loud music by the upper pool.

negative experiences with reception, valet parking and room service

biscuits for the kids, unlimited champagne for the adults

will be back once kids club is open and adult pool is more than just weekend

pet and

parking

parking is really tight

the parking lot is small though and a pain to get out of there due to the cars parked by sidewalk

i loved the small kitchen-y area

is next to a restaurant, if you get there around dinner time, there won't be parking in the lot

plenty of parking and conveniently located to the del amo mall

the parking is good

the wifi wasnt all that great

location and early check in and good price

parking lot and bathroom were clean and well-lit

liked the pool and the room was nice

i particularly appreciate the pool being open with certain regulations & protective guidelines in regards to

pool and hot tub the room had 2 beds and a good out couch and the main sleeping area was in a

pool wasn't modern looking and some peeling on floor of pool and outdoor tables not extremely clean

the friendliness of staff and the convenience of the gym, and pool

needed downstairs and car parking was not close to room

location to walking to ocean. price. parking.

room had a smell, the furniture was really outdated, 70's and it didn't come with wifi, you had pay extra

restaurants were near by and i had parking

ten minute walk to the beach 15 min walk to the pier and restaurants. parking available

a place for them to run around outside but we went for walks and they played a little in the parking area while

the parking lot to the pool to the room this was a great pick

pool was awesome! kids loved it!

wifi was poor neither apple or android devices worked .

my stay include breakfast

the breakfast menu was unique and the food was

bathroom, the toilet board that slowly goes down to reduce noise, and the safety design of the parking lot, etc

the waterfall, the fireplace (at night), the cleanliness, the staff, and the entire atmosphere and serenity of

shower was very roomy and the wifi speed was great for getting a little work done and browsing

the parking was a little tight

etc was cute, but no room service, limited selection in lobby

of cleanliness, advertised wifi and it didn't work, lights wouldn't work, lack of toiletries (toilet paper), no

the wifi was not working and when asked about it, the staff replied the router was broken

i wish you had smaller rooms available the parking

had to ask for wifi

parking

needs in house laundry

didn't really like the bathroom door, a little hard for the kids to close themselves

i try to get room service in the morning

the location they gave warm cookies at check in and the heated pool!

no wiifii in room and additional 50.00 charge from hotel itself. room service very expensive.

gym was ok but not as good as i'd have expected

cant check in until 4pm and bar isnt open until 4.

lack of free wifi.

don t have a microwave and you have to asked for room service, you pay 680 dollars no breakfast

they charge a $50 deposit at check in! also they don t have a laundry room

there was no facility map to show where pool, bar or anything was

the gym, which i decided was something i really wanted to utilize, was old and kinda sad

was told room service would come from different part of hotel

clean rooms, very attentive and friendly staff, we loved swimming pool and jacuzzi

greg and modern. enjoyed live musician on wed night. excellent bar and food

the breakfast is absolutely delicious

we only once asked for room service in 4 days. but never got it.

great breakfast good selection and area kept clean and well supplied.

only issue was the wifi would stop working intermittently on my phone which was really just more annoying than

there's always ample parking

parking

parking lot is small, so they recommended only one vehicle/room but weren't sticklers about it

off street parking

the parking was a little tricky. the check in lobby can be improved.

we went to the laundromat and then i saw the guest laundry

clean, lovely room, great location overlooking the ocean, friendly helpful staff and nice bar facilities

the pool was great and my kids loved the hot tub

the staff was very nice and accommodating. they are very pet friendly .

beautiful and peaceful. great views and pet friendly!

walks to great food places as all they had was room service

wifi also scared me cuss it might charge $11

the rooms are cozy and has a small gym and pool

pool & spa need renovation

the spa tub, water views and interior decor.

wifi is limited, for better connection you need to pay

nice room service food

loved the mini bar and the view

breakfast was on a simple side, but the roof pool with a view over the harbour was great

wish room service was available later that 10pm

the location, the views, the food, room service, free breakfast and the bed

the bar was closed .

parking lot was convenient and ample, convenience store if i needed it (i didn't), room was just

wifi was spotty

the spa like bathroom and the staff was amazing!

