wasn t clear when booking but breakfast was included and there was daily cleaning which was a nice surprise

breakfast was fine but could be improved. limited choices

managed to arrange an early check in as well which was good as we were moving around from location to location

had one breakfast there but kind of expensive for what you got (one piece of french toast)

pool was amazing

options), so my advice is that you bring your own food if you want to cook (there's a complete kitchen in the

we love sitting on the deck looking at the pool

to non-existent wifi in the room; the jacuzzi pool was not very hot and limited hours; stained towels; kitchen

the pool was amazing and the location was just right for relaxing, beach filled days

the location, great staff, very good breakfast, useful kitchen, comfy bed

the two staff people i met were very friendly and helpful and the pool was nicely maintained

bad smell at the pool

one major problem is that the neighboring bar was really loud

sad shape of the cabins: weak wifi signal or no signal at all

roaches,the front desk did not give us what was needed it to claim our breakfast and us the pool when we

the pool by new rooms, the beach, & some of the staff.

huge buffet, good bar. nice pool. loved my room with private balcony. quiet, although enormous!

our kids were happy and well entertained

pools get closed too early at 7pm would have loved to get in a night

the rooms near the pool are new, so the bathrooms are new and look ok but they put carpet on the rooms what

breakfast was not good for kids, breakfast was not enough

pool was nice

is a family focused hotel - the main draw is that the pool has two small slides, and kids, even small ones, can

also there was door with broken glass which is dangerous to have in an environment for kids

kids loved the pool, food was good and close to lots of other restaurants

impossible to get wifi in room

breakfast and lunch were served at buffet

food was delicious at the resort and i like how there was a snack bar so if you were hungry between meals you

t leave you alone while relaxing on the beach, so we opted to spend most of our time by the pool

our room was tucked away in a quiet area near the second quieter pool. it suited us.

randy, michael, johnson and the kitchen staff went above and beyond

roll up curtains in the bar ) dinning area would have been welcome

lovely pool and beach

at the restaurant was really good and you can order full menu and wine by the bottle for your room service

next to the hotel running into the beach (not smelly though) no sun on our private terrace the pool is small

comfort and bed matress, the restaurant and bar area with its beautiful view on the sea and the overall design

the staff, the room, food, the pool area, the views

breakfast was amazing every morning even evenings nv for dinner

breakfast was wonderful every morning

snacks not available for purchase like some of the bigger resorts, and there where two different pool locations

pool was clean, ambiance was serene, facilites were well taken care of

breakfast was great and we ate at the restaurant azul several times during our stay and the food is

it could improve in some facilities, like laundry service for example.

the accessibility, beach is 5 min walk or more if you stop by the little shops on the way, the breakfast, beds

and new, spacious and comfortable rooms, nice pool area, hearty breakfast, and very friendly and helpful

they are adding wifi but at this time it was not operating

i really liked starting with the stay the price super comfortable breakfast included very delicious i recommend

wish it had a washer and dryer to do laundry but at least they do provide a free laundry service

as pool front but the little porch where the hamacs were was more like street- and parking lot-front

the wifi up in the lodge was not working all of the time, but the main wifi was okay

stayed in two) were well appointed, spacious, clean and comfortable; plenty of hot water; owner and staff were

great wifi, a/c and close to the beach

nice bar by the beach s security

can the water in the pool be heated when needed?

i liked the location of the bar and the smallness of the resort

with a private area with lounge chairs and umbrellas, as well as a more secluded area by the pool

the water pans to dip feet in prior to going up stairs to room and foot and body shower right at pool access

some of the drinks in the bar were just okay.

the pool was really nice for kids, and the hotel is well located.

a lot maintenance being done and the wifi was poor.

good gym with an impressive view (rooftop)

no feet wash after the sandy beach rooms require significant renovation salty water in shower no laundry service

return shuttle was lacking enough departure times.

the pool bar close to the beach is the cherry on top

the hotel does not have a 9:30 shuttle to the airport

of frustrating that they let people play the towel game putting towels on chairs by the pool and on the beach

it was very comfortable and great because i bought food for my kids while we were there

although their 2 nd floor bar, vos flooded every time it rains

the room was spacious, the service was excellent and the meals were great

ve stayed for 6 nights as a family of 4 (2 kids, age 6 and 8)

breakfast food was abundant, fresh and beautifully presented

booking l made misled me into thinking breakfast was included for the whole party of four but apparently it was

they offered me shuttle service from and to the airport, included with my stay :) finally, their food is great

excellent location. good food, free wifi.

the beach, pool, restaurant and supposed luxury amenities were not able to be fully utilized by guests because

our room was in front of the laundry room of the hotel, so it was not that nice and there was a door in between

we enjoyed all of the amenities including the gym and horseback riding

pool was very very cold

i reached my room the room had a different wifi connection

was a little bit of a pain having to relocate to go for breakfast, but not a disaster

the resort also has a 25m pool which was an absolute gem as my partner and i love to do laps so we were finally

breakfast was delicious, staff friendly, rooms clean and the pool was perfect

wifi sucks! also there is no amenity. no shampoo. only one bar of soap.

