we re only here for one night visiting, pool looks good every room has balcony except the first floor parking

laundry facilities for guests and large size bed 24 hr coffee facilities and free access to

speedy wifi equipment in the fitness room needs to be fixed

much as i paid for the room wifi didn't work ,tvs didn't work and there wasn't any washcloths or extra towels

car parking right by room door (for downstairs rooms, of course)

it was well laid out and had a full kitchen

not stable wifi connection

in addition you can bring your pet because it gets to stay for free

cleanliness of the property, room, pool, and laundry facility.

have gone above and beyond we are waiting for a motorhome to be delivered they actually gave us a late check

just my room next to the gym , noise in the morning

although i did not use the pool, it was visible from the room and appeared clean and tidy

room was spacious and bedvery comfortable nice an d quiet on 4th floor nice view of pool area

parking concerns

there were kids running around till 10pm and the staff was asleep when i went to check out.

loved the location, the gym was awesome and the room was beautiful, comfy and clean

had to take shuttle to get to main pool and water park area.

shuttle everywhere close convenient to downtown etc pet friendly. very nice staff

we loved the spa and pool area too

loved the lazy river but the kids thought it was a little small compared to other lazy rivers they d been to

their location is amazing, they have an amazing pool area for the kids, then the bay is also beautiful for

wifi was a bit patchy outside of the rooms

awesome for family with kids

gym equipment needs to be upgraded with another bike and a pet hate of mine, please provide

good breakfast

location was perfect and the foliage and fountains and overall everything surrounding the pools were very pleasant

shuttle bus running a little latter in the evening but i understand why

i requested to do late check out due to some changes in our plan

customer service, free movies, mini golf, breakfast

comfortable nice breakfast nice pools beautiful outside arrangements well equipped kitchen

at the bar and at pool side was inconsistent

besides its pet friendly and has ev charger available in the parking lot

besides its pet friendly and has ev charger available in the parking lot

location, new property, clean, modern, super nice and friendly staff, rooftop pool was nice

the gym was fantastic

the jacuzzi and the pool area very nice and relaxing

pool location

small and low kids size toilet that was oddly angled to allow door clearance must have been an afterthought

location and late check out

the staff were very friendly. the location was great. free parking and wifi.

pool heater was off

the gym. the weights were in need of an upgrade .

kids loved the pool

spa and massage area was closed on weekends and this was not mentioned on the web site

free 24hrs shuttle to anywhere in neighbourhood, so convenient

my kids absolutely fell in love with the place and so did me and my fiance

great room staff breakfast laundry pool location

room had a kitchenette 3

kids screaming non stop in pool until after 9pm at night

liked the suite with balcony, kitchen, bathroom, and bed was comfortable.

plenty of parking spaces and wonderful pool and bar area

parking for second vehicle now allowed in reserved spots but we managed.

laundry in unit

poorly equipped kitchen

easy parking

no gym or full service restaurant

the room service starts at noon

we loved this hotel. it has a great pool and service was great as well.

the first two days of our stay we had no wifi coverage at all in our guest room, only communal areas

perfect location, great pool and gym, nice rooms!

wifi didn t allow email traffic

pool bar closed quite early, it was the only bar for the property

i wish the gym wasn't at a local hospital, but nice that one was available.

and specials the staff were friendly and helpful pool towels available nice pool area with bar big rooms, well

pool bar closed quite early, it was the only bar for the property

- wifi

location, easy access, room, facilities, service, pool bar team 5*

the wifi was very glitchy and it would be nice if a spa was onsite.

location, spacious rooms , super pet friendly

sometimes it's nice to stay in and order room service or pool side lunch

great location. continental breakfast was fresh & delicious.

breakfast could use a little more options such as cheeses and meats, also the tvs are a little

breakfast was healthy and charming in a great setting

breakfast is first class

eating the perfect breakfast in the sunshine next to the pool was our favorite!

great location, the pool area was amazing. great cost/benefit ratio

more of an inconvenience, but it would've been nice if the restaurant was open and if room service was available

felt there could be more afternoon/pool activities for kids, since it is such a kid friendly hotel

room service was 20 min or less

place the only thing negative was that the shuttle service to the beach was always backed up and you had to wait

ridiculous bar was open though

pool, water park, and lazy river

able to use the facilities at the beach resort including the shuttle service breakfast was very

pool is nice for both adults and kids

the pool toys, particularly the float

typically, we like to have a restaurant on the property and be able to order room service.

