welcoming.

location good friendly bar clean rooms and comfy beds fabulous evening meal wonderful breakfast overall an amazing

the evening meals had a good choice & the bar was very good

only criticism is that we ordered a glass of prosecco from bar which was poured into a measure then into glass resulting in a lot of fizz being lost

was a breakfast bar with, cereals, toast, croissants, fruit, yoghurt and fruit juice

could also have offered bar meals in addition to formal dining

pub bar needs seats to be refurbished

the bar attached to the lagg has a lot of character, games area & wonderful gardens

the bar is well stocked with a very good selection of arran malts, some you can't even find at the

with hard beds and all linen and towels of very good quality the bathroom was unique the bar and

great bar and delicious food, both evening meals and the cooked breakfasts in the morning

you can dj in the bar if you ask nicely, a very good range of music

the downstairs dining area was lovely and clean and the little bar was ideal & the food was excellent

adrian at the bar great service well done

the whole place was spotless thanks to the housekeeper bar staff were both

but was very comfortable and had everything we needed, nice being able to have a drink at the bar too

great bar and fine selection of malts

she met us at check in and looked after us at the bar all night with some great conversation

having more of a selection at the bar for drinks

bar had great options, again no time to go though except when i bought a can of juice, pricing was

the hotel had beautiful gardens to sit in , whilst having a refreshing drink from the bar and enjoying the view

busy wee place when i arrived, sunny day had a lot of people using the bar and sitting outside admiring the west bay views

they have a nice bar area to enjoy an after dinner drink

would definitely be better that the bar could open earlier than 6pm

the members of staff that we met at breakfast and in the bar were super helpful, friendly, smartly dressed and very pleasant

beautiful lounge on first floor with amazing sea views and a well stocked bar to enjoy an evening drink

he continues to serve in the bar in the evenings, and once again provides a warm, friendly welcome, and service

there was a couple of bus tours there and there was a half price bar with entertainment

allowed to check in a little early on arrival, room was very clean inclding bedding and towels, bar staff were great and played well with the bingo, yes bingo, just a little before the nights

helpful and friendly from housekeeping getting extra milk to reception booking taxis and the bar staff's fun chats as they serve you

open the bar earlier.

cereal toast juice & tea/coffee was very filling staff were nice & friendly great views from the bar & restaurant loved the tartan

meal we had in bar was lovely service was good and reasonably priced

bar well equipped

their scotch whisky selection in the bar beds improving ud83dude01.

the hotel also has a snug and nicely stocked bar and a italian restaurant attached

george at reception was amazing. the bar staff were good and the indian food was fabulous.

the bar and restraint was there if need

within minutes of our arrival we were all chatting in the bar with some friendly locals

the restaurant and bar are down the stair in the hotel, you only a bus away from the city

great staff. lovely bar and restaurant. very nice room.

staff very nice, plenty of free parking bar area nice and welcoming

a cosy bar where dogs are welcome and a log fire burning giving it a real homely feel

carl & sandra are friendly & welcoming who take pride in what they're doing, sat in the cosy bar having a pint which was excellent, there's a good selection of single malts & other spirits

the bar was small, but lively, and had an excellent selection

- really friendly staff in the bar

to hear other guests and people in the bar below, however given the age of the property this is to be expected and so didn’t bother us

e beer was sitting out on the bar when i went back to find out where the drink where

building was stunning and great bar and restaurant area

really, hotel was what we expected ,the dining and bar area are very modern the staff were very good , and very prompt in the service

nice restaurant and bar area with outside seating

check in, bar and breakfast

everything bar the roam noise

bar and restaurant on site

i didn't have breakfast my flight was very early in the morning the bar was peci lo

breakfast was yummy and i grabbed a snack in the bar area, and it was good

a bit chilly sitting in the bar area as the smokers were in and out all the time

the young lady in the bar was very professional even when an obnoxious guest was wrongly complaining to her

restaurant and bar in the lobby, very close to airport yet excellent soundproofing, great staff

having a sign saying order at the bar would be helpful

nice restaurant bar area to relax in

slow bar service

had food in the lounge bar in the evening, fish and chips were excellent

not up to the 5 star cleanness's , lamp shade was full of dust along with the top of the mini bar , a simple wipe with a cloth on this would make it not so visible , the spa facilities were

slight issue when eating in the bar is height of chairs makes eating a meal a little more awkward

the bar i found a bit depressing

very slight issues were spa not having a spa bath and the bar having a poor selection

was a crystalyte floor and grand entrance fit for a king, a piano in the bar which was actually furnished with the essential chairs that were amazing each a gold lion door

the bar area was cold

friendly bar staff and management. excellent service.

