the free breakfast was four crossoints and some fruit for three people for four days and wasn't restocked

they say they offer breakfast, but only bananas and sugar cookies were provided

breakfast on line said good breakfast

breakfast was really basic, one banana and one apple, one croissant from industrial production (not

bed was uncomfortable and breakfast insufficient

the kitchen never seemed to be open when i was there but it also wasn t that full at the hotel so i

parking

try the pancakes at breakfast - they are really good. the pool was amazing.

staff, spacious and rooms and parking available

we loved our balcony with the comfortable chairs and the pool

the pool area is really pleasant

the pool is awesome, small but comfy

breakfast, super clean rooms and very nice staff

property was beautifully done up, the pool area was gorgeous and we were made to feel really welcome

a superb hotel great staff very well run & a great breakfast i'll stay here again

can use a pool

the rooftop was excellent for watching the sunrise and cooling off in the pool

we enjoyed relaxing by the small pool and looking out over the lagoon

room was comfortable, wifi quite good

location, breakfast, friendly & helpful staff, cleanliness.

the hotel could have an option with breakfast included when you book it.

the hostal is very peaceful and quiet, spacious rooms, double bed with good wifi and air con

wifi in my room was pretty well nonexistent.

ac and wifi work great

good location. cheap. perfect for travellers. good ac and wifi

wifi didnt work at the beginning but then the owner gave me another login so it worked most of the

we loved our room (the kids especially liked their upstairs room

the breakfast and dinner they have is absolutely mouthwatering

pool is quite shallow and there are not a lot of places to sit in the sun

the pool was heated ud83dude04 in the morning, it can be a little noisy in the room with cars passing

with a bountiful breakfast, too

nearby city center and good restaurants, in the morning there could be a little noise as the breakfast is being

the wifi works great

the breakfast is a complete start of the day

i hope the bar will be open soon

rooms friendly, helpfull receptionists great water pressure good breakfast relaxing pool & bar area quiet

grounds were just a parking lot

the parking can get tight lol

pictures look nice but there is a construction in the back of the pool, the pool is nice itself but you don

like that it has parking for my car, its not easy to find that in bacalar hotels, also the breakfast included

water pressure in the shower and water temperature both a bit low wifi can be a bit more stable

small pool being installed now

location, close to ado bus station & into main points of interests in town - cosy room - nice pool

really friendly staff and good wifi good people lives in the neighbourhood

water butt by reception and parking outside

garden , clean room,pool and terrace is nice parking is on the road i think safe, a little bit out of centre,

wifi was weak

there are also dedicated parking spots on the street

to get wifi even inside each rooms not just in the outside area

the wifi was really good and there was no problem streaming netflix and doing a bit of work

the parking lot was actually part of the street and it didn't matter if we parked the car in the

wifi connection is weak

exterior features bed were comfortable the room were clean the parking in front of the hotel

wifi was very weak.

the pool area was also very nice and a great place to relax

nice little and quiet hotel. with huge rooms and nice pool.

the room was quite spacious with a view of the pool

there was a cute bar area by the pool but i havent seen an employee there during my stay

pool was gross and needed cleaning and maintenance

pool superb and all the different places to read your books fantastic

no bar in the hotel, but they will have one soon.

boardgames and treats for the kids a welcome drink, lots of advice

the breakfast was very good albeit it not overly fast which was fine with me, just know that in case

thankfully, using the wifi at the restaurant, i was able to whatsapp the hotel to ask them if they could send

that the bar / dining wasn t open but that gave me an opportunity to explore

and clean, nice, peaceful pool, close to the lake and restaurant, we could walk everywhere, parking next to the

comfortable beds, cold ac, functioning wifi

the breakfast was delicious

nice little hotel right in the centre of bacalar quick walk to restaurants and bar the staff was amazing could

good wifi 6

location for a bacalar trip, parking is possible right in front, ac worked perfectly and balcony was very nice

works well, great owners, good parking, good coffee, lots of towels, good pressure and hot water, high ceilings

bad wifi in the room and the location is a bit far (10-15min walk to the center and same to the lake)

few parking slots available - water and hot drinks complimentary - suggestions for excursions - close

the room is nice and big with the pool view

the breakfast is not too varied but of a very high quality (the quesadillas are delicious)

wifi work well

wifi bad , dogs and rooster can be noisy at night

wifi strength and signal not very good

was great, parking available, nice breakfast, great location, we felt like home ud83eudd17 only wifi didn't work

wifi didnt work in our room.

room has a kitchen which is perfect

the wifi dropped from time to time and we had to go to the window to try to pick it up again

the wifi didn t reach everywhere

free parking is available

great rooms with strong wifi, nice little breakfast, perfect decoration :) close to everything in town

the murals throughout the property, the rooftop deck, the amazing pool, and the simplicity of the rooms made

the amount of flys at breakfast was a bit much for the kids.