excellent breakfast and bus service to the beach

nice vibe great welcome , nice room , good value and good breakfast . parking etc

ducks at the pool

nice hotel in a quiet neighborhood, clean room, parking and breakfast included, near the beach

the pool was under construction, yes they let me know after i booked and there is no cancellation so

the gym is one of the best i've ever seen

the location, the hotel, the staff, the luxury accommodations, the view, the beach and the pool

the pool area and the lobby were wonderful.

mattress was not comfortable , maid service not as i expected from the ritz and pool/beach staff seemed too

also, there was only parking across the street

we love the suite room which has a tv room and a kitchenette

you need in your room from kitchen to bath

pool could ave been bigger but pretty much loved everything about this place

small kitchen was well equipped and it was nice to have a regular size refrigerator in our junior suite

parking is a little tight

cookies, friendliness of staff, fitness center

nice, the room was clean & spacious and the facilities were perfectly maintained (especially the pool was really

gentelman that vacums tried to intimidate me on my way out, this place is not safe for women and kids

was large, very clean & very nice pool area was great & relaxing free parking breakfast was nice staff were

need more kid friendly food options at the pool side restaurant.

loved it all, pool, bar restaurant, rooftop, room, view etc

loved it all, pool, bar restaurant, rooftop, room, view etc

we looked forward to getting a cabana by the pool

pool closes early and the wi-fi was not good

was no chain on the room door or an interior security lock, and parking is a little bit away from the rooms

had water activities and a pool

parking was tight

breakfast was good bed was comfortable outdoor area lovely went out on kayaks and saw manatees we

has a fun flair to it with the purple flame fireplace

ice machine didn t work very well and the pool heater was not working

wifi bad connection in the room

parking is right outside

location on the water, nice and quiet for a pool afternoon watching dolphins, birds and boats

although very clean and spacious, we would have liked a sink in the kitchenette.

was not provided, but the kitchenette made it easy to prepare own food if needed

size rooms with comfortable beds, good facilities on site with bar, restaurants, shops and laundry

food and bar right there

pool not have tiki bar and not have restaurant

great location ud83dudc4c they also have a laundry facility, but it's

very pretty. it was easy to get to and had plenty of parking.

quick walk to the beach, great pool and easy to rent a boat to cruise around in

bike and boat rental, spacious rooms, in unit washer and dryer, small kitchen space, a sense of security, and

nice 1 bedroom. helful staff. ample parking. great pool. rooftop area.

the suite had a living room and full kitchen with standard sized refrigerator and stove

what appeared to be a cleaning laundry bin was left out front and was unsightly

good location, very nice view to a lake, nice pool. very good for the price

having laundry in unit was awesome-even supplied laundry soap

the pool need some make up.

loved the size of the room, hot breakfast buffet and having our own kitchen

wonderful hot/cold breakfast, could sit comfortably outside beside water, very calming

pool hours, closes too early

of breakfast was good and lots of variety to choose from

loved the size of the room, hot breakfast buffet and having our own kitchen

water park was great

pool guy needs way more help with more staff

all of the ammenties are great. love all the pools and boat to island.

my grand kids loved the pools and water slides the staff was wonderful

the wait staff at the pool bar could have had a better personality.

kane bar was where we frequented most, good selection of cigars and rum

no tv, phones or wifi

raul at the bar beach area kept us laughing and enjoying our time at the beach

the beach and the spa were excellent.

there s so much to do you won t want to leave. the pool & bar staff are amazing!!

kitchen is well equipped and ready for series cooking

it would be nice to have laundry facilities on site

ned the kids play area at the resort

spa and sauna were wonderful

when i asked how much a particular drink was at the bar by the pool i was told she didn t know

loved all the events at the pool for the kids

took us a half hour to be waited on in resturant. to maney kids in the pool.

no laundry room no room service no bubbles in hot tub

didn't like that a wasn't anything to entertain the kids , no kids club or movie or anything just the

the spa was very nice and the pool area was spacious

good gym

loved the pools, units themselves. some nice social activities. office staff great.