glasses at the bar, i had to change my glass at the bar 4 times due to lipstick stains on them, even after that it

george :/bar duties serving meals lori

the staff were very friendly, from reception , bar and spa areas

food, drinks, staff

uk, i love everything about it, room was incredible, staff are an absolute credit to the hotel, bar exceptional and spa facilities amazing, thats out 4th stay at the

ception bar and restaurant), hotel room was amazing and will definitely recommend and will also return

the location was ideal for where we needed to be, check-in was easy and friendly, bar staff and restaurant staff were great and food even better

room, bar and function room were excellent, staff were really friendly and the breakfast was lovely and

we weren’t able to try out the food because the bar was so busy,(sat night

breakfast excellent and the meals at the bar first class

we ate in the bar and the food was great

warmth to the decor, safe parking, pleasant staff, hot water for the massive bath and a beautiful bar and

bar and restaurant are high standard - quality of food, prices and service

staff where gr8 the food was excellent and the 24hr bar magnificent, and paul is a very good manager

the bar also has a great range of drinks and the cocktails were lovely

venue was excellent the breakfast was delicious bar staff and waitress staff were excellent

the food was excellent and the atmosphere in the local bar was great with live music

the staff, the location, the room, the breakfast additional comment the guy behind the bar tuesday night was great very friendly always had a smile on his

it has restaurant and bar with outdoor seating too

a lovely hotel, good food, bar , friendly staff

good was excellent and bar staff were very courteous

all staff from housekeeping to bar to reception were exceptionally friendly!

the accommodation, restaurant, and bar all clean and and very well organised leading to timely service

welcoming and nice clean room and nice bar facilities.

lovely hotel. great bar and restaurant and the staff are a credit to the place

staff were friendly, bar was good, breakfast was very good. parking on site.

breakfast and bar was lovely

at midnight i was awoken by the young party goers leaving or rather staying outside the reception bar area, the shouting and certainly the poor use of language was disappointing

the bar area and restaurant are fantastic

friendly staff, room great value for money & food/ bar was excellent

that was carrie's thought our stay, the restaurant and bar staff were equally so

clean and comfortable. really nice bar and restaurant. great breakfast. friendly team

it had everything we needed, and the bar and restaurant were top-notch

service couldnt be faulted even when took a trip to the bar at 4am

since the pub was very quiet, we got to talk to the two bar tenders for quite a while which was really nice

staff were good, especially the bar staff. rooms very comfortable. hotel itself was beautiful.

bar lounge was also very cosy and comfortable with great service once again

it would be lovely to see more choice for vegetarians on the bar menu.

of the duty manager, the reception staff i dealt with were all very friendly and helpful, the bar staff were both friendly and efficient

nice bar and restaurant

wine in the bar was very expensive but they were my only negatives

the tattle scones on the breakfast bar were very very tough.

bar food really

was nice lovely bar and grill & great facilities

feeling hotel, staff were excellent, on site bar has a good selection of drinks, and food is pretty good

the bar area is great, with a vast selection of food and drink options, and the buffet breakfast was

staff very friendly great bar great menu lovely food starbucks leisure facilities

breakfast and bar snacks also booked lounge was very good and staff member in lounge did an excellent job

the view, also the service at the bar was exceptional.

