the pool

breakfast and bar is also nice and prices are not over priced

slow check in, menu not available for room service, bar closing early, internet failing

great place for family with kids.

the pool itself was good size and perfect as for watching sunsets

the pool was pretty small and the private beach dirty

liked everything great breakfast we used the bikes and the kayaks

breakfast was in a nearby restaurant

only breakfast

staff of xenia and juan were exceptional down to the waiters alejandro & eduardo for our morning breakfast and snacks on the beach to the cleaning ladies victoria and sara

it has access to the beach (loved it), wellness events, and a spa for an extra fee, but it's worth it

nice pool

good breakfast. nice pool. overall it looks like a good location.

my kids love the kids pool with the slide

good breakfast. nice pool. overall it looks like a good location.

free breakfast is sweet bread, juice, and coffee

was great for a nice comfortable small hotel with an adult and kiddie pool, restaurant and billards room

location on the beach can't be beat and the pool is a great alternative to swimming in the gulf

several pools (indoors and outdoors)

swam at the pool at night and we were like alone alone

beach not the most beautiful but really enjoyed the pool

the open pool was being repaired

the glasses are dirty, the indoor swimming pool as well

there is zero parking for anything taller than 7 feet

parking lot entrance extremely narrow, elevators not accessible

no room service. the restaurant area gets too hot. is expensive.

room service the smoke detector flashlight above the bed very annoying

pleasant breakfast dining area by the pool, service was fast and professional

free breakfast, they clean the room everyday, pool, customer service was excellent.

free breakfast, they clean the room everyday, pool, customer service was excellent.

nice rooms, cheap and clean, breakfast included

breakfast was included

the restaurant is not the best but their breakfast was good and their room service was very fast

the location was great, the parking space is very convenient. the staff is amazing.

excellent underground parking very friendly

my daughter loved the pool alot

the plaza, movies theater, big mall, lots of food options, 10min away of the malecon, there is a laundry mat close by to

location, amenities, restaurant, pool

very nice hotel, swimming pool, breakfast, and team !!

pool cold - water to the shore warm but not hot and take forever to get it warm

the pool patio/bar was not inviting, it was not set up

pool area was well set up

swimming pool is great and with towel service

says the property is smoke free and it really isn’t, you can see people smoking by the pool and vela restaurant and it’s very

pool closes somewhat early

the pool was not very clean.

the hotel provides beach chairs and umbrellas to their guests with bar service

i liked the free parking service and great beach and swimming pools they offered

are very good, fair and reasonable priced, good staff and services, nice for families with kids (pools, kid club with lovely carers) (-)is no playground for kids and not much kids entertainment, the food is too pricey, some of the rooms do not have (+)great for kids (+)i love the pool, i felt very safe my kids my playing in it because is not more than 4ft deep

room service and food service at the pool

is no playground for kids and not much kids’ entertainment, the food is too pricey, some of the rooms do not have

room service and food service at the pool

excellent food and good value for the money. beautiful garden and pool.

the pool over crawd

room service & location

i like everything the pool, food , services

facilities a bit dated; swimming pool was quite hot & un-refreshing; traffic noise.

we weren't able to negotiate the grade of the parking ramp, but they were gracious enough to allow us to park on the side, in an area where are

price for the amenities and room space, many nearby places to eat and buy food/beverages, room service was also great

they have a mandatory use of valet parking if you wanna use the

elevators not working tv with distortion cold water dirty curtains valet parking very rude

has good parking and grocery shops around

nice pool and comfortable bed

roof, good swiming pool, large bed

location was excellent, parking available

nice spacious place with extraordinary breakfast options. good parking right under the hotel.

nice pool area very sad

the valet parking wouldn t even say hello and had very little interaction with customers

beautiful setting on the beach, lovely pool and restaurant. good value.

size, lobby,parking

the spa was wonderful as

the other issue is with the pool towels

the location ,pool

location is great and pool is big enough and was clean.

maybe a cleaner pool.

safe parking, friendly staff, beautiful views and spacious balcony

nice beach near about 100 metres. jazuzzi and pool was nice.

i liked very much his pool and the building

the hotel is very loud from the street and from the pool

the food so so but acceptable , about the service at the hotel great the swimming pool is very good i also was expecting something bad i think they should get a profesional

gym did not have enough equipments and so small, swimming pool small and not clean.

good equiped with gym, pool and play area for children

room service is charged a lot extra

beds, nice linens, good bathrooms, excellent water pressure, pet friendly, all day restaurant, room service, pool, friendly and very professional staff, close to malecon, free parking, valet,

the pool chairs are not in good conditions

they had a very nice pool that was nice to swim in

this room

changed to a different one later) the wifi is low and unstable

air-fryer, stove, coffeemaker, microwave, blender, full size fridge, also nice is individual wifi router with super good and stable connection

no wifi code was provided

clean. good wifi. close to ado. onsite restaurant.

wifi wasn't good

staff is very kind, waitresses have an excellent service spirit, i like the swimming pool

nowhere to change at pool and having to pay deposit on towel at reception. spoils the enjoyment

weak menu. no self parking

no parking lot aside the hotel

you like to swim then this is not the pool for you

possible for the kids to swim in it)

the beach is very far away, the room had no view at all

didnt get the breakfast with the room, but the two times i ate were delicious

breakfast included was great

different breakfast options every day

ry poor signal)

they also provide roku tv and wifi

wifi was slow most of the time.

the ac and wifi was very fast as well

was hard to lock the balcony doors, there was no wifi inside the room

balcony, pool, air condition and restaurant

lobby was very nice as was the swimming pool

the pool was amazing but the bleach was too strong. room service was great

the pool was amazing but the bleach was too strong. room service was great

the air-conditioner unit was new, excellent wifi connection and great to have a smart tv (with netflix and youtube)

the pool and location

the hotel is getting old and with not enough maintenance, it wasn't available hot water, the pool area was modified and now it's too small to really enjoy it

you have sea views from some of the rooms and there is a pool on the roof

to small, no closed parking, pool very small for to many guess, kind of expensive for rooms i was expecting a very nice

parking location far

location, helpful staff, room service was good, nice big room with ac, the pool was great

the pool in the roof

rooftop pool - close to everything - breathtaking view