the bar in the lobby area has great entertainment & hibiscus restaurant was so accommodating to our big

the bar made a lot of noise at night

the bar on the gorund floor was outstanding with great staff and good food and drinks

also, the bar by the pool is not open at the same hour the pool is

bcuz the appetizers come from the bar or some wierd explanation

decent room, quite large with 2 big beds, ok bar and restaurant in the hotel

- the staff from w5 bar attached at the hotel is very good, the waitress is very useful and very kindly

the location is centric close to all and the bar with music at night is a plus

i did not eat at the hotel or go to the bar but over all the hotel is very clean and super comfortable

comfortable rooms, nice bar and restaurant, very walkable area

breakfast is served very morning from 6:30 to 7:30

breakfast was good

quiet spacious room with all restaurant / bar facilities

bar area could have been better

the restaurant and bar areas are decorated in an eclectic contemporary style while the historic parts of the hotel

has a lovely bar by the pool and common areas

the hotel has its own restaurant and bar service which was nice

food in the sports bar very disappointing.

mini bar was not cold.

excellent room service, 3 resturaunts and a bar in the hotel. friendly and obliging staff.

prices are quite expensive at the bar and the pool bar.

the fajita bar is the best!

wonderful bar n restaurant

quiet, great breakfast buffet, allowed early check in, called massage therapist for me.

common in guatemala to just give a bar of soap, but from a 4* hotel would have preferred shower gel, especially as nowhere in the

location is perfect, next to the best dining, shopping and bar area in guat city

like the restaurant in the lobby friendly staff and the breakfast bar so good, staff wearing guatemalan clothes makes you feel like you are in guatemala

gym is very small and very old equipment

great location, clean rooms, and the staff was really helpful with my needs of doing laundry.

liked the comfort of the bed, the service was great and the mojitos in the lobby bar was good as well

everything: location, amenities, cleanliness, staff, the bar & restaurant!

wonderful staff! bar staff gave my husband some recommendations about other

no mini bar fridge

no bar at the rooftop, would be nice!

are a little too small , need a full bar that way the guests can enjoy a few cocktails and socialize with another

bar was closed all day sunday

building with a booking six months in advance they gave me the closest room to a very loud bar across the street

no coffee shop or bar in the hotel

lady member of staff who worked at the bar on the evening of our staff was exceptional

middle of an area where you can find anything from food to shopping lovely dance evenings in the bar

i m assuming it s from the mini bar in the room

relocation, clean facilities, great restaurant bar present

loved the pool and gym

breakfast and convenient location from flying in to the city easy check in and friendly staff pool and gym are a great

stay - great hotel, lovely rooftop bar and pool/gym area

the rooftop pool and bar are beautiful and the service on point

very fine food in all restaurants and bars

roof top pool and the bar is the gem

was great - loved the decor, the breakfast and everything

the staff was polite and friendly, the beds were comfortable and they served good breakfast

strong

t door locks) breakfast so bad, for that price i can get something better

all using the same restroom, no hot water to take shower, not private room

like this place, there is everything you need, good bed, quiet room, breakfast

room was dirty... room service menu limite . and breakfast bar alwas cold food

nice having a cafe and bar in the lobby

one member of staff lady at the blu bar near the swimming pool was rude we told the manager and they sent us a gift to our room of

don t have a bar at the pool, so we didn t enjoy it

heated pool and jacuzzi 24 hrs

order a shot of rum which in theory costs $10 as the bar tender said, however in the check out the price charged was $20

music in the bar is way too loud.

friendly waitresses at the bar & waiters at the restaurant.

spacious and comfortable suite. welcoming staff. delicious bar food. close to the airport.

when u get an executive room with all they have to offer example they said you could go to bar and have a drink of your choice not so they give you only what they are,assigned in the bar

many things, go and eat at the taco place 2 doors down, bonus they are open till 4am and have a bar for the traveling folks who get in late and still want to have a drink

was definitely noisy from the neighbouring bar on saturday night but sunday was quiet

some noise from a bar a

the only issue we had is that there is a bar down the street and on the weekends they play music that you can hear

music from the bar down the street was very loud and could be heard in the room

breakfast really good

wifi signal was good

we liked the location and the secure parking lot was a big plus.

room had mold, no ac or wifi as advertised

wifi passwords not found anywhere

along with all this, we also had to park the vehicle in a separate parking garage even though there was plenty of room in the main parking area

location is really nice, they have a rooftop bar and restaurant with nice views of cayalá and other parts of the city

check-in area / restaurant & bar on the sixth floor are very nice, with amazing views (although confusing to get to)

only the bar restaurant area was good

they also included omelets and any type of coffee in their breakfast buffet

very beautiful, feels like you're in europe. very high end, great breakfast, great bedding.

the restaurant and the bar are very

redtorant buffet price wasto high and the bar price is to high

the food at least for breakfast was good, lunch and dinner was another story, also the bar was about of mixers for cocktails and the room the air a was broken

pool area lacks maintenance

the gardens, gym, pool and restaurants

had an incredible experience at le suisse spa

very strange for a spa hotel

spa facilities are great (when they're switched on)

the facilities are good, nice looking buildings, great swimming pools to have fun with you kids.

comfortable place to stay,we booked 2 nights ,also we bought thermal spa and hotel gave for us discounts ,we had dinners in the restaurant and food was delicious ,staff

breakfast was good enough. personnel was great. location was awesome.

didn t bother me too much but kind of clashes with the tranquil spa and hotel

the pool and hot tub were lovely and warm