wifi is not very good in the bedroom

very old could have phone chargers and a phone tbat worked also room service later hours

easy check in and out with none of the corporate hotel queue, hang ups or extra parking fees

we were greeted by a christmas lit building and parking close to the main entrsnce

very little for kids

on the bar was rude and lacked a sense of customer service

location and parking

arrival kids were given cookies and lolly ices from the front desk

daughter had the kids buffet for dinner, which was recommended by the staff, however when we visited there wasn't

lovely clean hotel in a good location with free parking and friendly staff

staff were very friendly on all areas of hotel, bar staff really family friendly

the only thing which we felt could be a little improved was the food at breakfast

nightclub, great food, room service, huge fish tank, great staff, beautiful hotel

room service food was amazing , the burger was gorgeous and the breakfast arrived on time, was

closed on a sunday but it didn’t even matter, we were able to sit in the lobby area with the kids and eat and drink and kids played, the staff gave them a goody bag which was christmas themed

only slight problem is the car park is quite small and roadside parking at a premium !

down of score is because of poor tv reception and wifi not working adequately in the bedroom

having the lovely bar downstairs a bonus

parking may be a problem when busy, though we had no difficulty.

very pretty location. good car parking space. very quiet area. very old, attractive hotel.

had a great massage and room service breakfast was also lovely

bar and restaurant show of a very impressive culinary excellence with good selection of wines &

service was excellent throughout our stay; we particularly liked the cocktail bar and location.

room service, lovely high quality room with everything you could need for a comfortable stay

reception, dirty knife left in the room from previous customer, closet door not opening properly, wifi dropping all the time, lots of rubbish around car park, no bar

free wifi advertised but barely reached the

wise the bathroom was a little smaller than usual, but because we used the spa facilities to shower in it didn't make too much of a

corridors had food and drink

best property for relax. amazing spa area and pool. delicious restaurant with great service.

ndwiches) wasn t worth the money, ordered a latte and hot

the room was beautiful and comfortable with decent room service

location for party at the golf club

breakfast was really nice had a good range of cereals fruit and baked goods

unfortunately no spa and gym facilities

wifi didn't work in my room which was very dissapointing

lovely building in a convenient location for golf and ascot racecourse

wifi could have been faster.

the bar area was really cosy with fires lit

the wifi was free, and really good, the bedroom was far better than expected, and the grounds amazing

extra charge on bill, card only payments. gentlemen serving in the bar needs a personality

pool, the breakfast, the location and the staff

free parking

everything, from the theming, all the little touches, the staff so nice, kids loved it

parking was a nightmare

the customer service of staff in the skyline bar was mixed - a young man who did not seem interested in his work and got our food order wrong

no food on weekends apart from sandwiches at the moment, for room service.

bar found it cold no back ground music the receptionist was the bar man so everytime you required a

the room service and breakfast was great

ere is free wifi which requires personal credentials)

wifi was a bit slow and freezes

breakfast was ok, we got it after we collected it from the kitchen opening ourselves

the food was delicious and the bar and entertainment we experienced on the night was fantastic

gym was sparse and a disappointment

experience i have ever made - i had to wait for 2 hours before my room was handded over to me -kitchen is good, food is clean and bar as well

no aircon, no gym