the breakfast was excellent, but only one staff member was waiting on tables and making the breakfast

breakfast was great, the view wonderful, and the location was excellent (just enough off the beaten

ac is good, wifi is medium/low

cafe palo made delicious coffee and breakfast

free breakfast at the crazy bean restaurant next door is awesome

private parking behind hotel

had a coffee maker in the kitchen but would've been nice if they provided some coffee for it

perhaps breakfast options / variety and size could be tweaked a little bit more.

great selection of breakfast and coffee was great.

the location was good, bar staff was pleasant and accommodating

very good breakfast. location was perfect. ocean front and pool were just right

nice pool, convenient for meals!

the breakfast arrangement is highly confusing perhaps unintentionally, who knows

great hotel with excellent rooms (can't beat the sunsets from your private balcony), great food, pool, and beach

close to west bay/west end. has free parking. good value.

no wifi for the duration, also maybe not their fault

paid us$50 a night for a clean room with 2 queen beds, a private bathroom, wifi, and air conditioning

great wifi too

wifi takes some time to connect sometimes

wifi was a bit intermittent , not sure if it was island electricity supply , often you could see

booked a top floor kitchenette unit, which was specifically what i wanted having stayed here before

parking was good

the parking was a bit too far but it was ok and safe where we had to park

parking lot was hard to find

the bed was comfortable, the shower was hot, the ac was great and the kitchen was really nice

wifi did not work but it didn t really affect us, just would prefer not to pay for amenities that

wifi: they have like 4 wifi accounts, and none are stable

really but the parking is tricky until you ask

connection/wifi was not available in my room, had to go all way down to the reception area for connection

pictures were spot on, the pool was beautiful

also loved that we were served beverages while in the pool

swimming pool a bonus,very helpful and lovely staff

spa is next door to property

the bar and restaurant was phenomenal restaurant had a great menu

the kitchenette in our room was smallish on counterspace but absolutely well equipped for our needs

they have a great bar and restaurant on site

sewer smell in the tiki bar for most of the stay

the kitchen team was super accommodating with my son's food allergies

i love the view of the hotel, the breakfast was good.

decent breakfast

was unable to have the breakfast; i had to depart early to board the cruise ship

guests in the hotel) - repair works to the hotel very early & late in the day (power tools etc) - pool was dirty

free breakfast of choice and the other food was good too

variety in the menu, more activities into the night and an all inclusive package that includes bar service and

the waiters, the dive shop, dive leaders, boat captains, the front desk, kitchen staff, bar tenders, taxi boat

the waiters, the dive shop, dive leaders, boat captains, the front desk, kitchen staff, bar tenders, taxi boat

the wifi was strong and the a/c was plentiful

was absolutely lovely dining on the deck of puerta azul - breakfast in the morning, sun streaming through the

breakfast is homemade

breakfast and the coffee both fantastic

our beachfront bungalow was clean and well furnished with a comfy bed, ac, good wifi and plenty of hot water

the morning breakfast at facility, the restaurant environment.

smelled like paint, no towels in the room, wifi not working, ordered breakfast which was scramble eggs, hash

the dinner and breakfast was amazing

was no wifi in the room but the reception kindly offered us to move to a different room, there were not

the breakfast was also nice and the service was great

i loved; the quiet and seclusion, really good restaurant, very attentive staff, pretty pool, beautiful view,

our private bungalow was super cozy and had full kitchen amenities which we took full advantage of to save some

so beautiful and peaceful . very well equipped kitchen.

very attentive staff, pretty pool, beautiful view, plenty of space, comfy bed, nice equipped kitchen, cool open

cooked dinner a couple days and the kitchen was well outfitted for this

pool was small

the restaurant and pool area, and all the employees.

there are many clean and spacious areas to relax outside, either by the pool, with a great view, or on any of

i arrived i got a room near the marina but wifi was very weak so they changed for a bigger room for the same

we were pretty disappointed that the pool was out of commission

it s a resort and yet there s no room service

it had a full-size kitchen, even a washer and dryer

the wifi wasn't all that great, but i didn't mind as i was there for the beach and the experience, not

i liked the free shuttle to the airport, and free water at the desk

great sports bar and pool area.

problems with the wifi which were initially blamed on my computer, the television not working and the water

the breakfast was okay

the service is 5 stars as well , the breakfast is very delicious

the staff are just incredible, the food is brilliant and the views, golf course and snorkeling as well as the

rate included breakfast and it was amazing every morning, a la carte menu

swimming pool is nice and good located

fresh warm donuts at breakfast are to die for

also the wifi doesn t work in a lot of the bunglows, so if you don t want to be unplugged this is not