room was perfect for a family of 4, 2 adults and 2 kids (10 & 12 yo)

have stayed here 5 times now over the years,there's a nice pool which this time of year when it's heading towards 40degs you need,it's a 5min walk down into

bar or restaurant serving evening meals but other than that would say that it was good value for

no bar or restaurant but great place nearby so no problem.

great location to walk to the plaza and our fave tapas bar mama rosa’s

i didn't eat at the hotel as i found the bar restaurant mercado gastronomico y tapas san albin just a few minutes walk away

only stayed one night, wish it could have been longer to use the spa & relax in this beautiful hotel

almost no wifi except right next to the reception. should be much better in 2025...

we did not use the spa facilities, nor did we partake of the breakfast

spacious, comfortable room, with a balcony

the spa bath in the room was a superb addition

mini bar would have been good

i couldn t fault them - the reception staff, the bar and restaurant staff and the cleaning staff

pool could open earlier.

lifts to upper floors with on site bar and restaurant with an awesome pool

was worth the money, pool is great and our kids were given little treats on their beds

very friendly and clean hotel new orleans ambiance with classic jazz great traditional spanish breakfast looking forward to being

(plenty of on street parking in (-)streets around the hotel, and not easy to find a parking space close by (-)lack of hotel parking. (-) parking can be difficult out on the street (-)parking could a bit of a problem as you need to park in the street and at busy times it might be (-) not a problem for us but parking is in the street, which might be a problem (+) our hosts were very helpful and friendly with good advice for parking in merida too (+) very kind owners, gave us indication for free parking (+) parking was very

the food at the restaurant/breakfast was delicious

room is very stylish, hotel is amazing, breakfast was nice and authentic

if you are celiac, very limited breakfast options.

reception, bar and restaurant staff were very friendly and helpful

huge parking space available

location swimming pool restaurant good staff

wifi virtually non existent

nice pool and gym, restaurant, big clean rooms with very nice bathrooms and beds

arrived on a sunday evening and the hotel bar was closed

the cleaness, the free parking, free wifi, chea melas, breakfast included

garage was good, location, staff very good. nice breakfast in the bar downstairs, it was clean.

ac which was great because we were in a heat wave ud83cudf1e bar right next door, cheap cold beers and great coffee

the wifi did not work & they said payment by card was not possible because the machine was down

everything was good, the room was very comfy and the view of the pool was very nice.

hotel pool was especially clean and a great welcome

swimming pool was fabulous, maybe you need one or two more sun loungers

the pool! badajoz is super hot and the pool was just perfect

beds comfy. kids loved the pool. staff very nice.

room was large with an exceptionally large bed & the spa tub was exactly what was needed after a long drive

was upgraded to a spa room which was really big and comfortable

great location to bars and restaurants and for the price would highly recommend to anyone and the spa bath in the room was just what we needed after a 6 hour drive

room, lovely spa bath

spa bath in the room was amazing

i loved the butlers and room service.

wifi didn't work well

good wifi. close to the train station

swimming pool was used by many people and all seemed

within walking distance - mercure cafeteria across the road -casino across the road lovely rural city - splendid river with walking

no bar or breakfast

the gymn is also very good and you feel relaxed from the moment you step in

paula was amazing coming in on her night off. the gym was pretty well kitted out.

the gym was also very good, all the equipment was new and of good quality

the breakfast arrangements took a bit of understanding as we thought it was a buffet breakfast

wifi

also, we enjoyed the breakfast the next morning in the adjoining cafe/bar before continuing our journey

tricky wifi and had to email with my own phone my own reservation even though showed booking on booking

breakfast was according to my expectations with a reasonable variety of fruits