the bar was lovely altough we didn't eat here so i can't rate the food

the guy on the bar on the saturday evening had no change in his till

also could do with a better bar very limited on

queens are undergoing refurbishments with the restaurant and bar facilities but with minimal

great bar with happy hour 2 a pint 5pm till

good location, lovely room, bar and restaurant were great

the food and atmosphere in the bar are just great, specially after a hard day's work

whole place is just great, bar had such a lovely atmosphere, staff were very friendly, room was extremely clean, spacious and

the staff were so friendly and the venue had a really nice atmosphere in the bar and restaurant

great breakfast and a lively bar on an evening

the young lad in the bar welcomed me and showed me around. comfortable and clean

who checked me in behind the bar was lovely

staff were lovely and friendly. we had lunch in the bar and the food was excellent.

after a short walk we returned for last orders at the bar and the owner played some damian marley for us and a few others who had also been at the gig, a

location and friendly atmosphere, great to relax with a drink in the bar after a walk back from a crystal palace event

the manager was quick to resolve the issue and issued us with a 50% refund and a discount on our bar bill

best service ever thanks to manoj he is awesome excellent service on bar and breakfast from him

asif kindly attended to my needs on arrival as the bar was closed he kindly accommodated me as i asked for a double jameson & lemonade witch i enjoyed

the staff were professional and friendly, particularly manoj, who attended to us with bar service and again at breakfast

manor doing bar and chef i know sometimes it's needed and that day he was and did an amazing job

bar staff kept us waiting a long time, i know it was busy but a smile or an acknowledgement that

up about time bar stopped serving food, was not clear we could get room service delivered to

rooms were very spacious, the staff were very friendly and generous, the bar was nice and the hotel was very clean overall

are welcoming and attentive, rooms are spacious breakfast is wonderful, and i like the little bar area where you can have a

the barman on the bar overworked did a fantastic job of serving everybody as quickly as he could

location ideal, bar and staff great, room clean and bed comfy.

the residents bar was cosy and did good bar food

i arrived there was one member of staff on reception/ bar who had been clearly left on her own and was rushed off her feet

nice restaurant and bar but we did not use this facility

the overnight bar was always well-stocked

run down, shower door hanging off, shower hanging off, rude ignorant staff, no bar even though they advertise it and praise it on the website

com there no restaurant nor bar as was advertised on the site i could not wait for day light to get out never

head clamp to wall bar broken tv picture continually breaking up - even on mainstream channels although clean, most of

the shower had good pressure, the bed was clean and well made, room was clean, free parking, early check in, good location close to the centre of croydon

had amazing,perfect scotch eggs bar food

jess, who looked after the bar on saturday night was a most personable,

great bar too

location to station, bar restaurant downstairs and plenty nearby too.

everything except wifi

room had everything i needed, the bar had a great selection of beer and cider, food was good, and their backyard outdoor area was an

venue rooms very comfortable very clean with good standard toiletries great continental breakfast bar great atmosphere and good

nice bar area downstairs

food in the bar was also amazing

the bar menu has a great selection of foods for all dietary requirements

left my sunglasses on the couch in the bar area and rushed to get my taxi

spacious, clean, great reception, nice bar and lounge area

the restaurant and bar area also had a great atmosphere, perfect for winding down in the evening

lounge/ bar area rather cold.

great staff and enviorment. vey nice room and bar area etc. staff all very friendly.

in fact, all of the staff from the bar to the restaurant area were personable and bubbly which quickly made the place feel homely

bedrooms not affected by bar area downstairs

maybe it was a bit noisy from the bar when it's night. but it didn't affect my sleep.

also there is a nice bar and restaurant downstairs

fantastic fresh food, busy bar and

great rooms and prices lovely bar area and restaurant

the food and bar were lovely too

bar only carried crisps and nuts when the kitchen closed at 10pm

bar staff were equally very responsive

smart hotel lobby, with lounge, bar and restaurant

a bar and a hotel, nice atmosphere, kind people all around

food available was lovely, i especially recommend you try the thai menu, and the 10% off at the bar with your room key was a lovely added extra

bar and dining room downstairs

but had everything we needed for a 1 night stay , friendly staff and enjoyed a few drinks in the bar in the evening, would definitely stay

