bathroom outdated bar staff was rude

the bistro or the bar was not open

the lobby was super nice, so was the rooms and bar area.

hoping coffee bar can reopen after covid ud83dudc4d

they did not disclose the hours of operation for the bistro bar on their website

the bar in the lobby, great service

and ofcourse it was different as bar and restaurant open

is brand new ,was awsome had a nice bar in lobby , location to restsurants & shops within the hotel doorsteps was an added bonus did

daniel at the front desk ensured we had a room with a nice view of the courtyard, the bar in the lobby was super cute, and we were just a short walk from several bars and restaurants

the bar man was friendly and welcoming

the only recommendation is to have lower lighting in bar area and make it a little cozier.

maybe some snacks on the bar. enjoyed the bar area and staff was great!

stay there before familiar with most of it, nightcap bar ice is convenient bed is great.

free coffee and fruit or a granola bar would have been nice

the pool was too small and no chairs

tv didn’t work no bar no water in rooms no omelette station . breakfast was awful

very clean, free morning breakfast, hotel bar until 10pm

the bar area was managed by a very able person , he was excellent and had a lot of work to do

hotel bar open until 10pm

‘restaurant’ on the website is really just 5 options from the bar

friendly game area but to close to bar area

the room was nice, the view was everything. open bar was lovely to we really enjoy ourselves

the bar could use a signature drink, but it had some nice local brews and a full availability of liquor

the bar and lobby were beautiful

pool table and bar in the lounge area are great features

only thing we had a problem with was the bar not being open

the bar was an added plus

off food at the bar early

the bar was nice

wasn't reason we went but bar wasn't opened when they said it would

the bar was a little slow during lunch but overall good

well run, sal, gina and derrick in the galleria resturaunt and bar are over the

the gallery bar at night was fun

the housekeeping staff is most excellent and bar & wait staff, valet and front staff could not be improved on

the staff were excellent at front desk and bar

no hot breakfast only three slim choices, very poor and not work the money

think there could be a better assortment of breakfast items

breakfast selections were very limited, and there was no juice in the machine

rooms we were told all the rooms were like that because of the heat just poor service and the breakfast even had flys and wasn’t good at

breakfast could offer more

the bar and no continental breakfast

loved everything it’s clean friendly staff very relaxing upscale bar indoor pool lots of things to do right in the hotel, i will be back

the restaurant and bar were very nice

liked the property and the young lady at the bar who had chase step aside so the she could accommodate my reservation from a month in advance

1 tiny bar of soap,no type of shampoos,and no waste basket in the shower area

exceptional location and breakfast

d coffee bar had great service

o)

roof top bar great,location great....you can walk to steak 48....niccceee!!!!

staff was beyond outstanding from the kind and always friendly checkin staff to the bar staff and restaurant staff on the second floor

rooftop bar was an awesome place to hang out and have drinks with my girlfriend.

my car for the weekend in the parking deck and enjoyed what the hotel had to offer from the bar downstairs and live music it was all amazing

the location was great, and the staff was very friendly. went to the bar and she was amazing.

open bar and fire place

the bar and sitting areas were nice

was amazing , spacious very clean rooms, lobby was beautiful, also had a bar and restaurant

hotel employee behind the bar was incredible and made a truly outstanding

the bar closed early.

bed was soft, the room was spacious, the fire pit by the pool was beautiful,the drinks were delicious, and the staff was amazing

the gym looked nice although i didn't use it

the hotel bar was lively

the snack bar on property is very small and doesn’t offer enough choices, especially considering the

breakfast was not was not free unlike i thought it was that little bar on the side was not a real breakfast

the bar closes to early

the hotel bar was convenient

our second night we sat at the bar and had phenomenal conversations with deja (hope i spelled that right) and vaughn (hope i

discovered there was breakfast at the bar the next morning but it was just kind of bare

roof top bar lovely

nice rooftop bar nice staff

we also loved the roof top bar the cordial

location is great. nice bar and outside area.

there was only one ice machine on the first floor. the bar and the restaurants were closed.

no separate coffee bar in lobby, had to wait in long line to purchase coffee

staff at the bar to noisy and could be better. beside that everything ok.

with covid, restaurant and bar weren t open.

food and bar was great

second, the bar and the restaurant are the same place

staff was outstanding and bar /refreshment venue was open late

rooms, excellent staff, food onsite, bar and a pool and health club all make this my favorite stay in charlotte

staff were friendly, room was very nice, bed was comfortable, and the bar was nice.

location was great. service at front beak and bar outstanding.

great location, great staff, and great hotel with a great bar ud83dudc4d

drinks from the bar were exceptional

the hotel restaurant and bar are great

and i love that they had a bar and restaurant downstairs

the bar was closed so we had to get in our car and drive off premises just to get a coke

modern, great layout, quiet. bar and breakfast. parking was easy.

had appetizers in the bar and breakfast the next morning

wife and had a wonderful time in the bar area on saturday afternoon/early evening

food we ordered at the bar was mediocre

staff was very rude we asked the bar for some limes and they told us they dony have any but when i asked for the manager now they

i like the set up of the room. the bar was nice. the vibe in the lobby was nice.

a bit in need of that same updating, and these days, it is always a good idea to put a grab bar in the

as such was in a convinient location - not noisy - had a bar and light dinners were available on site - staff was nice and supportive - rooms were clean -

fireplace didn’t work and no wine bar in the evening which wasn’t advertised

breakfast bar had plenty to choose from

well appointed rooms, welcoming and accommodating reception staff and a great bar lady , alisa.

entire staff from the front desk to restaurant & bar were extremely professional and friendly

we ate at the bar because jay the bartender was wonderful to chat with after a long drive from florida

bar was very convenient and the location was great

excellent breakfast in the lovely dining area.

