great pool and jacuzzi area

breakfast was good

clean! and staff was wonderful. breakfast pretty good too.

location great customer services delicious breakfast

breakfast was good, fresh, coffee needs some improvement

breakfast was

breakfast was well attended by friendly people

the daily breakfast was great

clinic in that walking distance, staff very friendly and helpful, clean room, one of the best breakfast included in your price, will recommend and will return to stay there for sure, excellent

it’s very comfortable and clean and the breakfast. staff are very helpful.

breakfast buffet was okay

breakfast was great

great breakfast and location!

the breakfast was good and also the location.

was good and quiet although was about a 40 min walk or 5/10 min uber to the central restaurant bar areas which may not be convenient for

of the rooms were not clean enough the room was badly insulated drinks were unaffordable at the bar or restaurant

location,roof top bar and pool

the rooms, hotel staff, restaurant, bar and pool.

the only thing is i wished the bar and rooftop stayed open longer.

menu in the bar was limited, i think a more options could be amazing because the hotel is already

could have a bar

hard to say i didn't like something, i personally felt the bar area servers could of been more attentive

they have a bar area in the pool area as well

nice property , the staff was excellent and very helpful, despite the english- spanish language barrier, they made every effort to communicte easily

i liked the menu on the rooftop bar but i think it's a bit overpriced compared to other restaurants nearby

liked the rooftop bar and restaurant with great views of the city

seating area for guests who simply want to spend time together without ordering from the bar

the views are incredible and the rooftop bar area is very relaxing

the service at the restaurant and at the bar downstairs

super nice staff, really friendly and helpful. great breakfast, snacks and safety location.

the breakfast was not particularly healthy however i was able to find a little protein with some eggs

the receptionist has to cover the chef for breakfast last day of our stay

options: traditional, american or

although the breakfast was included, i did not try it

the wifi was good

no wifi in the rooms

no wifi in the room

not a/c, not phone, poor wifi, bad breakfast!

wifi was great, comfy beds too

in the restaurant all the staff very friendly and helpful special attention to angie at the bar and tatiana they were incredibly attentive

nice ambience in the bar and restaurant

i think this is because of the rooftop bar next door

was great but they need a professional bar keeper who can do great cocktails and give more great service otherwise everything was great

mini bar is very very expensive

pool and bar area was small but comfortable and fun to be around

the small details, in the pool area it was dirty dishes for more than an hour, the waitress and bar tender passed by and didn’t pick it up, in the 12 floor there were the same dirty dishes for

the bar and restaurant closes at 9 pm

knocking on the door at 9 am, first mini bar and then the maid asking what time we are out, so she could clean the room- very annoying and

the staff at the bar was rude.

there was no inhouse bar during the weekend

attention to detail in the rooms, mini bar service great variety but prices way too high - as outsourced contract to company in bogata

mini bar friendly staff clean rooms good room service good location infront of santa fe mall.

* the hotel does not have a mini bar service * the rooms are not quite comfortable the hotel is not really recommended for rest

food service and bar where only available for a few hours a day

breakfast was very good and the bar area has an amazing view of the city

it has a bar and no food

the staff was so friendy and helpful loved the view at the bar everything was just nice

bar had some great views

bad the bar was not open at nights

the staff, including desk agent juan and reception staff santiago, as well as the bar tender,

breakfast bar was great, the staff was exceptional - outstanding

very centrally located, modern facilities & open-air sections of restaurant and bar at lobby

the bar downstairs serves great cocktails, and the food from the restaurant is good

information i needed for the city and about my options how to get to the airport), i liked the gym and the pool

everything - but especially the view from the 15th floor bar and the food.

friendly staff, beautiful bar & restaurant, the breakfast was very good

casinos, very friendly staff, staff is always happy to serve you, great breakfast, nice lounge bar at level 15 with nice view of the city and bridge

there is a nice bar on the 15th floor with an amazing view

roof top bar could have a bit more action during the am hours like in the morning to hist a meeting or a

hotel pool is like a hot tub its not a pool

my only reservation is that they must advise all guest that the mini bar inside the room doesn't come with stay, you must pay for it separately

breakfast each morning was excellent, and the dining area was a really pleasant space to start the

beautiful hotel, great jacuzzi and breakfast

breakfast is nice,rooms very clean,and staff is amaizing

room was spacious and gym was well equipped

the bar in the pool closes early

did not use the mini bar and was charged for 4 bottles of water

every thing the bar man alex the head of waiters the food and the pool staff natalia the room

the bartender alex at the lobby bar was amazing

they forgot to replenish the mini bar one day

it was a bit of a walk to the bar scene about 10-15 minutes but it wasn t bad

not to mention the breakfast was delicious

we had problems with our laundry

their breakfast which has an additional cost was delicious

a bar

no safety bars shower water supply was not regulated, water would turn hot or cold there was no restaurant or

only thing thing missing was a bar in hotel

very modern and clean , comfortable, the breakfast was excellent,

the wifi needs improvement.

