very clean and new. modern rooms, rain shower, pool clean with water fall. overall enjoyable.

the breakfast was not the very best but this is a small thing.

lovely interior pool,patio,bar area; included good breakfast

the included breakfast had some variety each day and was good

the breakfast is very delicious and the staff helpful and friendly

enough, beds ok and good shower clean bathroom parking and easy to walk to the lake free bottled water

wifi is not stable

the beds were nice, the location is alright, the secure parking is good

works well, great owners, good parking, good coffee, lots of towels, good pressure and hot water, high ceilings, nice deck, nice

quiet and amazing wifi

the restaurant and sunbeds on the lake, beautiful yoga shalla and a great yoga teacher, great breakfast, and mostly absolutely amazing staff ready to help at any hour

breakfast was great

the breakfast was good but didn’t suggest many choices

most amazing room with private pool… such a comfy bed and loved the outdoor shower

my jaw dropped as soon as i saw the room i booked with a plunge pool

comfortable beds, super clean nice shower, lovely terrace with small kitchen to use and views of the square

place was filthy, the kitchen wasn't cleaned before we arrived

the kitchenette is equipped with the most basic stuff

host was amazingly friendly , rooms were well equipped and spotlessly clean, and the breakfast was very tasty

well welcome by our 2 hosts in a charming place, with all the confort you need and a homemade breakfast

the two ladies in charge were really helpful & tailored our breakfast to suit our needs

the breakfast ud83eudd5e is delicious and the host is very friendly and helpful

great value which includes a wonderful breakfast

we have two girls and the played a lot in the nice pool

nice and stylish - full equipment (just the knives might be sharper:-) - super location - nice pool &

new building, great big room, nice pool

really cute apartments, great green areas around the pool and the staff was really friendly

gardens inside the corridors and around pool area

the breakfast was tasty

friendly, helpful host and good breakfast

clean and minimalist environment. breakfast was good.

breakfast was everage, just scrublef egss an banana

breakfast was from 8:30 - 9:30

pool was gross and needed cleaning and maintenance

the outdoor area with the pool was wonderful, the whole complex was a little green oasis

my room was large. the pool area was nice. the staff was friendly.

pool is smaller than on photos, yet enough to get a cooling dip

the room was quite spacious with a view of the pool

great amenities, pool and breakfast spread every morning

small garden with swimming pool and great atmosphere

clean and spacious room, super nice chill area and pool

perfect spot and swimming pool

was clean and spottles, bed was comfortable, tv and av works as they soppose, spcious room, pool

breakfast was amazing

the breakfast is delicious and the tips regarding the activities were so helpful

breakfast was very good as well

the pool is beautiful and excellent breakfast and staff

minor thing was that the bar was not opened until 2pm

nice swimming pool as well

d smelled lovely), the pool was amazing and the staff were super friendly

the pool is super nice and the breakfast was one of the highlights of our trip to bacalar

- the rooms are super clean - friendly and helpful staff - breakfast served in a nearby restaurant (several breakfast options to choose from, including

the breakfast (at the restaurant next door) was tasty and well organised with enough choice to suit all

location, nice and cozy rooms, pool, breakfast - you got all you need to relax in this small village

the adjoining restaurant / bar was handy and very good food

the wifi didn t reach everywhere

however, it was so moldy, that we couldn't sleep there with our kids

wifi didnt work in our room.

gardens, comfortable beds and great breakfast options

from the beach and five from the town, calm, nice 2 swimming pools, one on rooftop, very good breakfast(fruit, eggs, toasts, jam, nutella, cacao, coffee…), nice room with balcony, we booked a

liked the swimming pool and the little roof terrace was a nice retreat space

the second pool on the rooftop was a nice surprise

the balcony on the swimming pool is nice and the beds are very comfortable

strong wifi signal, smart tv with all the streaming stations, amazing a/c

is very central but it is not noisy at all comfortable bed netflix was a good surprise good wifi very friendly

we paid for our laundry to be done and they said it would take 24 hours

on the last day they offered us not only to store the luggage but also using public areas, parking and pool if needed

the murals throughout the property, the rooftop deck, the amazing pool, and the simplicity of the rooms made it all relaxing and tranquil

