clean. good wifi. close to ado. onsite restaurant.

wifi wasn't good

the pool was amazing but the bleach was too strong. room service was great

the pool was amazing but the bleach was too strong. room service was great

good value for money and wifi seemed to work well

the staff is very nice, the wifi works well in every area

they have a good wifi connection

wifi wasn't working during most of my stay, however i could connect my netflix thru the tv

great location, good wifi if you are near the router. very clean, working a/c

couldn't use the pool because it didn't have stairs, only a ladder

make sure to checkout the restaurant bar (outside in the corner) el estribo, they have great food and drinks

nice to sit on the terrace bar overlooking the zocalo

well furnished room with lovely view over the swimming pool

great features which makes this hotel unique, we can write in the guest 'book, eat , enjoy the pool, hear the m music from the street, take a great shower, all is to my like our parents brought

staff is very kind, waitresses have an excellent service spirit, i like the swimming pool

cleanliness of the rooms and the view, the pool could use some more clean water

the secured parking and the view.

and the valet parking was pretty slow

no parking lot aside the hotel

breakfast that was supposed to be included was only for one of us and was not a good breakfast

nice breakfast buffet/nice waiters

the parking in lot is outside and there is no connection to the hotel, it is necessary to walk outside

also, it was the first ever hotel i saw in mexico which inspite of having breakfast included in the package, gives you a fixed limited menu to select the breakfast from

parking not attached to hotel

balcony, pool, air condition and restaurant

lobby was very nice as was the swimming pool

pool

the parking place and some noise.

unexpected indoor swimming pool

is not clean, it smells bad plus the parking area looks terrible

with mold, and the room reeked of humidity, we got a horrible view of a unfinished constructed parking lot

you have sea views from some of the rooms and there is a pool on the roof

the pool and location

the hotel is getting old and with not enough maintenance, it wasn't available hot water, the pool area was modified and now it's too small to really enjoy it

was hard to lock the balcony doors, there was no wifi inside the room

wifi was slow most of the time.

ry poor signal)

they also provide roku tv and wifi

the ac and wifi was very fast as well

the air-conditioner unit was new, excellent wifi connection and great to have a smart tv (with netflix and youtube)

parking is great behind a gate maned by staff

is situated in the heart of centro historico, great little hotel with the basics and free gated parking

is in front of the port and center the private parking, the staff very cordial and attentive your manager pending

great location to the waterfront and zocalo frees secure car parking

ok wifi

arrived at hotel 7am early but they do early check in for us

trued to charge us more for an early check in than quoted

location, helpful staff, room service was good, nice big room with ac, the pool was great

clean, great location, beautiful pool, and the staff was so friendly and helpful

like that parking for vehicle was not on property

- there is no parking, it is a valet parking guy that takes your car away to who knows where, outside there are

parking is out of the hotel facility

the gym was very good and kept a high standard

lovely balconies over looking the malecon and harbor slightly warm pool for swimming very nice

rooms, great facilities, 2 pools, kids area, open lounge great for relaxing in the evening and everything you need and very secure

on site restaurant is a great plus as is the bar area, pools are small but okay for a dip

to the downtown and malecon area, free parking, the wifi, the exercise gym and the 25 meter pool for lap swimming

this room

no wifi code was provided

changed to a different one later) the wifi is low and unstable

air-fryer, stove, coffeemaker, microwave, blender, full size fridge, also nice is individual wifi router with super good and stable connection

they had a very nice pool that was nice to swim in

the pool chairs are not in good conditions

wonderful location, great staff and we loved the pool.

gym did not have enough equipments and so small, swimming pool small and not clean.

room service is charged a lot extra

beds, nice linens, good bathrooms, excellent water pressure, pet friendly, all day restaurant, room service, pool, friendly and very professional staff, close to malecon, free parking, valet,

safe parking, friendly staff, beautiful views and spacious balcony

i liked very much his pool and the building

the hotel is very loud from the street and from the pool

the food so so but acceptable , about the service at the hotel great the swimming pool is very good i also was expecting something bad i think they should get a profesional

air conditioner flooded my room, the restaurant was not the best and the pool was small

price for the amenities and room space, many nearby places to eat and buy food/beverages, room service was also great

elevators not working tv with distortion cold water dirty curtains valet parking very rude

we weren't able to negotiate the grade of the parking ramp, but they were gracious enough to allow us to park on the side, in an area where are

location , valet parking for the car

has good parking and grocery shops around

of plugs for devices and pc - so important, but so many hotels neglect this, for a fine swimming pool, good restaurant at reasonable price

clean. nice pool area.

it has a swimming pool, towels are available at the reception

room service & location

the pool over crawd

facilities a bit dated; swimming pool was quite hot & un-refreshing; traffic noise.

i like everything the pool, food , services

excellent food and good value for the money. beautiful garden and pool.

nice pool and comfortable bed

roof, good swiming pool, large bed

the spa was wonderful as

the other issue is with the pool towels

the location ,pool

location is great and pool is big enough and was clean.

maybe a cleaner pool.

size, lobby,parking

nice pool area very sad

beautiful setting on the beach, lovely pool and restaurant. good value.

the valet parking wouldn t even say hello and had very little interaction with customers

left side swimming pool water a bit cold

location was excellent, parking available