an added bonus was the best sports bar on the island attached to the hotel with terrific live music each night

the night bar to be a bit boring but they had not got the sports bar downstairs open when we stayed will be

expectations from the buffet breakfast and dinner (i got the half board option) also the pool bar and champs bar they were all so helpful friendly and quick service

presume monzie is restaurant & bar manager as she was always there and simply lovely to everyone and like wise staff under her

and dinner had excellent choices, fresh bread and juices were a highlight, as was the sushi bar at dinner

very nice hotel good food and great bar staff

sami the bar tender was a ledgend and looked after us every night

the reception and bar areas are very spacious ànd decor beautiful

bar area inside is beautiful

the bar staff were friendly and full of fun, andreas was so attentive taking time to cut me a parrot

a small area in the bar for grown-ups would be a good thing - it could get a little noisy with the kids early in the

the pool was too cold. toilets closer to the pool bar needed.

included and though convenient, the food was not great (fries and pasta, lower quality salad bar and a few rotating things, some local, but generally not the best

even a bar with music would have been good not just the pool bar

staff members were exceptional throughout the hotel, from reception to kids club, restaurant and bar to cleaning and maintenance

supermarket, bars and shops all very close but not so close as to disturb the peace and quiet of our holiday

a little pool bar would be handy just even to buy a coffe or water

the position is great and we met all the old local bar and restaurant staff at various places nearby whom we have known for years

there was no bar area not to much of a problem as we brought our own.

plenty of restaurants and bar

very quiet, closure of only bar and restaraunt for one whole day for private party without offering alternate (opening internal (-)had a great time, l would have liked a small bar you could sit at the counter for a few pints, but not an issue, (+)accommodation perfect for what i was looking for, reasonable priced drinks in both the pool bar and evening bar (+) the private beach area is gorgeous and the bar at the sea front with pool is stunning (-)the mai thai bar is a overpriced for food (-)staff in the mai tai bar on one evening seemed keen to go home and uninterested. (+)apartment, mai tai bar had lovely food and drinks at good prices, great cheap supermarket on site (+) it was so nice in the evening to sit beachside bar and have some food and drinks (-)or twice the water was cold for showers , entertainment in the bar was very poor especially new year's (-)entertainment in the soleil bar was not up to the standard of the rest of the hotel, in particular the singer called claire was

find like 3 4 cockroach in the kitchen i know is not the hotel problem because the clima there is so humidity but try to focus on

kitchen facilities as we'd booked although they did bring us glasses mugs plates & cutlery so that

park for the kids, nice lagoon easy reach of the bars and restaurants

under the kitchen sink and the kettle broke after one use was swapped for a new one the day after

at the bar after dinner came in a paper cup, not very 4 star

major but having to carry your hotel card to the bar each time was a little annoying particularlywhen you forget it in your bag as you are in the

big shout out to the entertainment team and bar staff

shops close by but in terms of getting water, you were able to get bottles from the outdoor mini bar as well as snacks or using the vending machine at the spa

the bar music was loud

so big and had everything you could want from a pool bar to a pool and a separate heated pool

bar was mostly closed (due to rain)

of tiles missing but didn’t stop us using special thanks to cecilia and sanne the two dutch bar staff who were outstanding and made our stay even better also in restaurant alejandro and

no pianist and only 3 nights of musicians in small bar downstairs, last year was every

food area plus bar and pool and spa

in addition, the room was situated on the gallery above the lobby bar where evening shows take place

about the barcelo lanzarote royal level was excellent

the staff were always super accommodating especially the guys down at goa pool bar namely - guillermo and jesus

the drinks at the pool bar where really good

the main bar area was huge, very open and not very cosy or inviting to sit in on an evening.

3 across the road asthenia resort is in 2 parts there is a buffet restaurant ,pools and pool bars on both sides which you can use either ,great pool bar snacks,the restaurants were busy but

wonderful sports staff, reception, bar tenders, maids

the lobby bar staff were very attentive and said, the barman deserves special mention for his sense of humour

staff were excellent extremely polite and very helpful the food was excellent bar and quality of drinks were also excellent

receptionist people, room, restaurant and pool bar food, services, location

no bar available.

hotel had no bar or entertainment facilities for the evening, this meant always going elsewhere when on occasion

friendly and helpful breakfast good and nice roof terrace to eat on room clean and comfortable bar food and drinks pool free wi

the bar was not open as expected. only beer and soft drinks from a vending machine.

waiter didn't pay much attention i was at the bar on the first night for 10 minutes and he ignored me

then up to the star bar for late drinks and food , staff very efficient and friendly after a long

there was one night where i tried to get to the bar (on 17th floor) and it took me all the way down to 0, whilst stopping at every single floor

have to admit, we didn't like the food in the bar on the 17th floor

has great variety of piano bar entertainment

from the reception,the pool bar and the buffet

loved the pool bar and the pool

very friendly and helpful staff, especially felipe who managed the poolside bar and for whome nothing seemed to be too much trouble

hotel is right on the beach , the rooms are amazing the rooftop pool & bar were fantastic for days when the weather was windy , we absolutely loved this hotel

the younger pool bar attendant needs customer relations training.