no elevator. breakfast was ok. no modern plug ins for electronics.

breakfast was delicious in a beautiful dining room

friendly staff. great breakfast and location.

cost of candy bar or pack of crackers was $4. crazy!

rooftop bar oools was amazing and rom was clean

the beds were heaven. the rooftop bar is very nice!

the bar area was nice and clean

the whole rooftop bar should've been open and not sectioned off.

the lady at the bar was great with recommending drink choices

the breakfast bar was out of a lot of products, but that was shipping issues

nice staff and pool also liked the bar onsite

the breakfast bar was very good, with all the choices available if you left hungry it was your own fault

the restaurant and bar area was very nice and breakfast had a lot of selections the rooms were very clean and the beds

always clean and love the bar and bartenders

the bar closed much earlier than scheduled and i wanted to watch the game at the bar.

very clean, pool available, friendly staff, bar for longer bar for pool , restaurant on site

balcony view was amazing, lobby area and bar are nice

loved the restaurant and bar on site and pool area making it very relaxing to sit outside and just

the restaurant and bar were delicious

the rooftop bar and pool/gym were closed

the amenities were great, the rooftop bar & the restaurant

the rooftop bar has the best view and they are so accommodating

dining and bar on the first floor.

the bar was nice, the staff was friendly

restaurant and bar on site was great as well

very slippery shower floor, i have a very bad back and honestly had to hold the shower grab bar so i didn't fall down

it was comfortable. quiet most of the time unless people are at the bar then it could be rowdy.

a note at check-in explaining available food and bar services would be nice.

i also liked that there was a small snack bar located in the lobby

pool was in an inner courtyard, which helped it be more relaxing (away from parking, road noise)

there was a balcony overlooking the pool

the swimming pool was nice and clean

everything it offered pool, restaurant customer service

the breakfast bar was fantastic everyone was helpful n customer service is great

i didn't get to eat breakfast but the bar looked good.

the breakfast bar was delicious,fruits were fresh and room

i've had more variety at the breakfast bar at less expensive hotels.

staff was amazing the bar makes great drinks! the breakfast was good too!

the breakfast and mini bar is expectional

burgers we got our night of arrival by the bar were terrible with 1 dry over cooked burger patty, a little cheese & packets of condiments

roof top bar restaurant . complimentary breakfast.

rooms were nice and the bar stayed open until 2am

easy to get into very good breakfast and the drinks at the bar were excellant

the restaurant and bar were closed for the entire day! the pool was also closed

and the bar area is good and bar tender is nice

that the bar wasnt open

i think they could do better with the food scene and the prices at the bar we’re kinda high

i liked how i went to the bar and they had non alcoholic drinks that i could drink being pregnant

bar closes at 11pm on monday night football, should be open until at least 2am

ready to please, to the convenient location, the nicely appointed suites, the breakfast, the bar and most of all the overall friendly atmosphere

loved their 5pm to 6:30 reception in the bar with free drinks and snacks

the location and the bar experience

even in the bar while we were trying to watch a playoff game it kept going

the breakfast was super fresh and the bar was a nice touch, too

friendliest staff ever! beautiful room and bar area too.

i didn’t like they close the bar too early.

i didn't have to leave the room for food because they had a bar and grill

the bar and restaurant serve amazing specialty cocktails and excellent food

bar staff and the overnight hostess were great

great vibe, bar scene

the decor is an upscale funky that fit our esthetic and the hotel bar has an outdoor glassed in area that had a lovely view of the city

not aware that the bar served food bc the site does not say that and the room did not have a microwave or mini fridge

lady at the breakfast bar was very courteous and professional

bar was closed on sunday inside rather it would be open for guest or mention not open on sunday was

everything was nice. the location, the staff, and even the bar workers was super amazing ♥️

i wish the breakfast was open later and the bar as well

the bar was fun - good food and drinks

a bar menu posted without any alcohol or a liquor license

booked this hotel thinking it had a bar at the bistro

friendly and helpful staff, at the reception, at the bar and housekeeping, very good breakfast, very clean( overall a 10 ) we've extended by two

the room..dinner at the bistro and bar was nice

loved the inside set up with bar grill with nice comfortable lounge area

the staff working the restaurant and bar were always very delightful

the lights on the tree out front were beautiful and the staff at the bar were great and the walk to the stadium and dinner were very short

great bar staff.

and comfortable room, nice bar and restaurant, welcoming staff, gym facilities at ymca excellent

location was awesome. breakfast was great. bar was excellent. softest bed i've ever slept in

the restaurant and bar in the hotel are

rooms, outstanding water pressure, great restaurant, next door to concert venue and bar district

they have a starbucks cafe inside, restaurant and bar which was convenient

the extremely loud music coming from the bar or bars next door.

the tv could use a sound bar or some speakers

make sure plenty breakfast bar was well stocked. replace items as they run out.

the drinks at the bar were bomb !! cleanliness of room.

bar on the 22nd floor was booked up and we couldn’t get in

super convenient for walking to shops, restaurants and many rooftop bars

the rooftop bar was closed after the concert which was disappointing

staff was great,katelyn and benzel and the manager was great mark at the bar was very

rooftop bar was beautiful, even on a rainy night

the rooftop bar was amazing and the location was everything definitely will return

the roof top bar was great for pictures

location, clean, up to date, there’s a neat rooftop bar on the 22nd floor

the food at the bar was great, and the breakfast on the 2nd floor was very good, no complaints, except for turkey

the bar downstairs was nice too, and the bartender had great recommendations

i didn’t get an opportunity to go to the bar area, but it looked like a nice atmosphere

the bar wasn't available due to an event.

nice bar area