hard to say i didn't like something, i personally felt the bar area servers could of been more attentive

they tried to charge me items from the bar that i didn t got

could have a bar

loved having a cafe and a bar right outside the door

nice property , the staff was excellent and very helpful, despite the english- spanish language barrier, they made every effort to communicte easily

of the rooms were not clean enough the room was badly insulated drinks were unaffordable at the bar or restaurant

the rooms, hotel staff, restaurant, bar and pool.

the only thing is i wished the bar and rooftop stayed open longer.

the rooftop bar is a highlight

location,roof top bar and pool

the breakfast was good and also the location.

seating area for guests who simply want to spend time together without ordering from the bar

the service at the restaurant and at the bar downstairs

od ordered) took too much time

liked the rooftop bar and restaurant with great views of the city

the views are incredible and the rooftop bar area is very relaxing

the small details, in the pool area it was dirty dishes for more than an hour, the waitress and bar tender passed by and didn’t pick it up, in the 12 floor there were the same dirty dishes for

knocking on the door at 9 am, first mini bar and then the maid asking what time we are out, so she could clean the room- very annoying and

didn't like that i had to pay the full price of our stay while the pool and bar were under construction therefore not available to us and the kids who were the most excited

pool and bar area was small but comfortable and fun to be around

the bar and restaurant closes at 9 pm

attention to detail in the rooms, mini bar service great variety but prices way too high - as outsourced contract to company in bogata

mini bar friendly staff clean rooms good room service good location infront of santa fe mall.

there was no inhouse bar during the weekend

put a little bottle of water upon arrival in the mini bar of the room

* the hotel does not have a mini bar service * the rooms are not quite comfortable the hotel is not really recommended for rest

the laundry service was the best i have ever experienced

not a/c, not phone, poor wifi, bad breakfast!

no wifi in the room

very good wifi connection

the wifi was good

open the door to check the mini bar while i was in the bathroom

mini bar is very very expensive

i miss the staff, exactly at the bar at night and breakfast..i will be returning!

i think this is because of the rooftop bar next door

try to charge us for things from the mini bar we didn't have.

breakfast bar was great, the staff was exceptional - outstanding

the staff, including desk agent juan and reception staff santiago, as well as the bar tender,

the bar downstairs serves great cocktails, and the food from the restaurant is good

very centrally located, modern facilities & open-air sections of restaurant and bar at lobby

i struggled with spanish as mainly reception spoke english, but the hotel has excellent wifi throughout, and my

the breakfast was not particularly healthy however i was able to find a little protein with some eggs

if u wanna walk its 20min 5 min with taxi

breakfast was delicious, staff very helpful, calls to book a tour for you just neeed to take out

super nice staff, really friendly and helpful. great breakfast, snacks and safety location.

although the breakfast was included, i did not try it

my only reservation is that they must advise all guest that the mini bar inside the room doesn't come with stay, you must pay for it separately

everything clean. staff very friendly. breakfast was great

the staff kindness breakfast was very good

wifi was not working for 4 days

could not ask for more, pleasant staff and a full breakfast station was just marvelous

hotel pool is like a hot tub its not a pool

i enjoyed the hotel's location,staff and rooftop bar & restaurant.

noise on the 4th floor when partying at the bar on the 5th floor.

rooftop bar vistas

the rooftop bar was beautiful!

amazing roof top bar and stunning views over medellin

friendly staff, beautiful bar & restaurant, the breakfast was very good

rooftop bar was amazing

casinos, very friendly staff, staff is always happy to serve you, great breakfast, nice lounge bar at level 15 with nice view of the city and bridge

there is a nice bar on the 15th floor with an amazing view

like the bar on the top floor,we had a late night dinner because we arrive late

was amazing, pool was great (bring a swim cap or buy one for 10,000 pesos), rooftop bar was beautiful, room service was great (and quick) (+) the views from the penthouse bar are amazing (-) pool and bar are going through (+) the restaurant the bar the gym and the pool were all great as well (-) i would give it a 10 if was not for the fact that the roof top bar and restaurant by the pool only opens at 4pm (-)room service menu and some items not always available no coffee machines in room mini bar not (-) the prices for drinks at the top bar are ridiculous, twice the price of nearby establishments, you can easily pop to the exito

room service was good too

room service was not as good as i expected considering the rest of the amenities etc.

