wifi barely worked in my room

full breakfast with personal attention

really good breakfast with freshly squeezed orange juice, fruits, bread, eggs and good coffee

your five ladies in the kitchen are all darling, and the breakfasts are so great

everything about this hotel was fabulous . breakfast was good. location.

for breakfast it took to long and they kept forgetting what i ordered never got my juice or fruit went

we really enjoyed the breakfast and the location

breakfast service could be improved

i had breakfast there the they didn t have a menu to look into

everything except service for breakfast.

i liked having breakfast in the patio of the hotel

our room, which adjoined the covered courtyard was noisy during breakfast as the rooms only windows faced the

breakfast included was not

stay in morelia pet-friendly & well-located

only thing is that wifi does not work in anyplace and the hot of the water take time

the wifi signal was strong

gave the kids bracelets

gave the kids bracelets

we requested a massage in our room and they took care of making the arrangements with a nearby spa so that one

wifi was a bit sketchy the first night, it was still fast for the most part but it seemed like many

the website doesn't really explain where parking is

the parking lot is not there you have to leave the car and walk to the hotel.

loud music and noise from a nearby bar continued well into the early morning hours

had a very poor connection when it came to using wifi or even our personal data in our room

internet / wifi

the ceiling does not let me sleep during day hated the bells all day every half and hr horrible wifi

wifi was poor, water pressure very low in shower, otherwise ok.

room , no amenities for the price , bar staff was rude , service awful

the service all around from front desk to room service to the restaurant needs to be improved

wifi service is poor in the rooms but fine in the halls and downstairs in the lobby

we couldn't get a table at the downstairs brasserie as it was too busy and when we asked for room service

the wifi was much , much slower than just using the data in my phone

only issue we had was with the wifi in our room - we weren't able to get netflix working on the tv or access

the explanation was they do not have any room in their hotel that would fit 4 adults + 2 kids

great location, cool old hotel. pet friendly for an extra 50 pesos/night

wifi was terrible, but then again we were out most of the time.

great location and really good option if you re traveling with your pet!

i liked the location, they were very pet friendly. the bed was comfy and the room was large.

wifi wasn't connecting in the room

breakfast is not included but the cost is so inexpensive that it might as well be, great value for

tv is very small & wifi did not work in my room

the breakfast was minimal, but ok in a pinch

breakfast was very basic

a great feature to have the car parking included (actually one of the main features we were searching for) though

the price for our two-night stay was extremely affordable and included breakfast, which was delicious (fresh

wifi in our room was on and off but was strong in the courtyard

and good wifi

the courtyard is comfortable with wifi

location close to the big cathedral, parking available (a few blocks away), stylish hotel, big comfortable rooms

it sounded like people were cleaning floors and possibly doing laundry, all while chatting away throughout the

loved the bar and especially the 2 happy hours

gym is not even a gym so don't even visit it

very weak wifi

breakfast was very good, great quality and variety.

staff friendly, room clean and quiet. we enjoyed the free breakfast too

kids running and screaming in the hallway

excellent breakfast

the breakfast buffet was good and they even have a gym

i don t need a new bar of soap and new towels every day

staff, free concierge parking, excellent full american breakfast

a massage and they would not allow a massage therapist on this property, although they offered no spa services

free secured valet parking

is limited to a 5 options for guests who have paid breakfast in advance also there is no room service from 11

the breakfast was good

no breakfast served! a coffee machine in the room would be nice!

the wifi didn t reach our room

breakfast was not that good

breakfast was fine. location was great but a little difficult to find.

oh, the wifi worked quite well

and they have a deal with the parking lot nearby, so we even could leave our car there

parking is off site

the parking was in a nearby private location

parking is not on-site but it's around the corner

the wifi was not working good and the water it was cold

wifi was awesome, the hotel has good location and the staff was friendly

wifi worked good

good breakfast

game played by kids very early or late at night

hot water, room next to street, extremely noisy from 6:30 am, didn t have wifi or cel connection on my

liked the location, breakfast and coffee was really good

wifi is not on inside the room, only available outside the room.

once i did change i lost wifi

wifi was very poor they didn't do any cleaning of the room in 4 days of my stay there was no

poor wifi signal, no hot water in shower.

terrible wifi - does not work in room several tc channels bad signal

wifi doesn't work properly (very limited or no connection at all throughout our stay

