location was key for staying in south lake. nice saltwater pool.

the location and that it was pet friendly.

cleanliness, friendly staff, pet friendly!!

the hotel is very nice and spacious, has a restaurant and coffee bar type place on site

room service was quick and delicious

we used the gym and everything was very clean

bar was fun at night time

pool was a huge disappointment

room service great

had lunch by the pool. delicious

did not appreciate matthew harassing my son and i when we were attempting to workout in the gym

the pool area was fantastic. all the food was good, particularly the breakfast buffet

the gym was awesome, and the entire staff, from the front desk team to housekeeping, was on an entirely

i liked that everything was needed was available and the extra bonuses for the kids

the laundry machine didn t have laundry soap to sell

breakfast was great

renovations; wifi was in and out; restaurant was ok

room service never picked up the call, even after trying 6 times

the late night food at the restaurant was the best bar food i have ever had

ordered room service - vegetables burned - could not eat

dog with me, she s a 2lb yorkie, and they charged me $75 to have her in my room, that s not pet friendly,

clean and comfortable room! loved the breakfast! a must stay when flying out of dfw!

food options were excellent. pool area and spa were luxurious.

friendly staff and free, convenient terminal shuttle

plus they upgraded us to a suite, which was huge and had a full kitchen and fridge

indoor/outdoor pool and hot tub

restaurant and gym are nice and modern

sunday evening when we flew back, we had to wait 45 mins for a shuttle to arrive when they make round trips

the bar staff was fantastic, and the airport shuttle service was very sommth and well run.

no restaurant/room service after midnight.

loved the staff, the clerk/receptionist was very kind and even let us stay for a late check out which was much

i love the staff, complementary breakfast and how clean the room was.

we waited at the airport over 45 minutes for pick up also when we check in in our room they were kids running

my kids had no where to

pool wasn t open

convenience to the airport and accommodated my early check in

to find the shuttle at the airport and early availability to return the next morning

the pool was full of leaves

tried to order room service but no answer on phone for rs or for client services

at the bar was unfortunately a very long wait which took more than 25 minutes before being able to talk