staff on our trip in mexico, very helpful, even though we had some problem, good location, parking, good breakfast

the breakfast included was a wonderful bonus

pool is smaller than on the pictures location is a little bit far by walk to reach downtown, we

the cute swimming pool and the view from the balcony

pool is quite small, bugs and mosquitoes in the room and distance to town center is a bit far and

of town , but 5 min walk is a beach club (carmelita) which you pay 200mxn and you can enjoy the pool, lagoon

cute swimming pool

wifi did not work from room and even in lobby was inconsistent, staff were very apologetic but

the noise at night. the wifi connection wasn t great.

is not a stove / hob or toaster in the kitchen

apartment equipped with kitchen utilities to prepare breakfast or cut some fruits

the kitchen was big and clean but lacks a stove to be able to cook some food.

nice pool area which we thoroughly enjoyed

it has free parking

water not functioning well sometimes wifi is not the best

very well equipped kitchen, comfy bed

the pool, the location and price ud83dude0d free breakfast and the food was very good too

the included breakfast had some variety each day and was good

we went to have a drink at their poolside bar to wait

the pool was really nice, comfy beds, clean room, friendly people

lovely small but welcome pool and small bar with friendly staff

modern, pool and restaurant were nicely situated

*wifi is weak and slow *economy room is not a good choice

casa lamat sits directly on the lagoon and they are pet friendly

wifi also poor but that s probably more down to local signal

wifi signal was poor

the staff is incredibly friendly, the private access to the lagoon is amazing, and it s pet-friendly our

spotless, comfortable, with fantastic hosts, they even had a birthday cake for my birthday, breakfast was

in the morning ;) privat parking right in front of the house room with nice details and safe, wifi and ac were

good wifi

wifi works well

spacy, clean, parking available and very good english speaking owner who is very helpful

we did not use the pool but everything was as described

there was no pots or pans in the kitchen

we have two girls and the played a lot in the nice pool

the kitchen could use a few more supplies like a pot, and more utensils.

staff answered quickly to requests of switching rooms, good location, good parking, location quite close via

friendly, helpful host and good breakfast

breakfast was made to order

clean and minimalist environment. breakfast was good.

clean, modern rooms. nice bathroom and breakfast.

breakfast was from 8:30 - 9:30

one tried to rip us off by getting us to pay the booking.com comission. wifi didn't work.

wifi didn t work in the room

wifi was great

comfortable beds, super clean nice shower, lovely terrace with small kitchen to use and views of the square

place was filthy, the kitchen wasn't cleaned before we arrived

clean, comfy, and kind staff. plenty room for parking cars and bikes.

good wifi and super comfy beds

the staff are lovely, the rooms are comfy, good wifi, everything was so clean

parking is available on the driveway

love the size of the room and bathroom, the shower is amazing and the parking area is nice and secure

she gave us so many helpful tips concerning restaurants, breakfast and trips to go

not to our taste - i don t really think it s necessary though seeing you have a fridge and kitchenette and

breakfast concept is good but really you need to supplement what is on offer with extra purchases

breakfast, the idea is good although the execution is poor

wifi doesn t work well

breakfast, super friendly and helpful staff, very cool amenities like yoga classes, paddleboards,

the included breakfast was simple and nice, but they served every day the same food

food at the restaurant and drinks at the bar were delicious

the restaurant and sunbeds on the lake, beautiful yoga shalla and a great yoga teacher, great breakfast, and

thing is the pool area at the back seems a bit neglected and could do with a few touch ups

if you need wifi it is not perfect

comfy beds nice showers, parking, smart tv. close to everything. nive view of the lagoon.

the wifi was good downstairs and ok in our rooms

the hotel also offered free breakfast, parking and free bikes which were really handy

great pool

didnt look like the pictures, quite far from city centre, pool was dirty

the very small pool (pond) was dirty, we slept there one night and moved on

strong wifi signal, smart tv with all the streaming stations, amazing a/c

is very central but it is not noisy at all comfortable bed netflix was a good surprise good wifi very friendly

pool was cold

has a pool but we had to wait for them to service it before we could swim

music from neighboring property at noon and in the evening at the pool from other guests on serveral days

location was perfect, and there was a clean pool on the property

the wifi is not really functional

nice and clean room with a good pool in the centre of towm. very friendly stuff.

the ac worked great, and so did the wifi

location is perfect price is great too parking next to the hotel door

there is no parking lot

wifi works better in the common area, but it's easy enough to use it there.

