extremely nice and supportive host! quiet and peaceful environment. nice room and nice pool.

great breakfast

cabins, great staff, lovely lake settings, delicious breakfast, and they offered a paid service to drive us to the belize border for a very reasonable

the breakfast was great, and it was an added bonus to have use of the fridge

good breakfast was also included, nice kitchen facilities and very friendly staff

amazing location right on the lake, lovely staff, great breakfast.

the architecture, grounds, huge beautiful cabins, pool, staff and bar were truly beautiful

the architecture, grounds, huge beautiful cabins, pool, staff and bar were truly beautiful

when it comes to breakfast, lunch or dinner, the team at the michelin star restaurant will be available with a host

we ate out 2/3 nights

min taxi each way to other restaurants) because between breakfast, lunch & dinner we had eaten everything available

you pay a lot for a room and it doesn t even include breakfast

also, including a basic breakfast in the room tariff would be much appreciated

the bar and beach chairs are beautifully located at the lake, and we didn't miss a pool at all

the food options were delicious, including the complementary breakfast

i recommend reserving a table by the lagoon bar for dinner

the bar the bartender gave me a glass of wine that was 1000 pesos and never told me this before he

like breakfast opens shortly after 8am and free yoga was at 9am but you may need to rush to catch both

com lead me to believe all rooms were situated with entrances towards the pool

property, loved the trees, vegetation, walkways, pool

breakfast is very poor

does not have phone to.comunicate to the reception, does not include breakfast

construction, deserted, pool not working, restaurant closed

a lot of lovely details all over the place. nice breakfast to start the day.

great staff, room, pool and breakfast

the breakfast was great, free coffee 24 hrs, & there is even a resident doggie that's just the sweetest

the staff was very friendly and helpful and the breakfast was very good

great omlette breakfast, clean rooms, hot water, clean pool and located close to the free zone

water access is shallow and great for the kids

can tell that the hotel opened recently : the spa/ gym building is in construction

supposedly, the breakfast was included but it only includes fruit, juice and bread

staff at the bar / restaurant extremely nice

the breakfast included in the price of the room is not buffet, only a couple options available, we

ise), the attention to details by the staff and the quality of

bar is great and breakfast decent

breakfast is correct for such a small hotel

the breakfast wasnt the best, but i d recomend getting something in the town anyways.

the breakfast buffet was nice, room was very clean and everyone was kind

the breakfast is really good

views are just breathtaking and the huts lovely and parking is just outside

less than 100m away from the public - local- access to cenote azul), comfy beds, no private parking but parking spots available in the

good breakfast

no parking

need small table and two chairs in the room to have breakfast.

very poor privacy as well in the room over looking the pool where everybody can see you inside your room

our room #105, ground floor at waters edge, close to dining area, pool and waterfront seating

view from the pool

loved the mix of the natural beauty of the lake, lily pads and pool

the self-serve coffee station, the pool and the quality of the shampoo/soap in the rooms were great

road, we couldn t hear this from our room but you could hear it when trying to relax around the pool which was a shame if you re hoping for something a bit more tranquil

had a private pool room but we couldn t use our private pool because the water is cold and the filtering was

loungers around pool area and docks are v pleasant

a beautiful ponton and terrace to enjoy the voew, a swim or kayak on the laguna, a very friendly bar and restaurant staff, beautiful rooms, and amazing food the location is great if you have a car

& front desk would always help call a taxi lovely food and beautiful drinks made by staff at the pool my favourite stay in

ntinental + eggs & refried beans) is really good though

the pool is tiny but nice

food, particularily limited breakfast.

the included breakfast in the price is very limited.

food can be a bit better and higher quality coffee should be served in breakfast

no wifi in the room

good breakfast which was not included in our arrangement

property is beautiful with a very friendly staff. amazing breakfast of choice included.

