usable fireplace in living area a nice cozy touch whilst watching tv

the view was great. location is nice. parking is relatively easy.

really like ckeckout at 9am but my confirmation e-mail said checkout at 11am and the pool location far a way

the room does not have a private hot tub or pool

their printers were not working properly, so i had to help them trouble shoot for a parking permit

beautiful hotel and casino...lots of historical musicians memorabilia. rooms were comfortable.

1st time away from kids in 2 years

no room service, no pool

wifi is mediocre

we also requested a room with a balcony, lake and golf course view

kids arcade

bed was comfy, casino was fun, heater worked great

restaurants and amusement center for kids are very convinient

it was in a prime location close to the casinos and heavenly area

restaurants and amusement center for kids are very convinient

every room have a fireplace and the staff will give you a glass of champagne after the check in

room service and breakfast were very good

great breakfast great service great location

location is far but they offer shuttle only to heavenly.

perfect spa and spacious room, wonderful atmosphere

pool was tiny, parking a bit tight, no lift

hell’s kitchen was right across the street

great location, within walking distance to casinos, heavenly village and many shops

also near the casinos

the attached bar and coffee area was so much fun and had live music

i also didn t like the fact that some of the guests took over the pool and were playing rough games throwing

it s a good option for anyone with a dog as their pet charge is a reasonable 25$ per

wifi was very good

the fireplace was misleading and the heater didn't seem to work.

just the shower made some noise and you can hear it in the kitchen.

loved the free laundry room

-the pool are it s depressing, no music, no vibe -no daily room service, unless you stay 3 days plus

that it was within walking distance to major casino s

i love the tub on the balcony, fireplace, and master bathroom.

the pool was unstaffed and didn't have a bar despite that being what was advertised

super accommodating & small pet fee

was in lake tahoe for the american century championship golf tournament

free parking, free breakfast, free ice

location was great easy walking distance from golf courses for celebrity tournament

the bed, no pet restrictions

s cool and cozy, perfect location, good wine, fireplace, comfort and clean room

clean, walking distance to many activities, free breakfast/parking

loved the pool and the fact that the light at night changes color and the jacuzzi was wonderful as well

great location, good cafe, pool, fireplace to hang out with friends and family

the design, the cosiness, the amenities, the cafe and pool / spa area

the wifi worked well

guess the only issue we saw is weak wifi but i don't blame it because the internet can be bad in severe weather

it has wifi

walking distance to shops, movies, groceries, restaurants, golf, beach, casinos, skiing

the wifi was very slow.

fireplace rooms aren't as nice as the king suites

laundry room soap vending took money but

in was fast & easy, overall staff is very kind and helpfull clean bed nice smell fireplace

is pet friendly hotel plus the staff are great and helpful

especially liked the wifi and the exemplary choice of channels

so close to restaurants and casino

close to the casino

wifi didn't work

there previously, nothing fancy but at least really close to stateline casinos ,heavenly

wifi not working at the 2nd level rooms, toilet flash broken, bed uncomfortable.

we were walking distance from lots of restaurants, music, casinos and the lake

wifi was reliable and fast

hot tub and fireplace

i liked the room and the fact that we could walk to the casinos.

the spa tub was definitely a plus, enjoyed it a lot

i was here on business (wedding photographer) so wifi is important

parking is right by the rooms

- a lot of outdoor activities for kids

parking in back of property was tight but managed ok

the pool was magnificent plus it was heated as well

location, food, heated floors in bathroom and toilet; fireplace and everything!

fireplace didn t work at first, but maintenance fixed it right away and the thermostat needed a

the staff, location, fireplace, spa tub, heated bathroom floors and toilet seat

no pool or gym facilities

wish there was an indoor pool/hot tub for colder seasons

a water boiler in the room would be nice, and some more kitchen utensils as well for quick meals in the room

ask for early check in and the staff actually called me back to make arrangements to accommodate me

short walk to laundry, lake, store, restaurants

only thing is wifi is slow and weak.

pool was right outside our room and the laundry was next door

like everything from the food to the bar to the stay love this place

excellent hotel with so many amenities. pool, spa, sauna, valet parking.

car parking, even though they had shuttle to the external parking garage, could have been convenient

it was great to have access to free laundry facilities in-house

gas deck fireplace non operable

we had a full kitchen, fireplace, patio, and even a washer and dryer

lots of room for the kids to run around

the gym was lacking weights but we made it work outside using the natural environment

our door was on the ground floor & the kids play ground was just outside our back sliding glass door

great bar menu, and also harriet's for breakfast made a great onelette

free parking and wifi

ex $25 pet and $75 security deposits

it exceeded our expectation actually so we were happy with our choice: one king room 117$, one pet 28$, clean

i have to say anything negative, i guess the only thing would be the wifi isn't consistent and could use some

place to specially if your are travelling with a pet

we were in the building closest to jacuzzi and pool. heated patio.game room.

gym was closed when i wanted to use it (4:00 am) i usually run on the treadmill for an hour

they had a game room, gym, year round pool, laundry room and so much more

we also used the guest laundry, which was on our building

the hotel has a swimming pool and gym, as well as a constant temperature surfing

the room was nice, clean, large, with good wifi

pet-friendly (they supply a welcome basket for your dog

was super friendly we loved how pet friendly they were and it was also a little of a detractors

the parking was conveniently by our room door

free parking and the vide of the panorama

i was expecting a bigger pool :/ but i enjoy the pool anyways

than i tried to go to the pool again had to get a new card

i wish the hot tub had been operational, and that the pool were a little larger.

we did not use the pool but it looked very nice and there were comfortable gazebos outside for conversation

great location on the outskirts of town with plenty of parking.

wifi worked great

easy parking a great complementary breakfast

bed was small for 2 adults and 2 kids

the continental breakfast is quite good, despite what others may have written

great resort, very comfortable, spacious, good breakfast!

has a restaurant across the parking lot that offers excellent meals at great prices

location was excellent with an onsite bar and restaurant

awesome plenty of parking and dog friendly

our room was too smalll for 4 (two adults and two older kids)

there were issues initially with parking etc due to the snow but the crew there was doing what they could in