the free wifi signal could be improved

the fact that they accept more than one pet.

the room was extremely clean and comfortable. the parking lot is secure at night.

they provided free parking which is awesome

if i'd known this i would've checked out a little earlier because friends were waiting on us for breakfast a

they have a bar in a pool area

room service food was cold and had little to no taste at all

parking lot staff was also friendy and even asked if i was in need of something from a close by

a lot of hotels are not kid friendly this hotel is clean and my kids were welcomed

pool was amazing to have with our kids on a hot day and we ordered food while at the pool and it was good

parking space

the tv was not working and wifi was unstable 4

wifi never works, phone never works, hair dryer did not work (they replaced it after a deep

room without wifi , and hot water takes forever to come out in the mornings

wifi was spotty and a small step between toilet and the shower hit my toes on a few times.

even a 20l water bottle, all the staff in the kitchen from a pan to knives

he assisted us with luggage and waited for our late check in, and a security guard watched the parking area

needs better wifi!

kitchen has everything

no internet access unfortunately we where settled in the older part of the hotel and we had no wifi even tho

excellent breakfast very nice hotel rooms are clean and comfy

i was given a higher floor, but thin walls meant i heard everything from kids on the other side of the connecting

friendly staff , great restaurant and bar , clean , beautiful gardens / pool

picturesque pool that had photographers taking wedding and quincinera pictures at a few times, and for good

room service

we absolutely loved the remodel of the pool area

and the 24 hour room service has always been kind efficient and superb, especially moises in the morning

the up stairs pool lounge was amazing at night.

this hotel is for adults only 18+

breakfast is a must

the parking lot. it only has one way in but no way out unless you back out

room #225 was super clean, parking is available onsite, with 24 security/ video surveillance but it s limited

restaurant and bar closed

parking is excellent

the hotel's wifi is horrendous

security, small kitchen in the room and the upstairs sun deck

location, and parking

not enough parking space.

good gym.

kitchen was sparse with some dirty dishes

i like the food but it would be more better if the kitchen would be open 24 hours

the hotel is secure gated very safe comes with parking

breakfast was great !

the kitchen staff

good breakfast and kind staff.

staff was very welcoming and friendly, with great food and bar menu

it was in a very good location and we liked the terrace with bar and jacuzzis to hang out

everything from staff entrance bar rooms etc

there's no pool, and that the 4th floor bar and jacuzzi area close at like 10 or 11pm, i kind of expected it to

good gym, sauna. good lobby coffee saved 28 pesos several times.

room was modern and bed was comfy. senor who brought us our room service order was the best.

pressure and the absence of a handheld showerhead, the halls were loud due to hard surfaces, the wifi never had

the gym could use some exercise mats

nice bar and restaurant on top floor with fitness room and outdoor terrace

right below bar above

the pool area was not so clean. there were no towels available.

phones in my room did not work so i was not able to order room service

my wife enjoyed the complimentary breakfast

like everything my family and i enjoy everything we have lots of fun in that pool that staff was very friendly

customer service the whole staff provided to us and all the security and they had late night room service and

unprofessional, locked me out of my room and when i stopped at the front desk to ask if they had laundry was

the pool, spa , food everything was wonderful.

pool area and jacuzzi has a bar and is well maintained and operated year around

fast check, outstanding breakfast, oustanding window views from room, clean bathroom

but they did offer us the one in the spa to hang in which was really really nice

the spa is a nice addition

) - although i did not try it - they had a gym and looks like a spa

room service is bad they don't clean your room unless you tell them and there shower towels were

the check-in clerk could have offered information regarding wifi, breakfast, etc.

i wish there was a pool. they asked $10 for a stain on the sheet.

parking i had a suite it was lots of room very very clean

wifi

netflix didn't work and the wifi didn't work well either

parking was plentiful and we felt safer with the lot being a courtyard-type of place to park

i said very clean since i got to the parking lot

pool closed at 7

there was even a mcdonald's in the parking lot

the pool was unappealing, but it was closed while i was there anyway

third, the password to the wifi was not working

wifi kept going in and out.