i used once the room service and once the restaurant, and both time i was very disappointed with the taste of the

location. perfect breakfast.

no safety bars shower water supply was not regulated, water would turn hot or cold there was no restaurant or

only thing thing missing was a bar in hotel

a bar

very, very bad wifi in the bedroom

no room service & no restaurant!!! jacuzzi tub did not work!

the bar in the pool closes early

hotel is spectacular but the bar sitting area needs to be more inviting more accomadating for guests to sit and enjoy drinks

the bartender alex at the lobby bar was amazing

every thing the bar man alex the head of waiters the food and the pool staff natalia the room

they forgot to replenish the mini bar one day

the hotel itself has its own bar and restaurant that was quite convenient after a long day when we didn’t want to go back into

behind the lobby bar is an

hotel is very new, so it probably misses some things that it'll eventually offer, such as a bar and a

the location was excellent, close to lots of great restaurants and bars

cleaning staff was extremely helpful and great the bar and restaurant staff was beyond louisa at the front desk was so great she took her time and

great location - a short but steepish walk into the main bar /restaurant area - like provenza

beautiful, the amazing view upon the garden from our private deck and the main terrace for the breakfast, friendly and professional staff, gorgeous gardens you never feel in the city yet being

absolutely beautiful, the staff could not be more helpful, breakfast was outstanding and the location was incredibly convenient

breakfast was delicious

excellent service,perfect breakfast,attractive interior

the roof top bar was a highlight for us

amazing design, great food very nice bar on the roof

and the rooftop with the hot tub and the bar was just fantastic

from the 1st level restaurant

extremely friendly staff. great rooftop bar and jacuzzi with an awesome view!

food and bar in every direction

there is a great coffee bar a few doors down that offers tours to coffee country and sells amazing colombian coffee from

it's a couple doors down from a boutique coffee bar where you get tours to the coffee growing region and buy wonderful coffee

best breakfast in towm , bar none

is the best in medellinm bar none

if they have a bar where you can sit and have a drink.

the restaurants and bar are must to try and the breakfast buffet is really good with so many choices and excellent

bar in the hotel, no coffee/ tea making facilities in rooms, breakfast items such as bread fruit

person who entered and yelled without anyone who works for the structure asking for silence, the bar next door which on the first day had loud music until late

this was partly because it’s location in el poblado: a bar next door played loud music with heavy bass into the night

to go to another hostel to check in, no bar at hostel as advertised, noisy, no one speaks english

the noise is coming from all the bar in the street so it wont stop until 2:00 am

the place is very close to pubs, bar and restaurants in the heart of the city.

it has a bar and no food

the staff was so friendy and helpful loved the view at the bar everything was just nice

bar had some great views

breakfast was very good and the bar area has an amazing view of the city

bad the bar was not open at nights

i found it odd that the card reader at the bar in the lobby and the one used for room service worked but not the one at the front desk

the rooftop pool and bar were the perfect places to relax and enjoy the city views

the bar and restaurant downstairs are fabulous and the staff are very helpful

the lobby and rooftop bar has the best craft cocktails i’ve experienced in medellin

the rooftop bar had really good cocktails

location was excellent. quiet with no street noise. breakfast was healthy.

the staff, breakfast, cleanliness, the location to a lot of places to walk to.

