no tv in the room. not so much dishes in the kitchen.

this time i used the laundry facilities, which are very convenient

the rooms are well maintained, and the on-site facilities are great, including padel courts, a gym, a swimming pool, and other games

is really good, cozy, has own private territory with nice facilities like gym, library, pool,

gym and pool facilities are good

showers, comfy bed, clean and tidy and great layout as we have 4 areas, the bedroom, lounge, kitchen diner and bathroom

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service, and most importantly taking

aircon wifi parking lovely leafy location clean towels and

high-speed wifi. close to city center.

wifi had some downtime

a mini bar in the room is advertised but there was nothing in it

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving madrid is impossible to get around unless you have done it before and know

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

the bar area was very comfortable

big rooms. laundry service was excellent.

from the room you get a glimpse of the golf course

not possible to get a coffee until 11 when the bar opens

was closed for the summer, bar also was closed, so we couldn t get anything inside of the

lack of room service after 11pm (arrived at 11.05...) (-)lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service (+) the was no room service option either (-)fact that room service was only available during restaurant hours

the rooftop terrace and bar are great for relaxing after sightseeing, with fantastic views

the breakfast was varied, with choice for healthier options

breakfast in a hotel i had in a long time

good wifi

the hotel has a great view at the pool

moreover, there is the offer for late check out at 13:30, with only 10 euros charge

breakfast was varied. the hotel is close to main street: gran via. i really liked the hotel.

hotel has suites, which means a spacious room with a small kitchenette

breakfast options were great and reasonable - and cute food places on the same street so you

basic kitchen

was great and spacious; the bed was amazing; wifi fast and stable

the wifi internet was good, both in the public areas, and in the room

are pretty cool and a good option if you wanna hang out by the pool or just have a drink at the bar in the evening

did some laundry one time and that worked pretty well too

facilities are very thought through and allow anything from a good gym workout, a swim or lounge with a view of the palace, or working alone or in teams in the

used the laundry as well, they helped me with it and made it super easy

the staff were wonderful- kind and helpful with our early check in request

wifi required to sign-in via a web interface

bar was really nice and relaxing

despite the cold temperatures no amenities in the bathroom no coffee machine in the room and no room service neither for just a coffee no working mini bar in the room and no water in the mini bar

there is also no shop just a bar which differ from the photos

thing that could be improved is the wifi connection, signal was lost pretty often and strength wasn't enough for some apps/videos

room service

room service was like none i have had before, absolutely beautiful food, hot on arrival and cooked

wifi kept cutting out and no english channels on great television apart from stock market not even

room service did not meet my expectations. looked better in pictures but it's less than average

wifi did not work

enjoyed my stay along, friendly staff, great breakfast and gorgeous rooftop bar with spectacular views

staff gave us a very early check in as my wife had an injured foot

helpful and polite staff, spacious room, comfortable beds, beautiful bathroom, fast and reliable wifi, excellent location and many other things

the other items were good though at the bar and

good hotel in walking distance to all major sites in the city, excellent breakfast, strong wifi connection in whole

wifi was kind of slow. several times i did not have any connection .

very stylish hotel, clean, and great room service

you should not knock the door and ask for laundry in the morning

really good location, comfortable beds, clean room, good breakfast and room service

it was difficult to understand what hours bar and restaurant are open

breakfast was very basic with very limited options. no gym or pool.

didn t have the toilet brush and maybe some small gym or swimming pool would be

not many choices for breakfast, would love to have fresh veggies and fruits.

lack of gym, spa etc

had a 2 bedroom apartment including a washing machine for laundry

the location is good breakfast is good room service is good.

friendly stafff very clean rooms great location and great 24 hours room service

no restaurant, though they did offer room service, but the food was pretty bad and overpriced

room condition and space, great breakfast, excellent customer service from the hotel staff

no room service ie tea coffee facilities

wifi and air conditioning worked fine

limited hours for children in the pool/spa area - only 10am - noon.

rooftop pool can get very busy and while there are plenty of seats there are very few sun

the free wifi was terrible and the beds were a bit hard.

liked the location, the staff the restaurants' the room, the room service, the facilities like spa and pool, everything was perfect the most delicious big variety breakfast, excellent lunch and

mini bar didn't cool very much or at all

location. breakfast. bar and restaurant in premises.

you have to order room service or go to restaurant during its open hours and pay for tea or coffee

people, room service, accomodations, and support were very good

pabalo i believe his name was spoke so rudely to me on the phone saying i had to call the room service and wouldn't offer to help do this

the hotel did not forewarn us that room service would not be available one day due to

milk in the room or normal teabags but when i called room service they brought some up for me

- when we booked it mentioned there was room service but because of covid there wasn t

nothing every thing was perfect except the gym should be in the right place

the rooftop bar served great cocktails, which went down really well at sunset.

location, staff, fitness

the hotel bar was closed when i was going to have the last drink there

comfortable, good wifi. everything great

location is excellent, as was the ground floor tapis bar and outdoor street cafe

rooms were smaller than expected and wifi in my room was poor

breakfast was a very good choice for continental style

breakfast, comfortable bed, well lit, good breakfast pption, centrally located.