room were very accommodating and the bar upstairs played some good music and the food was

noise on the 4th floor when partying at the bar on the 5th floor.

rooftop bar vistas

i enjoyed the hotel's location,staff and rooftop bar & restaurant.

the bar and restaurant on the fifth floor, as well as the fitness center and spa, are also worth it

the bar upstairs was not open during the week.

didn’t happen until mid-afternoon and the roof bar was closed on a friday night which we didn’t know in advance

pros: staff is friendly, quiet location, rooftop pool and bar (although one day it was closed for a kids event), a wonderful restaurant on the main floor of

the dinner was amazing. the bar staff is very friendly and helpful.

the bar next to the pool was closed

the restaurants and bar are must to try and the breakfast buffet is really good with so many choices and excellent

bar in the hotel, no coffee/ tea making facilities in rooms, breakfast items such as bread fruit

is the best in medellinm bar none

if they have a bar where you can sit and have a drink.

best breakfast in towm , bar none

good breakfast and great staff

breakfast need immediate change.

breakfast until 14

the breakfast is delish and plentiful

oh and only 1 coffee allowed at breakfast get charged if you want

being able to use the pool, rooftop deck and bar next door is absolute dynamite

also the deal with using the next door hotel for the rooftop pool and bar is quite sweet

a lot of the rooms seem to border onto a bar which was super loud music til about 3am

the communal kitchen

we got laundry done and i couldn’t believe the speed it was returned to us

got in on a weekend night and the bar downstairs next door was having a very loud party

really nice locals bars including one opposite

the rooftop breakfast, pool, and bar were fun and the staff was excellent

missing some bar services during the day - no staff could serve a wife or beer

the rooftop restaurant and cocktail bar also feature a swimming pool, sun loungers, and a restroom

issues: - staff does not speak english - room door lock does not work - no wifi in the room - at 2;30am

breakfast is just a sandwich

breakfast was great enjoyed it every morning.

mistakes on reservation breakfast not available didnt give my bill until now

H�W

was amazing, pool was great (bring a swim cap or buy one for 10,000 pesos), rooftop bar was beautiful, room service was great (and quick) (+) the views from the penthouse bar are amazing (-) pool and bar are going through (+) the restaurant the bar the gym and the pool were all great as well (-) i would give it a 10 if was not for the fact that the roof top bar and restaurant by the pool only opens at 4pm (-)room service menu and some items not always available no coffee machines in room mini bar not (-) the prices for drinks at the top bar are ridiculous, twice the price of nearby establishments, you can easily pop to the exito

d quick)

difficult parking

pool and bar are going through

to get in the parking lot because of the mall

behind the lobby bar is an

the breakfast staff as well as the bar staff went above and beyond to assist the group even though they spoke limited english they

cleaning staff was extremely helpful and great the bar and restaurant staff was beyond louisa at the front desk was so great she took her time and

the bar is expensive and couldn’t be charged to our room

the second shift staff from the bar areas the lady and bartender always checking and making sure we didn’t anything

great location - a short but steepish walk into the main bar /restaurant area - like provenza

beautiful, the amazing view upon the garden from our private deck and the main terrace for the breakfast, friendly and professional staff, gorgeous gardens you never feel in the city yet being

absolutely beautiful, the staff could not be more helpful, breakfast was outstanding and the location was incredibly convenient

the garden and landscaping are gorgeous; the breakfast is wonderful, and the owners and staff are incredibly friendly and gracious

breakfast was delicious

the rooftop bar is also a great place to hang out, with great views as well as hot tubs which i sadly didn't

across the board where the staff keeps most of the lights off for some reason, the bar on the rooftop was closed on friday & saturday due to a staffing issue, cold water one night

it’s well located with plenty of restaurants and bars nearby

rooftop bar and jacuzzi is great, friendly staff in the bar

it also has a rooftop bar with great views of the city's skyline