no elevator yet. pool is unheated but swimmable.

no restaurant as advertised, swim up bar was not running, and it s owned by the cartel.

i would also have liked wifi in our suite however it was only available in the inner courtyard side

there is no possible way that in this digital era there is no wifi in a hotel resort

the lack of kitchen utensils

great location, clean and nice pool.

kitchen facilities were good - stove, full size fridge and microwave, pots/pans, dishes and cutlery

none at all in the kitchen sink

all suites face the clean pool and the pool area has tables, 10 loungers and many resin chairs along with

the room is spacious enough and includes a small kitchen and dining area, which is handy if you d like to

to everything however a little noisy at night lots of road noise room 301 was 3rd story nice kitchen et cetera

no wifi at all

the kitchen has the basics

pool is amazing and the staff kept the pool and complex very clean

having the kitchen was handy

breakfast was great, lunch and dinner just okay

noisy even in our room from the pool area with activities such as karaoke till 10 pm 1 night

very bad experience, bar service terrible and the worst thing is booking

pool room was noisy from entertaining at night

very nice warm pool as well

location is great. beautiful beach, nice pool, great breakfasts, friendly helpful staff.

no wifi in our room. we had to go to the lobby.

breakfast was good, the view was awesome. the pool was the perfect temperature.

the breakfast done by the hotel is wonderful

only one waste basket in the bathroom none in the living room, kitchen area or the bedrooms

is close to the beach, kids enjoyed the pool, staff was friendly and the lady in the reception spoke good english

beds were very stiff and uncomfortable and the furniture was somewhat old also, the wifi doesn't work very well

the lights at night in the parking lot tend to light up my room.

i really enjoyed the pool it was very nice temperature

kitchen is well-equipped, parking space in premises

beautiful pool, right on beach. nice breakfast.

was good, i generally found lunch better than breakfast but i have dietary restrictions so my breakfast got a

lovely heated pool

beautiful pool, right on beach. nice breakfast.

the location was excellent and walking distance to the local shops. breakfast was excellent.

pool is small

room was too close to the pool, so quite noisy when the children were playing and having fun

fairly decent set up in the kitchen if you were inclined to prepare food

kitchen was pretty basic, we could have also used some butter knives

my room didn't have a kitchen

that is walking distance to the beach, nice pool and spacious kitchen if you wanted to use that

had a weird smell, no ac in living space so it was so hot but no wifi worked in bedroom so i couldn t be in

that is walking distance to the beach, nice pool and spacious kitchen if you wanted to use that

the pool looked green and cloudy, so we didn't get in.

close to beach and had a nice pool.

the pool was beautiful. the water of beach was warm so having the pool was great

parking lot separate oh hotel

no parking

parking

the constant loud continues noise, music, woken up by workers at pool in middle of night.

the pool was lovely

most exceptional staff. so friendly and helpful. good food too. pool very clean.

they have a great pool, and facilities were clean and up to date

the only cooking facility/cutlery/dishes were by the pool. no ability to eat in the room.

no utensils or crockery in the kitchen unit, what the point?

the kids enjoyed the pool

is run down, no updates, bathroom has a window opening to the room/kitchen with no glass, walls are dirty

nice pool. great wifi. nice hot shower. convenient location tho not on the beach.

the pool was nice. parking off street and locked. they let us check in early

no hot water in kitchen sink

3rd floor ocean & pool facing, very nice common areas, elevator

also no towels for the pool, we had to buy some

noisy on busy pool days

kitchen utensils poor quality

pool was dirty. blanca was not friendly.

no tv or limited wifi

wifi was horrible and there was no phone service.

location. pool. fact it s almost new.

the rooms are lovely and bright ,with a nice lil basically supplied kitchen

wifi was very weak/in and out and cell service also weak

the kitchenette looks like it will have a microwave and more cupboards eventually

the pool was amazing

comfy bed, large balcony overlooking the pool and bathroom and kitchenette were all good

no wifi in the room

besides the parking situation the everything else was wonderful

isn't enough parking space for the cars

i would like to have had a swimming pool.

is pet friendly and the ladies were very nice

bed and pillows were comfortable. staff very good. wifi worked good. good location.

not enough kitchen supplies- we paid for a suite with a kitchen

renovated and the room was large and light, the bed was great, the sheets spotless and the wifi strong

back gate & door needs more privacy towards pool.

