they had an indoor pool and the environment looks nice.

i cleaned out the insects floating on the hot pool myself

tiny little towels,pool was like cool bath water no one at reception.

the staff is unfriendly and they don't know anything about the surroundings, the swimming pool was not in service

beautyfull setting, great spa experience and excellent massages!

not a spa like environment at all

the azufres spa also looked like it was dirty swamp water, i saw some kids cleaning the sides of the spa but it

the spa water was luke warm at best, and it was a very cold that night.

nice clean, enjoyable breakfast with parking, comfortable bed, large size showers no problem with water, also big windows for natural

breakfast, little but tasty, no noises around, almost new in my room interior.

no wifi even though booking told us there would be wifi. the toilet needed to be fixed.

they had room service in the room was big

breakfast was great

and the shuttle to get us to our flight on time

wasn’t very clean, room was very basic, it took a while for the shuttle to help us out

very close to the airport and shuttle service

free shuttle to the airport as well was very helpful

no personal staff available to help with luggage or take guests to airport shuttle service

best of all was the complementary breakfast of fruit, sweet bread, juice, coffee and egg dish or enchiladas served by a very nice

parking is limited and entrance is narrow...big vehicles won t enter to parking

i like that they had parking.

lowsy breakfast. rooms out of date. need renewal asap.

the breakfast options are limited.

saying that if one room is in air condition mode no other room can use heater mode included breakfast is very limited, perhaps they should mention it includes very few choices parking is

convenient location, great breakfast buffet on weekends included, very comfortable beds.

clean and breakfast was enjoyable

free parking ok

swimming pool was great , then the location also the breakfast was very basic

clean room, friendly staff, great breakfast. located not too far from the center.

and with small holes you need to go to the reception every morning for taking a ticket for the breakfast- i think it will be better for guests to take some tickets for some days in a first

pet friendly, spacious room. friendly staff. parking.

the fact that it rained and i wanted to get in that perfect sparking pool

no breakfast included

was excellent the spa the restaurant the food the guest services the rooms were clean and spacious, everything was

robes, slippers, sunscreen and aloe by the pool

arrival we asked about the restaurant, we were told the terrace bar had a buffet breakfast

i sorry but i couldn't get the breakfast in the hotel

equipped kitchen, good room service, terrace

breakfast was good and healthy, excellent location

good breakfast

good breakfast, but no variety

the breakfast was amazing and the staff extra friendly

no breakfast served! a coffee machine in the room would be nice!

breakfast!

breakfast was a great selection and super delicious. front desk staff were friendly.

breakfast was not that good

it is a beautiful hotel, wonderful location, friendly staff, amazing breakfast

wifi in our room was on and off but was strong in the courtyard

the price for our two-night stay was extremely affordable and included breakfast, which was delicious (fresh fruit, fresh juice, yogurt with granola, breads and pastries (+) the breakfast is excellent with a view to the street (+) every morning don raul greeted us with a delicious breakfast that exceeded our expectations (+) the house was beautiful, the room was clean, and the morning breakfast and coffee was delicious (+)breakfast was good and the host roberto very informative and upbeat, recommend this place and the (+) breakfast was delicious and in a cozy dining area with natural light (+) very friendly host and a nice continental breakfast (+) he treated us very well and the breakfast was great (+)almost missed my delicious breakfast

the courtyard is comfortable with wifi

and good wifi

the wifi was not working good and the water it was cold

wifi was awesome, the hotel has good location and the staff was friendly

o

the parking lot is far front the hotel like four blocks

large room good wifi connection private parking with valet service 24 hour reception service english speaking

a junior suite, which included a small sitting room with a worn couch and a tv along with a basic kitchenette

breakfast was satisfactory

parking & location: street parking was available right in front of the entrance, which was very

excellent reception in the patio/breakfast area, but in the rooms it was hit and miss

breakfast included was not

only thing is that wifi does not work in anyplace and the hot of the water take time

breakfast should have been included in my opinion

good breakfast

liked the location, breakfast and coffee was really good

the food was delicious and we loved that we could have such high quality food as room service and at reasonable prices

parking location, although they have valet parking on staff you need to stop on the main street to

parking was confusing as there is none on site

the parking lot is not there you have to leave the car and walk to the hotel.

noise from street, no parking

the service all around from front desk to room service to the restaurant needs to be improved

heads up…no gym or pool or jacuzzi, but who needs that anyway

no pool

very weak wifi

parking service can take a few minutes more than expected when is peak hour in the day.

gym was closed. asked for wake up call which didn't happen.

parking is included valet parking at a nearby lot

access to laundry facilities for free was very appreciated

maybe even two areas for breakfast if the place is full

everything was excellent, especially breakfast and also in the downtown area.

the wifi was not very reliable and made it difficult to stay connected with family.

breakfast food not so good

the wifi was good

from front desk to kitchen to spa services, best vacation ever

secure parking on site

small parking lot, use valet parking

the older gentleman that helped with bags & parking and cleaning staff were very friendly

gave the kids bracelets

beverages and mezcal, some ground coffee from oaxaca to take home, handmade bracelets for the kids and a hand made huipil

we requested a massage in our room and they took care of making the arrangements with a nearby spa so that one of their massage therapists could come the next day

the breakfast was quite good

for breakfast it took to long and they kept forgetting what i ordered never got my juice or fruit went

breakfast was excellent

the continental breakfast was exquisite and not what you would expect

everything except service for breakfast.

location great best parking in the old town if parking is high on your list this is the place

close to town/cerca del centro de la ciudad, parking lot/ cochera.

wish it had an indoor whirlpool since the weather didn t allow us to use the outdoor pool.

the pool and views are extraordinary and the service is excellent

the first day the pool was a little chilly but i believe they warmed it up after.

we were not notified until we actually left the pool

the pool and grounds are gorgeous

ambiance, very secluded and charming hotel with italian notes and wonderful gardens and pool

it s a sprawling complex, prettily designed with pool area and gym

sold with pool that was closed for a day because of a event, we have not been notified

the facilities are amazing: the gardens are lovely, the pool is comfortably sized and moderately heated while keeping the magnificent view that outdoors

it s a sprawling complex, prettily designed with pool area and gym

sized and moderately heated while keeping the magnificent view that outdoors offer, the gym is very well equipped, the restaurant, rooms, terraces, everything is gorgeous

plenty of hot water, nice beds, plenty of parking,

spacious room with fireplace and kitchen, large closet and restroom, almost like an apartment

it's noisy and beds are not comfortable the pool is ridiculously cold

oh and there's a pool