, hotel breakfast on point

location staff and breakfast

breakfast was genuinely amazing and the location is perfect to go around morelia center by foot

even so, we were surprised that the hotel has closed its restaurant and bar without any prior warning

elevator, tv located in kitchen/living room area not in front of bed for viewing at night

good breakfast

the breakfast was amazing and the staff extra friendly

really nice, small hotel with super friendly stuff. breakfast was included too!

breakfast was good and healthy, excellent location

breakfast was good, location is too far from interest areas

excellent breakfast buffet.

should be included some breakfast package

needs to have 24/7 kitchen

arrival we asked about the restaurant, we were told the terrace bar had a buffet breakfast

breakfast entrees.

the breakfast was delicious and each day the menu was different.

helpful staff. excellent location. very clean. tasty breakfast.

the wifi was intermittent

maybe even two areas for breakfast if the place is full

the hotel should include a room service option

no vending machines, their wi-fi password wasn't available and when they gave me the password the wifi just didn

wifi slow, couple days with no cable service, shows parking available on post, and when doing final

close to town/cerca del centro de la ciudad, parking lot/ cochera.

good price-quality relation for 1 night. location and parking were good. staff is very friendly.

a room with cigarette smell, 1 towel for two persons (no towel for hands, nor for feet), one used bar of soap

location great best parking in the old town if parking is high on your list this is the place

the hotel guest wifi qr code code in the room does not work and the the hotel admin internet disconnects a lot

plenty of hot water, nice beds, plenty of parking,

from front desk to kitchen to spa services, best vacation ever

small parking lot, use valet parking

the older gentleman that helped with bags & parking and cleaning staff were very friendly

the staff selected the room with the fireplace

secure parking on site

the first day the pool was a little chilly but i believe they warmed it up after.

the pool and views are extraordinary and the service is excellent

spa service incredible

we were not notified until we actually left the pool (half an hour before the wedding started right

next to the hotel, breakfast buffet not included and loud music in the swimming pool area

staff at the parking are not helping with luggage.

wasn t anything we didn t like great staff, restaurant on the property and a pool

el hotel como spa pero el horario es unicamente de 9 am a 1:00 pm

sold with pool that was closed for a day because of a event, we have not been notified

the pool was closed and should install usb charging stations with wall sockets

private parking available, close to downtown and the zoo

parking was included. beautiful interiors.

ambiance, very secluded and charming hotel with italian notes and wonderful gardens and pool

the bar is very close to the rooms ad they have the music kind of loud past 11 pm.

was a bit far from downtown but it made up by having free private parking on-site with plenty of parking

basically in the parking lot, so much vehicle noise at night and early morning when people are leaving to go to

oh and there's a pool

the parking is definitely a plus for this hotel

wifi in rooms

free parking ok

feel, very friendly sraff, clean, safe parking, on site restaurant, good price, convenient location, hot water

friendly, clean, comfortable, convenient location for traveling, restaurant, good breakfast, safe parking,

staff very gentil and educated!. parking space.

clean room, friendly staff, great breakfast. located not too far from the center.

overnight parking, dog friendly, comfortably hard beds, excellent water pressure, friendly staff, restaurant

mode included breakfast is very limited, perhaps they should mention it includes very few choices parking is

convenient location, great breakfast buffet on weekends included, very comfortable beds.

the room view, and also that you don t have room service 24 hours

we did not know had to pay for child's breakfast although it was apparently included

the breakfast options are limited.

the hacienda feeling and grounds. the pool and natural surroundings. parking lot

the pool

the hacienda feeling and grounds. the pool and natural surroundings. parking lot

the pool was drained and the rooms were musty and dusty

the continental breakfast they have to have more variety of fruits, also in the menu

now they have room service meals

only that bad signal for wifi

the wifi was almost non existent

the free shuttle to the airport is very handy too

very close to airport with free shuttle. husband enjoyed breakfast. i had to leave too early!

also the pool and the elevator aren't working, but are getting fixed

if you loose your parking ticket you will have to pay for parking.

she kept saying that there was no more room and he would have to go find parking elsewhere; even though we had

; arranged a 5am wake up call but phone is broken; obviously can't call room service for something to eat

there really is no pool, it should perhaps be transitioned to a fish pond