the bar staff couldn t have been better and my room was just what i needed

rooms were lovely and clean, the bar and dining area were lovely too

charging facilities and have not seen bar snack to buy placed in the rooms

lovely bar area and good atmosphere

toilets in the public bar area where not up to the standard elsewhere and the floor was flooded

people staying at the duke s head which is great ud83dudc4dud83cudffd we loved our room and the bar area , the staff where great and room service was tops

hotel, excellent bar and drinks

good selection of beers in the bar and we had an amazing sunday lunch

special thanks to martin in the bar who definitely went the extra mile

food in bar was lovely and 50% off for residents a welcome bonus

the bar downstairs was fantastic, and the food was delicious

the bar is very popular so some noise can be expected at the weekend.

breakfast was lovely,staff friendly,nice atmosphere in the bar area.

such a lovely memory,forgive me ive misplaced your card with all your names but all the bar ladies,assistant manager and manager

were really nice and the menu in the bar was excellent

our room was directly over the bar downstairs, but the room was still surprisingly very quiet

plenty on offer in the bar as well

manager and bar manager have gone above and beyond to look after my family whilst staying at this hotel

everything was amazing. rooms, food, bar and staff.

clean comfortable rooms ,great bar and quiet location with lots of shops and restaurants nearby ,a great variety of snack items in

downstairs is a nice bar with a beer garden

there s a bar and restaurant downstairs so you re never lacking in libation or food

nice terrace at front of bar for a relaxing drink after a long day

had a drink in the bar whilst i waited and was soon told i could go up

wasn't available as far as i'm aware, however the bar downstairs was lovely, really pleasant staff and very neat and tidy

did room only - very convenient location near train station. brilliant tapas bar next door.

bar food and restaurant was also excellent

some of the bar staff could try smiling ud83dude01

whole hotel was charming- rooms, bar area, dining area and beer garden

old worldly charm of the bar area

comfortable clean room, the food in the restaurant was very good quality, the bar is very cosy with a warm welcoming atmosphere, all the staff were amazing and helpful, we had a

area is very pretty and the bar with hotel was very convenient

give me a soap bar any day

mini bar and snack hamper

hotel, bar and restaurant had a lovely vibe

amazing mini bar and snack

nice to see that they have added a bar although i didn't use it, a shame they have not got the restaurant up and running again

probably that it didn't have a bar but that was alright

a small bar fridge would have been a nice addition.

little coffee/drink bar in reception for supplies

the bar from downstairs is also a must if you are staing here

and quality of room, friendliness of bar staff, a gear feel/vibe and exceptionally flexible with late food

very clean. lovely bar and food. staff were very friendly

kept saying the service was not available / not connecting to wifi

- the wifi only worked when we were on the ground floor.

tasty bar meals

spotless hotel, fab room, nice bar and restaurant, friendly staff, excellent service.

the bar area was great

excellent staff - fab bar - wonderful hotel shall return just loved it

beautiful bar

a bit noisy from bar next door

have been coming here for nearly 7 years, and bar one blip which i mentioned in a different review, my stay has always been very nice

have to say that i have been coming here for 8 years, and bar one unfortunate stay, which i might add was resolved, every other stay here has been brilliant

everything was clear about our room, where breakfast was, the bar and lounge area

bar pleasant

staff were excellent in the bar and restaurant

bar is great, you get to seat near the window

great situation for a trip to the o2 and after the gig a friendly bar to finish off the evening

the bar should stay open later

lovely bar area, separate toilet from shower, big screen in the room and general layout

the place is very clean, close to the bus station ,warm, great bar downstairs and great staff:)

the locals are like a second family after a short while and the bar staff are fantastic

the bar closes early :-) so great for sleeping. superfriendly personnel!

staff were friendly and made us feel welcome also was a good bar downstairs

wojtek

views that say there is aren t true)

tiny, tiny room. but comfortable. no bar so once you were at the hotel, you re stuck.

