was very close to a very amazing beach(by walk), nice pool area and very clean rooms with proper cleaning everyday (+)the pool and very close to the beach staff realty really nice (+) the pool was good and restaurants not too far away (-)this hotel over 2 others in the area because it stated in the hotel description that the pool was open all year

00 bar closed at 4

the bar was lovely and the evening entertainment in the restaurant on saturday was a welcome surprise

to mid june) so this may be a 'thing' at that time for the year but on the sunday and monday, the bar and all other facilities closed in the afternoon for the rest of day/night and we were the only

garden, pool and surroundings really nice

rooms were well proportioned and decorated to a high standard, the balconies looking over the pool and the forest are also lovely

the spa area outside is a nice touch

the room was super comfy, the staff was charming, and the pool and the garden superb

very nice garden and swimming pool; top restaurant next to the hotel

swimming pool and free parking in a congested village

pricey even given the fact the we stayed during the busiest season of the year

the location was central to all facilities, the swimming pool was clean

off street parking

parking on site

no bar in evening but a small minus as lovely bars very local

there wasn't a small bar fridge in the room.

grumpy bar man and felt bit overpriced as it is only a glorified b&b!

staff is so amazing and love that it was an old school house, with kids art and report cards

you can easily walk from the train station to the hotel and the beach, bar and restaurants are 15 minutes away on foot

beautiful garden with super swimming pool

privilege room had a terrace and a view of the swimming pool

garden room was lovely, with a terrasse overlooking the swimming pool

is not worth the price you re charged for it

place and lovely staff, fabulous swimming pool and beautiful apartment

ol view) but then we were very late booking for a single night when the resort was full

the hotel itself and the garden was beautifully maintained with a pool for each house and a heated pool in front of the main house

pool is a bit cold.

gorgeous pool plus a cute plunge pool outside our room

beautiful and impressive hotel with a lovely courtyard and relaxing pool

very good hotel. the people were so nice, especially with the kids.

room, comfortable bed, walk-in shower, kettle tea&coffee available, wifi & parking included

location to find when driving in, lots of parking which was great to have as travelling on motorbikes

very good hotel places and perfect breakfast

in-house restaurant with the possibility of room service

the pool was great

not a problem but be aware the hotel bar closes at 10pm.

building, rooms, pool, garden - everything is perfect

rooms, very good dinner and breakfast, ample space to park the car, large grounds with excellent pool

the pool area is well done,

various breakfast

designed and beautiful hotel, calm room, great facilities and equipment in the kitchen, amazing breakfast, everything one can ask for

we didn t try the breakfast but it looked delicious and you can eat outside in the garden

breakfast 16 a pop

the breakfast was too big.

the rooms are spacious but a little bit dated

the friendly stuff, the facilities, the spa and location.

kids loved the playroom

the extra charge on a cooked breakfast.

the pool was fantastic, the kids particularly loved it

friendly staff, beautiful hotel and common areas, great location, nice bar for a drink in the evening

arrived during the earlier part of the week when there was no bar or restaurant available but the staff were very helpful and directed us to other locations

we were also given a complimentary late check out due to the heat, which was a lifesaving gesture on a very hot day

line, les cabanes des huitres and the wine bar l artnoa)

rden / little bar / seating availability) great on site parking

the staff were so friendly and helpful, when i couldn't get my laundry done at the local laundrette the lady on the front desk kindly arranged for me to have it

we had a family room that had a set of bunks for the kids, a comfortable ks bed for us and a very roomy bathroom

got early check in for free without any problems

lovely little hotel. good for kids and families.

loved how close we were to everything-the beach, restaurants, a playground for my kids

but during a horrible rain, sleet and wind storm with luggage and kids, it was quite the adventure

my kids and i stayed in the family room, with 2 lofted beds above the full size bed

lots of door slamming and kids yelling and running

available family dorm if you have kids or a group wants to stick together

the location was great! close to the beach, casino, and shopping.

the restaurant and bar were great, lots of fun with a roof top bar piped in music and incredible views and atmosphere

right next to our room was the bar of the hotel: if the windows were open in the evening, you could hear the music there - no

excellent facilities and very nice restaurant and bar area

room had floor to ceiling windows which open onto an amazing view of the beach below, over the bar/restaurant terraces

beautiful made, nice design, great view, comfy mattress, great rooftop bar and restaurant with great food, really good

bedding, wifi and shower are exceptional,..

the breakfast was so nice too and we would definitely stay again if we return to biarritz

the breakfast was delicious, and we absolutely loved the unlimited coffee and tea available 24/7

hotel, everything is spotlessly clean throughout, set in a perfect location, and a fabulous breakfast, with many choices

breakfast was amazing - fantastic quality of the food

great location, superb room, friendly reception and bar waitress

availability for drinks in the evening although there was a bar there - waitress refused to serve us as restaurant busy

the same in the bar and on checking in

bar service, breakfast menu not explained/understood

the restaurant/ bar

all staff were really friendly and helpful from reception to bar and restaurant

the views are unreal. having the bar was lovely. location is superb. having a bath was a bonus.

