nice common area with a pool

also had issue with wifi on last day - appeared like they had decided to do some work and turned off the service

pool dirty

hotel, with nice clean grounds and a few things to do right there (restaurant, swimming-pool, kids playground,

the playground for kids was uncared, trampoline full of leaves, playhouse with a hole and without roof

hotel was clean and comfortable enough, the staff were friendly and the pool and children's play area were nice

whole hotel is amazing, with swimming pool, little zoo, very good food at the restaurant, amazing breakfast

given the number of rooms the hotel has, i'm not sure that all the children and people around the pool paid for

whole hotel is amazing, with swimming pool, little zoo, very good food at the restaurant, amazing breakfast

structures and rooms beautiful, restaurant food below average , staff poor service, pool wasnt cleaned daily,

property , view, pool,

the beds were super comfortable, the pool was awesome, the location was perfect, the staff was great

pool good

the beds were ok and the view on the beach, nice swimmingpool. the laundry lady.

not enough parking space

whirlpool on the balcony took forever to fill and the jets were very weak

pay the parking lot

clean. nice pool area.

it has a swimming pool, towels are available at the reception

of plugs for devices and pc - so important, but so many hotels neglect this, for a fine swimming pool, good

the parking place and some noise.

is not clean, it smells bad plus the parking area looks terrible

great location, nice size room, free parking, wifi.

room look like disgusting no hot water parking sucks

have their own parking garage in the back of the hotel, you walk thru into the hotel, the a

arrived at hotel 7am early but they do early check in for us

pet friendly and reasonable charge at 150 pesos per

ok wifi

no good for kids or anyone looking for have some fun in the pool

couldn't use the pool because it didn't have stairs, only a ladder

nice to sit on the terrace bar overlooking the zocalo

i love the location, the cleanliness, just an amazing place and the pool and massages in the spa

room service was very slow

and for a reasonable extra charge, you can bring your pet, as we did

wifi wasn't working during most of my stay, however i could connect my netflix thru the tv

the staff is very nice, the wifi works well in every area

they have a good wifi connection

room service everyday and fresh bottles of water

is situated in the heart of centro historico, great little hotel with the basics and free gated parking

great location to the waterfront and zocalo frees secure car parking

small pool was nice to cool off in

there was a terrace and a small pool

is in front of the port and center the private parking, the staff very cordial and attentive your manager pending

bathroom looks a bit dirt and with 2 kids i was expectig much more value for what i paid

was higher with no elevator, and no tv, not that i cared about the tv but at that altitude, the wifi didn't even

trued to charge us more for an early check in than quoted

higher floor, floor 6 (which technically is the 8th and top floor level of the building since the pool and 1st

wifi was very good

nothing looked like a hotel, no signs, just houses and laundry hanging

the air-conditioner unit was new, excellent wifi connection and great to have a smart tv (with netflix and

you had to pay extra for use of the pool or jacuzzi understandable but unfortunate

no hot water, dirty bed sheets, no wifi signal

good wifi

advertisement: not working wifi , check in and check out times , the room doesn t look like on their website

it has good working ac, tv, wifi and hot water.

wifi and aircon worked well. location was ok.

indoor pool, staff absolutely lovely going above and beyond, bar service

the complimentary breakfast was delicious and staff again was very friendly

when i booked the room i wasn't told that meals (breakfast) was not included.

food from restaurant was more than delicious and the spa is worthy.

to the downtown and malecon area, free parking, the wifi, the exercise gym and the 25 meter pool for lap swimming

* speedy wifi * good value for the

there were a few problems with the wifi connection but nothing to be worry about.

good wifi

i found the wifi pretty decent for working (video conferencing more specifically)

great location and nice hotel. free parking on the street. good wifi.

the pool was amazing but the bleach was too strong. room service was great

the pool was amazing but the bleach was too strong. room service was great

so the free parking is off site, i get that, the staff holds the keys

i say the wifi was spotty that would be a complement

you have sea views from some of the rooms and there is a pool on the roof

the pool and location

the hotel is getting old and with not enough maintenance, it wasn't available hot water, the pool area was

parking is out of the hotel facility

like that parking for vehicle was not on property

rooftop pool - close to everything - breathtaking view

is no parking lot, so the car needs to be in the street one of the rooms had a coffee maker, but the

parking location far

clean, just across the street from the beach, plus a pool when the sand & salt water become too much

lobby was very nice as was the swimming pool

on-site parking is great too

balcony, pool, air condition and restaurant

location, ampel parking space.

room had a stale mold odor, very dated, beds hard, pool wasn't clean.

nice boho style decoration, clean rooms, nice pool, very close to the downtown but at the same time far enough

wifi is poor

parking the hotel offers is downsized in regard of the numbers of rooms the hotel has

has an elevator, which was very convenient for all the laugage we carried with us, they have a parking site

wifi was slow most of the time.

was hard to lock the balcony doors, there was no wifi inside the room (very poor signal)

wifi didn't work in the room and even when i asked about it it was never fixed, i almost slipped

for example, when the wifi service was poor, they changed my room

fixed, i almost slipped and fell really bad because the people were coming from the upstairs pool completely

no chairs on balcony pool is very small on 6th floor not a lot of dining options close bt

very nice front desk staff. nice hotel. pool much smaller, very cold.

wifi was a little slow

also very well attended secure parking lot was a bonus

nice clean rooms. good breakfast options included in the price. a good value

the wifi was really awful

nice breakfast buffet/nice waiters

you like to swim then this is not the pool for you

cleanliness of the rooms and the view, the pool could use some more clean water

no parking lot aside the hotel

wifi eh

let parking)

ac and wifi worked fine

uncomfortable beds, old building, messy parking...

clean. good wifi. close to ado. onsite restaurant.

wifi wasn't good

private parking available

the pool is decent, there is a lot of mold but that is to be expected next to the ocean in a humid

wifi doesn t work there

however, there was a dilapidated building across the street with a horrible looking swimming pool

the hotel pool & hot tub are nice and quiet and good

location by the malecon was excellent. certainly saved the pool inconveniece

pool has been closed for a while and at the rate work seems to be done will be for at least another

weak and unusable wifi on floor 2 (floor 4 was ok when we stayed a few days earlier).

location - parking area was very small

this room

no wifi code was provided

different than in previous one: the room is spacious, nicely furnished, with very well-equipped kitchen, which

air-fryer, stove, coffeemaker, microwave, blender, full size fridge, also nice is individual wifi router with

changed to a different one later) the wifi is low and unstable

window had a huge hole that was taped and the the entire glass was cracked, no trash cans and the pool was cold

the pool was.not clean at all the doors were not secure all night keeps moving making noise

complimentary breakfast was a joke

excellent food and good value for the money. beautiful garden and pool.

the pool over crawd

facilities a bit dated; swimming pool was quite hot & un-refreshing; traffic noise.

room service & location

i like everything the pool, food , services

location was excellent, parking available

never worked, our room wasn't cleaned, i was going to go out to the pool using the only door i knew existed, i

it would be nice if there was an intermediate seccion for smaller kids

pool has a section for toddlers and the rest is about 4

pool was dirty

the gym is very poor equipped, only 3 machines and very small

i wish the pool was warmer

pool area is closed at night

are very good, fair and reasonable priced, good staff and services, nice for families with kids (pools, kid club

location, pool, beach on site, restaurant has buffets it has a convenient store and starbucks

cardio machines in the gym were all damaged meaning the electrical part to track your workout or resistance

very friendly staff, good food, the pool was amazing

the breakfast even for a buffett was too expensive, a dinner in town was cheaper