no pool toys so had to buy our own

serviceable kitchen with outdoor grill available

some rooms have a small kitchen area

between the provided breakfast, the barbecues in the courtyard and the room kitchenette with mini cooktop and full sized fridge, microwave & utensils, you can save a lot of

we got few ants around the kitchen area but our room was downstairs and closer to the ocean

pool area was beautiful and so relaxing, but would really have liked to have had some tropical

& spa temperature could have been lower, breakfast buffet could have been richer, food variety could

had to pay for amenities for the pool.

loved the property, hotel and amenities and kids programs were great!

pool, luxury, spaciousness, art, history, class, classic, royal feeling, comfort, elegance, style,

the pool, beach and bbq was nice to have, everything was easy access.

the other pool is super family friendly with lots of ways for kids to have fun

travel with our kids (20/18/14) we booked 2 bedrooms oceanfront suite

gym not included with price, we stayed here 5 years ago and it was included back then.

the pool and garden areas are beautiful!

great location.. great bar with happy hour

we enjoyed being in the pool

on each floor, spacious rooms, family activities offered in activity room, indoor bowling & golf, food trucks in walking distance

the pool and jacuzzi. the room was fantastic and large with a stunning view. beautiful hotel.

pool towels are provided and the bar area close to the pool side is great for a cool drink or two

big bathroom, free laundry on every floor

comfortable, accommodated 3 adults and 2 kids, ages 16 and 11

pool connected to a very active area and even this quiet pool usually had parents, toddlers, kids splashing around- unfortunately there was no onsite monitoring or even anyone we felt we could

a couple looking for a respite there was no adult only pool, but only a “quiet” labeled pool connected to a very active area and even this quiet pool

the unit was clean and the in room laundry was awesome.

would like to bring my wife and 2 young kids back when a good deal is

local kids unsupervised in the plunge pool splashing and spitting in it

kids swam while we sat and had drinks

the bar at the pool was also nice to have

the pool was a little cloudy but it was a great temp and the staff was very nice

friendly and helpful staff nice beach - a bit too much waves for kids that don’t swim

the kitchen in the room, the ability to use pool at westin south villas, and the fairly close walk to

good pool area and nice restaurants on the property

the shuttle service to shopping areas was a nice bonus

the fact that the studio had a full kitchen and washer and dryer

the kitchen in the room, the ability to use pool at westin south villas, and the fairly close walk to airport beach (named for old airport

you cant get a chair at the pool area+

we eventually wandered off to the pool and had a drink which made it easier to wait

they were having a great time which is great, i was hoping for some more peace by the pool

noise level in the room from outside restaurants and pool

having washer and dryer and kitchen was a major plus

also of note is the outstanding spa located in the main building

didn't rent a car, took uber to/from ogg ($67+$40), to/from the time supermarket, clean spacious laundry room and fitness

the pools were excellent for the kids (and the drinks were excellent for the adults)

loved how spacious the room was and that it had all the amenities and cooking tools in the kitchen area

no ice machine for guests. bar was nice about giving some ice

close to the beach, not many kids, some classes included (yoga, etc

the beach and the pool were beautiful

shuttle into town would be good - however not hard to get taxi

floor rooms that were really lovely overlooking amazing gardens, very convenient especially with kids

lovely room with awesome golf course views and close to pool and other amenities

food service at teppanyaki restaurant was ordinary. room service was not very helpful.

cost for breakfast at the resort was high.

great pool. splurge for the cabana. the japanese steakhouse was awesome.

have visted maui twice and booked the sheraton again for the location, the pool, and the food available at and near the resort

great buffet breakfast

missing a hot tub, could have more in the pool area.

more shade is needed near the pool.

was on the west coast of the island near kapalua which is where they have a couple of fantastic golf corpses managed by troon- plantation and the bay course

so let me tell you, they have a stage, right next to tiki bar in courtyard, which serves your basic food, just cheeseburgers, etc

hospitality was also superb and kids had a great time

absolutely everything was amazing except for the fact that one, room service was discontinued and there wasn't a way to reheat any food in our room

the pool bar drinks were insanely priced

housekeeping, room service and hotel areas closed to private events impacting guest services

restaurants, a shuttle when wanted, a great shopping mall right next door

breakfast buffet was very onolicious

the pool area was so much fun and the stars were all super friendly and helpful

their warm aloha with their cordial greetings and helpful assistance, including providing suv or golf cart transport offered for people like me who can t walk long distance without assistance

property, friendly service in hotel/residence and pool/cabana/beach areas

lot of kids activities for all ages and the many pools makes it fun for all to pool hop within the same resort

also live music in the bar area everynight not just a couple

extra large and comfortable with two full large bathrooms and on main floor right footsteps from pool

was excellent except that the spa was off limits past a certain time and the pool was too cold at that time of night

they do not have sand chairs for the beach- you have to rent them even though the pool has many many chairs all around

so perfect for our family & kids, never bored!

