have stay before close to highway and shipping centers also lots of restaurants the bar at the lobby was very affordable and breakfast was quick and good and

of the evening bar and wait staff were surly and just not hospitable

the bar food was average to good, when a menu item was available

good staff and a bar and food in the same place

restaurant or room service needed, the bar has a nice bartender but a short supply

breakfast staff and who ever attended me at the bar makes me feel special

is clean, staff so friendly, bar pretty quiet, breakfast is not bad at all, pools are also good and clean

the lobby, restaurant and bar looked really nice

cute bar and pizza restaurant

they pool was super nice, both kids and adults

a bar and snack in the pool area

food was great at there restarant also at there bar great prices

location : bar main highway, pricing, parking and close proximity to el buen cafe — location near walmart,

sadly because of the corona virus i wasn't able to enjoy the pool much :(

the laundry area was dirty and trash inside and around the facility

the setting is beautiful. the grounds and the pool were lovely. the staff were friendly.

would have liked a restaurant in the facility, besides the pool bar eatery

the food at the beach bar was great and the staff superb

the access to the beach was my favorite part and the food at the bar was delicious

was perfect & the staff was all nice & professional from housekeeping to fd to the bar staff

great bar with a view

staff at pool bar was not very friendly.

great staff. great service from front desk to pool bar to restaurant.

pool and bar area-amazing

some of the outdoor staff at the bar were not pleasant

staff at the bar on the resort were very rude to the people who weren't from puerto rico

second note, the breakfast restaurant was furnished with bar high chairs it's not kids or senior friendly to use these tall chairs and tables during

food and the staff a lola's bar and restaurant!!

location parking helpful staff esp in bar and restaurant

no disc jokey on the evenings to invite guest to stay and use the bar as well as the casino

having breakfast at the coffee bar was excellent

the bar was closed on saturday night and no breakfast open

no safety bar in tub

the bar staff service was faster in every moment

this is located at the center of ponce so very accessible to many place such as bar and restaurant

of may 2019, renovations still in process and the elevator does not work and roof bar is closed

main bar and music

good breakfast- great rooftop bar and pool. clean room. lobby was fun.

us no closet, just a bar that was so high that we did not reach

really don't have to go out, there's music in the lobby, live music at hr cafe and on the rooftop bar with ,great view at the top also

staff at the breakfast bar was amazing. the food was ok, but not the best.

pool bar was closed and pool was full of dead and alive bees

and the bar was closed the whole week

favorite was the bar at the pool where they have food and drinks now with the hammock and nice scenery i did not

the staff and pool side bar was incredible

breakfast, i liked the fact that there was a mini bar and you could order something to snack in

all staff was excellent and very accommodating. food and bar service good.

the property is well taken care of, the pool area and bar is amazing.

k for a parking ticket drink from him) at the bohio bar and pool area took great care of us

one suggestion- upon arrival we were told we could get lunch downstairs, i wish we knew the bar area was open for meals all day so we could get bar/grilled food

the bar and food were also good

however, the same date of my checkout, they call me to return me an expense from the bar that i had during my stay in the hotel

and bar close early even on weekends

food & bar in hotel were expensive and basic

delay in upgrade of the bar and dining area

restaurant and bar hours.

room. a bit far from bar and restaurant.

no bar no restaurant no small fridge in the room

the bar and restaurant were not open as advertised

can party all nite by the family oriented pool says the bar tender (jonathan)

bar is not open past 10pm

had dinner at the hotel bar later in the evening that was excellent

bar manager was not helpful, he wasn t rude, but he wasn t helpful

food and bar average

the 24 hour fruit and coffee/ tea bar is now only open during the day.

excellent service, luxury at it finest and hotel employee at the bar restaurant was unbelievable

you can watch them make everything if you sit at the bar

the bar staff super friendly

bar/restaurant was closed on monday & tuesday and we were not aware of that until we went down for

the bar will be a great touch & the gym is great

no bar on the rooftop. loud during the middle of the night on weekends, but that was expected.

great rooftop bar with awesome small plates.

it’s close to everything, and there’s a beautiful rooftop bar with the best views

the rooftop bar was a definite bonus

bar played music pretty loud into the night

great people, great room, great roof bar with view and a great location in old san juan

rooftop bar and grill has excellent food and a good view

the rooftop restaurant and bar was a wonderful place to go to overlook the city i accidentally forgot a pair of pants in our

cruises in port, we could not get a seat for dinner time, although we could have hung out at the bar later in the evening we chose not to

first night was a bit noisy, just some drunk people from a bar few building away, but all together it was

roof top bar was excellent. staff was great!

there are a lot of stairs, so keep that in mind and the free rum drinks at the bar are amazing

i loved the open bar and the flexibility of being open 24 hours

  open bar was a nice

staff was very friendly and the 24 hour open bar was nice

staff service above and beyond ud83dudc4d nice location and the open bar was a blast

corner room across the piano bar music

the open bar was very good and the staff was super helpful. the rooftop is very underrated.

