friendly staff, especially the lifeguards round the pool, who were very attentive and gave our little one a couple of floats to play with

had to leave before breakfast at 7am but were advised to have room service which we did

wifi was very good

extremely poor wifi preventing working is the bedroom

great facilities with a good breakfast.

terrace short walk to sandbanks beaches staff were wonderful rooms small but perfect with lovely spa bath

not possible to order chinese meals for room service / take away

it was rather spooky standing in the complete darkness whilst downloading the ev charger app & getting credit sorted & then getting a charge started

the included breakfast was excellent - cooked to order and the views across the poole harbour just wonderful

amazing location, very good dining and breakfast waiting staff.

evening meal was great as was breakfast staff were friendly and very helpful

the breakfast was superb. the room was modern and quiet. the bathroom was great.

easy to find, beautifully clean, excellent food, wonderful breakfast, perfect hosts.

pub bar a little bare but that could have been due to covid restrictions.

the menu for both breakfast and daytime/evening meals had lots of choices and the food was cooked to perfection, very

room service available this weekend, no food from the bar after 9

spa pool was just

breakfast was very good great service all you could want location was great and the view from the

small lift, gym in basement, noisy children running in corridors outside rooms

the play sand area and club for the kids was a bit messy and dirty

everything you could want from a continental breakfast

excellent location, breakfast and staff.

spotlessly clean super comfortable bed beautiful room amazing fresh breakfast location to beach and public transport on door step perfect perfect

breakfast was superb and the location amazing.

breakfast - lovely fresh fruit and plenty of choice

the room service staff, reception, and bar/restaurant staff were warm, polite and really went out of

we had a lovely large pizza one evening in the bar

the wifi was good, the bed was comfortable and the kitchen was well equipped

kitchen was well equipped had we have wished to use it

location and very clean hotel; pool and spa facilities are good; staff was very nice and

spa facilities are a little outdated but still fabulous

very friendly staff and well equipped especially for kids

breakfast quality ingredients pool and spa great,close location to the beach

no wifi in our room, had to go to reception area

outside pool was lovely

the indoor spa is small

we used outdoor pool/spa/ indoor pool/ room service/ restaurant and gym

the decor both in the room and in the circulation area and bar / restaurant and the location of the hotel couldn't have been better, the outside amenity area

the outdoor pool was closed for maintenance. 27 to park overnight.

we used the gym, had a massage used both indoor and outdoor pools along with pool side drinks service and will

great location. great host and very clean and comfortable with a fabulous kitchen also

shared kitchen was a bonus

like home shanine the owner was lovely and gave us the free run of the kitchen and made us feel very welcome

smell of cooking from kitchen early in the morning

room i can't recommend this place enough the host makes it very clear to feel at home and use the kitchen like your home brilliant stay will deffo

wifi signal poor

excellent room, great leisure facilities, superb gym, staff very helpful.

lots of parking

very expensive too as had to keep ordering room service as no where to sit outside communally with sweet doggie

facilities are very good whether it be gym, swimming or snooker

we were so impressed with the facilities, especially the fantastic bar, well-equipped gym, refreshing swimming pool, and relaxing sauna

the pool at the time were full of other kids who wanted to swim

understanding we are in fourth floor, but small top windows where kids can not get to would be ideal

we had a spa treatment which was very relaxing and the staff were delightful and did an excellent job

great spa facilities and comfortable bed.

need a barman/woman who needs to know how to run a bar as we were unable to get drinks requested as did

from receptionist to breakfast waiters, bar staff and cleaning team

mini fridge to keep champagne cold and real milk for coffee before breakfast

breakfast was amazing and again staff very helpful and welcoming

plenty of parking spaces - some had ev charging points

the pool is great and warm, which is a plus if you have kids

the pool is great and warm, which is a plus if you have kids

the receptionists, the restaurant staff, the bar staff were all so friendly and nothing was too much trouble

lovely large room kids enjoyed swimming pool staff friendly breakfast good

parking option with ev charging is convenient although rather expensive considering you can park in bournemouth for 5

staff, room serviced daily & excellent breakfast

great little pool for kids and changing

location was perfect for a morning run on the beach and activities for the kids

the food in the bar area was very good and drinks are reasonably priced and the pool was great for a swim before

location was perfect for a morning run on the beach and activities for the kids