nice common area with a pool

pool dirty

hotel was clean and comfortable enough, the staff were friendly and the pool and children's play area were nice

also there weren't enough towels for the pool

quiet hotel, with nice clean grounds and a few things to do right there

staurant, swimming-pool, kids playground, billiards etc

whole hotel is amazing, with swimming pool, little zoo, very good food at the restaurant, amazing breakfast buffet, and the room was absolutely amazing

of plugs for devices and pc - so important, but so many hotels neglect this, for a fine swimming pool, good restaurant at reasonable price

clean. nice pool area.

it has a swimming pool, towels are available at the reception

pool oven it s indoor it s so cold and had a lots of insects dead in the water looks

superb parking

door, direct access to hotel, outside options complicated) exceptional service from the

the parking place and some noise.

location plenty of parking. clean

ok wifi

arrived at hotel 7am early but they do early check in for us

i also got to make use of their on site gym which has all the basic weights and machines you

cabinet fell off their rails onto the floor and we struggled to safely enter the ridiculous spa tub with moldy grody jets to take a shower, it earned the nickname gran fantastic dump

it has a rooftop pool (we didn't use), a small gym, and other amenities

location with many amenities ( good staff, parking, bar and restaurant, etc

reception staff lovely—special thanks for the early check in—and very helpful

wifi wasn't working during most of my stay, however i could connect my netflix thru the tv

they have a good wifi connection

the staff is very nice, the wifi works well in every area

good value for money and wifi seemed to work well

room service everyday and fresh bottles of water

parking is great behind a gate maned by staff

is situated in the heart of centro historico, great little hotel with the basics and free gated parking

is in front of the port and center the private parking, the staff very cordial and attentive your manager pending

great location to the waterfront and zocalo frees secure car parking

trued to charge us more for an early check in than quoted

the air-conditioner unit was new, excellent wifi connection and great to have a smart tv (with netflix and youtube)

it has super nice staff and lots of things to do. the spa is the best part of the hotel

breakfast was absolutely delicious! service was amazing!

to the downtown and malecon area, free parking, the wifi, the exercise gym and the 25 meter pool for lap swimming

rooms, great facilities, 2 pools, kids area, open lounge great for relaxing in the evening and everything you need and very secure

have been if breakfast, for about $100 a night, was included

the pool was amazing but the bleach was too strong. room service was great

the pool was amazing but the bleach was too strong. room service was great

you have sea views from some of the rooms and there is a pool on the roof

the pool and location

the hotel is getting old and with not enough maintenance, it wasn't available hot water, the pool area was modified and now it's too small to really enjoy it

pool on roof

to small, no closed parking, pool very small for to many guess, kind of expensive for rooms i was expecting a very nice

a little more polite they treatment like a delinquent because the reception forgot to give me the parking

the location was excellent as well as very close off-site parking

the incredible view from the room turns to completely breathtaking from the rooftop pool

balcony, pool, air condition and restaurant

lobby was very nice as was the swimming pool

the ac and wifi was very fast as well

was hard to lock the balcony doors, there was no wifi inside the room

wifi was slow most of the time.

ry poor signal)

they also provide roku tv and wifi

didnt get the breakfast with the room, but the two times i ate were delicious

possible for the kids to swim in it)

breakfast that was supposed to be included was only for one of us and was not a good breakfast

parking not attached to hotel

nice clean rooms. good breakfast options included in the price. a good value

weak menu. no self parking

you like to swim then this is not the pool for you

and the valet parking was pretty slow

the secured parking and the view.

cleanliness of the rooms and the view, the pool could use some more clean water

clean. good wifi. close to ado. onsite restaurant.

wifi wasn't good

this room

changed to a different one later) the wifi is low and unstable

air-fryer, stove, coffeemaker, microwave, blender, full size fridge, also nice is individual wifi router with super good and stable connection

no wifi code was provided

i like everything the pool, food , services

room service & location

the pool over crawd

excellent food and good value for the money. beautiful garden and pool.

facilities a bit dated; swimming pool was quite hot & un-refreshing; traffic noise.

location was excellent, parking available

noisy room facing hotel lobby and bar with music in the late evening

good wifi for remore work

furniture ac and parking

great for kids

are very good, fair and reasonable priced, good staff and services, nice for families with kids (pools, kid club with lovely carers)