tje rooftop terrace and bar is great for sunset views and vibes

amenities i was looking for - rooftop pool with an excellent view, very clean rooms, a very tasty breakfast and incredibly helpful

of the hotel staff was very friendly, we got an early check in

€6 for an hour late check out, candles, robes, rose petals and bottle of bubbly which was the nicest surprise for

the kids were running throughout the whole floor at night

supermarket across street for all food needs and granier cafe also across street for tasty breakfast every morning

perfect location. helpful staff good breakfast spacious balcony

excellent customer services early check in with out additional cost

breakfast was so good. location perfect. staff very friendly

this hotel if you are traveling with celiac people, they have many gluten-free products for breakfast and various choices for dinner as well

of the staff, especially yanira de front desk girl, who went out of her way to arrange for room service when i told her i was hungry and tired and arranged for the transport to the location

love it staff gave late check out 1300 without discussions and very friendly

wifi reception in the room was very poor

the hotel, the decor, the staff, the ambiance, the facilities, the breakfast choice and the location

servers were rude to the point it made you laugh but i figured they were just kids trying to get through school

pool was closed, small gym, and breakfast was just passable.

bathtub could improve on safety manners for kids and mature guess

left a note to a room service that need another duvet and in the evening had extra duvet

it would be great if the gym was bigger with more equipment.

the location was great and the room was a decent size, the breakfast was nice.

the location is perfect, a lot of options for breakfast,

the wifi signal is not good

room service is the worst

clean, the staff was very attentive and the company generous with free coffee, water, and a huge breakfast buffet

others maybe slightly earlier pool opening but understand closing at 7 as the pool becomes the roof top bar

swiming pool amazing to have a break from the insane heat, watch out

we would have liked coffee and tea making facilities in the room as room service was quite pricey

/asked for early check in as we had a very early flight arrived at 12 o clock did not get room until1-50 empty

the water in the pool was baltic so much so we couldnt get in pity as it was 30 degrees

to the metro and most of the tourist attractions are within walking distance; 8-min walk has a casino

gave us a late check out which really helped as we had a late flight

i were to be picky, the bar had a good selection of spirits but little else

there was no towel bar to dry wet towel - no hangers for pants (they would fall off the type of hangers provided) - no

the staff were excellent and the bar area nice with complimentary water and fruit.

it has a charming reception and bar area

bar was only open in the morning which was disappointing

unfortunately we didn't realize that the mini bar was free

asked for early check in

we also found a nearby laundromat 4 minutes away and it was easy to do our laundry mid-trip

emplacement - room service

no room service

walking distance to gran via shopping strip. close to laundry mat & a cool vibe.

i liked the position and the late check out time

the gym had dumbell weights, cardio equipment, and a resistance exercise machine, so while it's tiny,

offer a continental breakfast at a lower price.

breakfast (excellent range of healthy options), comfortable bed, staff super friendly, top location

had a room with bunk beds for the kids

it was hard to clam down my kids about it :) - another first time seen hotel feature was 2 layers sheets on the bad

what a great hotel! clean, comfortable, close to great spots, fantastic breakfast.

room service minimum purrchase was 10 euro so couldnt order just a coffee

wifi did not function all the time

the room service was excellent as well

incredible views, great central location, the best room service i've ever seen!

ceptionist said it was consider room service)

early check in.

wifi didn't work well and although the staff attempted to be helpful they didn't really have a clue

the new gym is not yet ready either

great location, clean and new rooms nice stuff great room service very good value for money

the buffet breakfast was delicious with a large selection

easy access to everything right in the middle of museums palaces, the famous blues bar la croquette, the food market, famous churros, opera and restaurants shopping choices galore

the laundry service is a bit pricey, but very prompt (a few hours) and of high quality. (-)laundry prices were expensive (-) laundry was a bit pricy but they were so far i didn't mind (-)location of our room on this occasion was on the first floor, directly opposite the hotel laundry room and directly above a third party ground floor tapas bar (+) we did not take advantage of the breakfast, but laundry service was extremely efficient (-) they put us in the room in front of the laundry, that works from the morning till almost midnight

the food at breakfast buffet was fresh and delicious

the breakfast was 4 star with quite a selection of!

but also , it was bright, clean , nice coffee/ tapas bar and great breakfasts & the staff were all so pleasant

reasonably sized apartment, with a small kitchen in a quiet street

location, kitchen, cleanliness, laundry

the apartment”s interior design was very tastefully done, kitchen was very well equipped

would be very cramped for 4 people with pull out bed right in the livingroom infront of the small kitchen area

fully equipped kitchen, everything is tastefully decorated and we even received a small gift

weren't able to take breakfast (which was prepaid) due to the time they start serving (8:00 am)

but if you follow the signs for sky 44 roof top bar then there is an elevator in the back on the first floor, it’s brown in color

very good cooked to order breakfast in sky 44 roof top bar with views

when you take the 7th floor you’ll see a laundry unit

though it is on main road and has a bar of its own , the rooms are peaceful without any extra noise