excellent location for hydro venue . hotel bar great vibes ud83dudc4c

nikos on reception was so lovely and christopher at the bar was great

caramel wafer, nice touch ud83eudd70, room service collection option is great, had a drink in bar while we waited, again, great service

well stocked bar with great selection of whiskies

female in the bar controls the whole place

excellent bar and restaurant

fabulous room, mini bar and snacks, comfy bed

great atmosphere bar with very knowledgeable

reception, bar & housekeeping staff all friendly and helpful 5*

staff pleasant and welcoming, clean room, bar and eating area well served by staff breakfast had good choices of hot and cold foods,

my husband didn't like the bar bill!

the bar was expensive as it cost £15 for 2 gin and tonics

the bar is set out very nice and very welcoming environment

member of staff at sky bar was a bit off when we asked if we could sit on couches and said they were all booked

skybar was great but would be even better if table service

rooftop bar has some great views

room was modern and very clean and comfortable shower was great and last but not least the sky bar was a nice touch to sit and enjoy a drink and watch the world go

bar service could have been better, but that's not a criticism

and the bar stayed

stay was magnificent the only downfall was the cafe and bar ect were not open

no soft drinks or mixers in the bar and no ice

beds very comfy roons big xxx staff excellent especially josh the bar tender xx

fact that there is a bar with small food selection is great too

didn t like that the bar and restaurant were closed on the days we stayed we were only notified a few days before our

that i didn't like it, but felt bar could have been better stocked e

restaurant and bar was very quiet

great bar down the road called the slope, which has a great choice of home made food too

a bar within the hotel

location is great close to bar and gardens

a little disappointed in the food bar below the hotel

quite noisy from the bar across the street and a lot of traffic

went to bar next door - never consumed alcohol but soft drinks were good

lack of supplies in room. no glasses or bar of soap.

check in reception staff bar staff very helpful very clean rooms nice touch with a welcome

very close to secc. great atmosphere. lived the foer and bar area.

staff at the bar and front desk were extremely patient and kind, dealing very well with people who had had too

clean and comfortable - great selection of breakfast options-hot and cold snacks available at bar after concerts- lovely open plan area - dog friendly as well - second time at this hotel with

we had hot food from the snack menu which didn't look too promising but the barbecue chicken, mozzarella sticks & dirty wedges were all really delicious

very quirky with the record player and the bar open till midnight

facilities had a bar but you couldn’t order a drink from it - you were required to buy an entire bottle of spirits

the reality was a selection of processed food, bar a bowl of fruit

very modern and clean. quiet location. great choice for breakfast.

breakfast was continental which suits me but a few hot items would have been nice as my hubby loves

also the bar was opened late and all drinks were chilled

and great value for money, parking was plentiful and staff were friendly, also has a 24hr snack bar with drinks to hang out after closing time

the breakfast bar was also good if you wanted a light snack to start the day - free coffee and tea too

24 hour bar and nice rooms for a cheap price. our go to location whenever visiting glasgow

trendy appearance is very nice and plenty food places to hand with a fantastic sports bar directly opposite hotel

nice bar area

and the bar especially the front area where you have an excellent view of the street and can people

at this hotel on a few occasions, the reception staff was very welcoming, and very helpful, the bar area the staff the were also very kind, especiallythomas always serves with a smileud83dude01

the staff in the bar especially thomas and his boss they made us laugh all night

bar staff very good and chatty

lovely modern room and very kind staff. the bar was cosy for us too.

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

bar was beautiful and room perfect

staff room bar location all fab fir our needs

very nice staff and cozy bar which also served breakfast

bar has good selection and no problem getting table at restaurant

big spacious rooms, access to gym and pool. bar open till later

bar staff had no knowledge of bus routes and front desk didn't seem confident either

did not use the kitchen faculties or the bar as we were out the whole time, we did use the swimming pool, sauna, steam room and the jacuzzi,

the wait for lunch and bar service was a little slow.

lovely wee bar next door that serves nice food

lack of a lift and bar facilities.

didn't use bar in hotel but looked welcoming from outside nicely lit up at night

not much! fridge in the room would have been useful as there’s no bar at the hotel.

