it does not have a restaurant within the premises and therefore you cannot request room service, but still the restaurant next door is a very good one

very central and convenient to restaurants/shops/plazas and parking is on-site

location is perfect, and parking is secure.

car parking was very secure

large rooms, quiet and pretty setting.. central location and on-site parking..

the pool was very clean and perfect temperature.

very good to go with kids

the children loved visiting the animal farm and they enjoyed the big but shallow pool area

there s a barn for kids, playground, horse ride, great

there’s a barn for kids, playground, horse ride, great

free parking and a short drive to town where you will find dozens of great restaurants

the spa services are superb , totally recommendable

spa facilities, room size and mattress, coffee in rooms was good

the room was very clean and comfy. the spa was great too.

no hot water pool, and it was promised, the tv didn't work.

stairway out of pool inadequate

convenience of location breakfast temp of pool

bathroom, the water pressure in the shower is very bad, and maybe the pool, the water is so cold

pool temperature

jacuzzi and pool

it has a swimming pool and jacuzzi.

nice location parking lot. hotel staff really helpful. swimming pool & jacuzzi.

clean facilities and good swimming pool

the heated pool and the outstanding service makes it very relaxing experience

a nice hotel, with pool, area for kids, surrounded by trees and a park as one of it's boundaries

location, great pool area, clean and comfortable

a nice pool

all the facilities are pretty good, they have two great swimming pools, restaurant, area for kids, gym, spa, etc

all the facilities are pretty good, they have two great swimming pools, restaurant, área for kids, gym, spa, etc

the facilities are pretty good, they have two great swimming pools, restaurant, area for kids, gym, spa, etc

there was a karaoke bar close by that was too loud at night.

staff friendly but very limited, the pool was mentioned to be climatized and it wasn t, they charge you if you want to leave the car a

theres a bar right in front of the hotel and the noise was very

they were dog friendly, rooms were large, the pool deck was lovely, and the food was very good.

secure and nice pool and garden space

the breakfast, the pool and how clean it was

it has everything you need for everyone, outdoor pool, spa, bar, restaurant, free mountain bikes, little garden to chill and read

very nice mexican style in decoration, very good breakfast

staff were amazing, it was comfortable, the breakfast was ok

besides, the breakfast was great

kids can swim kn the pool

very nice staff, excellent pool, good shower and relax ambiance

they had a good-sized pool and free parking.

expensive for what you get, no air conditioner, no lights at pool, smaller rooms,

kids can swim kn the pool

breakfast was just ok

the breakfast quite good

uit, toast and coffee) but menu breakfast was really good

breakfast is coffee and toast, anything else is extra

view and was comfortable definitely recommend if you are in the area will book again plus free breakfast was a

oddles of parking spaces right next to building

usa main hotel chains but way above in courteous service and excellent breakfast and restaurant room service

pool temperature

there's no good parking entrance road sign

the pool area is nice but the pool itself wasn t very clean

the bed was comfy and the pool was a nice touch

great staff , parking and pool. great value for our stay

the parking, the rooms size , the cleanliness, the staff .

very beautiful and stylish, great breakfast.

location, wonderful staff and delicious breakfast! totally recommend.

a free breakfast was a nice added touch

we set up our spa day at check-in and went to our lovely room before setting out on our adventures in the centro

thanks also to the ladies from the room service, especially the younger, i do not remember the name

no breakfast but coffee and kitchen available

never did understand to what extent guests can use the kitchen

kitchen shared area exceptional

they have a decent gym on the sixth floor overlooking the park

about the staff nor the rooms, really comfortable, good location for most places to go, breakfast really good

big rooms, rich breakfast and very nicely located in the city center for a reasonable price.

and we hugely enjoyed the roof top swimming pool

the breakfast was great and the location was excellent. the staff was very welcoming.

not wifi

wifi in my room did have a connection to the internet

the wifi wasnt working at all lack of fresh air in the room

wifi in the rooms didn't work, my toilet smelt and lingers in the main room

no wifi, they didn t give us a conditioner i couldn t work from my room on my computer

was very slow and most of the time wifi didn't work

wifi was poor

one can hear the noise and music coming from the rooftop bar quite loudly in the room

are very small but adequate, the room key often has to be reprogrammed at reception, the parking would be an issue for a nervous driver

location was good, had parking for us

breakfast was excellent in beautiful surroundings. full breakfast eggs fresh fruit coffee

they made sure my kids enjoyed the pool, always making sure they had enough towels

beautiful property and great room. excellent breakfast

the breakfast was great. the location made it easy to access shops and restaurants.

had a small request to accommodate my son and requested milk a few minutes before breakfast time, minor staff the rest was

breakfast was included in our room rate but it didn't mean a free choice from the breakfast menu -

the reception staff were great as were the servers in the cafe for our daily breakfast

is limited storage space, doors are relatively thin and we could hear people working out in the gym above us or the housekeeping staff outside, wifi could be a bit wonky if you re using too

breakfast was included in my room rate and was exceptional

we had breakfast included and it was delicious

hotel staff was excellent and the breakfast was top notch

were on the second property with the pool

breakfast was incredible

we didn’t get to eat breakfast unfortunately

everything is nice, quiet, comfortable, excellent location and service. delicious breakfast.

the breakfast felt very vegeterian with beans so it would be nice to have an english translation of the

central location , breakfast ladies excellent,

everything ,stuff was very helpful they brought me extra pillows and blankets room was clean ; breakfast was

breakfast and located in the heart of centro or downtown queretero so it was so great to get to

great place, good location near the city center. we also enjoyed the buffet breakfast!