the pool is too shallow and there is no way to swim laps because it is configured in a weird design

apartment has everything we needed and the pool area is awesome

not enough staff somedays around the pool. waited too long for pizza at pizza place on ground

we enjoyed the dining and drinks by the pool everything was outstanding

pool amenities is fantastic and the lazy river is just perfect

excellent especially lazy river accomodation quality is excellent house keeping very good parking is excellent

tiki bar around pool could have been open more regularly cant take own drinks or coolers to pool

but don't expect anyone to give you a ride even though staff is flying through the property on golf carts

accommodations, awesome pool, and next door to restaurant

criticism i would have is that the kitchen could use a few more items like a couple pieces of tupperware for

could have better kitchen utilities, but was doable

the pool area and lobby is well kept

could have used utensils in the kitchen.

the kitchen was socked with basic needs

gentleman at night who walked around running people out of pool and hot tub could be nice and not so harsh

clean, well equipped, beautiful beach, up to date, good wifi, great staff, plenty of linens and pool towels

provides everything needed like laundry supplies, dish washer soap, all linens

parking was ample and free

liked the amount of room it had for the kids & grandkids

you feel at home so spacious and big fully equipped kitchen

beautiful furnishings, kitchen, washer/dryer, bathrooms with hot tub, lanai,location on beautiful beach

noise from the construction in the parking lot below was a little annoying especially when they stated work at

not the fault of the resort by any means, but couldn't take the kids to beach and defeated the purpose of a

didn t do room service daily

don t provide room service if you are staying for a few days

laundry facilities on only two floors out of 12 (not on our floor), fine sand everywhere (broom and

i think the one guy is a little quick to shut the pool down at the slightest sign of a storm rolling in

staff, restaurant, room,lanai, beach,pool

nice pool, loved the beach playground for my kids

over all we worked with it all though it was a little over priced for how small the room was the kitchen i asked

the remodeled rooms are beautiful and it s nice to have a kitchen

in the room there was a mini fridge, a counter with a sink, a small kitchen like table, and another table that

the restaurants have a great view and you have access to the bar and food from the beach

bar closed to

close to the beach beach bar so many food options

the actual main hotel had the pool, bar and restaurant

pool was also closed at 5pm on a friday night for cleaning

the spot better because it was quieter and there is an actual bedroom door that shuts and a full kitchen

room service wasn't consistent in getting it cleaned

services like the spa are booked well ahead

bar drinks were great

the poolside tiki bar amazing

spotless clean, several food options, live music events, car parking with ev chargers, wifi everywhere, direct

location tiki bar and food

location of the hotel was right by the beach, the hotel itself was colorful, clean, with a nice kitchen where

the room we had was huge, comfortable bed, and everything we needed for the kitchen

the tiki bar on site

food and drink prices were very good especially during happy hour love that they are very pet friendly

standard room and it was super cute, with a nice bed , modern , recently renovated and with small kitchenette

the pool is great and the staff are incredible for sure we'll be back soon

the pool was very nice

no hairdryer, bar and restaurant close early.

we loved that it also had a small kitchen for us to make simple meals in

i parking lot is way to small, i had a full size pickup and had to back out

the room had 2 queen beds, a kitchenette with a table and 4 chairs

breakfast was nice, staff was phenomenal, and loved how there were free beach chairs

only thing i can say that wasn't perfect ( for me) is that their beach side pool was completely in the shade

we had kids and the proximity to everything was wonderful and meant they could roam freely

hotel is right on the beach and all rooms have a sea view. breakfast is also included

easy parking and very clean

rooms updated and full kitchenette. great location, walkout to beach and ocean.

the breakfast was excellent, the beach was great also, and free parking.

is beautiful and has everything you would need for a perfect vacation, like a beautiful beach, a pool, rooms

main pool is a walk in (great for little kids) fort myers area is so family friendly with fabulous bars and

was a little confusing navigating the 3 different buildings, especially when first arriving and parking

free umbrellas and loungers on beach paddleboards, kayaks, towels a nd free breakfast buffet

the entertainment at the pool, the free water and beach sports, the amazing staff serving us on the beach and

the pool was warm and perfect for kids.