wifi was not working at all in our room and also in common areas very bad signal

breakfast was delicious

the breakfast was very good albeit it not overly fast which was fine with me, just know that in case

the room is clean, the breakfast is good

boardgames and treats for the kids a welcome drink, lots of advice

breakfast was great as well and there was 24/7 access to water for hotel guests

we had a room right in front of a cozy pool which is cleaned every morning

apartment equipped with kitchen utilities to prepare breakfast or cut some fruits

pool cannot be used by hostal guests

clean and beautiful place with nice pool and area to relax

the kitchen areas has water to refill bottles as well as basic amenties

big room with kitchen area but no stove to cook

music from neighboring property at noon and in the evening at the pool from other guests on serveral days

has a pool but we had to wait for them to service it before we could swim

the pool is great, good size and clean

location was perfect, and there was a clean pool on the property

nice and clean room with a good pool in the centre of towm. very friendly stuff.

rooms friendly, helpfull receptionists great water pressure good breakfast relaxing pool & bar area quiet

i hope the bar will be open soon

breakfast delicious, chill environment

pecially the guy who welcomed us so lovely), excellent breakfast, comfortable areas at the pool, bikes are included, very good location, recommend everybody to book a boat tour at the hotel

the breakfast is a complete start of the day

the entire architectural design is absolutely stunning. the pool area, the restaurant & bar

the pool was heated ud83dude04 in the morning, it can be a little noisy in the room with cars passing

pool is quite shallow and there are not a lot of places to sit in the sun

what we didn't understand was why the continental breakfast was not clearly highlighted during the tour

wish the included breakfast had a bit more options ; especially for someone gluten free like me, as nothing was

pool is open until 11/12 at night, that was so nice

great pool

pool area is great to relax in and the staff are super friendly and helpful

nice pool and rooftop for relaxing

pool was pretty dirty. breakfast process could be a bit more straightforward

the ac worked great, and so did the wifi

garden with the pool, amazing beds and large rooms

nice pool. large and comfortable room.

it has a tv and fridge and a lovely outside area where you could use the pool and have breakfast

although the pool was cleaned one day during our stay the water was cloudier by the next day so we did not feel

clean, pretty big room, sitting outside, pool and we really appreciated small fridge and coffee machine

a superb hotel great staff very well run & a great breakfast i'll stay here again

breakfast, very limited choice, just eggs and very hard bread.

nice pool area and breakfast was cool to have before starting your

breakfast, super clean rooms and very nice staff

the rooms are comfy and the breakfast ommeletes are delicious

location staff free water breakfast

breakfast was delicious

is new, just in front of a nice green park

breakfast was adequate, but the restaurant was inexpensive and you can always get something

programs, beautiful room and comfy outside area for chilling :) should not forget to mention that breakfast was awesome

manager, sylvia, was very helpful with early check in and connecting us with reasonable taxi to do a day trip to ruins

breakfast was excellent. mote than i was expecting.

however, the view from the infinity pool was great

the hotel could have an option with breakfast included when you book it.

the public entrance to the lake and we were able to enjoy a beautiful sunset view of it from the pool and our rooftop terrace

breakfast is a bit limited and the portions were not so big

great location, super friendly staff, delicious breakfast and lovely, relaxed atmosphere.

the pool and bar area are awesome, the perfect place to relax for a few hours after a long day and the cocktails

at the pool, chill at the terrace

great food, pool, bar and service

a bit loud music at the pool, but it's all about personal preference.

they say they offer breakfast, but only bananas and sugar cookies were provided

breakfast was really basic, one banana and one apple, one croissant from industrial production (not

breakfast on line said good breakfast

the free breakfast was four crossoints and some fruit for three people for four days and wasn't restocked

bed was uncomfortable and breakfast insufficient

swimming pool was amazing and the room was incredible, beds are huge, linens are top quality, the shower has

we loved our balcony with the comfortable chairs and the pool

try the pancakes at breakfast - they are really good. the pool was amazing.