on the beach; very secluded yet still able to drive and park on the premises; fully equipped kitchen; amazing

we were also not able to enjoy the pool as the same family put a lot of sand in it

this is a super special place whether for families with little kids or couples seeking quiet and refuge

the food, views, service, architecture, spa, gym

the only time this was a real issue was ordering room service

this is a super special place whether for families with little kids or couples seeking quiet and refuge

the only issue we had was with our private plunge pool

also the food options are very limited and the meal times are pretty late (breakfast at 9am, lunch at 2pm and

the breakfast is very good as are the staff who are friendly and courteous

the restaurant is excellent both for breakfast and dinner. nice views and very quiet.

awesome setting. rooms super clean and great to have free breakfast. really good food.

we loved the decor - loved the rooms and the pool area. so modern and tastefully decorated.

the inner courtyard with the pool is so beautifully kept up

the wifi was incredibly spotty

the room was beautiful and spacious, the pool was amazing as well as the views from the roof top hot tub was

pool, rooftop jacuzzi, room and decor, coffee shop close by, walking distance to everything in san

open till early afternoon, front desk mostly nice and kind but variable , nice pool and roof top spa excellent

also could use more lounge chairs by the pool and stringer wifi

kitchen area could use a few upgrades, and the hot water seemed to not work but only when i wanted

spacious room, comfortable bed, quiet, shared kitchen, location

the room has ac and there's access to the kitchen

small room but had good ac, my own bathroom and easy access to the kitchen which was always

for longer stays i would definitely make use of the shared kitchen, which has everything you'd need for cooking

the bed was comfortable, and the kitchen was well-stocked with everything you need

good wifi

the kitchen had all of the items i needed and the bathroom was well stocked

room well decorated and the mini kitchen had everything needed

hotel with en-suite kitchen facilities, near the beach and all that san pancho has to offer

wifi is spotty

the wifi doesn t work in the rooms, but works fine upstairs in their delicious cafe.

just think the wifi signal can be improved

wifi could be better, signal or internet was lost some times

is an amazing property right in the heart of town, yet the relaxing courtyard garden and pool make it feel like

booking.com advertises a shared kitchen. there was not much in the

i also did not like the shared kitchen

the kitchen area was really nice as well

internet no parking (misleading info in hotel's description)

- wifi worked best in room , though weak signal around pool area - management attended to all my

com says free parking

there was good parking and wifi was very good

small warm pool to cool off in

wifi rather slow

beautiful building, lovely flowering vines, nice breakfast, street parking

breakfast includes a delicious fresh fruit cup with homemade yogurt and granola

breakfast included

separate pool area with sun or shade, good internet, bathroom & water

breakfast was incredible, some of the best food we had during our entire stay was at their organic

we loved the breakfast fruit bowl, the ac in the room, the availability of beach towels and a beach umbrella,

wifi was highly inconsistent

it was great location, easy checkin, nice amenities. own parking and in general good service

breakfast good wifi very nice to wake up there and spend a slow morning

there were also power cuts every day from the morning until around 7pm which meant no wifi or even being able

nice breakfast of fresh fruit and coffee by the pool

everything, staff, design, location, pool, spa

great pool and bar on the fourth floor

rooftop pool and bar were fantastic

centrally located. clean well appointed rooms. rooftop pool and bar is very nice.

we also used the pool area and it was small but perfect

the wifi hardly worked

room service random, not every day (3 days out of 5)

wifi was not great and some of the fixturees were worn

warning there is no wifi

wifi did not work

the pool and hot tub were a great bonus after a day at the beach

a lovely pool, very comfortable bed, roof top hot tub and seating area and super friendly staff

its clean, comfortable, nice, great customer service. loved the small pool at the roof top.

were no lounge chairs at the pool, just sit up chairs

there is now wi-fi by the lobby/ pool or at nearby coffee shops

loved the room, the bed and shower, the pool in our room

lovely beach club pool

we were there, there was no food service or bar at the hotel at all, all the food and drinks we had to either

and most confortable bed i ever slept in the room is very spacious with smart tv and high speed wifi

was no resturant or bar front recieption was was very minimal

we had the queen room with kitchenette and loved that the bedroom was separated by a barn door

the pool next to our room was beautiful, as was the rest of the property

comfortable beds, mosquito netting, great hot shower, kitchenette, purified drinking water in room, very nice

the breakfast on the top of the parking area was fantastic and made to order

the breakfast is delicious.the hotel is awesome, feels like you are in a jungle!!

