location, kid enjoyed the pool and the mini slide

told kids night was $15 a child

the large rooms since we had kids.

loved the kitchen and how it was well equiped

gorgeous clean rooms full kitchen comfy beds

need more training especially customer service, staff standing/ sitting around on their phones, bar staff don

gym and wellness facilities were superb and spotless

spa amenities were probably the best i ve experienced

was phenomenal, specifically edgar at the pool

suite with laundry facilities

4 days room service did not come once

room was spacious. perfect for a family with older kids.

room service was not very good

> name of female server at lagoon bar & grill was exceptionally disrespectful, rude, unpleasant &

the bed was very comfortable, the tiki bar was nice. you need more handicap parking spot

wifi was spotty, but worked

cellular service was very bad and the wifi was not much better

the pool is in the shade a lot during the day in december with tall buildings close by

the bar and bartenders were great as well

pool decks need power washing

loved the spacious rooms, the pool with water slide for kids was a big plus

our room was kept suburb with a full kitchen and dishwasher, washer and dryer

slide needs to stay open past 6 pm, with check in time at 4, it really does not give kids enough time to spend

the rooms, the staff, the pool, the outside tiki area & the view of the beach from the room was awesome &

i felt like the pools were in need of an update, the outdoor lounge chairs needed an upgrade, and in the cooler

self parking , a la cart beach chair/ umbrella, small adult swimming pool/ not enough chairs room hot tub not

good location , staff are friendly room hot tub not updated, kitchen faucet need replacing..

from staff, condo, view, ocean, pool, service

beach chair/ umbrella, small adult swimming pool/ not enough chairs room hot tub not updated, kitchen sink faucet

pool tables would have been nice since kids were always hogging the one

lots of things to do for the kids and adults

wonderful location and pools!! food at the pool bar was great! we had a great time!

the room does have a kitchenette, i would suggest bringing food for late night & breakfast

so many fun things for kids to do- my kids said it was the hotel with ‘no rules’ud83eudd23 and instead of

pool

didn't like all the roaches in the room the staff is always sitting out near the pool monitoring everything and

had to sit at pool to use wi-fi

no wifi in the room unfortunately.

in the middle of the night a woman was going around the pool screaming for someone as well

wifi wouldn't connect to the tv

it had parking, also the kitchenette was well equipped

parking can be a challenge

wifi seemed slow

there is only 16 parking spaces for 24 rooms

how can a 5-star spa hotel not provide water

pool and grounds very attractive

nice pool area, big comfortable room, big balcony.

the sheets the pillows the view, the breakfast was fantastic even having gluten free options, the pool was great

staff was exceptional. everyone was attentive and professional. spa staff was amazing!!!

the pool area was absolutely beautiful, and there were many restaurants in a grocery store within a

rooms, pool, patio

only complaint was the pool was too hot

the little kitchen was great if you were planning on doing coffee or lunch or small meals

unbeatable location! gorgeous pool.

the pool was a little small but otherwise 1000% would

the pool is tiny.

the pool is tiny, its opening hours limited

pool is non-existent with no sun and with a trafficted street on the other side of the bush

the staff were amazing, nothing was a bother and the pool area was great

was extremely loud, you can hear kids screaming at the pool and terrible road noise from i95

everything. especially the bar man who served us at 10.30 at night.

excellent gym

the bar staff was friendly and upbeat

the pool and spa

we had to sleep with our kids and it was impossible for me and my husband to get a good night

only negative was that we didn't realize that the golf course was closed for an entire renovation

restaurant is too expensive for tacos and chips and burgers and it s not right for families and kids to do

hotel is really beautiful, perfect for kids, great swimming pool and good restaurants options

gym should be on the ground floor

the room next to us had little kids and at 2 am they where very loud and running around and we had to call the

very pet friendly.

staff went out of their way for early check in and late check out

we had water view above the pool

pool

from charlie, the door man to the front desk to the pool/spruzzo beverage folks

wrist band provided the access to your room, pool, gym, etc

valete, reception, doorman, room service, restaurant, bar overall experience was just great that includes clean

rooftop pool

the wifi didn t work very well.

if you have kids don't go here

convenient shuttle service to and from airport

fitzroy the bartender and dinner server did a awesome job handling a busy bar & the dinner guests all by

shuttle to stores, room service, restaurant on site, pool and jacuzzi

the hotel provided a free shuttle which was super conveninent

great room, superbly equipped with a dishwasher, washing machine, fully fitted kitchen, balcony overlooking

breakfast

nice club level with continental breakfast, pool and gym

the kitchenette

upon check in, the bathroom trash hadn't been emptied, there was a used bar of soap on the bathroom sink, only

location , lobby / bar set up is exceptional very palm beachy vibe , it s luxurious and comfortable the

the pool is absolutely beautiful

no water readily available in the lobby or pool area . no coffee set out in the am .