bar could possibly stay open longer (5pm) but can’t really find anything bad about the hotel

we arrived quite late but there was a lovely little bar 1 minute down the road for a late drink and olives

type hotel but very clean with bar & small outside terrace

and the bar on top floor is a beautiful place to have a drink and rest

bar was welcoming and served good coffee

outside bar / coffee shop

a half board booking, bar staff made us feel uncomfortable when ordering drinks

piano bar time for singers was in the middle of dinner so either way we missed most of it

have to say one bar was definitely more expensive for some reason but i have to say the atmosphere and relaxation

excellent pools and pool bar

we was also all inclusive but found out we couldn t use our bands in the sports bar

particularly liked the attached bar (not included) but freshly made

adults and children, the resturant and its staff were brilliant in such a buzy environment, the bar

quite busy at the bar in the evening so queued abit..

snack bar and restaurant had great choice of fresh food, prawn, steak, turkey, the leg of lamb was cooked

matagorda shopping centre 3 minutes walk from the hotel, with nice restaurants and bars if you fancy a change from the hotel

would slightly improve the pool bar service

the piano bar had live music on every night that we went although it was very quiet most nights as not many

sound system used by the acts in the piano bar needed setting up properly as it lacked any form of bass, thus the midrange was overpowering

samuel in the bar area went out of his way to sought out our favourite wine - overall never experienced service

we dined at breakfast, pool bar and evening buffet and to keep the review simple, our best meals during our break were enjoyed

if you want a quiet option the adult only chill pool and bar is great

inclusive bar stops at 11pm

it would be useful to have maybe a 3rd member of staff behind the counter at bar during the day

we didn't use the facilities much as we went out mostly but there were plenty of bars and swimming pools

the snack bar and bar services were great, not much queuing and staff were always pleasant

perhaps more bar staff in the entertainment venue.

pools, poolside bar and gardens were divine

from cleaners to maintenance from bar staff, waiters, majority of managers, etc

some of the staff in the cocktail bar lacked happy interaction

table and bar service was prompt - and prices were extremely reasonable

drinks at the bar were great, clean

great food, facilities and lovely staff from cleaners to reception to bar and restaurant

service at pool bar very slow even for just a cup of coffee.

the mojitos prepared in the hotel bar are top-class but the best thing was the staff

inclusive the last two days of our stay to really relax and enjoy the hotel, the pool side snack bar was great but the lunch and evening restaurant choices were not so good but we didn’t allow

nly good from a bar when u order)

pool side snack bar is

it has its own pool, food bar and lovely gardens

24 hour bar refused to serve alcohol past

the entertainment in the bar wasn t advertised so you didn t know if it was going to take place

but you can get free water at pool bar from tap when at pool

staff were lovely from reception to pool bar and accommodation staff who all work so hard

found some staff quite grumpy particularly at the pool bar and food

queuing up to get drink in the bar need more staff

i had to ask at the pool bar for cold milk

entertainment was v good and bar staff were friendly and fun

bar area was spacious and entertainment each night was great

everything except bar service!

you could also get snacks at the pool bar at select times when the main restaurant was changed over from breakfast to lunch

taxi rank just across the road and plenty of bars and restaurants nearby also

could do with making the bar a bit more cosy

do with a little music around the pool and drop the prices in the bar ,then more people will drink

very clean and bright heated pool. bar had food beer and food options..

in bar very slow due to lack of staff also bar closed at 11 pm bedroom needs a mirror over dressing

pool area bar and accommodation excellent

everyday your suite feels brand new with little treats / extras and almost a free mini bar (spirits not included) (-)- small criticism however there was no evening entertainment or even a residents bar that we could visit for pre dinner drinks or retreat to after dinner (+)apart from no hotel bar to relax in

breakfast service was excellent and you also had a choice of ordering room service at no extra charge from the ipad that was give to you when you arrive

it s quiet with being adults only and only 25 suites, it was just what we needed

no matter which room you stay in, when you step outside you re met with a stunning view of the pool and the ocean, a full 10/10 view every time

the quality of the sausage on the breakfast

especially virginia and ina and the lovely new female member of staff working in restaurant and bar from italy ( sorry don’t have your name

about this hotel from the reception staff to the bar staff and even the cleaners is absolutely 100% fabulous

tv in bar keeps stopping and freezing

special thanks to ivan in the bar that looked after us so well, he’s a credit to the hotel

ivan the bar man is brilliant his cocktails are the best on the island

staff at the pool bar was very rude and didn t want to take are orders as it closed in 10