wifi very weak

location, staffs and breakfast was excellent

front site beautifully appointed rooms very well designed good balcony space with hammock nice bar on

rooms, very comfortable and with a eco friendly orientation, the open restaurant and bar are relaxing, pool is tiny but with the lagoon right at your doorstep you really don't need a

there is also a cozy bar in the garden with cocktails, snacks, breakfast en lunch

great pier and bar area near the lake

very comfortable and with a eco friendly orientation, the open restaurant and bar are relaxing, pool is tiny but with the lagoon right at your doorstep you really don't need a swimming pool

cocktails at the bar are great

location was incredible with the bar serving cocktail with a nice view of the sunset the staff was very helpful as they booked a

have a traditional lebanese menu in the restaurant bar food was

only netflix showing on tv

case you would like to see the news etc), the pool was often full of leaves

location is fantastic the sun decks the infinity pool the garden is magnificent

it is 9 min far from the city with car which is very practical and has a parking

the lagoon/pool area is really comfy and with a beautiful view

pool is small but always nice and

pool, the hammocks outside

parking, the swiming pool and proximity to beach

is very basic but worked great for a reasonable place to stay - super clean - iffy wifi but really amazing for the price - comfy bed - good shower - be sure and bring your own

enough parking spaces

wifi are the reception area only. but like this you disconnect also more. ;-)

the rooms are very basic and do not have access to wifi or television

breakfast was fantastic, went above my expectations.

breakfast was fresh and delicious!

i had read some negative reviews about the wifi but it worked just fine, maybe because we were in the room next to reception

wonderful place. very serene. staff was great. breakfast was good. i would definitely come back.

great for our young kids

nothing (maybe the wifi could be better in the room) (-)wifi is poor. no 4g connection at this area (+) the staff are very nice, helping with everything (taxis, problems with the wifi and etc (-)wifi was bad at our room, but they gave us routers which solved the problem (+) we thought the bungalows were really nice, comfortable bed, strong wifi, strong ac, clean and nice bathroom/shower (+)located directly at the lake free kajak free wifi great people good breakfast good snacks / cocktails parking was no (-)next time i would take a bungalow wifi only worked sometime (-)a bit noisy in the rooms downstairs in he mornings mainly and no wifi in the room (-)no wifi in rooms which was unfortunate. (-) also the wifi wasn't that good, but honestly you go to vacation and relax so we didn't missed to much

the pool is small and a bit dirty, they should put an outdoor shower so people can wash away the solar

selection of food available at the breakfast buffet was a little unusual e

the bar is also affordable

the breakfast was not that great, but there are plenty of food choices nearby.

i would have liked a little more options for breakfast, the little bit of bread and fruit quickly ran out by mid morning

simple breakfast included with more choices to choose from

breakfast included very basic. room was a bit tight but as previously said was comfortable.

the next days the restaurant and bar just closed, probably because of not so nice weather

the cocktails at the bar downstairs were amazing (try the tutti-frutti, it's sooo good)

group was quite sick the day we checked in and the staff were kind enough to prepare the room for early check in so they could rest

there was a restaurant and bar with very nice food and drink

there are two options for breakfast- one is free and one you have to pay for

very tasty breakfast

breakfast is included and enjoyed in raiz, the hotel’s restaurant

the included breakfast was delicious. and being able to swim in the lake from the hotel.

nice breakfast but not varient enough

appartment, service, private pool

impressions were a little concerning - the hotel pool and reception area is some distance from the lagoon and a little underwhelming to look at

hamacas and pool for relaxing under the palms just in front of the rooms

room, pool, free bikes, kayaks and lifecoats, private access to lagoon, great wifi, fresh water, truly

rooms and property, loved the pool, the staff was super friendly and helpful, location was terrific with a little trail down to

it was nice that they had a bar to sell drinks from 11-7

very slow service from bar staff in the garden, but they get away with it due to swing seats and location

the bar was not really a bar as much as a person standing there sometimes to pour some drinks don t

location was priceless, you have a little bar by the lake however is very tranquil so it s perfect to relax, you can also take kayaks or

there is a little bar area in the yard that you can purchase beverages and relax on the lawn

like laundry service, organising boat, direction

he was able to get our boat tour booked and handled our laundry

shared kitchen is small and it can be very busy when the hotel is full, but other than that nothing to

place was adorable, such a nice garden with pool, a (small) outdoor kitchen with some tables in the shadow

the kitchen could be a bit more equipped

the pool was cleaned twice a day and gets lots of sun

really comfortable, a nice size swimming pool to cool down, share kitchen

beautiful swimming pool. available kitchen and coffee. cozy rooms.

