location and easy reach of bath, rooms very clean, staff very friendly and helpful, breakfast was superb with great range for all tastes, evening meals with a wide range on the menu

lmon/scrambled eggs) and nothing was too much trouble for the staff to

from room to staff, breakfast was great, cooked fresh, coffee superb, eat at the restaurant with family, could not find

the crackling in the bar area was nice as a snack too

as one of us had to be out before breakfast, baking fresh croissants that evening ready for the morning was a very nice touch

great breakfast cooked to order

liked that the rooms could be reached from a separate external door without going through the bar or restaurant

breakfast was very good and as a bonus i had a four poster bed with separate lounge , free standing

the pub and bar area has a great atmosphere and the room was perfect

great breakfast. inn is a gem but a hidden one.

although it was nice to go out to it it was a pleasure to cook in the kitchen as everything is so well thought out

bed and seating were very comfortable and the kitchen was well equipped

there was everything we needed at the cottage, along with wifi, easy parking and a really comfy bed

there was everything we needed at the cottage, along with wifi, easy parking and a really comfy bed

told us about the bbq and fire pit area (this was a hidden gem) she also informed us there was a breakfast hamper (the local fresh produce was amazing eggs, the best bacon i have tasted, granola, (+) local ingredients were available for breakfast and snacks (+) all the essentials were there, and we thoroughly enjoyed the breakfast items that were provided (+) bacon, eggs, granola, bread and butter were generously provided for breakfast - all from local suppliers (+) breakfast hamper , the birthday wishes

improvement i can think of is perhaps leave some salt, pepper and olive oil in the kitchen

the place was wonderful excellent stay staff really friendly loved the golf course

is located in a golf club about 100 meters away and dinner serving finishes at 8 pm although a bar stays open late

still old, no bar or restaurant in building

selection of meals where disapointing, but understandable since the kitchen was getting refurnished

i requested an early check in as we had a wedding to get ready for the staff were very helping and sorted it for

very friendly staff, good breakfast (included) and delicious pub food for dinner

great breakfast

not receive information to inform of early check in (before 4 as xmas day) and bar closed, we were told we should have had an email

the staff are friendly and helpful, and the breakfast

lovely room, good breakfast, nice beer garden, centre of town, friendly staff.

the breakfast was very nice also after a few cocktails in the bar the night before

extremely helpful, friendly staff. delicious breakfast. very quiet room.

the cocktails were good at the bar and staff were friendly

nice bar downstairs, overall felt a bit more fancy than your standard pub hotel but still a relaxed

) 15 mins from bath spa uni, so really close for visits

the hotel has a lovely bar / restaurant with welcoming staff and nice atmosphere and we were luck that the weather was

free parking onsite and the staff went above and beyond in helping, in fact, we booked up for our return

if the wifi could be more robust and not on a public network that would be great :)

location and parking couldn't be better

parking was rather awkward.

parking onsite

very friendly,clean, comfy bed and great breakfast.

amazing breakfast and warm welcome. nothing was too much trouble.

walk from bath spa station although is slightly uphill with luggage

rooms are spacious and beautiful, the spa bath was amazing and so was the breakfast

the only problem we had was we were told we had a spa bath but it didn’t work and there is not a separate shower only the one above the bath

comfortable bar area and food offered in the evenings

very comfortable, lovely dining room and bar

poster bed was excellent, spa bath was super room size was fantastic along with the decor and quality

the spa was a real highlight , perfect for relaxation and unwinding

issue that hotel couldn t help was the amount of kids in the pool area running around

there is a heated pool, which is extremely relaxing and refreshing

where really friendly, room was clean and looked amazing, general vibes from the hotel was good, bar was also really nice, gym facilities was

and a spotlessly clean spa and pool

free wifi is quite slow

i you do go to reception to use wifi

think the conference/ lounge room should be opened up as a bar during the current circumstances

rm pool witch hydro massage,hot pool ,sauna and steam room ) is amazing

particularly loved the little vase of fresh flowers

the central location of the hotel allowed us to easily explore bath, use thermae spa and enjoy the vast array of restaurants

quiet bar perfect for a nightcap

both the hotel and wine bar are our favourite accommodations

yard is ideally placed for our visit to the thermal spa just 10 to 15 minutes away

spa like feel to the place, staff that were the kindest, excellent bed and en-suite, generous and

hadn t eaten since early lunch it says in the booklet in the room they would try to accommodate room service where possible but i rang reception just for a sandwich and they said it could not be

we were very disappointed there was no room service - the only downside to the stay!

room service very poor

chris in the bar was also excellent and really great too

room service, need go down the stairs if you need any drink or snack , but still amazing

we ate in the bar area and the food was excellent

kids skateboarding in the car park

my bedroom blinds were broken, didn't open. no kids channel on tv.

great wifi

to make calls you will probably have to either use the good hotel wifi or go down to

all taps were really noisy which was an issue with the kids

had small kitchenette with fridge, microwave, toaster and kettle, as well as crockery and cutlery

safe and secure for kids

slight long lacking in cutlery in kitchenette area but adequate for our short stay.

the kitchen was kindly stocked with cereals, tea, coffee, milk and a baguette, which was not expected