pool

the pool area is really pleasant

good breakfast. excellent location

we enjoyed the use of the kitchen and outdoor patio space to eat breakfast on

great kitchen space with everything you need for budget cooking, and drinking water available

clean room, very comfortable bed, common terrace and spacious and well equipped kitchen

a shared kitchen with water to refill our water bottles was an added bonus

beds - hot water - clean - safe - location - hostfamily super friendly - tv - ac - good wifi - kitchen you can use + drinking water - sitting area in front of the

breakfast was nice, free bikes to use and the pool en rooms were very clean

clean, pretty, brilliant food, refreshing pool, cannot complain 10/10

the pool is perfect when you need to cool down and the tubes themselves

great bar area with great drinks and very tasty (italian) food

the vibe of the place is also beautiful, the lights and music, amazing to swim in the pool

the pool was the best part super private

and the lagoon 5 min by car or 20 min on foot i liked the mayan decorations around the nice pool and in my room

pool wasn’t full to where the water line didn’t reach clean out baskets

and the water of the pool was cold

the pool was small but perfect for what we needed

beautiful swimming pool. available kitchen and coffee. cozy rooms.

clean and big rooms and a nice pool

place was adorable, such a nice garden with pool, a (small) outdoor kitchen with some tables in the shadow

the grounds are beautiful with an amazing pool and the rooms were very clean

place, staff was really kind and helpful, lovely pool and well equipped outside kitchen

the kitchen could be a bit more equipped

the pool was cleaned twice a day and gets lots of sun

be fooled the hotels pool is ver small but due to the proximity to the lake not necessary at all

the cute swimming pool and the view from the balcony

smallest hotel pool i’ve ever seen :d looks totally different on the picture

cute swimming pool

pool is smaller than on the pictures location is a little bit far by walk to reach downtown, we

like laundry service, organising boat, direction

he was able to get our boat tour booked and handled our laundry

we also enjoyed the pool and the nice atmosphere

but they did have chairs out there and i saw most of them had a hammock hanging and there was a pool view with cool color changing lights, all that said they were super nice, on call staff and

room, pool, free bikes, kayaks and lifecoats, private access to lagoon, great wifi, fresh water, truly

impressions were a little concerning - the hotel pool and reception area is some distance from the lagoon and a little underwhelming to look at

thanks ud83dude0a pool ud83cudfca‍♀️ with weather clean and fresh

there is a little bar area in the yard that you can purchase beverages and relax on the lawn

it was nice that they had a bar to sell drinks from 11-7

very slow service from bar staff in the garden, but they get away with it due to swing seats and location

the bar was not really a bar as much as a person standing there sometimes to pour some drinks don t

location was priceless, you have a little bar by the lake however is very tranquil so it s perfect to relax, you can also take kayaks or

the other very nearby hotel la casa lamat serves a lovely breakfast and lunch

place, nice staff, the breakfast package is a nice touch (although don’t expect a full breakfast, it’s 2 toasts per

breakfast on site but nearby, no immediate access to the lagoon, difficult access road due to rocky

was worried about the access road but it was all ok in our little nissan march :) the breakfast is basic and not to our taste - i don’t really think it’s necessary though seeing you

breakfast, the idea is good although the execution is poor

there are two options for breakfast- one is free and one you have to pay for

breakfast is included and enjoyed in raiz, the hotel’s restaurant

i have to mention one thing, i think it's a little shame that the included breakfast is a very simple (but well enough breakfast, nothing is wrong with it) and then they have

beautiful location, kind staff and excellent free breakfast

the breakfast was good and the bar and sunbathing area overlooking the lagoon was beautiful

the next days the restaurant and bar just closed, probably because of not so nice weather

group was quite sick the day we checked in and the staff were kind enough to prepare the room for early check in so they could rest

there was a restaurant and bar with very nice food and drink

the cocktails at the bar downstairs were amazing (try the tutti-frutti, it's sooo good)

of perfect days on the lagune: good breakfast, kayaks that are included and available any time, a bar where you can grab some cocktail for a reasonable price, and sun beds on the pier

good bar on site

they have a great snack restaurant with basic favorites and the bar which is open 12-9pm had great drinks, reasonably priced

the breakfast was perfect coffee toast and fresh fruit

breakfast was really basic, and internet service was bad

nothing (maybe the wifi could be better in the room) (-)wifi is poor. no 4g connection at this area (+) the staff are very nice, helping with everything (taxis, problems with the wifi and etc (-)wifi was bad at our room, but they gave us routers which solved the problem (+) we thought the bungalows were really nice, comfortable bed, strong wifi, strong ac, clean and nice bathroom/shower (+)located directly at the lake free kajak free wifi great people good breakfast good snacks / cocktails parking was no (-)next time i would take a bungalow wifi only worked sometime (-)a bit noisy in the rooms downstairs in he mornings mainly and no wifi in the room (-)no wifi in rooms which was unfortunate. (-) also the wifi wasn't that good, but honestly you go to vacation and relax so we didn't missed to much

