the wifi did not work and it turns out orange (our carrier) was having problems in the area (+) wifi was included (+)great location. breakfast was delivered to our ur room. wifi was adequate.

wifi signal was not strong. had some connection issues.

wifi worked

wifi was not great.

wifi was not very fast

water jets and jacuzzis and swimming pool

everything - from the friendly, helpful staff to the immaculate hotel, the blissful spa facilities, the super comfy beds and the beachfront position

spa was exceptional

the thalasso spa and pool area is great and the treatments were superb

everything was great, especially the staff. breakfast was wonderful.

the flat was quite spacious and very clean

gym is not really usable as directly in the moist heat of the spa

also the bar and bar snacks were very good but it is a shame that they do not have the restaurant open at

friendly staff, great breakfast, nice spa - exactly the holiday that we were looking for

good position near the town and beach, handy for the other larger spa and casino, plenty of good restaurants nearby

the spa facilities are exceptional

we were given a very warm welcome when we finally arrived and a room service meal was served very quickly

the spa is not very big, but has with a sauna, hammam and seawater pool enough to offer

i would like a bit more access time at the indoor pool for the children

the spa was incredible - clean and so much to do - very relaxing

very welcoming staff, excellent room service and very quiet rooms.

parking is difficult ,or at least leaving is difficult as all cars are parked at an angle and the

wifi is not very powerful for work. parking is difficult on site and limited around the area.

a two minute walk down the steps to the harbour, they were steep but there was ample parking if you wanted to drive down instead

the parking is a little hard to find. just take your time

lift, wifi connection in the room unusable, small room

the room service menu was a disappointment (we had a suite where we could have dined on our second (+) apartments are ideal for the self catering needs of a family but with the niceties of a hotel (room service and daily cleaning) (-) we then ordered room service, which was pretty good

pool is perfect depth for kids

clearly not the responsibility of the hotel but something to bear in mind, especially as parking in st jean de luz is scarce and expensive

great location. lovely room and pool. parking on site

lovely pool and our dining experience was excellent

also if you do love golf, the place has huge a field right infront of it

main reason we chose this hotel was for the proximity to golf, while still being accessible to st jean de luz city center

parking across the road and free

very nice relaxed pool

lovely staff especially the lady running the bar

hotel has an large open-air heated swimming pool (april to september) and an excellent restaurant in which we have dined on several occasions

huge pool area and sunbeds but you are not allowed shoes and the ground is a little gritty.

pool: big, clean, all tidy and comfortable, safe for kids

location, comfy beds and lovely pool, close to beach with nice beachside restaurant

up to date facilities -- pool, parking, really comfortable rooms with a separate loo and a bath & restaurant

lovely rooms, pool and breakfast

gorgeous pool plus a cute plunge pool outside our room

property close to the see and nice walks around easy to park worm water outside pool and friendly

scenery of ocean from balcony car parking greenery

view was not quite as described

no bar in evening but a small minus as lovely bars very local

staff is so amazing and love that it was an old school house, with kids art and report cards

you can easily walk from the train station to the hotel and the beach, bar and restaurants are 15 minutes away on foot

grumpy bar man and felt bit overpriced as it is only a glorified b&b!

staff is so amazing and love that it was an old school house, with kids art and report cards

off street parking

the location was central to all facilities, the swimming pool was clean

location within gethary was nice. super nice staff, very clean, key that they have a parking

parking was sensational with private parking beneath our balcony

parking on site

very nice garden and swimming pool; top restaurant next to the hotel

the spa area outside is a nice touch

the aervice the view on the swimming pool the silence and the amazing restaurant

garden, pool and surroundings really nice

swimming pool, surrounds by palms and trees

stunning view of pyrennees but not many other facilities (other than nice bar and outside seating) restuarant is michelin starred and amazing - showcasing local basque

stunning view of pyrennees but not many other facilities (other than nice bar and outside

the staff were very kind and offered us a selection of high end bar food which was very good

was very close to a very amazing beach(by walk), nice pool area and very clean rooms with proper cleaning everyday (+)the pool and very close to the beach staff realty really nice (+) the pool was good and restaurants not too far away (-)this hotel over 2 others in the area because it stated in the hotel description that the pool was open all year

00 bar closed at 4

the bar was lovely and the evening entertainment in the restaurant on saturday was a welcome surprise

to mid june) so this may be a 'thing' at that time for the year but on the sunday and monday, the bar and all other facilities closed in the afternoon for the rest of day/night and we were the only

pool and bar are very good!

massive swimming pool and excellent restaurant and bar food

swimming pool great evening meal good breakfast selection friendly staff good car parking

good location, free parking and very clean and comfortable rooms.

