had a pool view from the 6th floor which was very nice

if you have kids don't go here

very loud and wild guests in pool for whom my young kids had to constantly watch out for to avoid collisions

inexpensive and nice laundry facility, wonderful bartender, awesome quesadillas

shuttle to stores, room service, restaurant on site, pool and jacuzzi

pool area is great

just put the pool towels outside

hot tub anc pool is amazing

the bar staff was friendly and upbeat

the bar staff was very courteous and attentive. food was delicious.

love this property. very clean and has a gorgeous pool area.

kayla at the reception desk was super and daniel at the bar was great

room service did not nock the door almost came in to the room even we had the privicy notice on

the pool and staff the location is beautiful

functional gym but very small and quite busy in the mornings

our room was a little noisy overlooking spa pool

the spa and the pool. also, the fitness facility

resort is awesome if you're traveling for a weekend with kids

resort is awesome if you're traveling for a weekend with kids

i was up all night kids running screaming in hallway in front my room

good selection at breakfast especially liked the waffle maker. location was ideal for us

recently renovated, good laundry facilities (newer machines), great location (we walked with our kids to

also while i was staying there a gas truck parked in one of the ev chargers and i let the front desk know and

the beds were not comfortable. the pool area had a lot of kids screaming late at night.

free water for the room on check in and they accommodated my request for a room close to the gym and pool

pet allowed in the hotel

breakfast wasnt good.

we had a parking lot view and not an ocean side

all other holiday inns we have stayed always have queen beds, which are enough for a couple with kids

pet friendly

we also think the tiki bar dining and seating could be updated

the pool area was great for my kids, they loved the slide

staff were lovely especially the guys behind the main bar and jan on the beach was a delight

the pool area was great for my kids, they loved the slide

have frequented this hotel s spa and beach many times over the years but this is the first time i ve stayed

i work on my vacations and really enjoyed the free wifi

was very good, especially the location with the snorkeling right off the beach, the pools and facilities at the

the rooms, the staff, the pool, the outside tiki area & the view of the beach from the room was awesome &

pools and the slide were a big hit with our kids

loved the spacious rooms, the pool with water slide for kids was a big plus

gym was very small

in addition, we were placed right next to the laundry area

from the people, the excellent staff, the location, to the pool, we love staying here

hot tub was great, pool wasn t crowded

great waterfront location with beach and pool access.

the beach had pristine water and well kempt amenities, pool a bit crowded

self parking , a la cart beach chair/ umbrella, small adult swimming pool/ not enough chairs room hot tub not

i felt like the pools were in need of an update, the outdoor lounge chairs needed an upgrade, and in the cooler

from staff, condo, view, ocean, pool, service

crowded poolside/ pool.

the kids loved the activity room, outdoor games and pool area

location, kid enjoyed the pool and the mini slide

not have visitor parking and the pool need better light in the night.

the kids loved the activity room, outdoor games and pool area

most of the pool area is in shade in the afternoon.

was phenomenal, specifically edgar at the pool

need more training especially customer service, staff standing/ sitting around on their phones, bar staff don

spa amenities were probably the best i ve experienced

gym and wellness facilities were superb and spotless

too many little kids jumping in front of you at the pool.

the outdoor patio bar was great, but only bar food & only open till 9pm

so many fun things for kids to do- my kids said it was the hotel with ‘no rules’ud83eudd23 and instead of

beds were amazingly comfortable, the ocean was right at your fingertips, the pool

the room was very nice and nicely decorated. pool areas and beach, awesome.

had to sit at pool to use wi-fi

didn't like all the roaches in the room the staff is always sitting out near the pool monitoring everything and

no wifi in the room unfortunately.

pool

in the middle of the night a woman was going around the pool screaming for someone as well

i liked having two bedrooms, and a small kitchen.

if i wasn t back in my room early afternoon there was no parking

small bugs were on the kitchen counter ud83dude1e there were no tv's in the bedroom

it's a bit difficult to find parking after a certain time.

wifi wouldn't connect to the tv

how can a 5-star spa hotel not provide water

nice pool area, big comfortable room, big balcony.

the sheets the pillows the view, the breakfast was fantastic even having gluten free options, the pool was great

pool restaurant

cleanliness was the selling point for us. plus the pool was super nice to be at.

the pool bar made awesome drinks and they did not charge over the top

expensive parking pool bar not open one day

although still nice, the pool was against the building and blocked by the bar rather than looking over the

kids could not even swim in pool! freezing cold , so nothing for them to do

pool and location are perfect!

the pool area was absolutely beautiful, and there were many restaurants in a grocery store within a

only complaint was the pool was too hot

the little kitchen was great if you were planning on doing coffee or lunch or small meals

rooms, pool, patio

unbeatable location! gorgeous pool.