sup, kayak, pool, restaurant

the pool is small and a bit dirty, they should put an outdoor shower so people can wash away the solar

really nice location on the lagoon at the back, with nice pool and bar area

we stayed in the bungalow with garden and pool and it was exactly what we hoped for

good location not far from center private access to the lake parking hammocks and nice terrasse

the private parking and dock . pleasant staff.

i liked the protected parking

wifi was good also

pool, the hammocks outside

a great garden with a pool to dip in and a kitchen you can use to cook if you like to

is very basic but worked great for a reasonable place to stay - super clean - iffy wifi but really amazing for the price - comfy bed - good shower - be sure and bring your own

enjoyed our stay: quiet, comfortable room, nice shared kitchen, clean pool, parking, friendly staff

breakfast was very good, wifi was only available in the

also the advertisement didn t really tell you that the glamping tents are basically on the parking lot around 4 meters away from the road

rented a tent, we know, but when we got there the tent is at the parking lot or close by, one meter of the road

i had such amazing time so i cant complain at all about anything, breakfast was simple but super good

manager very helpfu and made us breakfast each day and dinner 1 night

parking spot was ok.. the pictures on booking were beautiful in opposite to the reality

at the moment they hadn't a parking lot

payed more if there would've been maybe a small buffet then just 2 servings for a set menue for breakfast

breakfast was included and was simple and delicious

from the hotel will be the public bathrooms they were all the way at the main lobby and far from pool area or the entrance to the laguna

a/c was excellent, and wifi is very reliable

wonderful facilities to swim in their heated pool and in the lake

only netflix showing on tv

pool area and sundeck were also top notch

parking

restaurant never answered the phone for room service

room service has no surcharge, which really encourages you to use it - and the dishes are delicious

a less positive note, the pool was marred by an abundance of insects, which deterred us from taking a refreshing dip

excellent wifi for those of us who travel for work

the pool was great and the food was amazing

anticipate our needs, (for example, bringing fresh towels as soon as they saw us approaching the pool), and to provide information about the property and surroundings, restaurants, tours etc (+) it seemed very new and we just loved the design of the rooms, the pool and everything (+)jr suite is very comfortable, the pool area as well (+) nice pool (+) also the pool area was great for the baby to play around and the staff were friendly and (+)the grounds and the pool were nice, the staff was great

the traditional mexican breakfast options were also super yummy, and were included in our stay

the only think i didn t like was not having wifi in the room

location, staffs and breakfast was excellent

good ac and wifi

a great bar and restaurant on site, the food we had was really good and great value for the price

there is also a cozy bar in the garden with cocktails, snacks, breakfast en lunch

small pool

great pier and bar area near the lake

good bar inside hotel with tasty cuisine

cocktails at the bar are great

location was incredible with the bar serving cocktail with a nice view of the sunset the staff was very helpful as they booked a

have a traditional lebanese menu in the restaurant bar food was

kids loved the hammocks on the jetty and the hot tub

spent 2 nights there, with 2 kids

spent 2 nights there, with 2 kids

could do with more options for kids at lunch and dinner

pool area can great an upgrade

own private dock on the lagoon, kayaks, outdoor seating area, water fountain and coffee, private parking, air conditioning, fridge in the room

there is minimal parking space since i rented a car

hamocks on the deck large confy bed clean parking

we could hear all the noise from outside such as people talking in the middle of the night, cars parking due to the windows aren't good sound isolated

lots of free parking

the breakfast was perfect with fresh natural juice and the toast cake with some really good homemade

breakfast was forgotten

breakfast was great especially the fresh juices.

it was really nice to have breakfast included with the room, along with fresh juice each morning

they have a good wifi setup offering a network throughout the entire location, but internet was down 2 days out of

-wifi is good - you can use the pedalo and kayak

the first room only teased you with the signal of wifi

wifi was unfortunately a continuous issue throughout our 4 day stay