were unable to use the pool on the day of checkout and had to pay an added $50 usd for a late checkout if we

location right on the beach is fantastic, the pool is beautiful as are the rooms and amenities

brand new, with beautiful rooms and epic pool

pool overlooking ocean was perfect

we enjoyed many hours strolling the beach, swimming in the beautiful infinity pool and taking in the beautiful

wifi does not work, i need to use my data all the time but i don t if it is the town in general,

nice pool in the back, and sunny patio in the front upstairs

the pool is perfect sized and salt water

better wifi, and accessibility to plug in your golf cart rental (the main mode of transportation around

have canned drinks for purchase at the front desk in mini fridge for pool guests

the room with complete kitchen and supplies

the kitchen was well stocked and clean

the place is brandnew, has a pool and helpful owners

the rooms are pretty big and comfortable, there's also a kitchen in it

morning coffee on the balcony, cool off in the pool (towels provided), and enjoy relaxing in the sun or shade

our room was on the 1st floor and near the pool, kitchen with its communal fridge and of course a short walk

had a room with a kitchen area that was well equipped

it had a pool that was perfect for relaxing and cooling off

good common areas to hang out, including pool and kitchen area

strong wifi, nice lounging by the pool

the room had a mini kitchen that we enjoyed

condo is spacious, beatifully finished with an outdoor balcony, kitchenette, a comfortable bed with everything

the roof top pool was awesome with lounge chairs picnic tables and an amazing view

hotel and you are likely to be on the second or third floors plus the 4th floor is the rooftop pool

there was a small kitchen available in the room with a fridge which was great to keep the beer cold after a

there is (limited) onsite parking, which was helpful since we had a rental car

welcoming staff made my kids and i feel right at home

they could upgrade there wifi to better speeds

beautiful hotel and pool and spacious rooms and suites

kitchen could have used a few more things--like a spatula and sharp knife

like the photos and nice pool too

very friendly staff. nice pool and walking distance from town.

parking within the compound was a definite bonus

kitchen in room design so you can enjoy your breakfast on your private terrace

it has everything you require for a vacation with a nice balcony and kitchen if required

great pool

do with getting half decent wifi in the rooms

the swimming pool was always clean and available

the wifi was kinda struggling

beautiful spot. nice dip pool in the back. very clean and nice people.

wifi worked for newer devices and there was hot water

great communication. clean room. nice pool. easy checkin

there was no wifi connection and staff could care less as they have local service

this guy robertino is incompetent for a bar job

everything except for the bar service

location is perfect, the rooms are comfortable and have excellent wifi

nothing, loved it but wifi availability in our tent could be improved

since there were plenty of other restaurants around and we could bring our own beverages to the pool

the wifi is a bit poor

very good wifi throughout the hotel as well

wifi ok, first day it was super slow, better the next day

but the best part of this hidden gem the wifi

as well, the parking is good but the floor is dirt, so sometimes we would find mud if something had gotten wet

we were family of four and the two extra beds were comfortable for the kids (13 and 14)

amazing beachfront location with spotless pool, attentive staff, and decent breakfast included!!

2) secure free parking

pool is great for kids, access to private beach, closeness to city center, very friendly staff.

the bar next door was quite loud until 11-12 pm but manageable with ear plugs - if you want a quiet

i enjoyed relaxing by the pool, utilizing the outdoor gym, and the coworking space

the 3 kids were in tight quarters, but nonetheless loved the hotel

pictures, very comfortable, good location, quiet, iguana family in the tree, very clean swimming pool, and

was a little more expensive than other hotels we looked at but the convenience and pool made it worthy

wifi was quite poor, the sofa bed was a bit uncomfortable, the staff at reception ranged from good

wifi is fast and the desk personnel are very attentive and accommodating

great location, beautiful terrace and pool, quiet, clean perfect for our family with two kids!

large clean room with a kitchen and good sized, modern bathroom.

perhaps the addition of a microwave and blender would have made the kitchen absolutely complete

there was no kitchenette which the description suggests

loved everything except the kitchen wasn't really functional

when i arrived, i texted to see where to park (parking is very difficult to find)

there was a large stack of garbage bags out the front door near the parking

there are no common spaces except for a courtyard full of parking lot dust and garbage

close to town! beautiful pool and bar area! the sweet and courteous staff!

wifi wasn t the best for video calls, which was fine for me as i was mostly logged off work but

i would just walk the kids from the beach to the beach and back

the pool area and bar

we received the wrong date on our breakfast voucher (for 2 days before we arrived) and i had to fight to receive

there were a few group tables with power, the wifi was good and a big comfy couch, but only 1 table at a good

pet friendly and half a block to the beach

wifi didn't work my room was like a cave with no view - the window was an internal window

wifi quite weak sometime. loud

pet friendly hotel

the place is beautiful, playful (a climbing wall and a net above the pool, hammocks everywhere, cats napping)

areas could have been cleaner, including pool

liked the pool and amenities for chilling out

you look for a place just to stay by the pool most probably you should look for another place as this has just

great location, close to town with parking available, fairly quiet.