great amenities, pool and breakfast spread every morning

perfect spot and swimming pool

small garden with swimming pool and great atmosphere

clean and spacious room, super nice chill area and pool

the staff were great and very friendly hotel is bright and spacious and very clean parking is secure and

the place was clean, the wifi worked well and the location was great for both the lagoon and restaurants

design of the pool is fantastic

it also had parking available for a car or motor bike

great location, super friendly staff, delicious breakfast and lovely, relaxed atmosphere.

great pool and bar and easy to walk anywhere in bacalar

good location not far from center private access to the lake parking hammocks and nice terrasse

wifi is weak and lagoon on this part is not nice

the wifi was terrible.

the private parking and dock . pleasant staff.

wifi worked poorly

the room was large and very comfortable and cleaned every day and the pool was fantastic after a hot day

it has a tv and fridge and a lovely outside area where you could use the pool and have breakfast

although the pool was cleaned one day during our stay the water was cloudier by the next day so we did not feel

nice pool. large and comfortable room.

great house with garden and pool, spacious

wifi could be better

my so sprained her ankle while we were in town, they helped arrange a doctor house call, breakfast to room and

the wifi didn't really reach our room, but worked great outside.

loved that it was walking distance from 2 great restaurants (nao sushi for dinner and enamora for breakfast

manager, sylvia, was very helpful with early check in and connecting us with reasonable taxi to do a day trip

breakfast was nice

the free parking

the pool it was very dirty. when showering, the entire bathroom gets wet.

- breakfast not available until 8:30am - no kitchenette in rooms, and bringing your own food is not allowed as

wifi did not work in the rooms

the restaurant and bar are located right next to the entrance and the opposite en of the lot, after passing

it was the best room service we ve ever experienced, they went above and beyond to make the stay magical

everything, the gardens , the room service .

the room service also didn't come at an extra cost so it was great to order breakfast to the room as

so well positioned next to the lake which you can access via a large pontoon gust below the nice pool area

good breakfast. excellent location

there is a common kitchen that you can use for cooking and has a big fridge

beds - hot water - clean - safe - location - hostfamily super friendly - tv - ac - good wifi - kitchen you can

nice, comfort bed and pillow, hot shower, good wifi, and super cozy

and comfy beds - hot water - clean - safe - location - hostfamily super friendly - tv - ac - good wifi - kitchen

wifi could ve been a bit better, but it was still somehow working.

the pool was nice and clean and hammocks are everywhere

restaurant doesn't have much choice, and food for kids is not on the menu, i just realised they had pizza, and

if you look for wifi, big screen tv and room service, you may be better off in cancun

we travel with kids and offers a safe and beautiful place to be with the family and the rooms are amazing

kids loved the hammocks on the jetty and the hot tub

8am already is late lol also wifi low key wasn t great in our

a minibar would be a valuable addition, specially because the bar closes at 5:30pm.

the breakfast was very simple nd internet is bad

really good wifi and working ac

the ceiling fan was very sketchy and full of dust. the kitchen sink was very dirty.

wifi worked great

our room had small kitchen

would of been nice to have access to a kitchen, but this was never offered with the accommodation and so we had

the room comes with a/c and ceiling fan, refrigerator, towels, wifi, and tv

not great wifi

the wifi was not connected to the internet

slow wifi

wifi was not working properly, bit far away from city center

fantastic stay couldn t fault it pool was awsome pods where amazing wifi was good

the bar has super nice vibe and the food is super tasty

bar is filled with guests which makes for great evenings

constructed, pleasing to the eyes and full of comfort the a/c works wonderful in the units the pool is the

the vibe of the place is also beautiful, the lights and music, amazing to swim in the pool

the pool was the best part super private

and the lagoon 5 min by car or 20 min on foot i liked the mayan decorations around the nice pool and in my room

kitchen facilities in the room are a bit basic and for example there was no electrical socket in

breakfast was great especially the fresh juices.

breakfast was forgotten

the breakfast was perfect with fresh natural juice and the toast cake with some really good homemade

it was really nice to have breakfast included with the room, along with fresh juice each morning

beautiful swimming pool. available kitchen and coffee. cozy rooms.

the pool was small but perfect for what we needed

the wifi was trash and working remote was impossible we had to leave

they have wifi

and the water of the pool was cold

also there was no stove or oven in the kitchen

we could hear all the noise from outside such as people talking in the middle of the night, cars parking due to

hamocks on the deck large confy bed clean parking

it was nice to have a kitchen to cook in

room wasn t very nice , there were ants ud83dudc1c inside and the kitchen is a communal one and not very clean

the parking area is gated and secure

shared kitchen is small and it can be very busy when the hotel is full, but other than that nothing to

place was adorable, such a nice garden with pool, a (small) outdoor kitchen with some tables in the shadow

the property was beautiful, well maintained and the pool was especially lovely.