great location, very clean rooms, perfect pool, friendly staff

not a lot of breakfast or lunch options in room service.

room service took 90 minutes because the girl forgot the order, didn t get the room i booked not

connect to wifi

property - very private in the heart of palm beach - around the corner from le bar and a short walk to worth st

for new years and i was just disappointed with the dark room and the lack of loungers at the pool

room service was a little slow and not everything like coffee was on the menu

some lighting by parking spaces

perfectly charming comfortable room with beautiful view of pool and courtyard

stong wifi allows those who need to work take video calls

the breakfast was amazing and the pool enclosed by the beautiful garden was just amazing

the parking is easy on lake avenue

great staff, nice big room with fridge and micowave, great wifi and big parking, nice breakfast

twice, since i extended for an extra night, and last you can hear the room next door, with crying kids

juno after 3 days straight of fishing so i desperately wanted to wash our clothes their guest laundry room

the ev chargers were incredible too

the hotel is located within minutes of trump national golf course the the pga

the grounds are well taken care of and the pool was clean and quiet

it was only 1 block from the ocean and it had a very nice big pool area.

parking was close, rooms were nice

beatiful swimming pool, free & wide parking.

no gym available as stated on the site as an amenity

pool was closed

pool need to be clean and when i came in i had 2 queen beds looks like the housekeeper didn t

staff and location was great. the parking was convenient.

we loss our pool view in the new room

very pleasant front desk person, and very nice man tending bar and coffee bar.

lived the lobby bar vibe

room decor is dated;gym location is a long walk outside and equipments are old/dated.

no entertainment, so many kids who were mis-behaving and loud

we had very good room service and breakfast was great.

room service for breakfast was very slow

we ordered room service and it arrived 50 minutes after the quoted time

liked the small kitchenette incl

also, there is no room service which sucked

the shuttle to cityplace the breakfast was delectable

staying at the hotel would leave their dirty dishes by the ice machine instead of just calling room service or

great location, staff was wonderful and fantastic room service!

clean, comfortable, good gym, nice pool and a lot of restaurants close.

fans in bathrooms hotel blocks use of phone unless on their wifi no lights in cabinet to make coffee hotel inner

there is a bar on the rooftop with the pool and hot tub as well as one in the lobby

some rooms are too far from the elevator, and i was with little kids

upon check in our kids got free stuffed animals, they loved the pool, & especially loved the ice cream gelato

the limited availability at the spa due to a staff shortage was a disappointment.

can have service on the beach only after 11 am and between 4 pm and 5:30 pm you have only a tiny bar menu

the pool and the beach area are well kept and beautiful, the flower

staff throughout; from congierge to cleaning to tennis and yoga pro to spa staff , to breakfast and dinner

such as: what is available in the area, how do you access wifi

additionally there is nice billiards/game room with pool, air hockey, with tv for watching games/fights etc,

i loved how easy it was to get around. not too big so it was easy with my kids.

the hotel and pool area, elegant , nice and quiet

the spa was still closed so could not use their services

didn t stay long enough to enjoy the amenities but loved they had a pool and a swimming spot available

the only thing that didn t make it perfect was poor wifi

wifi is superrrrr slow. we were watching tv but it would stop like every 10mins.

couldn t connect to wifi , seems nobody knew what the real password was

the wifi wasn t working but luckily we had 5g on our phones so this wasn t a big deal!

the cafe nearby was an amazing perk as the golf carts were so convenient and nice to have the girls bring

basic breakfast treats. no napkins, plates or utensils on the kitchen

kitchen had some glasses for drinking, but no plates or silverware that i could find

there is a small but sufficient breakfast bar in the lobby

location offered outdoor restaurant easily walkable or they offer a golf cart to drive you also featured musicans

plenty of parking for my truck

with two kids we loved having the kitchen and dining table

bar in shower disconnects no plastic cups for ice bucket and no cups for bathroom no tissues in

good pool, nice place

there is a gas station right across the parking lot and we were able to fill up on snacks, etc

the parking was tight and limited. i hope the owner works to improve this as well.

there is no breakfast included and parking isn t guaranteed

parking lot in back needs attention

couch was stained and limited kitchen supplies

front row parking is a bit tight.

food and beverage service at the pool was extremely slow

wifi, no beach service, no smoke zone and no welcome fruit in the room

most of the time we were there my husband or i went to the bar ourselves

only one pool, which if you don t have kids might be a problem height of school holidays

staff was very responsive and the lobby bar and restaurant is wonderful