typical dismissive rude male bar staff during the day

as out of season bar was closed otherwise all was good

breakfast was excellent and the hotel also runs a bar with good home cooked snacks during the day

lost one point because the bar / restaurant was closed on the night of our stay

the attached bar closed at 8.30pm

there is a little cafe bar attached to the hotel which serves the most amazing burger and frites

a grab bar for the unsteady would have been a useful addition to the shower

not always very good tea making facilities in room would be appreciated light snack in bar

tapas) could be on offer

the parking is easy and they have a recharging station for electric vehicles

breakfast in bar 1/2hr so not worth the wait for the croissants to be cooked they were always almost burnt

great hotel very comfortable and food good. new bar and brasserie next door is very good but

there were a number of bars and restaurants next to the hotel that also allowed dogs

you have the option of dining in the bistro bar or the more formal restaurant

room and pool - staff were super friendly and helpful

spacious comfortable room, gym, staff

no body lotion in the room, no bag for used rope, fan at the wc broken, bike at the gym broken, tap at the bathroom broken

pool was excellent

we liked having the pool as an extra option when the waves were particularly large

the location in arbonne between the coast and the countryside, the basque style house, the pool, the attic room, the design of the common areas

privilege room had a terrace and a view of the swimming pool

the heated swimming pool is appreciated

the pool and spa area are great

parking was practical

a group on them but they were fine and there were lovely sitting areas in the garden around the pool

we made use of the excellent swimming pool

property and lovely rooms with view of the pool

amazing hotel. great pool. fantastic restaurant. superb hosts.

in the area opposite the station is a nice bar with friendly staff and good service

staff, location, wifi worked well, dinner was good and inexpensive, nice swimming pool.

the weather wasn't nice enough to use the pool

small pool that never got busy

wonderful, excellent room nicer than i expected, nespresso machine in room a great touch, lovely pool, great ac in the

wifi very intermittent at least in room 27. and slow!

breakfast was outstanding.

i had several spa treatments while there, all exceptional

and the gentle spa treatment

great breakfast. fantastic location. great service. attention to detail.

the spa was excellent and the breakfasts were superb

not a lot to do in the old town but i would recommend a great bar called danontzat and a visit to the church

good bar too

tapas bar next door and short walk to centre of the old town

good bar serving tapas and meals in the evening

really easy for us, which is very much appreciated when you’re travelling with two little kids

had to shelter in a bar for ages ud83dude01

a nice breakfast and a decent bar for a beer all contributed to a

the location is just great and the tapas bar in front is delicious!!!

the view of the water was spot on and we had drinks at the bar and eat next door at the restaurant

( tip: ask for a room with a balcony)… cafe/ bar down in the square opposite, and staff very quick to provide extra pillows requested

extremely helpful staff (apart from bar manager)

we stayed as a family of 4 and we all had proper and comfortable beds, including the kids

the hotel is beautiful with many areas for relaxing and a bar if you fancy a drink

within walking distance of railway station & metro i did not try food, nor drink, nor look for bar or

the second night we had guest above that were walking a lot (we think kids) then were walking a lot back and forth earlier in the am

very nice house red and white house wine at the bar and very reasonably priced

lovely food at the bar opposite

in-house restaurant with the possibility of room service

staff, facilities, breakfast, free parking

location to find when driving in, lots of parking which was great to have as travelling on motorbikes

bar you had to find a member of staff every time you wanted a drink the breakfast was ok but not as

no barman even when bar was supposed to be open

pool area is great with a fabulous view of the mountains

building, rooms, pool, garden - everything is perfect

to improve the bar offer

must know that there is no service in the reception or in the bar afrer 23

friendly staff beautifully restored old mansion nice pool and pool bar beautiful gardens with exceptional

breakfast 16 a pop

various breakfast

the staff is exceptional. the hotel is spotless clean. breakfast is very, very good.

nice room, close to the beach and the center of the city, excellent breakfast buffet

we didn t try the breakfast but it looked delicious and you can eat outside in the garden

off limits with the kids

the rooms are spacious but a little bit dated

bar and pool, fabulous views of the coast and mountains, spacious room, good beds, sensible bath,

the facilities are very good for kids with a great salle de jeu in the basement

my wife enjoyed the pool and massage

really nice to be welcomed with a few beers from the bar after a long days ride

lovely terrace bar and restaurant too. everyone at the hotel made us feel very welcome.

we were also given a complimentary late check out due to the heat, which was a lifesaving gesture on a very hot day

loved the outdoor facilities

mins to the surfers beach and 1 min to the street with some of my favourite restaurants and bars

line, les cabanes des huitres and the wine bar l artnoa)

loved how close we were to everything-the beach, restaurants, a playground for my kids

we had a family room that had a set of bunks for the kids, a comfortable ks bed for us and a very roomy bathroom

the staff were so friendly and helpful, when i couldn't get my laundry done at the local laundrette the lady on the front desk kindly arranged for me to have it

lovely little hotel. good for kids and families.

got early check in for free without any problems

beautiful made, nice design, great view, comfy mattress, great rooftop bar and restaurant with great food, really good

the food and views from the outdoor restaurant and bar are amazing

excellent facilities and very nice restaurant and bar area

right next to our room was the bar of the hotel: if the windows were open in the evening, you could hear the music there - no

room had floor to ceiling windows which open onto an amazing view of the beach below, over the bar/restaurant terraces