really comfortable, a nice size swimming pool to cool down, share kitchen

they have a good wifi setup offering a network throughout the entire location, but internet was down 2 days

a small bar would have been an easy fix

-wifi is good - you can use the pedalo and kayak

the first room only teased you with the signal of wifi

size of room, size of beds, number of pillows, multiple bathrooms, multiple tvs, bar and restaurant available

, actually all my extra needs was solved easy ) , i like atmosphere easy going staff , chef on kitchen cook your

the kitchen staff was very friendly

many mosquitos, spiders in room, wifi doesn t work very well but it s a good place to disconnect

the pool didn't look too clean

we did enjoy the lovely pool though

like laundry service, organising boat, direction

he was able to get our boat tour booked and handled our laundry

deal breakers and did not dampen our trip, but room for improvement: the water pressure and wifi were weak

there is a little bar area in the yard that you can purchase beverages and relax on the lawn

location was priceless, you have a little bar by the lake however is very tranquil so it s perfect to relax,

it was fine , but no bedside lights and wifi was terrible

also, the wifi is not working well and is very slow when it is working

room, pool, free bikes, kayaks and lifecoats, private access to lagoon, great wifi, fresh water, truly

but they did have chairs out there and i saw most of them had a hammock hanging and there was a pool view with

the wifi was quite strong and we enjoyed the access to free water refills

the kitchen was missing a lot of

the room was large and modern, with a small kitchen and great coffee

i have to mention one thing, i think it's a little shame that the included breakfast is a very simple (but well

the breakfast was good and the bar and sunbathing area overlooking the lagoon was beautiful

view of sunrise over bacalar. great breakfast included. friendly service

beautiful location, kind staff and excellent free breakfast

breakfast is included and enjoyed in raiz, the hotel s restaurant

the next days the restaurant and bar just closed, probably because of not so nice weather

the wifi only started working after the power outage when they flipped the fuse

the walls between this and the other guests rooms, as well as the kitchen, are paper thin

locks didnt work; very basic room; stated that i needed internet, wifi doesnt reach the room

there was a restaurant and bar with very nice food and drink

wifi

i would have liked a little more options for breakfast, the little bit of bread and fruit quickly ran out by

wifi signal could have been better.

they have a great snack restaurant with basic favorites and the bar which is open 12-9pm had great drinks,

this hotel has everything you need to have a couple of perfect days on the lagune: good breakfast, kayaks that

very pet friendly

sup, kayak, pool, restaurant

they don t have a proper restaurant but very good snack for lunch and a great bar

the kitchen in our studio was not very well stocked with equipment or cups/plates etc

next time i would take a bungalow wifi only worked sometime

the lagoon) - very quiet and calm - the room was so huge - the bed was confortable - the swimming pool was

parking infront of the hotel

the direct access to the lake and the kayaks is very nice. parking right at the door too

s too expensive for they offer, they tell they have wifi and other amenities but that s not true

a bit away from the center. takes like 30 min to walk. it s okay. very slow wifi

was clearly insufficient toilets partly broken no room cleaning between our two nights terrible wifi connection

cooked to order breakfast consisting of eggs, fruit, toast, and coffee; free kayaks, free parking; perfect deck

the room was on a parking space with a terrible shower, the smell was awful

breakfast was very good, wifi was only available in the

breakfast was great

i had read some negative reviews about the wifi but it worked just fine, maybe because we were in the room next

a great garden with a pool to dip in and a kitchen you can use to cook if you like to

well equipped kitchen, pool is clean and great temp, and all room amenities work great

was great - the swimming pool - guite big and warm, children just loved it

clean, comfy, nice pool, well stocked open kitchen

clean, comfy, nice pool, well stocked open kitchen

the view of the lake across the heated infinity pool was unbeatable though

the lagoon/pool area is really comfy and with a beautiful view

parking a bit limited outside the hotel, but a large secure parking opposite

location is fantastic the sun decks the infinity pool the garden is magnificent

a/c was excellent, and wifi is very reliable

cocktails at the bar are great

location was incredible with the bar serving cocktail with a nice view of the sunset the staff was very helpful

have a traditional lebanese menu in the restaurant bar food was

wifi doesn t work

small pool

kids and pets, impossible to relax kids are crying, running, screaming and dogs barking through the

pool isn t a pool more like a water feature and there isn t anywhere to sunbath but there is a

the pool is very nice but the water is cold

location, staffs and breakfast was excellent

some wifi problems.. but fine

good ac and wifi

good breakfast which was not included in our arrangement

wifi very weak

it seems people find it hard to dry their laundry quick enough for room turn arounds

there was no wifi in the room which made having a tv pointless

i was very happy to have a kitchen as we wanted to spend most of our time at the property

laundry service is very efficient and very reasonably priced

the wifi didn't reach it