the pool was small. i always a appreciate a bathtub

room service food came cold every time

electric taxi takes you to the island if you like, convenient location, tesla chargers, pet friendly

delicious. bar was slow with mimosas and bloody.

the wifi didn t work very well.

pool is super cute and lovely, but the over-engineered disability chair is unnecessary - and is a

the pool is tiny.

the pool is tiny, its opening hours limited

the pool was a little small but otherwise 1000% would

the staff were amazing, nothing was a bother and the pool area was great

building and grounds built in the 1920 s with modernized tasteful rooms amazing facilities spa gym tennis pools

the pool, the gym, the amenities, the room, the restaurants

seafood bar and sunday's brunch are exceptional

the seafood restaurant and ocean course golf. the staff was very pleasant

room, very nice and attentive staff, gorgeous facility, amazing cocktails and crowd at the hotel bar and great

shuttle was never available because it was charging or they said it s not available until 11:00

also a great gym on site, and the pool is heated

great room, superbly equipped with a dishwasher, washing machine, fully fitted kitchen, balcony overlooking

parking fee was too high. garage and shuttle staff could be friendlier.

pool bartenders were very nice too

real complaints just a suggestion- the pool area needs umbrellas

poor wifi, noisy household works early in the morning, television didn t work.

staff were super lovely. hotel spotlessly clean. pool area fab, wonderful view.

the wifi wasn t working but luckily we had 5g on our phones so this wasn t a big deal!

were missing a small kitchenette

didn't have a pool, but the restaurant did, but very small and lots of kids in there

the breakfast bar was nothing to alert the media about, but it was a nice extra touch

there is a small but sufficient breakfast bar in the lobby

lists that they have room service but they don t

liked the area, and they have a little private beach and a bar and grill on the property

wifi was terrible. almost always unusable.

surrounding a pool big enough in which to swim, in a quiet residential neighborhood, with no parking problems

close to the city center, free parking, very spacious and cozy

a premium for a suite with kitchen and there was no oven

it s a huge house and kitchen used only for coffee

bar downstairs has a nice feeling and the bartender is very social and taking good care

rooms and pools

all towels were not available daily food prices to expensive and there was no bar or food at night

pool need to be clean and when i came in i had 2 queen beds looks like the housekeeper didn t

just that bar closed at 10pm on a friday night

too long room service (i mean order from the bar)

beautiful hotel with great pool, food, location, amenities and staff!

bedroom on the first floor where bar music and conversations can be heard

no water readily available in the lobby or pool area . no coffee set out in the am .

the pool is absolutely beautiful

the room, fitness hallways incredibly old, dingy and dated

i had them decorated the room for a romantic night with my girlfriend with rose petals and i had dinner in the

there was abundant closet space, a wet bar and wine fridge, as well as a regular fridge

room service took 90 minutes because the girl forgot the order, didn t get the room i booked not

the pool is quiet and relaxing

our room had a separate kitchen/living room.

clean and spacious room. responsive staff. lovely hit breakfast and pool. very accommodating.

the rooms were gorgeous and beds were comfortable.we had free drinks and amazing breakfast.

breakfast was amazing, except the long wait of you wanted an omelet

complimentary evening cocktails was cramped in a small area and with kids i didn't partake of this benefit

small coffee machine didn't work, but racetrack gas station across the parking lot was convenient to get in

location parking staff and room where good!

awesome, just wish the pool was open and that i was notified that it would be closed

there were very small red bugs crawling occasionally on the tile floors in the bathroom and kitchen on the

pet fees, were abit high

breakfast was fabulous, coffee cake french toast with

the spa ladies were great and we got a beautiful conditioning treatment from a lady that was very

staff throughout; from congierge to cleaning to tennis and yoga pro to spa staff , to breakfast and dinner

gym was amazing

the pool and the beach area are well kept and beautiful, the flower

the wifi signal

tried having dinner on arrival at about 9:30pm but restaurant was closed and there is no room service so couldn

location is sublime and affords both direct ocean access and pool

food menu 18% added to room service as well as request for tip, paying for parking, complimentary coffee ends

beautiful decor , john at the bar was fabulous!!!

the parking was tight and limited. i hope the owner works to improve this as well.

there is no breakfast included and parking isn t guaranteed

parking lot in back needs attention

couch was stained and limited kitchen supplies

front row parking is a bit tight.

food and beverage service at the pool was extremely slow

wifi, no beach service, no smoke zone and no welcome fruit in the room

most of the time we were there my husband or i went to the bar ourselves

only one pool, which if you don t have kids might be a problem height of school holidays

staff was very responsive and the lobby bar and restaurant is wonderful