nice hotel, best inclusive breakfast we've experienced in colombia

did not have breakfast as i was out early for the 26 and 27, however, i was told breakfast starts at 8, which

lights - staff ignoring the signs not interruption the first day the breakfast was good the following days not acceptable no to many

hotel has an elegant style, comfortable beds and is perfectly located near many bars and restaurants in the heart of pablado

the suite with jacuzzi, location, cleaning, rooftop, cocktail bar with great drinks and amazing omelette for breakfast

mateo from reception was super helpful during our stay and the woman upstairs at the bar was also really nice

the rooftop bar with infinity jacuzzi was like a dream come true after a week spent mountain biking in small

the hammocks and the big jacuzzi on the rooftop, serviced by a bar with a good selection of cocktails, are perfect to relax

great dj every day in the bar area

location is perfect, near the park where all the restaurants and bars are

i enjoyed the patio area restaurant with it s funky bar and a mercedes

you have your own barber, tattoo studio, restaurant, working space, coffee bar and cocktail bar

excellent facilities, good vibe, nice bar with a ping pong and billiard near

breakfast need immediate change.

nor) point for improvement would be to be a little more generous on the breakfast (only one coffee, any extras being charged) and make sure some options don’t run out

breakfast is set up through the cafe downstairs, which means options are limited

excellent concept. loved the breakfast and its schedule

the breakfast is delish and plentiful

it was a bit of a walk to the bar scene about 10-15 minutes but it wasn t bad

i wish i had tried breakfast, it looked tasty

comfortable beds, excellent wifi

good breakfast in the restaurant attached

not to mention the breakfast was delicious

the rooftop bar is amazing

the roof top pool bar has uptight dress code policy. its a pool bar not a fancy place

was perfect, right in the center of all the bars and restaurants

name speaks for itself , expensive but there s a free bar in the day an security are sweet

santiago at breakfast each day could not do enough for you

an on-site bar that i think because the hotel is so close to a party area

didn’t like the bar area closed very early in the night, the staff need more etiquette for prepare a table and how

very noisy bar next door played heavy bass music until 2am on a sunday night!

liked the location close to the bar and restaurant area, everything was clean and have the things necessary to stay at the hotel,

anything i didn't like, maybe the bar closed early

didn’t happen until mid-afternoon and the roof bar was closed on a friday night which we didn’t know in advance

the dinner was amazing. the bar staff is very friendly and helpful.

the room and roof top pool and bar great

the bar upstairs was not open during the week.

pros: staff is friendly, quiet location, rooftop pool and bar (although one day it was closed for a kids event), a wonderful restaurant on the main floor of

hotel was very good in every respect except that the music in the hotel bar is very loud and disturbing if staying in the rooms near the receptin

had originally been given a loud room because of the bar downstairs

some rooms are very close to the bar and because of the noise you cannot sleep properly

could hear the bar below till 3am -no windows in the room,lack of ventilation and natural light -receptionists

hotel is located in poblado, so you are within very close walking distance to the bar and restaurant scene there

being able to use the pool, rooftop deck and bar next door is absolute dynamite

also the deal with using the next door hotel for the rooftop pool and bar is quite sweet

a lot of the rooms seem to border onto a bar which was super loud music til about 3am

to the pool and rooftop with masaya is a great perk - i’d say the bathroom was actually clean and staff

hotel nearby with the rooftop pool was very loud friday and saturday

the restaurant and bar was very nice

d romantic, too

great restaurant and a bar , nice rooftop with a swimming pool and a jacuzzi

the pool and rooftop bar was a pretty small space and frequently occupied by other groups

but the staff is what makes a phenomenal difference they also have an amazing jazz bar downstairs and a beautiful

rooftop bar wasn't open with a full hotel

it’s well located with plenty of restaurants and bars nearby

it’s well located with plenty of restaurants and bars nearby

across the board where the staff keeps most of the lights off for some reason, the bar on the rooftop was closed on friday & saturday due to a staffing issue, cold water one night

it also has a rooftop bar with great views of the city's skyline

the service from all of the staff is exemplary in particular pablo in the roof top bar and breakfast area who always made me feel welcome every single time

service is a 10 and the view from the restaurant and bar is just great

the bar and the restaurant closed way too early, it has so much potential and it is wasted.

the bar closed early two of the three nights

amazing roof top bar and helpful staff