lots of programs and activities for kids

spa could be kept 24 hours during cold weather months since the pool was too cold for us at night

easy top access and the facilities - including the gym - are first class

the breakfast at swan court and room service menus.

also, signage to the spa was lacking and i ended up walking around in circles and was 20 minutes late for appt

room service menu wasn t great

restaurant and room service hours because i get hungry long after 8pm lol

the pool was great and relaxing

maybe have the restaurant stay open a little longer as well as the bar for drinks.

the bar area isn’t all that inviting

the kids liked that the pool went to 8ft deep so they could jump in

the pool and the lawn area with the gazebo. very beautiful.

we arrived late and needed to do laundry and were still accommodated

a fun little boutique hotel for our last night in maui and so close to the airport, with a free shuttle (schedule in

the check in experience, after hearing our flight left at 11:30am, lolani did offer us a late check out at 12pm…

our room had a beautiful view and the pool was so relaxing (evening swim and then a cozy chair by the fire pits)

we appreciated the free shuttle which was handy as we had already turned in our rental car

condo has a small pool

location, pool

small pool and shower water got real hot real fast

was amazing and friendly the room was beautiful and i love the 24/7 pool and hot tub and the breakfast omg i love everything

to renovations we could not use the pool

swimming pool

clean, quiet, great furnishings and great kitchen appliances

lovely staff great and great facilities. the kids loved the pool and the slide.

rain flooded the main exit road and interrupted the pool and bar service.

large pool slide is open only on certain hours so we didn't get to use it

landscape , stylish and comfortable rooms, close to nature , outdoor pool for swimming under the stars , friendly and helpful staff

probably the most beautiful hotel i've ever stayed in plus yoga shala and amazing pool

the pool area was great

love the pool and all the beautiful crystals on the property and the

the staff was far beyond my expectations. spa services were fantastic.

wish the restaurant and bar was up for business but that's understandable.

restaurant, laundry facilities, general welcoming in the lobby area, pool and entertainment (great

pool closes early

unfortunately, the restaurant and bar are currently closed

the bar was closed for renovations :(

played a great golf course

dining menu was very limited with limited options and the food was kind of tasteless we tried the pool side restaurant it also lacks the international food there are no pastas or club sandwich or

the pool was nice but a bit shallow, but apparently that s because of water conservation issues

the facility was so pretty- very lush comfortable pool chairs/staff was amazing

we love snorkeling on the beach,sitting by the pool, all the restaurant options, playing pool, and both the people we met and the people that

location was perfect for our needs and had a great time at the pools

great hotel, free shuttle bus was incredibly convenient.

was a great location - we were amazed by the free shuttle - driven by dave who gladly dropped us to tommy bahamas where we were meeting family- never

gym and hot tubs not even available for us to use

it s distant from major attractions, requiring car rental or shuttle rental to access them.

loved the view, location, staff, and my kitchen -- it even had a slow cooker!

no bar or restaurant or bar at the hotel and no bar at the pool.

location, room was very spacious, clean and came fully stocked with kitchen supplies

to beach, free parking, full kitchen with large fridge, tennis court, washer & dryer in room, comfy bed, good sized verandah

the pool is heated , there are washrooms and barbq and tables and chairs to eat there

the rooms and bathrooms were big and kitchen stuff were provided

there are also two balconies on the outside patio doors in the back and inside the kitchen

pool, cleanliness, service, location!

play area has mini golf, tennis and a couple of other activities and hotel provides all the equipment

full kitchen, living room, laundry

the price i paid, it would’ve been nicer to have a bit more space or a kitchen area

small rooms, no kitchenette, no breakfast, restaurant closed down

too small gym little too small rooms

the hotel should have a golf cart to shuttle seniors / kids over to nearby stores or shops

have been nice to be shown around first like where gym, store or other amenities on the properties

probably having some alternative kiosks/cafes for kids for light snacks and beverages

azing actually) and the breakfast buffet

pool was a kids playground

the only good things: the spa

the support staff in the spa were insensitive and disrespectful