my room was above a bar so could hear a lot of chatter but it got quiet by midnight

our expectations and were all so friendly and helpful (extra shoutout to alistair and the bar team (+) very comfortable bar area with great food, not too expensive (+) the bar is reasonably priced and all in all its a great value for money hotel with really pleasant (+)thank u to ashley and livy on reception also thank you to gemma on the bar the facilities staff and restaurant staff (+) the rooms were large, the place felt homely, the bar was reasonably priced and the leisure facilities were free

the room service was prompt and the wifi was great.

the hotel was clean, very pleasant to be in and had an excellent pool facility

wifi not great but everything else great

was working on a project in my room, and wanted to use room service i was unable to due to not having credit on my room, i feel it would be beneficial to

was amazing bar was not to expensive the breakfast was to die for something for everyone

but the food and service in the bar was excellent

the bar was very cosy and welcoming

staff were really helpful, bar area was lovely and comfortable, room was spotless, and the breakfast

breakfast was very good a good selection of food. bar service was excellent

the bar had good option of drink available

staff special mention to darren at the bar and restaurant and with his team

room was a great size with large beds, drinks in the bar were lovely!

lots of seating areas in bar area

selection in tea and coffee bar in room would have been nice, we only had decaf

the bar lacked atmosphere and poor choice of beers on tap

& bar closed especially @weekend was to wet to go to a bar or restaurant outside if had bar opened

in with smiles from the staff, very welcoming and patient, answered all questions and even opened bar so we could have drinks, rooms were fantastic bathrooms had baths and showers, room was

the bar closed early

the bar and restaurant weren’t open

the bar and the leisure facilities weren t open at the time of our stay because they were being

unable to get our drinks without going to the bar ourselves and ordering them

criticism is that there was no hand wash and only one small bar of soap

location and tidy hotel nice bar and restaurant. staff friendly.

no room service or vending machines

the 24 hour bar and the pool table, staff were nice and rooms were good

excellent central location. great bar and beer.

the breakfast was stellar and both the restaurant and 24 hour bar where very very nice

everything was clean, the breakfast was yummy and there was a nice bar downstairs

i especially like the bar area

central location for a great rock bar (slouch) and near to gig location the (+) very pleasant little bar with exceptionally helpful staff (+) bar open after we came back from theatre (-)beer selection in the bar could have been better. (+) the short walk to sauchiehall st we didn't mind, the 24hr bar and pool table were handy and utilised by us (+) the 24 hour restaurant and bar was also great if we got hungry (+) the bar didn't close so we could socialise when we got in (-) we especially liked the reception and bar area, the provision of snacks and the little touches , candles on the tables and general (-) access to the bar whilst we waited for coach parties to go up kept us calm

had room service deliver a pizza at 3am and it was best pizza i have ever tried

had a large amount of luggage as we were travelling on an extended trip with golf clubs etc

excellent value for money. nice and clean. wifi is very good.

lack of fridge and no room service / no food available later at night.

staff were so warm and friendly and it had a cracking bar where you could start or end your night which was so relaxing

comfortable, beautiful décor, free mini bar (non-alcoholic), room fully equipped, nice bar area to

the music by the bar in the evening could be mixed.

very comfortable room and bed. pleasant lounge and bar staff.

spacious room, excellent wi-fi, excellent air conditioning, elevator, good lighting, mini bar included in the room cost, varied and tasty

the girl who served us in the bar and brought our room service up was so lovely and chatty

was quiet and comfortable and came with so many things i wasn't expecting coffee machine, mini bar etc the bath was so deep and you could control the water temperature to be perfect

lovely quiet bar downstairs

very nice staff , didn t have a meal but bar lovely , room lovely

spacious room and staff superb, especially helpful with our blind dog service in bar a little slow as only one staff member on duty for a busy bar on a sunday evening; but he was

the buffet breakfast was exceptional and the bar and lounge area is spacious and comfortable

bar staff were happy to let our group have drinks and play pool until 12 o clock without any

rry i never remember names)

ur loss) i only had 1 glass of wine and a small glass of

dn t catch a name) was amazing

modern & clean hotel with attentive and friendly staff across all areas including reception, bar and restaurant

great staff, decor and chilled bar area. room was great too with a really comfy bed.