no leisure amenities or pool options

my kids enjoyed rice krispie treats and grandma's cookies at breakfast, but this was a weird item to

continental breakfast could be improved, especially for how nice the hotel is - i would expect nicer

there kids in the room above us started bouncing on the floor around 6 am a couple mornings, but it's a

we could hear the kids above us running

really nice to have beach towels and beach toys available for the kids

full kitchen

lovely clean well equipped room with a little kitchen area

card that has the wifi info should be placed in front of the tv and not in the kitchen

location was great. bed was very comfortable and great little kitchen was a perk!

the rooms were very clean, we had a small kitchen which was perfect for us

the spa tub, the spacious room, and comfort

wifi was ok could be better

wifi was barely working during one week stay, extremely slow, not possible to work from the hotel

quite expensive gym area dated

we didn't use the pool because it was cold out but it looked tiny

it was very uncomfortable to sleep at night knowing that bugs can be crawling on my kids

view and fireplace

our room on the third floor was large, had a small kitchen area, a fireplace, and a balcony overlooking the

the fireplace was a lovely addition on a cool night

no swimming pool

small kitchen with sink, microwave and small refrigerator was nice

location, room size, free parking

parking.. very limites

could use wine glasses in the kitchen

it was wonderful having a full kitchen

breakfast was cute was good to pick up something and go to beach

the hotel has a small but good gym

didn t have a roll away available and they limited the amount of kids/people in the suite when we could have

open plan design in reception, small gym, we ll appointed room, clean, decent shower, friendly staff

was surprised by the daily breakfast available in the lobby, because there was no information about it on the

distance of good restaurants & grocery/drug stores, very comfortable room/beds, excellent free breakfast, and

a laundry

no laundry service

nice hotel, nice staff. we could make a late check out. great breakfast.

one thing that could have been better was a request for late check out we asked for

the pool was nice, the room very modern and comfortable.

great hotel gym and close to the airport.

place has gone down significantly there's pet parents that don't keep up with their pets and there's a lot of

of honesty for pet deposit

our last day there, wifi went out completely, and never came back up

pool/spa convenient space to meet up with friends

wanted to play pool at 11pm and the guy at the counter didn t let us i didn t mind him saying no it s just

the pool opens a little late. but no biggie.

to renew the wifi access every day

didn t see the pool area but then again i didn t ask the staff where it was located

was rude to my sister and myself we were yelled at because we did not know how the breakfast bar works we as

clean, bar and staff

bar on site

pool, jacuzzi, bar & dinning area! everything was nice!

room service was awesome, front desk staff and most staff we encountered were super nice

on site parking good

the room was modern, clean and comfy. the wifi was great for working on my laptop.

it was a good place to stop by before going to the airport, parking was also free and there is a laundry facility

the wifi name is fabulously fun and the connection is spot on

excellent location. very clean room. free parking. excellent customer service. free wifi.

room service was great

would have liked the bar to stay open a little later into the evening

the jacuzzi tub was amazing and room service was great

pool was small

there was no 24 hr room service .

wifi very poor

parking space availability was appreciated

got the double room suite w/kitchenette

the comfortable beds, wifi, and cable

good was a large room with full kitchen and recently remodeled bathroom

3ft pool not good for swimming and not to clean, great for kids, perfect for granddaughter

clean, well managed, helpful and friendly staff. like you would expect. useable gym!

kids loved the unlimited ducks

our kids enjoyed swimming in the pool however, and during the day there was barely anyone swimming and

my neighbors were loud, can hear kids crying through night and a couple arguing. walls too thin.

and food and love to see dogs, not just service dogs or single dog per family, location and pool

went to the bar an hour before closing and they wouldn t allow us to open a tab because they said they were

the pool restaurant and bar areas were very enjoyable with friendly

beautiful location, very clean, right on the beach, pool and jacuzzi area was nice and had games

thankfully the bar tender took very good care of us

decorations, nice big lobby, good free breakfast, spacious rooms, comfy bed, quiet, convenient parking, fast wi

the laundry room had one drier for customer but that also was broken

staff, facility, environment and the breakfast

don t serve basic hot breakfast such as eggs, sausages, bacon, white or white bread, fresh fruits, and spam

parking, big rooms, breakfast ok, comparing to the high prices in la totally ok, good