too basic, gym is too small, no complimentary mineral water

would have liked to have had dinner in the hotel...but apart from room service not available

room service very reasonable cost

no room service after 11 pm

we had room service we were too tiered to go out they did not get the salad right wrong type of lettuce no

checking-in in easy with super early check in times and late check out times provided as standard

checking-in in easy with super early check in times and late check out times provided as standard

the lady who ran the bar was very nice and welcoming

bad wifi

wifi got interrupted at times and there was a funny smell of the detergent the use for the curtains

clean, comfortable, good wifi

the location and personel, wifi connection

spacious room, nice pool and gym

try to call room service or front desk and you have to wait minimum 40 minutes for a response

i enjoyed the swimming pool area and also the front desk staff were very helpful

believe the hotel's restaurant was closed 3 of the 4 nights we were there and instead they held kids parties

pool was too small to swim in.

the factualities were lovely especially the pool, we will definitely be staying at hotel nelva again

no bar to get a drink

kids around the pool

the gym is perfect for morning/evening exercise or start the day with relaxing swimming in the pool

the friendliest people on reception. breakfast. late bar area. especially antonio

range green); noise outside the window - bar open until

wifi connection

restaurant including the bar closed at four in the afternoon

value for the price, but there are lounge areas to wait in which is a really nice touch and the room service is lovely and very good value for money

it with a restaurant and bar that when we went down to it at 5:30 pm it had decided to close was told there were lots of

was a little bit tight and room service when ordering food was a little overpriced with additional 3 per item on the menu

the stuff are good and they have room service

there s also a well-equipped gym, free to use

the rooftop pool and bar are great and the hotel has parking

only suggestion would be having the bar open either all day or earlier than 5pm as it would be great to be able to get drinks around

the tapas in the bar was great and cheap

pool is part of an adjoning spa complex and is only open

spa bath with shower over it

lack of the spa was an upset, especially since i'd checked it's open days on booking

spa pool indoors and was much

there is a great bar and restaurant on site too

was an easy drive away from the golf course that i was attending, the next morning

great bar and restaurant next

good budget hotel situated next to a fantastic bar and restaurant

a modest hotel but great value & good restaurant bar next door

for airport is excellent, basic but clean rooms, friendly and helpful staff, great bar in the hotel

lounge area for nights to sit around with friends after being out for a meal other than bar area, although there is a good sized terrace to the front, outside the entrance door, but only

the price of the spa for one our , i think that was spency.

the spa was small but good

no personel bar in the fridge

this hotel shouldn't be confused with the spa facilities that the town is famous for.

bar area in the hotel so we had to go in search of one in the town

very quiet. dinner served in bar area.

was rock hard, they didn't have enough staff in the bar area or restaurant, thought it was a spa hotel and was very disappointed

the hotel restaurant wasn't quite as expected because it's at edge of the bar and that took over many of the seats

bar also does not open until 20

we arrive we couldn't find parking and they only let 2 towels

central location, parking ok. room was clean

llowish))in the room for 3 person and the sheets weren't with

away thinking there would be somewhere else in fortuna to stay,but after 3 hours of sitting in a bar next door to hotel,i had established that there was not

friendly staff, nice people, clean room, good parking

place , geothermal waters and the pool area, ourselves and the kids love this place

there are no restrictions in place on where the children can swim and the hotel has a kids club (although

room service

the spa and the room

also the snack bar was closed and the restaurant wasn't serving food after 4pm which is disappointing given we

com no information was forthcoming that the circuit in the pool area was closed for 10 days

fun and relaxation to be had from the activity pools areas - both inside and outside, with their current runs, jacuzzi areas hot and cold dip

breakfast in the comedor was splendid, and the bar and casino were excellent for light meals, very friendly staff

the end of our meal, but that was ok because it gave us the chance to find the little riverside bar for an enjoyable end to the

amazing spa with lots of history and amazing staff.

we like the spa but too many kids in there. had to pay extra for full spa experience.

as well as the fantastic swimming and spa facilities, there are 3 hotels, restaurants, shops, bars

no playgrounds for kids..

be aware that staff do not seem to stop the many people we saw taking pictures and videos in the pool areas and changing rooms

it's location to the spa , friendly staff..

hotel is one of three in a spa comlex which is very chilled the food was excellent the bar facilities very good and the spa

seimming pool

hotel is one of three in a spa comlex which is very chilled the food was excellent the bar facilities very good and the spa facilities were top

the setting is lovely, three hotels situated around the thermal pool/jacuzzi/plunge pool

breakfast in the hotel was normal continental, bread, cheese, ham, fruit, orange juice & tea/coffee

i prefer a cooked breakfast

first day we paid extra for access to different spa offers which was okey and not overcrowded

breakfast

the cafe bar on the other hand was excellent value and nice food

spa was amazing - pure paradise

clean and modern with lift. good shower and bed was comfortable. staff very helpful. wifi works

facility's breakfast 5 for slice toast and glass orange juice no where to sit outside to smoke bar not open front door always

there was certainly no meals . access was good , the room was clean and the wifi was good .

we chose to eat breakfast at a super spanish bar a ten minute walk away and in the evenings we ate at two excellent restaurants in the town

the pool , furnishings

very smart looking hotel with easy parking

good 18 hole golf course

loved the terrrace overlooking the pool

excellent facilities but bar staff very inexperienced

had very good selection dinner menu is extensive and all courses we found excellent lovely pool friendly

spa area closed breakfast terrible gym closed indoor closed twins beds when i wanted a double bed

was closed, advertised a spa and wellness but we were told they no longer supply these options

double beds available - all twins wifi was very weak in our room, but our friends was not

information is poor, no information about pool opening / closing times no price list for minibar items no map of the hotel or details about

the bed was so comfortable and i loved having our own pool and the gym was amazing

great new property for the area. good food and gym highly recommended

the garden of the unit was very nice it had a plunge pool so in summer it would be really good

the pool was great although it wasn t sunny for us to get in

the bed was so comfortable and i loved having our own pool and the gym was amazing

the balcony door was squeaky, some noise from the bar underneath

really noisy from bar downstairs, hardly slept for the 2 nights

very good a/c and wifi

simple breakfast facilities, good size rooms, easy check-in/out,tikitaka sports bar below that stays open

the noise from the bar next to the hotel was open till 4, so you heard all the noise and cars pulling up to get drugs,

good restaurant options on site and a kids club which our 5 and 8 year olds enjoyed

when we checked in we were handed a piece of paper with what's happening in the hotel, hours of spa etc

lovely pool and bedrooms. top quality staff in kids club

the room with a superb pool, golf and mountain view

breakfast was great

parking on site is a huge plus in spain

easy parking clean comfortable loved the cava and chocolates surprise.

restaurant and bar closed on sunday

free parking