clean, minimal, on-site bar and restaurant which was excellent good location.

sofa on left hand side of bar area opposite windows wasnt that comfy imo

the bar is absolutely top-notch in every way

facing central train station within easy walking distance of george square, tour buses, shops bars and restaurants staff extremely polite and helpful restaurant and bar vega on 7th floor

the bar upstairs was lovely also, albeit slightly pricey

the cocktail bar upstairs was great and the disco elevator to go up was an added bonus

bowling and bar at vega was great

but at night the vega bar and wspoons had coffee machine switched off

everything, especially the main bar area .

good bar area

of the hotel including the glass lifts from which we could clearly see where the restaurant and bar were and what floor we were on

the layout was really good and the bar area was very relaxing

would have loved to experience the hotel facilities, the bar , restaurants, atmosphere under normal circumstances so there was nothing i didn’t like that

the bar and the reception area are also lovely

bar was an excellent bar except they didnt do draft beers only bottles/cans which i can sit in the

great hotel bar - atmosphere and good people

room was great, and the bar service was very good at handling my request for ginger slices for my gf who was having stomach

the bar and restaurant location

just a brilliant hotel .. outstanding room, bar and dining experience.

we had breakfast which was delicious and food and drinks in the bar which were also very good

all the staff from front of house, concierge, bar and restaurant staff professional and polite friendly, valet parking so no hassle

staff keep the hotel spotless, spa staff are lovely and also the staff in the restaurant and bar are very polite and do their utmost to serve anything you ask

from checking in to the bar staff to the staff at breakfast

reception and bar area classy. breakfast was amazing and omelette chef so happy in the morning.

bar service was great

to the executive lounge and we were given vouchers for a house drink each, a coffee from the bar each and 10% off of our food bill in the restaurant

can walk to many sights and restaurants or just pop downstairs and either catch a drink at the bar or a meal at the restaurant

the staff at check-in, breakfast, and the bar were very friendly and so helpful

the rooms were well-maintained, and the bar downstairs was a great spot for late-night drinks

the staff on reception were very friendly and welcoming and the bar area looked clean and modern

great restaurant and bar options all around

location. 24hr service bar in lobby

bar was open till after 3am for guests

very good service. room excellent. bar staff very helpful

modern great bar nice food

the bar was a lovely feature!

good bar and restaurant

bar area very relaxing

excellent hotel. staff were really professional and friendly. champagne bar a highlight

if anything, it could do with another bar area as it's very popular due to the tasty drinks and lovely location

tha bar area was tastefully decorated yet still cosy

beautiful building, friendliest staff, great wee bar and super menu

the bar closed at midnight

staff particularly, the cleanliness of the whole hotel, the quietness at night, the breakfast and bar food

limited bar menu served to your room, but understandable during lockdown and good options for breakfast

restaurant and bar areas were of high standard

excellent friendly staff. reasonably prices 24 hour bar onsite. central location

pretty place, loved the bar with food service 24-7 downstairs, everyone was very very nice, very clean everywhere, loved

bar downstairs

the beer in the attached bar was excellent. staff were very friendly and accommodating.

bar was well stocked and staff were always happy to help

bar is slightly limited in what drinks are available and is the higher price end of the scale but

i found a hairdryer an iron even an xl large tower, a coffee machine whith all the extras mini bar very carefully organized and the bed was so comfortable

the prices in the bar where very expensive

bar staff great, restaurant had good food and again lovely staff, breakfast was limited due but

i nearly got an electric shock in my room and my sons 1000 canada goose jacket was stole from bar reception staff couldn t care less

pool facilities , bar facilities

pool and sauna steam room amazing the bar atmosphere was amazing will definitely be back

the reception staff were so friendly, the bar staff in the afternoon were lovely.

food and drinks at the bar are great as well and topped off with a cracking breakfast

only difficulty was saturday night, bar across from our room was very noisy, people and music loud

downfall was my kettle didn’t work :( still got help from the staff and tea from the bar so not a

lovely, inviting bar area