the pool was small but perfect for what we needed

pool wasn’t full to where the water line didn’t reach clean out baskets

clean and big rooms and a nice pool

and the water of the pool was cold

the pool was the best part super private

and the lagoon 5 min by car or 20 min on foot i liked the mayan decorations around the nice pool and in my room

fantastic stay couldn’t fault it pool was awsome pods where amazing wifi was good

breakfast was nice, free bikes to use and the pool en rooms were very clean

constructed, pleasing to the eyes and full of comfort the a/c works wonderful in the units the pool is the perfect for a quick cool down and the bar is always so

concept (tubes), beautiful garden, nice bar and pool and very forthcoming personnel

pods are small but well thought out with super comfortable beds, there's hot showers and a nice pool to relax in

comfortable beds and rooms, we loved having use of the kitchen

we enjoyed the use of the kitchen and outdoor patio space to eat breakfast on

big room comfortable beds free use of the kitchen sweet family ❤️

the kitchen has everything you need and free water was provided

a shared kitchen with water to refill our water bottles was an added bonus

good breakfast. excellent location

manager, sylvia, was very helpful with early check in and connecting us with reasonable taxi to do a day trip to ruins

the staff is very nice and breakfast very good

great location, super friendly staff, delicious breakfast and lovely, relaxed atmosphere.

great food, pool, bar and service

the pool and bar area are awesome, the perfect place to relax for a few hours after a long day and the

extremely great breakfast

and they have a pool

great amenities, pool and breakfast spread every morning

perfect spot and swimming pool

was clean and spottles, bed was comfortable, tv and av works as they soppose, spcious room, pool

clean and spacious room, super nice chill area and pool

the ac worked great, and so did the wifi

has a pool but we had to wait for them to service it before we could swim

music from neighboring property at noon and in the evening at the pool from other guests on serveral days

location was perfect, and there was a clean pool on the property

the pool is great, good size and clean

nice and clean room with a good pool in the centre of towm. very friendly stuff.

strong wifi signal, smart tv with all the streaming stations, amazing a/c

is very central but it is not noisy at all comfortable bed netflix was a good surprise good wifi very friendly

host very comfortable place, good beds and nice swimming pool garden is very relaxing to wind

great house with garden and pool, spacious

nice pool. large and comfortable room.

clean, pretty big room, sitting outside, pool and we really appreciated small fridge and coffee machine

place, awesome pool and room

a little more variety in the breakfast options would have been nice

requesting a tip for a buffet breakfast. everything was perfect.

breakfast, super friendly and helpful staff, very cool amenities like yoga classes, paddleboards,

the food was not that great and the breakfast buffet was really disappointing

thing is the pool area at the back seems a bit neglected and could do with a few touch ups

friendly helpful staff, nice breakfast, nice room, bathroom, hot water, soft sheets, nice pool

very nice room, nice pool and good location

pool was pretty dirty. breakfast process could be a bit more straightforward

since my last visit, they’ve expanded the hotel with a beautiful new pool and an inviting open space that adds even more charm to the property

liked the location, rooms and pool

place was filthy, the kitchen wasn't cleaned before we arrived

the kitchenette is equipped with the most basic stuff

comfortable beds, super clean nice shower, lovely terrace with small kitchen to use and views of the square

modern, pool and restaurant were nicely situated

excellent breakfast i was surprised the chilaquiles were really good ud83dudc4dud83cudffb

definitely be back, walkable to some great restaurants & bars , safe ,my favourite place was the pool though , great rooms very spacious & friendly staff from reception to the breakfast

the included breakfast had some variety each day and was good

lovely sanctuary in bacalar town, an oasis of calm and a beautiful pool

location, clean, nice rooms and good pool

you get it included in your rate) & lovely pool area with some great bird life in the nearby

breakfast was okay and served in the restaurant on-site

fantastic hotel, breakfast always very tasty, room was spacious, staff very friendly

the breakfast was great from the restaurant next door and we also went for an evening meal there

