plus there's room service for both food and alcoholic drinks

location, parking lot, starbucks

bar with alkoholo / soft drinks on reception

protected parking

(non smoking room) the room service was terrible, i took one bite and left it to avoid food poisoning

the staff were amazing and the breakfast was pretty good, the room was clean.

the breakfast very delicious, and workers very friendly, they make me feel like i'm home

parking

well this needs some improvement we went down for breakfast at 9:30 and everything was gone

better breakfast

parking attendant was great

very basic but spacious room . private parking available

the wifi was not reliable and slow.

wifi needs to be stronger

have been happier with better wifi connection

wifi and the facilities worked very

wifi was very spotty, with inconsistent reception in our

water in the pool was a bit cooler than i had hoped, but manageable and enjoyable.

the kids enjoyed the swimming pool and the food was good quality

delicious breakfast, excelent location!!

we like that it is adults only and we can walk for a meal or nightcap

the swimming pool and the hot tube

pet friendly, but if you dont want your dog to interact with other dogs, don't bring it

very friendly and helpful, very good communication, the beds were comfortable, the green area, pool, and jacuzzi

place, unfortunately this day in age wifi is very important

and they only entirely uncovered to pool for one single day during our stay

the water being cold, the pool is very clean and a good size

pool

lovely pool with lounge chairs to unwind from the day

clean and well-kept loved the swimming pool (although it was cold!) free breakfast helpful staff

have a nice good looking pool but we didn't use it

food at the grill was amazing and the spa is experiences superb

but if you get caught in rainy or cold weather you ll be sitting down at the bar with your kids there is

my room was quite far uphill from the restaurant and swimming pool

third- we stayed in a forest suite and the room was lovely, enjoyed the tub and the fireplace every night

you could hear from your room kids playing at the pool

spa staff were really good a their job

convenient parking place

lovely clean hotel with amazing breakfast

very clean, beautiful property , staff super friendly, bed very comfortable and good breakfast

parking lot definitely needs lots of attention, without having to mention that if you have a full

cleaninless could be better and the pool so small and cold water

water pool (heater was off - by mistake, supposedly), shower run out of hot water in 3 minutes

pet friendly

inside and out, and the view is something out of this world, you can watch the sunset from the pool area

nice garden, pet friendly, private parking - ok

no food on site, no other amenities but a small freezing pool, that i actually ended up using for ice plunging

wifi is poor af

you have the bare essentials: bed, wifi, bathroom and cable tv

took 15 min to arrive, trickling shower, cold dark rooms, burnt cigarette hole in the sofa, stale breakfast,

room, hot tub not working and dirty, breakfast horrible, sending money by bank transfer extremely

the wifi was intermittent which was tricky for us as we were travelling and needed information

good view of the lake clean pool

the wifi connection was so bad

of stairs from the parking lot to the all the rooms makes it unbearable for elders and the physical challenged

asked for room service and it never came

there was plenty of parking

wifi did not work in the room first night

there's no fitness center, spa area, and nothing about this property was impressive, certainly not warranting

hotel opens up to a lush garden, with a fine restaurant, a pool and jacuzi section with a wonderful view to the

all spa products in the bathrooms, which i like because they are high quality and this is better for

in fact there is a small pool, slightly larger than a jacuzzi and there are a handful of rooms built around it

the pool is also very cold

in the shower to be able to close the door, the pillows were very flat and i could never get the wifi

main problem is the wifi, hard to get in the room and i had to spend my phone data, not acceptable

also, wifi was slow

wifi in the room, which was a shame as there was a lovely table to work at

wifi not available in the rooms. got charged for breaking a tap that was already broken.

dog were in the restaurant and by the pool

beautiful rooftop bar with a nice pool with a view

very nice bar and roof pool. nice and elegant facilities

the service was great as were the bar and restaurant

the roof top pool and restaurant had an exceptional view towards valle's rooftops and cathedral, the water was

pool is not heated, as advertised

pool towels seemed to be provided to guests who insisted but not readily available

i depend on the free wifi to get my work done

as adults we wanted to enjoy that beautiful place and the good music from the bar a little more

beautiful views and the pool was great for a family with children

wifi is very spotty so we had to move around to work.

the hot tub and pool feel a bit grimy.

the wifi drops every few minutes

facilities, pool, etx

pool area and friendly personal

the hotel had a wonderful restaurant and spa as well

a lovely view, nice pool area, good restaurant and service.

cold pool

had a great stay at this hotel - we loved the pool and deck area, the private balcony with hammock swing and

the rooms were spotless and the pool was relaxing

wifi strength was weak in the furthest extremes of the room and there are quite a few stairs in the

extraordinary food and place to enjoy breakfast. by the gardens and pool

only complaint i have is about the pool - the tiles are falling off all over the pool

facilities, warm pool, kind people and nice rooms, although not the very best food but you can go a lot of good

very nice garden and good play area for small kids < 5 years.

par contre chambre bien trop petite pour un hotel 5 etoiles, balcon tout petit

santuario es the perfect location for a relaxing weekend outside mexico city as a couple or with kids

magic place, amazing service, there is a private pool in each room (how amazing is that!)

view, room, pool

room service was the worst, on the first night we ordered a bottle of wine and some french fries

was very nice except for the fact that no one can give you the spa prices, there s no spa menu in the room

the rooms are a bit far away from the amenities. that the spa had an additional fee.

food regular, but bar and restaurant is a very nice place to spend time

breakfast was good, location excellent, parking lot too small!!!!!!

charge for pet should be stated on booking.com at time of booking.

pool was great, didn t get a chance to play golf.