spa and pool area also so good

spa facilities could be open till 21:00 that would be more convenient

the facilities on offer were excellent with a cinema room and a newly renovated gym

bedroom, outdoor pool, spa & indoor pool, gym were all excellent

nice bar and lounge area

communal kitchen has a fridge/freezer

chinine, the owner, is charm personified and even does your laundry for a very low price, the kitchen is very well equipped and the surrounding area is very

fully equipped for us as a family of 5 and so many nice touches like buckets and spades for the kids to use at the beach

), the shower didn’t work as it should, water was too hot and i had to rinse my kids and myself using a

room i can't recommend this place enough the host makes it very clear to feel at home and use the kitchen like your home brilliant stay will deffo

the pool was freezing and 6 kids were shouting none stop

beds where lovely and comfy swimming pool was great grandchildren love it gym great staff very

location was very good excellent view star fantastic breakfast very very tasty have been many times and will continue to come for many more thanks for

location used the sky bar, spa, gym and restaurant

would have liked longer swimming times for kids

the fact that i had to pay for the car park separately 15 in the room was cobwebs wifi didn't

the view and size of rooms there was 4 of us to adults and to kids it was so spacious

was great, staff were friendly, outdoor pool was warm enough for kids to swim in

clean and well maintained swimming pool

lovely swimming pool

great wifi, free parking, nice bar / restaurant, pleasant helpful staff and great location

the breakfast was amazing and the room service too

in the evening we were sat at the bar and lots of kids activity, pool table, table tennis, lots of family board games to choose from

kitchen was well equipped had we have wished to use it

the room service staff, reception, and bar/restaurant staff were warm, polite and really went out of

thing, in just my room i haven't had wardrobe, plus, room service is not regular

location very close to the seafront the facilities of the hotel, stylish restaurant and bar and the spa facilities were great room was very

wifi, balcony, minifridge

it was slightly difficult to get anyone s attention at reception & bar area

i didn t use the facilities such as the spa so cannot comment on that

only negative would be that they only started servicing breakfast at 8am, would of preferred it to have been a little earlier as i had to leave before 8am

excellent location, breakfast and staff.

everything you could want from a continental breakfast

great location for access to sandbanks iron provided in room and ironing board and allowed an early check

very clean and freindly staff and good breakfast

want to go back with my husband minus kids

ich as it happens we didn't use this time) and the presence of ev chargers is enlightened

terrace short walk to sandbanks beaches staff were wonderful rooms small but perfect with lovely spa bath

the wifi signal is very intermittent and rarely works

complain about much here, could've had a better breakfast experience

easy to use wifi

poor wifi

breakfast and the italian restaurant on site was first class with great food and attentive staff

spa was closed even though advertised

the gym is ok but could do with a makeover, and more equipment.

incredible location with parking and ev chargers

breakfast was lovely, vast choice

would have preferred breakfast served at the table, rather than self service.

using the spa facilities - and using the outdoor jacuzzi which was extremely annoying, it hendered on the

great facilities with a good breakfast.