there has been a refurbishment of the bar and restaurant area that has been done to a very high standard and increases the comfort factor

the way they treated my kids! they were super kind!

location and view we didn't used restaurant or bar but they looked nice.

hotel has an large open-air heated swimming pool (april to september) and an excellent restaurant in which we have dined on several occasions

nice big pool which was warm and almost empty

the baby pool was just perfect for a 2 year old!

staff extremely helpful. pools both excellent for kids

swimming pool and tennis court

i didn’t go to spa but the outdoor pool was good

getting served in the bar as there was only one, overstretched, bar staff member working

pool area is ok but could be of higher standard

for a 5 star hotel to have their bars both inside the building and the swimming pool unmanned is bad enough but, the air on not working in late july is unforgivable

i didn’t go to spa but the outdoor pool was good

really nice to be welcomed with a few beers from the bar after a long days ride

location with direct access to promenade, close to casino parking, very clean rooms, comfortable bed, soft bed linen, good shower, good hairdryer, tea

breakfast was delicious and staff was super friendly and helpful

excellent breakfast in a super bright and fresh room too

breakfast were great and well presented

bed, soft bed linen, good shower, good hairdryer, tea and coffee in the room, great quality breakfast and very attentive staff

beautiful grounds, friendly staff, cool art work, nice pool and cabana.

loved the pool , the breakfast and the staff was very polite

perfect secure parking and great service

staff incredible, breakfast unique and absolutely wonderful, beautiful pool and gardens

the food is fantastic, rooms are beautiful and the pool is amazing

location and cool lobby which is almost like a bar / cafe area to spend time, could store bags for the

nice and quirky especially downstairs in the bar and reception area. rituals hand wash.

had a really nice welcome from mark in reception and allowed us an early check in

rooms, nice common areas, super comfy beds, sweet location, lovely staff - so accommodating with early check in for a large

there is a small bar and lounge at the reception which we appreciated

i used room service, spa facilities, restaurant and had laundry done

hotel was very tired and run down in both the bedrooms and gym/pool areas, it felt damp and grubby particularly in the gym

bed first class. room service staff and most reception staff very good.

breakfast was not included, for the price it should have been.

thought the gym was very outdated and needed serious investment- too much room given to spa

the breakfast was great and with room service at no extra charge and the pool with all day sun is the perfect place to relax

breakfast is delicious and served in such a beautiful location

we also had room service breakfast and it was exceptional

delicious and plentiful breakfast with an emphasis on home made & locally sourced produce

also i wish they offered room service or had a mini bar in the room with drinks and snacks

given nowadays circumstances, a secured parking would be a plus

lovely pool and our dining experience was excellent

expensive bar room quite small

lack of a swimming pool which was not available at time of visit

expensive eating in restaurant with bar snack alternatives limited

pleasant staff. fast wifi. clean room.

the hotel is well designed and the room was spacious

the gym was very small and crowded compared to the spa and other facilities

was outstanding, the location, the hotel facilities with a superb design and swimming pool

spa is very overrated - really close to no facilities apart from a couple of massage rooms and a

the staff were delightful and the breakfast was

easy stay not fussy great breakfast in the morning for an early start

the buffet breakfast

breakfast did not look appetizing so did not partake.

breakfast was fantastic, great location close to airport and bus

the room, staff, bar and spa were amazing

the room, staff, bar and spa were amazing

reception area, terrace, indoor sitting areas, the bar, the spa area and pool, location, beautiful interior decoration

the spa was amazing with fantastic views of the beach and the bar out on the back deck was lovely for a pre-dinner drink

drinks at the bar were great, as well as the food

parking convenient and the walk into the centre a scenic amble along the water

free parking

no service for the bar during the day. very noisy as it is located beside the main road.

main reason we chose this hotel was for the proximity to golf, while still being accessible to st jean de luz city center

good location, next to mature, smart golf course and within easy reach of st jean de luz

very central. great swimming pool. very friendly staff

the swimming pool should be deprecated with the gym. otherwise it gets too hot.

gym is not really usable as directly in the moist heat of the spa

there is a bar on site and breakfast was pretty good, although 17

the flat was quite spacious and very clean

delicious breakfast, exceptional service, modern and fantastic view of the sea from our room.

i lost a hearing aid in the breakfast room. please let me know if anyone found it!

warm sea water pool and spa area that you can just step out onto the beach from

breakfast, gym, direct beach access, good spa, very clean and a nice design.

lovely staff. rooms really good size and well equipped.great spa and access to beach a bonus.

wifi was not very fast

wifi worked

wifi signal was not strong. had some connection issues.

wifi was not great.

stunning view of pyrennees but not many other facilities (other than nice bar and outside seating) restuarant is michelin starred and amazing - showcasing local basque

stunning view of pyrennees but not many other facilities (other than nice bar and outside

the staff were very kind and offered us a selection of high end bar food which was very good