the bar was the cherry on top

plus the rooms were comfy, location is perfect, open bar is incredible

incredible staff and service, open bar was a nice plus, beautiful rooftop bar

the breakfast bar was beautiful, and the servers were very good

what an improvement, room was fantastic, bar area great

also, the scrambled eggs on the breakfast bar were the worst that we've ever had

the drinks at the bar are amazing as we’ll get the passion and spice cocktail, thank me later

decor, staff, tterrace bar overlooking the bay

rooftop bar was a little noisy

rooftop bar and restaurant was one of the best in area

superb rooftop bar and buzzy coffee bar on the ground floor, with restaurant

the rooftop bar and restaurant overlooked old san juan, and from the top, you could see fort san christobal and

very convenient to all amenities, rooftop bar was lovely for our pre-concert drinks

the location is was walking distance from the festival sound of puerto rico, local restaurants, bars and shops

the facilities were beautiful and the pool area is really nice; the rooms were huge and very comfortable; and location was great too

the pool is clean and not too warm, even in the summer

to the beach and the city old town i like to vibe of the area had a small pool which was okay, good

the pool area had an event with a dj in place one night had an amazing time with drinks available in

the bartenders from the wxyz bar were great, quick, and very friendly

the bar they asked my room number but never asked if i wanted to be charged to my room for my drinks

restaurants in walking distance pool area is really nice with bar and food beach is 18 minutes away walking or a uber is about 5

the hotel bar and restaurant offer great meals and drinks; breakfast is very tasty and good

food and drinks at the wxyz bar was lovely as well

people and de server at the pool bar gustavo he was so professional and nice , he was ourr server for the 2 days a very good guy

i liked that there was a coffee bar downstairs

pool bar hours

i wish we got to experience the pool ud83dude14 they was cleaning it and the bar so we had to use the a loft pool but everything else was wonderful

breakfast was excellent , restaurant and bar also excelent good food and outstanding customer

i loved the bar area and breakfast and the way that you can order food all the way up until 10 pm

the breakfast bar i paid for wasn't worth it at all. never again

the pool bar was excellent

and the bar tender carlos was amazing and absolutely the best

the swimming pool area was very nice area to relax, the had a bar and music playing, it made the stay a much better experience

(we enjoyed the bar and food at the hyatt place also

the bar had great service and the inside/outside seating was beautiful

the only other thing was the coffee bar didn't open until after 4pm due to staffing issues

their bar had random open and closed times and a little expensive

hotel bar did not have food every day and the times they served food were odd and did not match what was

the service was excellent. the rooftop bar was amazing.

from the moment i arrived, javier at the bar was the best

spectacular views from the rooftop bar area

roof top bar and grill

breakfast was very delicious and very accurate on the time given

bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning

i did not eat in the restaurant so can not comment about the food or that staff, but the lobby bar was attractive

side and the patio), and live piano on thursday night was fun and invited

the place, the bar down stairs and the roof top bar as well

the bar in the hotel is amazing

restaurant or bar not open

and bar were excellent, friendly staff, a little high price on the octopus which was excellent and

not the hotel's fault, but the area is very noisy. i believe there was a bar beside the hotel.

the restaurant bar at the lobby

great crew, awesome restaurant.. bar was great too

favorite part of the hotel was the swim up bar & the slide

wish the bar on the main level was open more ambiance and music

room view, comfort, pool & bar pool, it's location, and pick up for excursions.

access to the pools, bar in pool. overall, was impressed in the quality of room.

there were a private beach and one swimming pool with a bar in it, another pool with salt water, a jacuzzi

the door getting stuck was a fire hazard, the toilet barely flushing was another issue

hotel is in a good location within walking distance to several restaurants, bars and shopping

location and ambience at the bar on the weekends.

the door getting stuck was a fire hazard, the toilet barely flushing was another issue

there as also a bar in the pool

the pool and pool bar were great

were extremely comfortable, the distance of the beach was exceptional, and the pool and poolside bar are fun and convenient

of the pool was great, as well as the pool bar staff were extremely helpful

bar was only open until 6pm

property is perfectly located, neat spaces, have a good bar and infinite pool to enjoy this part of the city

the staff at the pool, the pool bar and restaurant were excellent.

and professional and the rooms are very comfortable, the linen is of good quality and the mini bar was stocked well

the mini bar is fully stocked, the rooms are clean and beautiful

for a the infinity pool bar was the best

i understand it's a 5 star hotel, but would like to have the convenience of affordable bar food at least

staff at the poolside bar and grill were the best

the pool bar employees service wasn’t top tier

the breakfast buffet is super yummy and the drinks at the bar with juan are so good

staff at the pool bar were not very friendly

lobby area and bar very festive and inviting

rooms were clean and staff from the desk to the bar were friendly and accommodating

beachfront location & the restaurant & bar was absolutely breath taking

location, private chairs and umbrellas for hotel guests, great bar and brunch, rooms are small but beds are comfortable

located on the beach. awesome restaurant and bar with ocean view.

beach the bar bartender awesome can’t wait go back

nice bar downstairs, gym, coffee shop, helpful staff

be cleaned on wednesday the day before check out, there was no toilet paper, no extra towels, no bar soap, no vacuuming and no surface cleaning done to my room as they did before

location and have a connection to the nice restaurant and bar ,,parking has a extra fee a decide parking around the building but location in great you just

the choco cortes bar in the lobby was a great recommendation

pool is small and there were no stocked mini bars

olvin at the beach cabana rentals, and sergio at the beach bar were exceptional

, we couldn t really enjoy the hot tub there was nothing but kids hanging in it and around the bar area nothing but kids playing around and sitting on the bar chairs

the staff at the bar by the pool were amazing and very friendly

the swim up bar was great

bar in main lobby and poolside