there were a couple of homeless people that came around but they walked right on through the parking lot & we

the parking lot is small though and a pain to get out of there due to the cars parked by sidewalk

parking is very tight if you re in a big truck.

quick check inn and great room service

i loved the small kitchen-y area

nice gym with real spin bike !!

$125 pet fee.

they don t do room service.

no early check in , limited food choices

dated property and gym happened to be next door so lots of thumping noises came through to our room early in

the sink in the kitchen didn't work, neither did the stove

run down, cigarette burns on bedding, mouldy sofa bed, dirty kitchen and piles of dust on fans

the parking was a hassle

had to ask for wifi

00 when me an my kids was there for lesss then 12 hours still didnt get a refund till 7 days later no towels

needed downstairs and car parking was not close to room

the parking lot sucks

we went to the laundromat and then i saw the guest laundry

clean about toilet. the parking need especificate what is for the room .

the parking is a little shortly

limited parking - couldn't get a spot late at night, had to park on the

jillian at the bar, joey at mar sel, book & hannah at kids club

property with lots of amenities for adults and kids

pet and

biscuits for the kids, unlimited champagne for the adults

ocean and sunset view was amazing, the pool and spa were so relaxing, the food and drinks were great and overall

they gave us a guest card to get into the pool the next day after check out which was appreciated

bar in the hotel is very expensive, and we were coming from the 5* hotel in san francisco, however

bed was very comfortable, shower pressure was great and i like that they had a restaurant with a bar and the

the pool restaurant and bar areas were very enjoyable with friendly

i loved the jacuzzi and the pool overlooking the bay

desk staff greeted us upon arrival, our room wasn't ready yet, but we went and had lunch in the bar area, and

3ft pool not good for swimming and not to clean, great for kids, perfect for granddaughter

breakfast atencion from desk excellent bar very good atencion people on ballet parkin exelente atencion it was

3 feet deep kind of ridiculous to see a bunch of adults standing around squash in the water like kids when they

the ice machines were broken so we had to have room service bring us ice 4 times which meant we paid 4 tips

the room is clean and the parking lot was well lit and bright.

plenty of parking & very quiet

the wifi wasnt all that great

parking right in front of our room

for wifi, didn't work

i liked the president sweet it had a full kitchen

the rooms are neat and clean, the internet is great, the pool and gym are great, and the parking lot in front

was an awful sewer smell coming from the kitchen sink that would linger in the living area

they carpet need to be shampooed and the pool needs to get cleaned

amenities such as the pool and gym were closed

the patio area with the water feature and fireplace at night was appreciated

beautiful decor different from other hotels, secured parking.

the gym was pathetic

the parking was a little tight

bathroom, the toilet board that slowly goes down to reduce noise, and the safety design of the parking lot, etc

wifi didn t work my whole stay nor did any of the built in tv apps because according to the front

no free breakfast or jacuzzi.

was great, hiwever due to covid 19 and remodeling i wasnt able to use pool or gym

the amazing staff! gym - perfect size. room - good size. breakfast- yum!

the parking lot to the pool to the room this was a great pick

pool and outdoor lounge was perfect for relaxing

was wonderful, we rode bikes with our kids around the ocean, and rode the swans

no bed in room for the kids and the one eventually supplied was too small

the bar tender poured me a small 14 dollar drink

the breakfast was so so and paying for wifi is ridiculous

us around and showed the amenities of the hotel - pool, jacuzzi, large sauna and a well equipped gym

bed,shower, pool, and balcony/rooftop were nice

spa facility was dirty and funky smelling like it hadn t been cleaned in months very

there s a killer spa and a roof for partying

very clean and modern. i loved the pool and spa area. wasn t expecting saunas. very nice.

no laundry room

also the gym was horrible basically a bike and a treadmill and that is it, but most hotel gyms are that way

great indoor pool, paid for parking but its secure inside the property

accomadated early check-in and late check out. toothbrush given with toiletries

no. our family of 5 was very pleased! great breakfast also!

there is laundry service or washer and dryer available for guests and that is always nice when traveling

i didn't have enough time to enjoy the pool we were only there for one night.

costumer service, clean facilities; pool and gym were in pristine condition

the restaurant and bar is very nice with friendly staff

service or washer and dryer available for guests and that is always nice when traveling with kids

the breakfast bar downstairs

the breakfast bar is a good stop right next door

close to cruise port and good food at the breakfast bar restaurant next doot

desk clerk was pretty rude when we called to ask for early check in

breakfast bar and bed is comfy

food menu for bar snack and restaurant dinner are now cost prohibitive with limited choices

also there is no pool or facilities to relax away from the bedroom

gym and spa on site

parking lot was convenient and ample, convenience store if i needed it (i didn't), room was just

well designed rooms especially bathrooms. loved it!! very clean free parking

a lot of everything. from the staff, bar,pool,food,room. great place

i enjoyed the pool, the restaurant, location & my room was great.

the pool was still opened so my boys could have some fun while there

pillows were not comfortable (too flat) there was a soccer tournament same weekend and the pool was mostly

clean, bar and staff

bar and pool

was told room service would come from different part of hotel

gym was re-opened, food was good, staff was very professional and nice

there was no facility map to show where pool, bar or anything was

even from the pool there are too many

weak wifi signals in my room

more mse equipment in the gym and better lighting in the swimming pool for night swimming

also, the pool doesn t match the hotel

creek around the pool, the beds were comfy, the coffee maker in the room, room service was quick

wifi outage. no view at all. being put behind a huge machine or something.

pool closing at a certain time.

noisy kids (possibly of staff) made enjoying the pool difficult

was amazing, hotel was very nice, safe, and clean, staff was friendly, bar was nice, room was spacious

was woken up to a pre set alarm by the previous visitors that woke my 2 kids

and when you re a family, with 2 kids you don t need a grown man behind the bar trying to get you to take

very clean room and free room service on request

the wifi is great and the ac worked

wifi network was slow but if you have your own network and use that as a mobile hotspot it should

good car parking

wifi was really poor, didn't really work in my room (3rd floor)

room had a smell, the furniture was really outdated, 70's and it didn't come with wifi, you had pay extra

restaurants were near by and i had parking

breakfast, internet was ok first 2 nights but the 3rd night the wifi was off

a place for them to run around outside but we went for walks and they played a little in the parking area while

was in a great location and easy access and parking

stayed on the first floor near the fitness center, pool, laundry and exit

although we had free wifi, we couldn t hook up our gaming system

the size of the gym. 6am 4 people is already a crowd.

the room was quiet and the gym was well maintained

the pet