the only thing i really didnt like was that there was advertised as having a bar but when i went to get a drink i was told they told sell alcohol and was given directions to a

only negative is no bar

room but no bar licence so no drinks other than soft

bar was open until 1am and 24hr reception

after a very full day arrived back late to find the bar still open which was very nice

all of the staff were lovely from the receptionist, bar staff, down to the chambermaids and we managed to park on site

the bar closes at 11, you can have a drink in reception

bar was wonderful for a drink in before heading to bed and the staff were very welcoming and

bar was good but a bit chilly

arrived and was greeted warmly by the lovely bar staff, checked in and went to my room

and 30% off in bar for guests

cool pub. room was lovely. 30% discount on the bar due to us staying above it.

bar in the 1st floor of the

lmost sure that s it) was very helpful with guidelines for the stay

also staff member in the upstairs bar was away from the bar sitting casually on his mobile and keep me waiting for nearly 10 mins

clean hotel ni ce bar bed was very comfy and bedding was so crisp and white

bar tender azif

would have liked more information about the on-site restaurant and bar such as the opening times, and what time breakfast started

there is a nice bar connected with the apartments

also the location was great near the market, and a patk for the kids

response of enquiry about wifi problem through whatsapp as told to do so by staff at check-in counter

en for blue badge holders)

was no netflix for kids to be entertained

food in the bar was superb and breakfast great 10/10 all round

food was gorgeous too and a lovely cosy bar to have a few drinks the night before our flight

we also appreciated the bar downstairs it had a great atmosphere, with a nice crowd and good energy in the evenings

there was two young ladies working behind the bar sadly i do not know their names but one had a portuguese accent and the other was from

perfect location, room was well equipped and very clean and the bar had a great atmosphere.

cutty sark and greenwich park on your doorstep and a vast array of bars, restaurants, shops, cafes

very clean and the staff from the bar were very helpful and friendly

b closed at 9) but that is a minor issue.

shame bar isn't open until late

day before london marathon and greeted by a happy lady behind the bar that sorted the keys and showed me to my room

i found drinks at the bar rather pricey

room service with food and drinks would be nice so would be drinks in the mini bar but these are just tiny details absolutely nothing is wrong with this

was clean, check in was quick and easy, there is a bar to get refreshments, frequent buses from outside into central

there is a bar near the hotel that was quite loud but that's all

the bar staff were lovely and welcoming

was treated and trust me i spend a lot of times travelling around the country and the world, the bar staff absolutely exceptional with them to the fact they even had a whip round to get the child

sky sport was available in the bar area

liked the restaurant and bar set up the friendly staff the location close to shop high street secure

bar was lovely

tv in the bar area would have been nice to sit and watch some tennis on the tv other than in the

dislikes but was surprised that the women s toilets for the public bar were upstairs

it was quirky, had a lovely bar downstairs which was quite noisy but the minute you got to your room it was lovely & quiet

on arrival by friendly staff, recieved a complimentary drink at the bar before being shown to our room

on arrival we had a very happy welcoming by the staff behind the bar, who led us to check in

welcome from staff and a complimentary drink, we ate our evening meal in the bar and enjoyed it

initially i thought the worst but on check in the bar attendant was great, cheerful and overall very helpful

the food served in the bar is of high quality and guests receive a 33% discount which was brilliant

fab place to stay with cosy and busy bar downstairs to relax and grab a drink

brilliant area, lovely bar downstairs and comfy room with a massive bathroom

cozy room on top of a lovely bar that we didn't hear at all late at night

great location, comfortable room and good value. nice bar on the ground floor.

bar staff, owners very lovely and accommodating, and pizza amazing

had a barista coffee machine but it couldn't give hot water for tea kettle would've been better

love the buzz from the bar downstairs

pizza's at the bar are amazing

bar menu excellent value and broad choice of well cooked food

the bar downstairs cooked amazing food and we enjoyed the meals we had

the staff were lovely especially the american/romanian bar member, he was so lovely and helpful.

going to the bar and asking for a pint of ipa and a double whisky and being told that comes to over 22

guy with curly hair, accent and facial hair working at the bar is not friendly.

the roof top bar was nice

fabulous rooftop bar with amazing view

bar service was terrible upstairs

fantastic location and roof top bar excellent.

very loud music in the roof top bar was intrusive and not welcoming.

bar great and even put sky sports on for

i loved the stair cases, the alcoves, the comfortable bar furniture, the large spaces

think couldbimprove on the bar area

reception is poor in room and bar areas, but did not overly affect my stay but could for others

we drank, ate and chatted and food was ordered from the bar - which included vegan options