plenty of room, very fun to have fires in the cabin at night, and the breakfast was one of the best i've had

surprisingly good breakfast buffet

breakfast needs more variety

everything was great, attention, breakfast and spa treatments. will come back for sure!

quaint, quiet setting next to a stream, little balcony - the fireplace is wonderful and makes for a cozy atmosphere

beeing a pet friendly hotel it s definitely a plus

very convenient for us, walking to downtown in 5 minutes, friendly staff and parking in the place convenient

everything was very clean and the wifi was fast enough for work

parking is available in front of the hotel, no size/height limits

the plus side, one of the front desk workers came out to meet us when we were having trouble parking

wifi on 3rd floor didn't work and staff instead of acknowledging that it didn't t work tried to say

location (very close to main square), during my staying very quiet, parking directly at the entrance, nonstop

the pool was warmer or cleaner, i m sure we would use it

breakfast was nice

reasonable wifi once we were given administration s wifi password

tight parking and noisy at night

traffic at night; wifi coverage uneven on third floor

the wifi wasn't working properly

breakfast was not included, but it was possible to order room service from the serranillo restaurant or go

bathroom was very incovenient, very poor wifi

wifi needs little boost! it was ok, but not stable.

the wifi network, which i found to be weak.

only reason i'm not giving this hotel a 10/10 is the wifi in our third floor room was spotty

the shared kitchen was plenty equipped, and the brothers who run the place were great

the soap was delicious, the wood of the fireplace an unexpected bonus.

there is a free parking close by

location, quiet, peaceful, nice patio and garden for breakfast, wood burning fireplace for those chilly mountain

wifi in rooms

delicious breakfast

much to write about, apart from the wifi not working for me at all, and for the other guests they found they

my first breakfast they neither had fruit nor juice, even these were offered by the menu, but, when i had

breakfast. no american coffee... they charged us extra for chopped vegetable for kids...

the breakfast is good for the price you pay. it is tasty and the restaurant is super comfy.

breakfast at the restaurant was with vouchers as part of the tariff, and the food was excellent

mariluz also happened to be the cook and server when we went for breakfast in the morning and got delicious

no wifi in the rooms.

wifi, not being able to pay with credit card in the restaurant (had to go to the lobby), no lobby

parking lot

it is a great space to relax, we understand that the wifi does not reach each room of the hotel, so for us is

pity no wifi in the rooms but easy to forgo.

didn't like that electric fireplace didn't work in my room

breakfast was included, but didn t start until 9am and i had to leave at 9am

nice hotel right on the main plaza. comfortable bed, hot shower, spacious room, good breakfast

a bit cold in the room, small breakfast

restaurant at the place, and breakfast included which was excellent

and the breakfast and service was great

on the streets blocking traffic for them to finally open the gate to enter their very reduced parking area in

parking was a little tight

the parking lot terrible

there is a lift and parking spaces for whoever has

location, clean, good wifi

free wifi

cheap parking with voucher 2 minutes

parking was not really on-site.

no wifi and no window

nice reasonably prices on site restaurant serves breakfast, lunch and dinner and several others nearby

is great and the fact the hotel has its own parking lot is great too

on site parking was a huge plus

we did not eat breakfast at the hotel.

there is also a popular restaurant in the hotel itself, especially for breakfast

free parking is a great bonus

maybe the parking

it was clean and the room was spacious. it did have parking and the staff was nice.

parking area was secure but looked like a landfill

strong wifi in room. great outdoor spaces beautiful view. great location. hot shower.

wifi doesn t reach all the rooms

good and safe parking

wifi didn't reach the king suite, but telcel worked

hot shower and good wifi

the wifi works well and the location of the hotel is very central for my stay in pachuca

netflix, free wifi

wifi was weak. not much insulation between rooms

the staff always remember me and treat me well. very comfortable room. great breakfast included.

the two extra days that we added included breakfast

staff are very friendly. good sized comfortable room. good underground parking.

water offered at the front desk, doorman took care of luggage and showed us to our room, included breakfast was

gym has very few equipment that seems old

breakfast not available on monday

the booking platform showed the reservation had breakfast included but the hotel did not receive that requirement

breakfast you have only two options and start 8:00 am too late for those who go to work early.

decent internet, close to taquerias open late and farmacia, pretty furnishings, good price, good laundry

good breakfast and clean place

the night outside it s so dark but once you re in you can feel safe because they also have a parking spot

an automatic door to the parking would be a nice to have.

breakfast was delicious