wifi also worked well and the kitchen was well equipped with a full stove, microwave and full fridge

pool is nice

pool area is perfect, the room is simple but confortable with all the basic necessities, strong

utensils in kitchen

street is noisy and very busy, but our room was overlooking the pool

nice pool but could not have coffee or drinks there very

spacious, clean room with enough space to sit five in kitchen, as well as a sitting area

the kitchen space was stocked with the things we needed and it was nice to have a full-size

the vibe was warm and inviting - the pool surrounded by tropical foliage was paradise

the rooftop pool area had amazing views

shared kitchen is not secure (my beers were taken by someone)

it says it should be a gym and massage, it is not. uncomfortable beds.

not expect to share a balcony and the kitchen with other residents but it was fine in the end, very friendly

stairs to pool could be tricky for some

there was golf cart parking

the kitchen was well equipped and clean

absolutely no wifi, often no one at front desk to help

very relaxing & quiet by the pool (where i spent the majority of my time)

giant kitchen / living room open air area (shared with the adjoining room if you booked a deluxe room

was helpful to have a kitchen

facilities, old beds with old covers, leaking shower, we had to ask someone to get hot water, wifi that goes

also, the pool was dirty with too much chlorine

pool, great room, comfortable bed, good ac, kitchenette

wifi was fast and accessible from each bedroom

the wifi was strong and reliable

but would love to see the bar stay open till maybe midnight-ish

warm infinity pool with bar & restaurant on site and across the street

we stayed for four days and many times chose to stay in the hotel and in the pool to relax instead of going

no kids which is a big plus

the bar service also wasn t great

no kids which is a big plus

wifi

the swimming pool was clean and perfect to take the sun

wifi did not work in my room, and was unreliable.

loved the location loved our room and the pool in front of it

we loved the new pool, the new terrace and our beautiful suite

bed was comfortable. towels were clean. street parking.

pool was lovely and rooms are spacious

to everything but far enough to be quiet, rooms are very clean and comfortable, the hot tub and pool were very

relaxing pool, great layout

black out shades, great wifi, great ac

during the entire stay the wifi wasn't working at all

the fact the restaurant/ bar closes at 2pm every day is a nuisance

wifi was sometimes a bit hit or miss but very good for the most part.

the wifi was functional but not work multiple people working remotely on video

the rooms are great, and the pool is perfect

pool was lovely to sit around

the kids loved the water slide

the kids loved the water slide

grounds, great staff in kids club (but they charge hourly) and staff at beach and restaurants

location, food, pools, great for kids

too quiet and pool bar closed.

good gym

room was on top of the bar with shows every night

-: the spa is very very

quality of the food in a la carte restaurants was good excellent breakfast

restaurants were closed, not enough chairs at the pools, coffee bar is open until 10pm but stops serving coffee

the breakfast food and the service was not good and valuable related with the cost

the food at the restaurant next to the bar was just ok

the somewhat too loud music at the pool ...

the decor , the details , the food , the fabulous breakfast buffet , the beach ....

pool and beach are great for kids

food and amenities for my kids.

the water park is great

they said i have to pay extra for the kids

eating a shrimp in the italian restaurant ( which she even spit out on her plate)and both my kids had upset

the team from the pool and amenities where always trying to help

the rooftop pool and bar were amazing

pool areas with breathtaking views +super friendly staff +fast wi-fi connection +free garage parking +delicious

we enjoyed the upstairs pool, deck and bar with expansive views

great onsite restaurant and spa services- very reasonably priced too

the rooftop pool and views are epic and since it s a small hotel it feels like you have a private beach front

selection has a great pool and poolside food options

side of the resort was great for the kids

the magic show was the best for having kids be engaged and watching every movement

the upgrade of family selection is worth it for room service if you have kids

felt crowded everywhere, the pool lounge beds were always full - people would wake up early to save them with

room service was suppose to be apart of the upgrade as well but again we were told we had to pay

selection comes with its own pools, restaurant, bar and room service is included, which otherwise is not

the breakfast buffet was way spread out you could get bread in one area then you had to walk at least

breakfast at the nest was top notch

food was delicious, but could have benefited from more vegetarian protein options for kids

there was a big refrigerator, and the swimming pool was long, clean, and very inviting