the staff is extremely nice, the room vas very clean, nice breakfast

friendly, helpful host and good breakfast

breakfast was from 8:30 - 9:30

the breakfast was also really nice considering most places wouldn't include a breakfast in the price

location, the room was very clean and the breakfast is just what you need to start the day

martha, the owner and the breakfast

size modern room, great breakfast, small fridge, nice patio area for breakfast, 10 min walk to the lagoon

every morning we got delicious ,healthy breakfast and our host marta even made our son separate kids friendly breakfast like pancakes

the breakfast ud83eudd5e is delicious and the host is very friendly and helpful

spotless, comfortable, with fantastic hosts, they even had a birthday cake for my birthday, breakfast was delicious, they go out of their way to help you, i would 100% recommend this lovely

was really near from the lagoon the service was great the pool the best

really cute apartments, great green areas around the pool and the staff was really friendly

very warm and fast, the staff treated us very well, the room is spacious, fresh and clean, the pool area was enjoyable, it has lounge chairs, tables and chairs for a good afternoon, they have

gardens inside the corridors and around pool area

pool cleaning can be improve

free off street parking was great

wonderful accommodation, incredibly beautiful gardens, pool, and roof deck

each room has a hammock on your own personal balcony, lock box, laundry service, coffee maker + coffee :), as well as sustainable + good smelling shampoo &

safe parking just next to the hotel

the pool is in the shade.

no breakfast or pool access included

the kitchen areas has water to refill bottles as well as basic amenties

wifi is weak

wifi and comunal kitchen

side and outside property)

great little pool, clean

pool is cute

wifi was awful.

the wifi is on & off, that was a burden as i was also working next to the pool it works well

room, pool, location

liked the swimming pool and the little roof terrace was a nice retreat space

from the beach and five from the town, calm, nice 2 swimming pools, one on rooftop, very good breakfast(fruit, eggs, toasts, jam, nutella, cacao, coffee…), nice room with balcony, we booked a

the breakfast was great

the breakfast is not too varied but of a very high quality (the quesadillas are delicious)

we didn’t use the pool as we arrived late and left early

wifi is working perfectly and there is a parking for free

good wifi 6

bad wifi in the room and the location is a bit far

-15min walk to the center and same to the lake)

few parking slots available - water and hot drinks complimentary - suggestions for excursions - close

the outdoor area with the pool was wonderful, the whole complex was a little green oasis

the room was quite spacious with a view of the pool

my room was large. the pool area was nice. the staff was friendly.

pool was gross and needed cleaning and maintenance

pool is smaller than on photos, yet enough to get a cooling dip

the bar was delicious and their breakfasts were amazing

the bar and full restaurant were not open due to covid when we visited, but the breakfast they serve is

they are still setting up the restaurant and bar so i’m sure the experience will be even better in the next time we visit bacalar

the breakfast was amazing, and we also had dinner at the restaurant and loved it

we could have wished for: clean room, spacious bed with very comfortable mattress, good breakfast and a nice pool to swim in

the hotel is very beautiful and has a small pool which we didn't use but looked clean and nice

great location and staff, very warm welcome and they even offered a late check out free of charge, so we could go on a sailing tour the day we were leaving

the hotel itself is beautifully designed, with a relaxing vibe, a lovely pool, and cozy sitting areas that make you want to just stay and unwind

the room is clean, the breakfast is good

is amazing hotel with a nice garden and swimming pool

the breakfast is a complete start of the day

aaa and don’t forget the delicious breakfast done in the moment for you upon request

nice small hotel with good breakfast and beautiful rooms

there's a nice little pool for an afternoon dip and we enjoyed the bar in the evening for a few glasses of wine

the pool area was so cute and a great place to read and relax they also booked me with the adventure,

and relaxing facilities - amazing staff- good food- love the concept of honnesty bar , well done

considering our experience at casa hormiga, i wouldn't book it here unless it's for the spiritual/spa experience, which seems to be their specialty

we loved our room (the kids especially liked their ‘upstairs’ room

the pool was heated ud83dude04 in the morning, it can be a little noisy in the room with cars passing

room service - meals provided by the la playita restaurant for reasonable prices