easy access to the beach, with a lovely pool that had an amazing duo running the pool/restaurant bar which was amazing

safe fab location ,but yet everything available ,beside the spar, the really nice irish viking bar

bar was closed 3 days during my visit

pool bar was fantastic, serving pizza, toasties, burgers etc

staff excellent pool bar staff absolutely useless apart from 2 girls behind bar who couldn’t do enough for male

loved the outdoor pool and bar area and the fact that it’s a beachfront property

pool bar service is a little slow, all the staff are lovely but at times it would take a very long time

size of rooms with balcony staff excellent pool bar lovely

the pool bar closed early as we would have loved to have spent some evenings there instead of going

they were simply amazing - everybody from the bar , restaurant to the reception staff made us feel like we were the only guests in the hotel

the welcome, staff so helpful, the hotel lobby and bar area have a superb interior design

most of the bar staff. they need to learn to smile and be friendly.

the speciality restaurant next to the bar was very disappointing

bar food was pretty good, especially the salads

only downside was the drink in the bar was expensive compared to lanzarote generally, but i reckon that’s because they don’t want

pool area was spotless, pool bar had a lovely menu and service was outstanding

and attentive to needs, good location, pool area spotless and has a great little poolside bar/cafe area

the bar in the hotel had high quality drinks and the barwoman, sofia, was very professional

the pool side bar provides a good selection of lunches

excellent breakfast, very friendly helpful staff in all ares of the hotel lovely bar and drinks, highly recommend and would return

food at pool bar was alright but all of this is relative to giving a 10 overall

rooms were spacious and exceptionally well presented, an excellent pool and bar area with a high end evening bar

restaurant and bar were modern and fun with friendly staff and decent food - all pleasant

the staff members working by the pool side bar were so friendly and attentive

the pool bar man john could do with cheering up

perhaps some updated entertainment in the bar but that’s all

food and drinks at the pool bar were very good

bar by pool was open and very nice and having the separate pools was also a great bonus if you want

there is very little not to like about the flora bar the walk up the hill

the bar restaurant ran by ron and senen is lovely and so friendly

so clean, and the staff were brillliant. the breakfast and bar were such great value and so nice

pool bar closed at 6 little early i thought

was excellent and value for money and the two staff running the kitchen bar were very accommodating the cleaning staff reception all very polite and

the outside lighting around the pool and complex was very tasteful

the location is really silent and you can relax 100% on the pool and a perfect view of the town is all around

from the small chocolates, tea, coffee, and water left in the room to the delicious and healthy breakfast

the team facilitated an early check in and we enjoyed local treats and coffees (all complimentary) while our rooms were

of activities and places to eat out, to an extra cup of delicious coffee, help with laundry or just a friendly chat

wonderful home-made breakfast with much choice served on a beautiful terrace

evening entertainment could be slightly better in the main bar area

do with a bar facility at the far end of the garden for guests a little less able to take stairs or walk to

one member of the bar staff was very grumpy and rude. but maybe he was having a bad day.

picky this, but evening entertainment a bit meh and not enough staff on the bar in the

entertainment was poor most nights in the piano bar old out dated

the marine also has a laundry (€4) which made the flight even more easy

a full mini bar in the room would have been perfect.

enjoyed breakfast but felt lunch and dinner buffets could be improved opening times of the sports bar were not as

we had preferred club rooms which gave us access to an extra pool, with swim up bar and a restaurant next to the sea, as well as a spa visit

finitely worth a try)

attentive, polite staff great food, especially in premium bar area

were not told that there would not be bar or restaurant open for two of the three nights of our

restaurant or bar on wednesday

upon arrival, however, we were surprised to find that both the restaurant and bar services were closed for holidays something that was never communicated to us in advance

th great tapas) and supermarket

no other restaurant open in town apart fron local basic bar and cafes only open till 6pm

ne might think that they do not like giving drinks and ice

some of the facilities such as the pool table and the table football in the pool bar are a bit tired and need updating

we loved the pool area and it was a novelty to have a self-service bar for the all inclusive guests

service at both the hotel bar and the pool bar is poor

self service bar next to reception from 10am- 6pm

the preferred room the infinity pool & sealegs bar the location

drinks around the pool and in the bar are fairly priced, very attentive staff and the best location available for the resort

because the pool bar was so popular and fun, it could get a bit crowded during the peak hours.

mini bar was topped up, and there was a surprise evening tidy up with a chocolate on the bed

from the checkin staff to the cleaners , the waiters and servers at breakfast to the poolside bar staff i could not fault or have a negative comment about any of them

the selection of drinks in the exec bar was good however the snacks were a bit frugal compared to other exec lounges we have used

great chill out music in the pool bar for a late afternoon drink watching the sun go down

breakfast, pool bar and the staff

the area was exclusive, and the onsite bar was a real treat

all the staff bar none, were great

room was spotless, breakfast and evening meals were spot on